Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


All reviews must comply with our Review Policy Content Standards.       Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Fernwood

stars
stars 25 November 2025
My dad moved into Fernwood care home in December 2024. The day my dad moved into Fernwood I knew he was going to ok and well looked after. The home is a beautiful place, so comfortable, so relaxed and spotless. My dad is well looked after, the staff at Fernwood go above and beyond. When we visited dad we feel like we are visiting him at home. We as a family are totally reassured that dad is fine and he is totally relaxed in himself. All the staff at Fernwood are angels and we can't thank them enough for all the do for dad.
Review from Michelle S (Daughter of Resident/Service User)
stars
stars 22 April 2024
My husband was in Fernwood for respite last two weeks in March. He has a severe brain injury and mobility problems. He was treated with exceptional care. I cannot praise the staff so much. From the cleaners, physio, nurses. All so lovely he was given the absolute best of care. Will definitely use Fernwood again I highly recommend this care home.
Review from L B (Wife of Resident/Service User)