Nova Care Residential Home

18 Croston Road, Garston, Preston PR3 1EN
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8.3 2 Reviews
  • Nova Care Residential Home, Preston
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Care Provided by Nova Care Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 16 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Gardens

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Nova Care (Residential) Ltd
  • Privately Owned

Person in Charge

  • Joanne Davies (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (16)
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Nova Care Residential Home Reviews (2)

8.3

Nova Care Residential Home has a Review Score of 8.3 (8.313) out of 10, based on 1 reviews in the last 2 years.
Over all time Nova Care Residential Home has 2 reviews.

Overall Experience
  • 2
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Date Published
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Reviewer Connection to Nova Care Residential Home
  • 2
Total of 2, showing 1-2
Review from P H (Wife of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is home from home.my husband been in here 12 months he is well cared for and they look out for me as well
Staff are angels all of them nothing too much trouble
I can visit when I want and stay as long as I and always get a welcome cup of tea.andwant.i can't praise this home enough
I
love going hete and am always welcome.staff will communicate with you if you have concerns just brilliantlove it I always get a welcome cup of tea as well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra J (Wife of Resident) published on 15 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The White House reopened at the beginning of April and my husband
joined at the end of April. The premises are lovely, bright and clean. The rooms are well-equipped and comfortable. The food according to my husband is great.
The main reason for this review is the staff, they are amazing. They run
the home as a family home and nothing is too much trouble. They are kind, understanding and have a very relaxed way of dealing with all the problems and are very good at what they do.
They care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.3 (8.313)

Overview of Review Score

The Review Score of 8.3 (8.313) out of 10 for Nova Care Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Nova Care Residential Home is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.313 Points relating to the number of positive Reviews for Nova Care Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2. 1 Positive Reviews ÷ 3.2 = 0.313
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Nova Care Residential Home

What types of Care is Nova Care Residential Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nova Care Residential Home have?

There are 16 Single Rooms.

What are the Facilities & Services at Nova Care Residential Home?

Gardens is one of the Facilities & Services.

How far is Nova Care Residential Home to the centre of Preston?

10.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nova Care Residential Home to verify any information. View our terms and conditions. Nova Care Residential Home has an Basic Service - more info.