Submit a Review for Elm View Care Home
Newland Avenue, Bishop's Stortford, CM23 2UW
View full details of Elm View Care HomeLatest Reviews for Elm View Care Home
09 June 2026
My 96 year old relative fell ill over Christmas 2025 and was admitted to hospital early January 2026. She was discharged on 14th January and needed respite care. I found Elm View care home on the same day. I was welcomed into their reception lounge, given refreshment, which made me feel calm and
relaxed, introduced to their customer relation manager, explained the background, had a show round of the premises and was very impressed and felt certain this was ideal care home for my relative. A room was available, was admitted for 2 week respite. She fitted in very well, was comfortable and secure. Six week trail was booked in, and she asked to stay permanently. Very happy/successful.
09 June 2026
When you have to select a care home for a parent, the discussion is huge. As a family, we dreaded it, however, after a mini tour of local care home Elm View instantly felt right.
It was quickly evident that all the team know each resident as an individual and care is tailored to fit the person,
ensuring they maintain their identity and dignity.
Whilst we never wanted to be in this position, it is easier knowing we are part of a community that included Dad, other residents and families of Elm View.
05 June 2026
We are really pleased with Elm View. Dad has settled in well, and also his companion dog, Toffee. It was such a relief to find a lovely home for both of them. Dad is pleased and relaxed, and Toffee has certainly made himself at home. The staff are absolutely lovely, kind, helpful and professional.
Thank you from the bottom of my heart.
03 June 2026
The staff are so welcoming and friendly, it makes it a real pleasure to visit. Also, they work hard to ensure Mum enjoys plenty of interaction and stimulation. Furthermore, the home is always spotless and super clean.
27 May 2026
After looking at many care homes in Somerset, we found Elm View Care Home in Bishop's Stortford near my brother's home. We have been nothing but impressed by all the staff from carers to management. Kind caring helpful and efficient. The care home is clean and wonderfully kept, making a difficult
transition way easier for both my mum and dad. I would not hesitate to recommend Elm View to anyone looking for a wonderful and caring environment where nothing is too much for the amazing staff.
27 May 2026
My husband is very cared for. Everywhere is very clean. Food excellent, nothing is too much trouble when speaking to staff, all are very helpful. He is very happy here and enjoys all the activities.
27 May 2026
Mum has been at Elm View since July 2025. We were all worried as mum had never been in a care home before, so we started with respite. She settled in so well that we made a joint decision for Mum to stay. The staff are so good, the food is amazing, and the home is always spotless.
The care she has
received is more than we could do at home. We are now back to being her children, and here mum classes Elm View as her home and family.
22 May 2026
The whole experience of the care home is that they take all matters in their hands to enable the family to concentrate on their priority and in this case, my dad.
They have been a wonderful organisation full of love, support and empathy whilst they remain totally professional.
This standard is
from the housekeeping staff, carers and management. The only question not answered is VFM and that is not the care home but our govt (any of them) not giving right level of support for our care services. The care home is exceptional. Thank you.
30 April 2026
We are very happy with all the staff and facilities.
06 March 2026
We can't thank you enough for everything you did for Mum during her time with you.
You treated her and us with respect, kindness, compassion and love.
The staff are wonderful people!
02 March 2026
Mum was at Elm View for two years. From the moment she came through the door, she was given the greatest of care, love and dignity by all of the wonderful staff. Her clothes and room were always spotless, and she was extremely well fed with a lovely and varied menu. When mum's end came, the staff
were wonderful, giving mum all of the care, love and dignity she or her family could have wished for. As a family, we were also supported with a great deal of love. We can't thank you enough.
30 January 2026
Warm, friendly, family orientated team. Care was brilliant.
30 January 2026
Mum arrived in Elm View for respite, and settled in very quickly, much to our surprise. We soon realised that our mum needed permanent care, so it was a no brainer to stay in Elm View. The staff are so kind and caring. Every member of staff I've met greets me with a smile.
03 September 2025
Having visited several homes, we were tentatively very impressed with Elm View. And we have not been disappointed. Mum, having just lost her husband, was unsure of moving to a home. However, she has quickly settled loves her surroundings, has made several good friends and is really fond of the
staff. A specific member of staff always gets mentioned when we visit as mum says she is so very kind. We feel very fortunate to have found this place.
19 August 2025
My father became a resident at Elm View in February following the death of my mother. He loves the home and the staff & residents. He calls it home now and says he will never move, which is brilliant. We are more than happy with the level of care from all staff. The food could do with some attention
to make it more attractive to elderly residents whos home it is. Also I feel that some variation in tea time menu would be nice.
16 July 2025
Elm View is a lovely home. My mum has settled well. The team are very helpful and caring. Can't thank them enough.
21 March 2025
The kindness and caring attitude of the staff was excellent. They were unfailingly calm and respectful and inspired trust. My husband ended his life here and his last days were so peaceful. We were cared for as well as he was. Thank you so much.
20 March 2025
The staff at Elm View looked after my father so well.They treated him with dignity, humour and compassion. Thank you.
13 February 2024
We have been really pleased with the level of care we have received for our loved one. I feel they are much happier since staying at Elm View. All the staff are lovely and there are plenty of activities to keep everybody busy. It has a lovely vibe when you go to visit. I am kept up to date with
regular photos etc . Very nice place to live.
29 January 2024
We had to find respite care for Mum at short notice before Christmas and dropped on our feet with Elm View, which is on our doorstep. The manager was so helpful by admitting Mum very quickly, seeing how stressful her plight had become for the family. In our opinion, the lovely culture of the place
flows from her leadership style. The home is brand new and has every possible amenity, including a nice garden and patios around the building. There is a good range of activities on offer too. Although Mum found it hard to settle in the first few weeks, she has warmed to the place, including the excellent food and she now has an appetite she last had thirty years ago! The best and most important thing is the quality of the staff, who are very friendly, genuinely caring and efficient in going about their work and many have made firm friends with Mum.
Based on experience so far we would not hesitate to recommend families to consider Elm View.
Latest Reviews for Elm View Care Home
09 June 2026
My 96 year old relative fell ill over Christmas 2025 and was admitted to hospital early January 2026. She was discharged on 14th January and needed respite care. I found Elm View care home on the same day. I was welcomed into their reception lounge, given refreshment, which made me feel calm and
relaxed, introduced to their customer relation manager, explained the background, had a show round of the premises and was very impressed and felt certain this was ideal care home for my relative. A room was available, was admitted for 2 week respite. She fitted in very well, was comfortable and secure. Six week trail was booked in, and she asked to stay permanently. Very happy/successful.
09 June 2026
When you have to select a care home for a parent, the discussion is huge. As a family, we dreaded it, however, after a mini tour of local care home Elm View instantly felt right.
It was quickly evident that all the team know each resident as an individual and care is tailored to fit the person,
ensuring they maintain their identity and dignity.
Whilst we never wanted to be in this position, it is easier knowing we are part of a community that included Dad, other residents and families of Elm View.
05 June 2026
We are really pleased with Elm View. Dad has settled in well, and also his companion dog, Toffee. It was such a relief to find a lovely home for both of them. Dad is pleased and relaxed, and Toffee has certainly made himself at home. The staff are absolutely lovely, kind, helpful and professional.
Thank you from the bottom of my heart.
03 June 2026
The staff are so welcoming and friendly, it makes it a real pleasure to visit. Also, they work hard to ensure Mum enjoys plenty of interaction and stimulation. Furthermore, the home is always spotless and super clean.
27 May 2026
After looking at many care homes in Somerset, we found Elm View Care Home in Bishop's Stortford near my brother's home. We have been nothing but impressed by all the staff from carers to management. Kind caring helpful and efficient. The care home is clean and wonderfully kept, making a difficult
transition way easier for both my mum and dad. I would not hesitate to recommend Elm View to anyone looking for a wonderful and caring environment where nothing is too much for the amazing staff.
27 May 2026
My husband is very cared for. Everywhere is very clean. Food excellent, nothing is too much trouble when speaking to staff, all are very helpful. He is very happy here and enjoys all the activities.
27 May 2026
Mum has been at Elm View since July 2025. We were all worried as mum had never been in a care home before, so we started with respite. She settled in so well that we made a joint decision for Mum to stay. The staff are so good, the food is amazing, and the home is always spotless.
The care she has
received is more than we could do at home. We are now back to being her children, and here mum classes Elm View as her home and family.
22 May 2026
The whole experience of the care home is that they take all matters in their hands to enable the family to concentrate on their priority and in this case, my dad.
They have been a wonderful organisation full of love, support and empathy whilst they remain totally professional.
This standard is
from the housekeeping staff, carers and management. The only question not answered is VFM and that is not the care home but our govt (any of them) not giving right level of support for our care services. The care home is exceptional. Thank you.
30 April 2026
We are very happy with all the staff and facilities.
06 March 2026
We can't thank you enough for everything you did for Mum during her time with you.
You treated her and us with respect, kindness, compassion and love.
The staff are wonderful people!
02 March 2026
Mum was at Elm View for two years. From the moment she came through the door, she was given the greatest of care, love and dignity by all of the wonderful staff. Her clothes and room were always spotless, and she was extremely well fed with a lovely and varied menu. When mum's end came, the staff
were wonderful, giving mum all of the care, love and dignity she or her family could have wished for. As a family, we were also supported with a great deal of love. We can't thank you enough.
30 January 2026
Warm, friendly, family orientated team. Care was brilliant.
30 January 2026
Mum arrived in Elm View for respite, and settled in very quickly, much to our surprise. We soon realised that our mum needed permanent care, so it was a no brainer to stay in Elm View. The staff are so kind and caring. Every member of staff I've met greets me with a smile.
03 September 2025
Having visited several homes, we were tentatively very impressed with Elm View. And we have not been disappointed. Mum, having just lost her husband, was unsure of moving to a home. However, she has quickly settled loves her surroundings, has made several good friends and is really fond of the
staff. A specific member of staff always gets mentioned when we visit as mum says she is so very kind. We feel very fortunate to have found this place.
19 August 2025
My father became a resident at Elm View in February following the death of my mother. He loves the home and the staff & residents. He calls it home now and says he will never move, which is brilliant. We are more than happy with the level of care from all staff. The food could do with some attention
to make it more attractive to elderly residents whos home it is. Also I feel that some variation in tea time menu would be nice.
16 July 2025
Elm View is a lovely home. My mum has settled well. The team are very helpful and caring. Can't thank them enough.
21 March 2025
The kindness and caring attitude of the staff was excellent. They were unfailingly calm and respectful and inspired trust. My husband ended his life here and his last days were so peaceful. We were cared for as well as he was. Thank you so much.
20 March 2025
The staff at Elm View looked after my father so well.They treated him with dignity, humour and compassion. Thank you.
13 February 2024
We have been really pleased with the level of care we have received for our loved one. I feel they are much happier since staying at Elm View. All the staff are lovely and there are plenty of activities to keep everybody busy. It has a lovely vibe when you go to visit. I am kept up to date with
regular photos etc . Very nice place to live.
29 January 2024
We had to find respite care for Mum at short notice before Christmas and dropped on our feet with Elm View, which is on our doorstep. The manager was so helpful by admitting Mum very quickly, seeing how stressful her plight had become for the family. In our opinion, the lovely culture of the place
flows from her leadership style. The home is brand new and has every possible amenity, including a nice garden and patios around the building. There is a good range of activities on offer too. Although Mum found it hard to settle in the first few weeks, she has warmed to the place, including the excellent food and she now has an appetite she last had thirty years ago! The best and most important thing is the quality of the staff, who are very friendly, genuinely caring and efficient in going about their work and many have made firm friends with Mum.
Based on experience so far we would not hesitate to recommend families to consider Elm View.