Butlers Mews Care Home - Avery Healthcare

Ridge Drive, Rugby CV21 3FE
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9.8 68 Reviews
  • Butlers Mews Care Home - Avery Healthcare, Rugby
Nestled in the heart of the charming market town of Rugby in East Warwickshire, Avery's latest care home addition, Butlers Mews, boasts an enchanting location just a stone's throw from the scenic river Avon.

Conveniently situated near Draycote Water and Swift Valley Nature Reserve, the home offers a perfect blend of tranquillity and accessibility. Providing residential, respite and dementia care, Butlers Mews is designed to meet the diverse needs of its residents.

The care home is a haven of exceptional comfort and quality, ensuring that residents can embrace their retirement years in a secure environment surrounded by supportive, like-minded individuals. Couples and companions are also welcome to live in the home together, where their well-being, comfort and happiness is always prioritised.

Butlers Mews is the epitome of top-tier assisted living in Rugby, featuring 76 spacious bedrooms, each meticulously furnished to the highest standards and equipped with a resident nurse call and information system. The home is thoughtfully equipped with a cinema, hair salon, library, café and therapy suite.

While bedrooms exude impeccable décor and furnishings, residents are encouraged to infuse their personal touch into their private spaces. Adding keepsakes, trinkets, and photographs transforms their living quarters into a personalised haven within the Rugby care home.
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Care Provided by Butlers Mews Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1799

These prices are only a guideline, please contact Butlers Mews Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Butlers Mews Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Contact Butlers Mews Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Michelle Marriner (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (8)

Butlers Mews Care Home - Avery Healthcare Reviews (68)

9.8

Butlers Mews Care Home - Avery Healthcare has a Review Score of 9.8 (9.836) out of 10, based on 42 reviews in the last 2 years.
Over all time Butlers Mews Care Home - Avery Healthcare has 68 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Butlers Mews Care Home - Avery Healthcare
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Total of 68, showing 21-40
Review from Edward F (Respite Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent a 14-day respite in Butlers Mews. The staff, Carers/management were very attentive to my needs. I could not have asked for anymore. This is my second stay at this establishment as I had a 7-day respite here in July 2024 and the carers remembered me and my needs
I have Primary Progressive Multiple
Scleroses.
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Review from Sue M (Daughter of Resident) published on 22 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very worried about my mum going into a home as she has lived with me for many years and is a very nervous lady but she has a lot of respect for all the staff and has made lovely friends. She is still very nervous and doesn't like to be a problem when asking for help.
I can sleep at night knowing
she's in a great place.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear you can now sleep at night knowing Mum is with us here at Butlers Mews. We are very glad she is with us and…read more
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Review from Claire C (Niece of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff were helpful when we arrived, they were very attentive to my auntie. We were taken to a quiet place to spend time together chatting. When she needed help, it was very easy to get hold of supportive staff to help her back to her room. Her wishes were listened to and the right support was given.
When we left, I spoke to staff and someone went back in to sit with her. It was a very friendly and inviting place to be in.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to leave such a positive review of Butlers Mews. We are so pleased to hear you found the staff very attentive, helpful, supportive and that your aunt's wishes were…read more
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Review from Jane W (Friend of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have visited our longstanding friend in Butlers Mews Care Home for two years. The home has a relaxing, warm and friendly environment. On our recent visit, our friend looked relaxed and happy. The staff are friendly and welcoming.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for leaving us such a wonderful review of our home. We are delighted to hear you feel the home has a relaxing, warm and friendly environment and your friend looked relaxed and happy.…read more
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Review from L M (Granddaughter of Resident) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First time using respite for Nan. Despite her nervousness about going in beforehand, she was instantly put at ease when welcomed by the staff. This is more like a five-star resort than a care home. Nan's health, overall, improved during her stay. Food is a bit "too nice" for the elder generation who
have a simpler taste. Staff are always smiling and do their utmost to keep residents engaged and happy.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to leave such a wonderful review of our home. We are so pleased to hear your nan's health was overall improved during her stay with us and that you found the home of a…read more
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Review from Simon T (Son of Resident) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came for respite care after a serious illness. The staff and managers were extremely caring and friendly both to Mum and to us and other visitors. We always felt welcomed and Mum always felt respected and cared for. The managers and staff related easily to each other and to visitors and residents
and clearly took their work seriously yet brought fun and joy to the residents. We are very happy to have spent time at Butlers Mews and would not hesitate to use the home again and recommend to others.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to leave such a wonderful review of our home. We are so pleased that you found all our staff and management caring, friendly and that you always felt welcomed at…read more
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Review from R H (Grandson of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have come to visit my nan today. She has not been this happy in a long time. What a fabulous place and the staff are absolutely amazing they really are. My whole family totally agree with me on this also. I will fully recommend this beautiful home going forward.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you for leaving such a wonderful review of Butlers Mews. We are so delighted to hear how happy your Nan is and how amazing you find our home. We adore your Nan and look forward to seeing you all…read more
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Review from J P (Sister of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent facilities. Friendly staff. Good care.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to leave us such a wonderful review. We are so pleased you found our facilities to be excellent, our staff friendly and our care good. We look forward to seeing…read more
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Review from Rachel V (Daughter of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Butler's Mews Care Home is a wonderful care home. From the carers, housekeeping, caterers, managers, well-being coordinator to the maintenance man, you are obviously selecting extremely caring staff who make a real effort to connect with residents and visitors. It makes a real difference by creating
a welcoming community feel to home. Thank you so much!
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to leave us such a wonderful five-star review. We are so pleased to hear you find our home wonderful and our team extremely caring, we absolutely adore all of our…read more
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Review from R F (Son of Resident) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All good except food.
Advertised as a la carte. But not.
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Review from H G (Daughter-in-law of Resident) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother-in-law is a largely bedbound resident at Butlers Mews. She has been at the care home since February. The carers at all levels have been polite and friendly to my husband and I. To my Mother-in-law they have been professional. I feel she is safe, comfortable, and generally well cared for -
what more can we ask? The staff's patience seems boundless.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to leave us such a wonderful review. We are so pleased to have your Mother-in-law with us here and that you feel she is safe, comfortable, and well cared for.…read more
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Review from R D (Son of Resident) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home, with wonderful caring sensitive staff. It has given my mother the support and security she needs and we are all very grateful for the positive attitude of all the people involved in Butlers Mews.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to review Butlers Mews. We are so pleased to hear you find our home and staff excellent and are pleased you feel she has the support and security she needs. It…read more
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Review from Adrienne J (Daughter of Resident) published on 6 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a resident and I can honestly say Butlers Mews has made a decision we hoped we would never have to make so much easier. Mum has always had the mantra “I'll go into a home over my dead body!” (and meaning it). Having visited many homes and dreading having to discharge her from hospital into
any care home, the transition has been just about as perfect as it could be. Not only is the whole place beautiful, immaculate, luxurious and like a 5-star hotel, including wonderful food, but even more importantly the staff we’ve encountered have all been wonderful. Caring, always smiling, it’s like a home from home and everything is so peaceful. They have a brilliant array of activities but also don’t force them on people who don’t want to do them. In the last few weeks, Mum has met alpacas and tiny horses, done crafts and chair exercise classes and seen a great magic show. There are so many things she’s been involved in we never thought she would agree to and she’s loved it!
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to leave us such a wonderful five-star review. We are so pleased to hear the staff at Butlers Mews have helped to make the transition of moving into a residential home so…read more
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Review from Joss R (Friend of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our friend, whom we have POA for, spent two weeks at Butlers Mews Care Home over Christmas. The rooms are lovely and on observing staff interacting with residents, they are very caring, therefore we felt confident leaving our friend in their care. We needed a meeting with the manager to chat about future
care and she saw us immediately (we were expecting to have to make an appointment) and she was able to answer all our queries. We had previously looked around the home and were very impressed with it.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to leave such a wonderful review for Butlers Mews Care Home. We are so pleased you were impressed with the home and you felt confident leaving your friend in our…read more
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Review from V W (Granddaughter of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love visiting my nanna here. All the staff are so friendly, and my nanna is so, so happy. The facilities are amazing, and it's clean and fresh. Everyone is smiling, and it's so nice to see our older generation being cared for well!
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to leave us such a wonderful review. We are so pleased to hear you love coming to visit your Nanna at Butlers Mews and how happy she is. We really are so pleased…read more
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Review from Caron L (Daughter of Resident) published on 8 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at Butlers Mews for a week respite care over Christmas 2023.
The home is excellent: modern, bright, airy and truly luxurious. All the staff went out their way to make Mum welcome and comfortable. The team cared for her so well. The quality of food was excellent. The daily menus varied
and well balanced, the dishes beautifully prepared and presented.
There were lots of activities to keep the residents occupied and entertained. I was very impressed with the level of inclusiveness and the personal attention residents are given.
Butlers Mews is very well led by the management and senior care team. You can tell they love what they do and take great pride in delivering an excellent service.
I thoroughly recommend Butlers Mews. Thank you for making Christmas 2023 so happy and memorable for my mum and me.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to review Butlers Mews Care Home. Your wonderful feedback and 5-star review of our home is greatly appreciated, and invaluable to our team. We are so pleased you found…read more
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Review from Peter D (Friend of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited the care home at various times during the last month. At all times I have found the staff very attentive and caring. The standards there are exceptionally high. The rooms are immaculate and well-equipped. It is expensive but if you can afford it, this is the best place to be. Care home,
it is more like a five-star hotel.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to review Butlers Mews Care Home. We are so pleased you feel the staff are caring and attentive and the standards are exceptionally high. We are so proud of our…read more
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Review from Valerie J (Friend of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rooms are a fair size monitored. TV supplied. Staff treat residents with utmost respect and dignity. More like family. Always looks spotless. Cakes and biscuits for snacking are always tasty. Hot drinks are on hand always. Nothing is too much trouble.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to review Butlers Mews Care Home. We are delighted with the comments you have made and we really do feel like our home is one big family. We look forward to…read more
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Review from P D (Resident) assisted by family/friend published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at Butlers Mews Care Home - Avery Healthcare for a week. Everyone one the staff were very helpful and friendly. My room was very comfortable and the food could not be faulted.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you for your wonderful review of Butlers Mews Care Home. We are so pleased you enjoyed your stay and found all the staff helpful and friendly. We are also glad to hear you found the room…read more
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Review from J R (Friend of Resident) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Five star in every way.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to leave us a 5 Star review. We are so pleased you found our service and home 5 stars in every way. We look forward to welcoming you back to Butlers Mews very soon.
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Current Review Score: 9.8 (9.836)

Overview of Review Score

The Review Score of 9.8 (9.836) out of 10 for Butlers Mews Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.836 for Butlers Mews Care Home - Avery Healthcare is calculated as follows: ( (428 Excellents x 5) + (50 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 493 Ratings = 4.836
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Butlers Mews Care Home - Avery Healthcare is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (5)

Michelle

Michelle Marriner

Job Title: Home Manager Joined: 2022

I joined Avery in September 2022. Previously to this, I was a Registered General Nurse in 1996 and worked in a private Nursing home. Butler's Mews is the first Care Home I have commissioned, and I have thoroughly enjoyed the whole experience.


In my spare time, I enjoy, walking and Yoga.

Gina

Gina Bristol

Job Title: Deputy Manager Joined: 2022

My name is Gina, I am the Deputy Manager at Butlers Mews Care Home. I am a registered Nurse in the Philippines since 1995 and moved to the UK in 2008, where I started as a Senior Carer in a Nursing home. I studied for my Level 5 Diploma in Leadership for Health and Social Care, then I became a registered manager in a local residential care home.


My hobbies include Singing with our residents and dancing.

Patricia

Patricia Swatton

Job Title: Regional Senior Carer Joined: 2022

I have worked in the care industry since 2007. My role here at Butlers Mews Care Home allows me to deliver person-centred care to each resident which is where my passion is. I love the contact I have with all the residents and families and the wonderful team I work with.


My hobbies include Travelling and Korean dramas and I also used to enjoy Tae Kwon Do and even managed to achieve 2nd-degree blackbelt level 1.

Jake

Jake Best

Job Title: Senior Carer Joined: 2022

I started to work with Avery in November 2022, and before this, I worked in a Nursing home for 4 years. I became a Senior Carer in 2020 and I'm very passionate about person-centred care.


Currently, I am working on my NVQ level 3 qualification.


My hobbies outside of work included, project managing my home renovations.

Dave

Dave Kedward

Job Title: Head Housekeeper Joined: 2022

I started working with Avery in November 2022. I have been a head Housekeeper since 2020 and thoroughly enjoy my job. My role is very enjoyable as it allows me to get to know all the residents and their families.


In my spare time, I like to keep fit but my main hobby is anything related to cars.

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