Submit a Review for Cotswolds Rise Care Home
Upper Mill, Purton, Swindon, SN5 4FL
View full details of Cotswolds Rise Care HomeLatest Reviews for Cotswolds Rise Care Home
17 December 2025
My mum has resided at Cotswolds Rise Care Home since June 2025. She is treated with compassion and care by all staff. The residents have regular activities to keep them engaged. The food is also superb. Mum was taken to hospital. Special thanks to Poojs (senior carer) for her care and compassion
whilst mum was ill. Pooja also took the time to contact me to keep me updated via mobile.
17 December 2025
First visit to Margaret. Beautiful place, very impressed with everything and Pooja was very helpful. Margaret seems very happy which is the main thing.
23 October 2025
Lovely spacious care home - like a hotel. Good size and well equipped bedroom & ensuite. Staff kind and friendly. Food excellent. Bins and rubbish not emptied or removed daily. Clothes not labelled in order to be washed. Clothes lost. Table/pill found on floor of bedroom. Dirty bed linen not seen
until pointed out by family. No floor sensor mat as promised to monitor dad at night. Dad's legs not regularly washed and treated leading to bleeding and soreness. No consistent supervision when walking and lack of regular monitoring. Family seeking recompense.
01 October 2025
I visited my uncle at this care home last week, He moved in a couple of months ago. The staff was very friendly and the home was spotless. My uncle has settled in and he is enjoying the activities that are to offer. I haven't seen him this happy in years. THANK YOU to all the staff! Keep up the good
work.
26 September 2025
My grandmother has been living at Cotsworld Rise a while now, and we couldn't be happier. The staff are so caring and always take time to chat with her. She especially loves the activities - bingo night is her favorite!
The home is clean, welcoming, and feels like a real community. Her room is cozy
and a great size, and we always feel reassured knowing she's safe and well looked after. We're so grateful for the kindness and attention the Gemma, Tim and the team show her every day.
I would highly reccomend Cotsworld rise for the quality of care and the building is beautiful.
22 September 2025
He spends a Monday morning at Cotswolds Rise. He is happy to visit but I find it difficult to judge if he is happy as he is always emotional when I fetch him.
11 September 2025
My mother-in-law had a 2 week respite stay after her care home closed suddenly.
Cotswolds Rise supported the transfer of residents and professionals to this new home with grace and compassion.
Mother-in-law enjoyed her stay and felt she was a favorite with staff before moving back in county.
Thank you for bantering with her and making her feel special.
29 May 2025
This care home is lovely for mobile, articulate residents. There are plenty of activities, trips, entertainment, good food, and friendly staff.
However, it's not suitable for those needing higher levels of care. My grandmother, who had mobility and communication difficulties, suffered multiple
falls due to poor lifting techniques. Staff didn't help her eat, leaving her malnourished, dehydrated, and with untreated bed sores. Despite being continent, she was wrongly put in nappies. Communication tools we provided were ignored, and staff relied on her first response, which was often incorrect. Since moving to a better care home, she's regained weight, can swallow again, no longer wears nappies, and her communication has improved. This home is not equipped for vulnerable residents needing consistent, skilled support.
20 January 2025
I booked my mother-in-law into Cotswold Rise Care Home for respite care following a stay in hospital. From day one she has been happy and settled. The staff are amazing with her and us alike. She likes it so much she has asked to live there permanently when her respite ends, we are all delighted
with the outcome. This speaks volumes about all the staff and Cotswold Rise.
03 January 2025
My dad currently attends Cotswold Rise Care Home as a day care visitor, twice a week and has also had a respite stay for three weeks. The atmosphere, care and attention he has received from all the staff has been excellent. From the moment he walks through the front door he is welcomed and taken
great care of. He thoroughly enjoys all of the activities and the food. During his respite stay his room was very comfortable and clean. All the staff treat the residents/day visitors as individuals, the daily routines are relaxed to allow flexibility with how individuals are feeling each day.
Although as a family we never wanted to be in the position for dad to have to go into a care home, we are very pleased we chose the Cotswold Rise Care Home to support him. I would highly recommend the Cotswold Rise Care Home and the team who work there.
24 December 2024
My husband enjoyed another two-week break at Cotswolds Rise Care Home in October/November. It was so nice when we first arrived as several members of the team welcomed him back and remembered his name. He was able to take part in many activities during his stay. Nothing seems too much trouble. He
was even moved back into the room he occupied during his first visit because he became confused being in a different room. Thank you so much to all the caring, compassionate staff.
10 October 2024
My mother has been a resident at the care home since February and is now very settled and happy there. She enjoys the daily company of others enormously. The management and staff organised a wonderful 100th birthday party with singer for her this month, which she thoroughly enjoyed. The staff and
carers are doing a great job, so friendly and helpful.
10 October 2024
My mum and dad had a respite stay at Cotswolds Rise Care Home. The care they received from the staff was excellent. The staff made a real effort to get to know them and what they liked and disliked. The room was very clean and comfortable and it was lovely to have a double bed so they could stay in
the room together. The food was excellent and the chef was happy to accommodate any likes and dislikes. Overall an excellent stay. We would definitely use Cotswolds Rise again and can highly recommend them.
09 October 2024
Making the decision to have my Grandad in a care home was very hard for us as a family. However, the service and reassurance from Cotswolds Rise Care Home has been exceptional. Every time I come and visit the staff are so friendly and welcoming. The home just feels like a second home for us and
really nice to see how well my Grandad is being cared for especially given how complex his health needs are. The home has been decorated and maintained so well. Thank you to all the amazing staff.
02 October 2024
Every time I go to see my brother-in-law I am welcomed by the care staff who are always very welcoming. My brother-in-law is always dressed, clean and tidy. His room is always clean and the bed is made just like a hotel.
30 September 2024
Moving dad into Cotswold Rise Care Home came at a difficult time, but the whole team made this very easy. Dad has settled in well and enjoys the company of other residents and the friendly staff. I feel at ease that he is somewhere that looks after him well and care about him as an individual.
27 September 2024
Excellent staff and great care.
Very clean and lovely and the staff are very attentive.
We are very happy for our relative to be here.
We are always welcomed warmly and the staff know about our relative where he is and how he has been and any positives or negatives with him.
27 September 2024
My grandad has been in the care home now for over a year after living at home with my parents. It's so nice that the family no longer need to worry about him on a daily basis as we know he is being well looked after by the wonderful team working everyday.
The staff are very engaging and make me
feel welcome. My grandad's first language is not English but this doesn't stop the staff from talking and interacting with him throughout the day, this is very nice to see as it would be easier for them to not bother but they go the extra mile to make him feel safe and comfortable.
Every time I go there, the staff know exactly where my grandad is and they provide me with a full update on his past 24 hours, which reassures me that he is constantly being cared and looked after.
I cannot speak highly enough of the staff working at the care home, however I am aware I am getting to my 1000 limit. I just want to say a huge thank you from my family for looking after my grandad.
24 September 2024
Excellent care home and made mum feel at ease from day one. A big thank you for the time and effort involved giving mum such a great time on her 100th birthday. She is very happy and contented and has great praise for all staff and the care she receives as does her family.
18 September 2024
When my Mother-in-law came to stay for 2 weeks respite I was very pleased that we'd found a safe comfortable place for her to enjoy.
I settled her in and right from the start she seemed relaxed and settled.
My MIL is not one for getting too involved and the carers/staff soon realised this and
put in the effort to include her.
It's warm caring friendly and welcoming.
She went home after 2 weeks but the very next day she wanted to go back.
Now even more than before she seems so settled and is enjoying her new routine and keeps telling me she is so well looked after.
Thank you to all the lovely friendly caring staff for doing a great job.
Latest Reviews for Cotswolds Rise Care Home
17 December 2025
My mum has resided at Cotswolds Rise Care Home since June 2025. She is treated with compassion and care by all staff. The residents have regular activities to keep them engaged. The food is also superb. Mum was taken to hospital. Special thanks to Poojs (senior carer) for her care and compassion
whilst mum was ill. Pooja also took the time to contact me to keep me updated via mobile.
17 December 2025
First visit to Margaret. Beautiful place, very impressed with everything and Pooja was very helpful. Margaret seems very happy which is the main thing.
23 October 2025
Lovely spacious care home - like a hotel. Good size and well equipped bedroom & ensuite. Staff kind and friendly. Food excellent. Bins and rubbish not emptied or removed daily. Clothes not labelled in order to be washed. Clothes lost. Table/pill found on floor of bedroom. Dirty bed linen not seen
until pointed out by family. No floor sensor mat as promised to monitor dad at night. Dad's legs not regularly washed and treated leading to bleeding and soreness. No consistent supervision when walking and lack of regular monitoring. Family seeking recompense.
01 October 2025
I visited my uncle at this care home last week, He moved in a couple of months ago. The staff was very friendly and the home was spotless. My uncle has settled in and he is enjoying the activities that are to offer. I haven't seen him this happy in years. THANK YOU to all the staff! Keep up the good
work.
26 September 2025
My grandmother has been living at Cotsworld Rise a while now, and we couldn't be happier. The staff are so caring and always take time to chat with her. She especially loves the activities - bingo night is her favorite!
The home is clean, welcoming, and feels like a real community. Her room is cozy
and a great size, and we always feel reassured knowing she's safe and well looked after. We're so grateful for the kindness and attention the Gemma, Tim and the team show her every day.
I would highly reccomend Cotsworld rise for the quality of care and the building is beautiful.
22 September 2025
He spends a Monday morning at Cotswolds Rise. He is happy to visit but I find it difficult to judge if he is happy as he is always emotional when I fetch him.
11 September 2025
My mother-in-law had a 2 week respite stay after her care home closed suddenly.
Cotswolds Rise supported the transfer of residents and professionals to this new home with grace and compassion.
Mother-in-law enjoyed her stay and felt she was a favorite with staff before moving back in county.
Thank you for bantering with her and making her feel special.
29 May 2025
This care home is lovely for mobile, articulate residents. There are plenty of activities, trips, entertainment, good food, and friendly staff.
However, it's not suitable for those needing higher levels of care. My grandmother, who had mobility and communication difficulties, suffered multiple
falls due to poor lifting techniques. Staff didn't help her eat, leaving her malnourished, dehydrated, and with untreated bed sores. Despite being continent, she was wrongly put in nappies. Communication tools we provided were ignored, and staff relied on her first response, which was often incorrect. Since moving to a better care home, she's regained weight, can swallow again, no longer wears nappies, and her communication has improved. This home is not equipped for vulnerable residents needing consistent, skilled support.
20 January 2025
I booked my mother-in-law into Cotswold Rise Care Home for respite care following a stay in hospital. From day one she has been happy and settled. The staff are amazing with her and us alike. She likes it so much she has asked to live there permanently when her respite ends, we are all delighted
with the outcome. This speaks volumes about all the staff and Cotswold Rise.
03 January 2025
My dad currently attends Cotswold Rise Care Home as a day care visitor, twice a week and has also had a respite stay for three weeks. The atmosphere, care and attention he has received from all the staff has been excellent. From the moment he walks through the front door he is welcomed and taken
great care of. He thoroughly enjoys all of the activities and the food. During his respite stay his room was very comfortable and clean. All the staff treat the residents/day visitors as individuals, the daily routines are relaxed to allow flexibility with how individuals are feeling each day.
Although as a family we never wanted to be in the position for dad to have to go into a care home, we are very pleased we chose the Cotswold Rise Care Home to support him. I would highly recommend the Cotswold Rise Care Home and the team who work there.
24 December 2024
My husband enjoyed another two-week break at Cotswolds Rise Care Home in October/November. It was so nice when we first arrived as several members of the team welcomed him back and remembered his name. He was able to take part in many activities during his stay. Nothing seems too much trouble. He
was even moved back into the room he occupied during his first visit because he became confused being in a different room. Thank you so much to all the caring, compassionate staff.
10 October 2024
My mother has been a resident at the care home since February and is now very settled and happy there. She enjoys the daily company of others enormously. The management and staff organised a wonderful 100th birthday party with singer for her this month, which she thoroughly enjoyed. The staff and
carers are doing a great job, so friendly and helpful.
10 October 2024
My mum and dad had a respite stay at Cotswolds Rise Care Home. The care they received from the staff was excellent. The staff made a real effort to get to know them and what they liked and disliked. The room was very clean and comfortable and it was lovely to have a double bed so they could stay in
the room together. The food was excellent and the chef was happy to accommodate any likes and dislikes. Overall an excellent stay. We would definitely use Cotswolds Rise again and can highly recommend them.
09 October 2024
Making the decision to have my Grandad in a care home was very hard for us as a family. However, the service and reassurance from Cotswolds Rise Care Home has been exceptional. Every time I come and visit the staff are so friendly and welcoming. The home just feels like a second home for us and
really nice to see how well my Grandad is being cared for especially given how complex his health needs are. The home has been decorated and maintained so well. Thank you to all the amazing staff.
02 October 2024
Every time I go to see my brother-in-law I am welcomed by the care staff who are always very welcoming. My brother-in-law is always dressed, clean and tidy. His room is always clean and the bed is made just like a hotel.
30 September 2024
Moving dad into Cotswold Rise Care Home came at a difficult time, but the whole team made this very easy. Dad has settled in well and enjoys the company of other residents and the friendly staff. I feel at ease that he is somewhere that looks after him well and care about him as an individual.
27 September 2024
Excellent staff and great care.
Very clean and lovely and the staff are very attentive.
We are very happy for our relative to be here.
We are always welcomed warmly and the staff know about our relative where he is and how he has been and any positives or negatives with him.
27 September 2024
My grandad has been in the care home now for over a year after living at home with my parents. It's so nice that the family no longer need to worry about him on a daily basis as we know he is being well looked after by the wonderful team working everyday.
The staff are very engaging and make me
feel welcome. My grandad's first language is not English but this doesn't stop the staff from talking and interacting with him throughout the day, this is very nice to see as it would be easier for them to not bother but they go the extra mile to make him feel safe and comfortable.
Every time I go there, the staff know exactly where my grandad is and they provide me with a full update on his past 24 hours, which reassures me that he is constantly being cared and looked after.
I cannot speak highly enough of the staff working at the care home, however I am aware I am getting to my 1000 limit. I just want to say a huge thank you from my family for looking after my grandad.
24 September 2024
Excellent care home and made mum feel at ease from day one. A big thank you for the time and effort involved giving mum such a great time on her 100th birthday. She is very happy and contented and has great praise for all staff and the care she receives as does her family.
18 September 2024
When my Mother-in-law came to stay for 2 weeks respite I was very pleased that we'd found a safe comfortable place for her to enjoy.
I settled her in and right from the start she seemed relaxed and settled.
My MIL is not one for getting too involved and the carers/staff soon realised this and
put in the effort to include her.
It's warm caring friendly and welcoming.
She went home after 2 weeks but the very next day she wanted to go back.
Now even more than before she seems so settled and is enjoying her new routine and keeps telling me she is so well looked after.
Thank you to all the lovely friendly caring staff for doing a great job.