Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Hillside Court

stars
stars 23 February 2026
My sister is well taken care of in here by the staff they do a brilliant job. They look after my sister and involve her in activities and outings. They keep me updated every couple of months on her condition. They also let me know her mood pre-visit.
Review from T J (Sister of Resident/Service User)
stars
stars 19 February 2026
Visiting my friend who suffers with dementia on a monthly basis it is a great comfort to see how happy he is and more importantly safe at Hillside. The staff on his unit simply are amazing people, whilst he no longer recognises who people are there is still a spark in his eye and his smile lights
up a room when staff attend to him, the love, care and compassion shown really is commendable. Thank you, you really are special people doing what you do.
Review from Ben T (Power of Attorney of Resident/Service User)
stars
stars 19 February 2026
Visited mum on Xmas Eve and to our surprise they were just starting a Xmas party featuring a live lady singer, who sang all the old fav ourites and popular Xmas songs resulting in all service users/staff/visitors, up on their feet having a wonderful time. It is the first time in a long time I have
seen Mum so animated and happy. It truly made her Xmas. Thank you to everyone involved x
Review from Wendy F (Daughter of Resident/Service User)