Submit a Review for Elm View Care Home
Newland Avenue, Bishop's Stortford, CM23 2UW
View full details of Elm View Care HomeLatest Reviews for Elm View Care Home
06 March 2026
We can't thank you enough for everything you did for Mum during her time with you.
You treated her and us with respect, kindness, compassion and love.
The staff are wonderful people!
02 March 2026
Mum was at Elm View for two years. From the moment she came through the door, she was given the greatest of care, love and dignity by all of the wonderful staff. Her clothes and room were always spotless, and she was extremely well fed with a lovely and varied menu. When mum's end came, the staff
were wonderful, giving mum all of the care, love and dignity she or her family could have wished for. As a family, we were also supported with a great deal of love. We can't thank you enough.
30 January 2026
Warm, friendly, family orientated team. Care was brilliant.
30 January 2026
Mum arrived in Elm View for respite, and settled in very quickly, much to our surprise. We soon realised that our mum needed permanent care, so it was a no brainer to stay in Elm View. The staff are so kind and caring. Every member of staff I've met greets me with a smile.
03 September 2025
Having visited several homes, we were tentatively very impressed with Elm View. And we have not been disappointed. Mum, having just lost her husband, was unsure of moving to a home. However, she has quickly settled loves her surroundings, has made several good friends and is really fond of the
staff. A specific member of staff always gets mentioned when we visit as mum says she is so very kind. We feel very fortunate to have found this place.
19 August 2025
My father became a resident at Elm View in February following the death of my mother. He loves the home and the staff & residents. He calls it home now and says he will never move, which is brilliant. We are more than happy with the level of care from all staff. The food could do with some attention
to make it more attractive to elderly residents whos home it is. Also I feel that some variation in tea time menu would be nice.
16 July 2025
Elm View is a lovely home. My mum has settled well. The team are very helpful and caring. Can't thank them enough.
21 March 2025
The kindness and caring attitude of the staff was excellent. They were unfailingly calm and respectful and inspired trust. My husband ended his life here and his last days were so peaceful. We were cared for as well as he was. Thank you so much.
20 March 2025
The staff at Elm View looked after my father so well.They treated him with dignity, humour and compassion. Thank you.
13 February 2024
We have been really pleased with the level of care we have received for our loved one. I feel they are much happier since staying at Elm View. All the staff are lovely and there are plenty of activities to keep everybody busy. It has a lovely vibe when you go to visit. I am kept up to date with
regular photos etc . Very nice place to live.
29 January 2024
We had to find respite care for Mum at short notice before Christmas and dropped on our feet with Elm View, which is on our doorstep. The manager was so helpful by admitting Mum very quickly, seeing how stressful her plight had become for the family. In our opinion, the lovely culture of the place
flows from her leadership style. The home is brand new and has every possible amenity, including a nice garden and patios around the building. There is a good range of activities on offer too. Although Mum found it hard to settle in the first few weeks, she has warmed to the place, including the excellent food and she now has an appetite she last had thirty years ago! The best and most important thing is the quality of the staff, who are very friendly, genuinely caring and efficient in going about their work and many have made firm friends with Mum.
Based on experience so far we would not hesitate to recommend families to consider Elm View.
29 January 2024
The staff are very friendly and accommodating at all times. The food is always excellent with fruit and snacks always available. The care is very good. My dad sadly has various health issues which are dealt with promptly and he has access to a doctor and district nurses as and when needed. His
medication is regularly reviewed. My dad is an extremely early riser and the staff have happily accepted his routine assisting him whilst still promoting his independence and treating him with dignity. Nothing is too much trouble. There is such a calm atmosphere in the home and my dad loves all the varied activities on offer. In fact, I have to work my visits around them! He really feels involved and valued attending resident's meetings and is soon to be involved in an environmental group which is right up his street. I really appreciate the continued support from the manager who has an open-door policy and is always on the end of the phone.
24 January 2024
Elm View Care Home is beyond all expectations. The staff and management go above and beyond to make sure that Dad receives the very best care and attention. This extends to our family too and we are listened to and supported at all times. Elm View Care Home is clean and modern with the very best
facilities and we couldn't ask more for Dad - a real home from home. Dad hasn't been at the home very long, having settled in near the end of last year but we already know we have found the right place for him. He has said on several occasions that it's a lovely place. Elm View Care Home is everything we could wish for and more.
05 December 2023
Mum moved into Elmhurst 7 months ago. The new Elm View is extremely comfortable, very clean and modern. The facilities are wonderful. However it was the standard of care for our mum that was most important - and that has been excellent. Mum is treated with respect and kindness at all times. She
enjoys the company of others so being involved in quizzes, bingo and activities is important for her. The exercise class is one of her favourite activities!
Mum has settled into her new home and we are very grateful for everything the staff do for her.
30 November 2023
My mother moved into Elmview in Oct 2023 and she has just blossomed. The activities she is exposed to and the tender loving care of the staff and the manager have been second to none. Initially she didn't want to go but within two months of settling in her latest comment was: 'I have kind people
around me all day, the carers are very warm and loving. The exercise classes especially are brilliant.' A singer comes and entertains and someone always accompanies me for a walk each week. The meals are very nice and my room is always kept clean.
As a daughter, I couldn't have provided the care, attention and personal needs my mother needed but Elm View has been remarkable. I visited many other homes but decided to wait for a bed at Elm View. If you are worried or concerned about finding a loving, caring and professional care home, look no further, Elm View is beautiful and has surpassed all my expectations. Thank you all.
22 November 2023
We recently moved my Father from an existing care home in Cambridge that had fallen way below what we as a family felt was acceptable care for our Dad. It wasn’t an easy decision to make as he was our first consideration and the possible negative effects of the move.
We needn’t of worried, the
manager and her team of wonderful people have made the transition a seamless one and welcomed my Dad as though he were family. What’s always struck me most is the manager's attitude and attention to detail with regard to those under her care. It’s seemingly a rarity to find these days in my experience of searching for quality care for our father.
The home staff are always attentive and caring but above all respectful of his needs and communication is fantastic. Elm View is a 45-minute drive from home and we were concerned about the distance, we needn’t have been, each time we visited we felt increasingly assured that the decision to move to Elm View was very much the right one! Thank you everyone.
Latest Reviews for Elm View Care Home
06 March 2026
We can't thank you enough for everything you did for Mum during her time with you.
You treated her and us with respect, kindness, compassion and love.
The staff are wonderful people!
02 March 2026
Mum was at Elm View for two years. From the moment she came through the door, she was given the greatest of care, love and dignity by all of the wonderful staff. Her clothes and room were always spotless, and she was extremely well fed with a lovely and varied menu. When mum's end came, the staff
were wonderful, giving mum all of the care, love and dignity she or her family could have wished for. As a family, we were also supported with a great deal of love. We can't thank you enough.
30 January 2026
Warm, friendly, family orientated team. Care was brilliant.
30 January 2026
Mum arrived in Elm View for respite, and settled in very quickly, much to our surprise. We soon realised that our mum needed permanent care, so it was a no brainer to stay in Elm View. The staff are so kind and caring. Every member of staff I've met greets me with a smile.
03 September 2025
Having visited several homes, we were tentatively very impressed with Elm View. And we have not been disappointed. Mum, having just lost her husband, was unsure of moving to a home. However, she has quickly settled loves her surroundings, has made several good friends and is really fond of the
staff. A specific member of staff always gets mentioned when we visit as mum says she is so very kind. We feel very fortunate to have found this place.
19 August 2025
My father became a resident at Elm View in February following the death of my mother. He loves the home and the staff & residents. He calls it home now and says he will never move, which is brilliant. We are more than happy with the level of care from all staff. The food could do with some attention
to make it more attractive to elderly residents whos home it is. Also I feel that some variation in tea time menu would be nice.
16 July 2025
Elm View is a lovely home. My mum has settled well. The team are very helpful and caring. Can't thank them enough.
21 March 2025
The kindness and caring attitude of the staff was excellent. They were unfailingly calm and respectful and inspired trust. My husband ended his life here and his last days were so peaceful. We were cared for as well as he was. Thank you so much.
20 March 2025
The staff at Elm View looked after my father so well.They treated him with dignity, humour and compassion. Thank you.
13 February 2024
We have been really pleased with the level of care we have received for our loved one. I feel they are much happier since staying at Elm View. All the staff are lovely and there are plenty of activities to keep everybody busy. It has a lovely vibe when you go to visit. I am kept up to date with
regular photos etc . Very nice place to live.
29 January 2024
We had to find respite care for Mum at short notice before Christmas and dropped on our feet with Elm View, which is on our doorstep. The manager was so helpful by admitting Mum very quickly, seeing how stressful her plight had become for the family. In our opinion, the lovely culture of the place
flows from her leadership style. The home is brand new and has every possible amenity, including a nice garden and patios around the building. There is a good range of activities on offer too. Although Mum found it hard to settle in the first few weeks, she has warmed to the place, including the excellent food and she now has an appetite she last had thirty years ago! The best and most important thing is the quality of the staff, who are very friendly, genuinely caring and efficient in going about their work and many have made firm friends with Mum.
Based on experience so far we would not hesitate to recommend families to consider Elm View.
29 January 2024
The staff are very friendly and accommodating at all times. The food is always excellent with fruit and snacks always available. The care is very good. My dad sadly has various health issues which are dealt with promptly and he has access to a doctor and district nurses as and when needed. His
medication is regularly reviewed. My dad is an extremely early riser and the staff have happily accepted his routine assisting him whilst still promoting his independence and treating him with dignity. Nothing is too much trouble. There is such a calm atmosphere in the home and my dad loves all the varied activities on offer. In fact, I have to work my visits around them! He really feels involved and valued attending resident's meetings and is soon to be involved in an environmental group which is right up his street. I really appreciate the continued support from the manager who has an open-door policy and is always on the end of the phone.
24 January 2024
Elm View Care Home is beyond all expectations. The staff and management go above and beyond to make sure that Dad receives the very best care and attention. This extends to our family too and we are listened to and supported at all times. Elm View Care Home is clean and modern with the very best
facilities and we couldn't ask more for Dad - a real home from home. Dad hasn't been at the home very long, having settled in near the end of last year but we already know we have found the right place for him. He has said on several occasions that it's a lovely place. Elm View Care Home is everything we could wish for and more.
05 December 2023
Mum moved into Elmhurst 7 months ago. The new Elm View is extremely comfortable, very clean and modern. The facilities are wonderful. However it was the standard of care for our mum that was most important - and that has been excellent. Mum is treated with respect and kindness at all times. She
enjoys the company of others so being involved in quizzes, bingo and activities is important for her. The exercise class is one of her favourite activities!
Mum has settled into her new home and we are very grateful for everything the staff do for her.
30 November 2023
My mother moved into Elmview in Oct 2023 and she has just blossomed. The activities she is exposed to and the tender loving care of the staff and the manager have been second to none. Initially she didn't want to go but within two months of settling in her latest comment was: 'I have kind people
around me all day, the carers are very warm and loving. The exercise classes especially are brilliant.' A singer comes and entertains and someone always accompanies me for a walk each week. The meals are very nice and my room is always kept clean.
As a daughter, I couldn't have provided the care, attention and personal needs my mother needed but Elm View has been remarkable. I visited many other homes but decided to wait for a bed at Elm View. If you are worried or concerned about finding a loving, caring and professional care home, look no further, Elm View is beautiful and has surpassed all my expectations. Thank you all.
22 November 2023
We recently moved my Father from an existing care home in Cambridge that had fallen way below what we as a family felt was acceptable care for our Dad. It wasn’t an easy decision to make as he was our first consideration and the possible negative effects of the move.
We needn’t of worried, the
manager and her team of wonderful people have made the transition a seamless one and welcomed my Dad as though he were family. What’s always struck me most is the manager's attitude and attention to detail with regard to those under her care. It’s seemingly a rarity to find these days in my experience of searching for quality care for our father.
The home staff are always attentive and caring but above all respectful of his needs and communication is fantastic. Elm View is a 45-minute drive from home and we were concerned about the distance, we needn’t have been, each time we visited we felt increasingly assured that the decision to move to Elm View was very much the right one! Thank you everyone.