Submit a Review for Trinity Manor
Shipston Road, Stratford-upon-Avon, CV37 8GA
View full details of Trinity ManorLatest Reviews for Trinity Manor
29 April 2026
Overall a very good place for my Mum-in-law to live her days now.
She recently moved from independant living in her own 4 bed home in Brighton. The process of assimilation into Trinity Manor has been painless.
29 April 2026
Trinity Manor provides excellent care in a clean, spacious and safe environment. The care staff are friendly and welcoming. The activities are well organised and socially inclusive, with staff encouraging engagement and participation. The management staff are not always available when required
and although communication is generally good, there is room for improvement. The building has a good, upbeat atmosphere. The residents appear calm, settled and happy.
29 April 2026
My Mum has been at Trinity Manor since November 2024 and to date I have been very satisfied with the home and the care she has received. The staff are patient and friendly, and I do feel that when concerns are raised the management team are keen to find solutions and implement any changes that are
required to maintain the level of care expected.
27 April 2026
My dad experiences excellent care at Trinity Manor Care Home. The staff and car is excellent and he is in a very safe environment.
27 April 2026
My mother in law moved in and has found it very difficult in any care home. The staff have been incredible and the level of care and attention is as good as it can be. Big thank you to Suji + Edina for there outstanding care and patience in dealing with Sue. Also a huge thank you to Laura and Alex
for making it possible for Sue to move to Trinity Manor. Leke Edina and Suji with care, Laura and Alex did the same at administration level.
24 April 2026
My parents moved into Trinity Manor in May 2025. They occupy two rooms situated next door to each other, one is their sitting too and one is their bedroom. This set up works perfectly for them, they have privacy but with the security of knowing someone is always on hand when help is required. The
home is very welcoming and the staff are extremely attentive.
16 April 2026
Attended the mothers day event in the reception area. Tables laid out beautifully with full afternoon tea, bucks fizz. A great example of how this home is going 'the extra mile' for residents. Mum has now been resident for 5 weeks and she has settled well thanks to the lovely staff. We visited many
homes before chosing Trinity Manor and have no regrets.
31 March 2026
I have been very impressed with the home and the care my mother has received. The environment is pleasant and the staff patient and friendly. I feel that when there are issues the manager is keen to find resolutions and, with improved communication in place, I have confidence that the home will go
from strength to strength. I am impressed with the catering and feel the issues with maintenance, laundry and general communications have sensible solutions in the pipeline. The manager and staff I have come into contact with are absolutely marvellous.
27 March 2026
My mum has been at Trinity Manor since October 2024. Recent changes, including improvement in and expansion of activities and food quality have made a marked difference. The atmosphere is more buoyant, which I think is partly down to new members of the activities team, who are encouraging and
inclusive. Mum seems happy with the changes too and has responded by joining in more with fellow residents and engaging with different enrichment activity. The invitation of resident/relative meetings has allowed us to better appreciate what is being done to progressively improve different aspects of the home, including communication.
13 January 2026
Nursing care outstanding. Telephone system patchy. Reception often not manned. Operational admin - in need of improvement.
27 August 2025
My mum was sent here for a month to assess her needs. We paid out £4000 for 2 more weeks. After illness she needs help going to the toilet, dressing etc but has no other problems. The Home was very short-staffed & she often waited ages for help: going to the toilet or didn't get breakfast much
before her lunch! She was once left on the toilet for nearly 2 hours before anyone returned! Daily activities were haphazard, often cancelled.
Alcohol is virtually non existent as are cake and drinks in the bistro. She can't make a coffee from her wheelchair. My mum has taken mild over the counter medication for years. A member of staff went through her drawers & took them.
Laundry wasn't returned when she left. 3 shirts lost. 50 days on (24 emails & 3 phone calls later) we've received 2. Accounting is haphazard. An email said we owed more. We refuted this & have heard no more! The managenent is inefficient and this trickles down through the whole establishment.
26 June 2025
Inadequate number of staff - ratio 3-21 patients!
No TV or radio in room. No pictures on room walls, which required maintenance! Dentures not cleaned. Lost items of clothing. Failure to send urine sample for possible UTI when required by relative, which had resulted in an acute infection. Failure
to arrange transport to alternative facility as requested by GP and social care. Inadequate 'overbed' table - one not provided at all until requested. Morar Living - Website tel when phoned says not recognised - chat box and email contact facility - no response. A very disappointing experience at Trinity Manor.
08 May 2025
Both my Mum 92 and Dad 94 have been resident at Trinity Manor in Stratford upon Avon. Dad was cared for by the Dementia Team and Mum is cared for by the Nursing Team. Sadly Dad only spent 9 weeks at TM before he died but during that time he received excellent care by the Care Team and Nurses. He had
a beautiful private room and during his last week we were supported 24/7 by everyone at TM.
That support continued after Dads death and on the day of the funeral helping to get Mum (very limited mobility) to the funeral service in the mobility minibus and afterwards for a private family gathering with Mum.
We researched many options before moving my parents to a Care Home and experienced an alternative provider for Dad following discharge from hospital. There was simply no comparison.
TM not only cares for their residents but importantly the wider family. We definitely choose the right place. A huge thank you to the manager and her dedicated team.
24 January 2025
Trinity Manor is well-appointed and furnished to a high standard. The home offers a Cinema, Bistro, and Salon. The TV lounges, quiet rooms and dining rooms are comfortable and smart. Staff are caring, friendly, and knowledgeable. My husband has found it difficult to accept being in the home due to
his young age, but we are trying to make the best of the situation. One thing that helped recently, was the fact that we were able to book private dining. The dining room is lovely and the staff made the event special for us. We have planned our next date lunch! I would recommend Trinity Manor and we feel lucky to have found it.
17 January 2025
We have been delighted with the high standard of care and support provided to Mum by the wonderful staff at Trinity Manor. The home is spotlessly clean and the food is fantastic. A wide variety of activities are provided to keep the residents entertained and engaged. It is reassuring to know she is
in such good and caring hands. I would not hesitate to recommend Trinity Manor.
21 November 2024
The Care Home is clean, tidy and with pleasant furnishings. The staff are friendly and helpful and try to accommodate my husband's needs which are not always easy. My only suggestion would be if he could have more interaction in the form of activities as he does say he is bored! He has always been
a "people person". However, I do feel he is well looked after and seems to get on well with the carers which is a great comfort to me.
19 November 2024
My mother chose this home after attending for two respites earlier in the year. She is very happy to be there.
All staff are helpful and welcoming and attend to her needs. The rooms and facilities are to a high standard of furnishings. I am a daughter who is not local and am happy to know my mother
is being well looked after. Visitors are made welcome at any time.
19 November 2024
My mother has been at Trinity Manor Care Home for a year and we have been so pleased with the overall care and facilities. All the staff are so helpful and caring towards my mother. There is now a great entertainment team so my mother now can't say "I'm lonely". She's treated with dignity and
kindness. I can wholeheartedly recommend this 5-star care home.
22 July 2024
A very welcoming care home with excellent facilities and very comfortable rooms. The management and care team work very well together to provide high-quality care in a very pleasant environment. Family and friends of residents are always made to feel very comfortable when visiting. As the son of a
resident who doesn't live close, the home contact is made very easy via telephone. I can call anytime to speak to my mother and get an update on her health.
25 June 2024
The care given to Mom was outstanding and I can't thank them enough. Mom passed away peacefully and throughout her illness they kept her comfortable. Thank you, her passing has left a huge void.
Latest Reviews for Trinity Manor
29 April 2026
Overall a very good place for my Mum-in-law to live her days now.
She recently moved from independant living in her own 4 bed home in Brighton. The process of assimilation into Trinity Manor has been painless.
29 April 2026
Trinity Manor provides excellent care in a clean, spacious and safe environment. The care staff are friendly and welcoming. The activities are well organised and socially inclusive, with staff encouraging engagement and participation. The management staff are not always available when required
and although communication is generally good, there is room for improvement. The building has a good, upbeat atmosphere. The residents appear calm, settled and happy.
29 April 2026
My Mum has been at Trinity Manor since November 2024 and to date I have been very satisfied with the home and the care she has received. The staff are patient and friendly, and I do feel that when concerns are raised the management team are keen to find solutions and implement any changes that are
required to maintain the level of care expected.
27 April 2026
My dad experiences excellent care at Trinity Manor Care Home. The staff and car is excellent and he is in a very safe environment.
27 April 2026
My mother in law moved in and has found it very difficult in any care home. The staff have been incredible and the level of care and attention is as good as it can be. Big thank you to Suji + Edina for there outstanding care and patience in dealing with Sue. Also a huge thank you to Laura and Alex
for making it possible for Sue to move to Trinity Manor. Leke Edina and Suji with care, Laura and Alex did the same at administration level.
24 April 2026
My parents moved into Trinity Manor in May 2025. They occupy two rooms situated next door to each other, one is their sitting too and one is their bedroom. This set up works perfectly for them, they have privacy but with the security of knowing someone is always on hand when help is required. The
home is very welcoming and the staff are extremely attentive.
16 April 2026
Attended the mothers day event in the reception area. Tables laid out beautifully with full afternoon tea, bucks fizz. A great example of how this home is going 'the extra mile' for residents. Mum has now been resident for 5 weeks and she has settled well thanks to the lovely staff. We visited many
homes before chosing Trinity Manor and have no regrets.
31 March 2026
I have been very impressed with the home and the care my mother has received. The environment is pleasant and the staff patient and friendly. I feel that when there are issues the manager is keen to find resolutions and, with improved communication in place, I have confidence that the home will go
from strength to strength. I am impressed with the catering and feel the issues with maintenance, laundry and general communications have sensible solutions in the pipeline. The manager and staff I have come into contact with are absolutely marvellous.
27 March 2026
My mum has been at Trinity Manor since October 2024. Recent changes, including improvement in and expansion of activities and food quality have made a marked difference. The atmosphere is more buoyant, which I think is partly down to new members of the activities team, who are encouraging and
inclusive. Mum seems happy with the changes too and has responded by joining in more with fellow residents and engaging with different enrichment activity. The invitation of resident/relative meetings has allowed us to better appreciate what is being done to progressively improve different aspects of the home, including communication.
13 January 2026
Nursing care outstanding. Telephone system patchy. Reception often not manned. Operational admin - in need of improvement.
27 August 2025
My mum was sent here for a month to assess her needs. We paid out £4000 for 2 more weeks. After illness she needs help going to the toilet, dressing etc but has no other problems. The Home was very short-staffed & she often waited ages for help: going to the toilet or didn't get breakfast much
before her lunch! She was once left on the toilet for nearly 2 hours before anyone returned! Daily activities were haphazard, often cancelled.
Alcohol is virtually non existent as are cake and drinks in the bistro. She can't make a coffee from her wheelchair. My mum has taken mild over the counter medication for years. A member of staff went through her drawers & took them.
Laundry wasn't returned when she left. 3 shirts lost. 50 days on (24 emails & 3 phone calls later) we've received 2. Accounting is haphazard. An email said we owed more. We refuted this & have heard no more! The managenent is inefficient and this trickles down through the whole establishment.
26 June 2025
Inadequate number of staff - ratio 3-21 patients!
No TV or radio in room. No pictures on room walls, which required maintenance! Dentures not cleaned. Lost items of clothing. Failure to send urine sample for possible UTI when required by relative, which had resulted in an acute infection. Failure
to arrange transport to alternative facility as requested by GP and social care. Inadequate 'overbed' table - one not provided at all until requested. Morar Living - Website tel when phoned says not recognised - chat box and email contact facility - no response. A very disappointing experience at Trinity Manor.
08 May 2025
Both my Mum 92 and Dad 94 have been resident at Trinity Manor in Stratford upon Avon. Dad was cared for by the Dementia Team and Mum is cared for by the Nursing Team. Sadly Dad only spent 9 weeks at TM before he died but during that time he received excellent care by the Care Team and Nurses. He had
a beautiful private room and during his last week we were supported 24/7 by everyone at TM.
That support continued after Dads death and on the day of the funeral helping to get Mum (very limited mobility) to the funeral service in the mobility minibus and afterwards for a private family gathering with Mum.
We researched many options before moving my parents to a Care Home and experienced an alternative provider for Dad following discharge from hospital. There was simply no comparison.
TM not only cares for their residents but importantly the wider family. We definitely choose the right place. A huge thank you to the manager and her dedicated team.
24 January 2025
Trinity Manor is well-appointed and furnished to a high standard. The home offers a Cinema, Bistro, and Salon. The TV lounges, quiet rooms and dining rooms are comfortable and smart. Staff are caring, friendly, and knowledgeable. My husband has found it difficult to accept being in the home due to
his young age, but we are trying to make the best of the situation. One thing that helped recently, was the fact that we were able to book private dining. The dining room is lovely and the staff made the event special for us. We have planned our next date lunch! I would recommend Trinity Manor and we feel lucky to have found it.
17 January 2025
We have been delighted with the high standard of care and support provided to Mum by the wonderful staff at Trinity Manor. The home is spotlessly clean and the food is fantastic. A wide variety of activities are provided to keep the residents entertained and engaged. It is reassuring to know she is
in such good and caring hands. I would not hesitate to recommend Trinity Manor.
21 November 2024
The Care Home is clean, tidy and with pleasant furnishings. The staff are friendly and helpful and try to accommodate my husband's needs which are not always easy. My only suggestion would be if he could have more interaction in the form of activities as he does say he is bored! He has always been
a "people person". However, I do feel he is well looked after and seems to get on well with the carers which is a great comfort to me.
19 November 2024
My mother chose this home after attending for two respites earlier in the year. She is very happy to be there.
All staff are helpful and welcoming and attend to her needs. The rooms and facilities are to a high standard of furnishings. I am a daughter who is not local and am happy to know my mother
is being well looked after. Visitors are made welcome at any time.
19 November 2024
My mother has been at Trinity Manor Care Home for a year and we have been so pleased with the overall care and facilities. All the staff are so helpful and caring towards my mother. There is now a great entertainment team so my mother now can't say "I'm lonely". She's treated with dignity and
kindness. I can wholeheartedly recommend this 5-star care home.
22 July 2024
A very welcoming care home with excellent facilities and very comfortable rooms. The management and care team work very well together to provide high-quality care in a very pleasant environment. Family and friends of residents are always made to feel very comfortable when visiting. As the son of a
resident who doesn't live close, the home contact is made very easy via telephone. I can call anytime to speak to my mother and get an update on her health.
25 June 2024
The care given to Mom was outstanding and I can't thank them enough. Mom passed away peacefully and throughout her illness they kept her comfortable. Thank you, her passing has left a huge void.