Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Nova Care Residential Home

stars
stars 17 December 2025
This care home is home from home.my husband been in here 12 months he is well cared for and they look out for me as well Staff are angels all of them nothing too much trouble I can visit when I want and stay as long as I and always get a welcome cup of tea.andwant.i can't praise this home enough
I love going hete and am always welcome.staff will communicate with you if you have concerns just brilliantlove it I always get a welcome cup of tea as well.
Review from P H (Wife of Resident/Service User)
stars
stars 15 June 2023
The White House reopened at the beginning of April and my husband joined at the end of April. The premises are lovely, bright and clean. The rooms are well-equipped and comfortable. The food according to my husband is great. The main reason for this review is the staff, they are amazing. They run
the home as a family home and nothing is too much trouble. They are kind, understanding and have a very relaxed way of dealing with all the problems and are very good at what they do. They care.
Review from Sandra J (Wife of Resident/Service User)