Submit a Review for Hilton Lodge
7 Gateside Road, Haddington, Edinburgh, EH41 3SZ
View full details of Hilton LodgeLatest Reviews for Hilton Lodge
01 May 2026
My sister in law was in Hilton Lodge only for the last two months of her life. Her accommodation and care were excellent - the staff did everything possible to look after her. The local management were also excellent.
My low rating for 'management' relates to Mansfield Care Ltd, which issued an
incorrect contract and failed to correct it without being reminded.
23 April 2026
You have a beautiful building and a very friendly, welcoming staff. The pip in the cafe is a great idea and was much appreciated by my visitors. You also have an interesting programme of activities suitable for people with many disabilities.
Although I did enjoy my stay, your catering staff
struggled to understand that I eat a hay diet (which separates protein and carbs).
16 April 2026
An organised, clean, tidy, well appointed and beautifully decorated care home. Residents are well cared for, treated with respect, empathy and dignity. Activities and entertainment are many and varied. The staff are caring, patient, friendly and calm, and appear to work well together as a team with
no signs of discord. Visitors are welcome. Residents' families are well informed.
16 April 2026
On visiting Hilton Lodge Care Home in Haddington for the first time, I was indeed impressed. The home is clean, and staff are pleasant. They always make you feel welcome, and nothing is too much trouble. My friend appears to be very well taken care of, as are all the other residents. Also, I am
impressed with the entertainment on offer and enjoy seeing my friend participate when she can.
Keep up the good work, everyone.
06 April 2026
8 months since my dad had a severe stroke, upon reviewing care homes we were blown away by the Hilton Lodge in Haddington. Since dad arriving who is in a wheelchair bound and non verbal. He was welcomed into the care home like a family member. As he is non verbal he is very well cared for with all
the team able to communicate with him and include him in activities. From the staff, cleanliness + food everything is excellent. We would highly recommend to all our family + friends.
31 March 2026
My visit was very good indeed.
All the staff were very friendly.
The room was good, I loved the bath especially.
I will certainly come back.
Not many activities at the weekend, so will come back for some weekdays.
26 February 2026
I would not recommend this Care Home, as a family we had multiple issues with their care of my late father.
Their inadequate care and observations of my Dad condition after his return from hospital resulted in him suffering before taken to hospital where he subsequently died.
A complaint with the
Care Inspectorate was upheld, the details of which are on their website.
24 December 2025
My cousin recently spent a week's respite while her husband was in hospital.
Hilton Lodge made her feel extremely welcome. The home was beautiful and the atmosphere was more like a hotel with various lounges to relax in. The staff were warm, caring and professional and made her stay a lovely
experience. An excellent place to live or visit. Thank you all.
16 December 2025
Hilton Lodge provided a clean, secure, safe and welcoming space for care. In my experience, as a close friend of a resident, people are treated with kindness and respect. The facilities are excellent and provide both private and shared spaces. This allows for quiet bedrooms and also communal areas
with a wide range of engaging activities for residents during the week. The management is excellent, and the staff are friendly, professional and engaging. The residents are at the centre of how Hilton Lodge is run. In summary, Hilton Lodge has provided an outstanding care experience for the resident I know there.
10 November 2025
Care was provided for my husband over a two month period. We were happy with the care he received and could not wish him to be in a better place for the end of his life. We would like to express our heartfelt appreciation of all that was done to make him comfortable and ease his passing. It is a
pity he was not there for longer and unable to enjoy all the facilities on offer.
14 October 2025
Staff were thoughtful and cheerful.
The food was excellent and well presented.
A very comfortable room and pleasant surroundings. External emenity well thought out and particularly appreciated.
22 September 2025
My mother enjoyed her respite stay. The staff ensured she was involved in all activities and that she ate and drank well. There was an incident when a gentleman was going into her room day and night. This frightened her. The staff and I came up with a solution to ensure mum was and felt safe.
15 August 2025
The building is well designed and very impressive. All the staff are helpful and all go the extra mile. My friend is very happy, and has settled well.
01 May 2025
I have never been so impressed with a care home, it's more like a hotel the facilities are fantastic. The difference in my granny from having the constant interaction and different faces has been amazing today she had a hand massage done and actually engaged in a conversation which is massive from
last week. Today I felt she needed her hair washed and lo and behold all the staff went to lengths to ensure she had a wee spot with their hairdressers to have a wee pamper done. Cannot recommend this place enough we were all extremely anxious about her going in for a wee holiday but we had nothing to be anxious over. Friendly staff and again amazing at what they are doing thank you so so much
21 April 2025
Mum was very settled in Hilton Lodge and appeared to have enjoyed her stay (Mum has Dementia so is not able to fully express her own opinion!). This was a first respite stay and we were anxious about how Mum would be but all seemed to go very well. We had no problem establishing old routines on
her return home and all in all the experience was positive.
Latest Reviews for Hilton Lodge
01 May 2026
My sister in law was in Hilton Lodge only for the last two months of her life. Her accommodation and care were excellent - the staff did everything possible to look after her. The local management were also excellent.
My low rating for 'management' relates to Mansfield Care Ltd, which issued an
incorrect contract and failed to correct it without being reminded.
23 April 2026
You have a beautiful building and a very friendly, welcoming staff. The pip in the cafe is a great idea and was much appreciated by my visitors. You also have an interesting programme of activities suitable for people with many disabilities.
Although I did enjoy my stay, your catering staff
struggled to understand that I eat a hay diet (which separates protein and carbs).
16 April 2026
An organised, clean, tidy, well appointed and beautifully decorated care home. Residents are well cared for, treated with respect, empathy and dignity. Activities and entertainment are many and varied. The staff are caring, patient, friendly and calm, and appear to work well together as a team with
no signs of discord. Visitors are welcome. Residents' families are well informed.
16 April 2026
On visiting Hilton Lodge Care Home in Haddington for the first time, I was indeed impressed. The home is clean, and staff are pleasant. They always make you feel welcome, and nothing is too much trouble. My friend appears to be very well taken care of, as are all the other residents. Also, I am
impressed with the entertainment on offer and enjoy seeing my friend participate when she can.
Keep up the good work, everyone.
06 April 2026
8 months since my dad had a severe stroke, upon reviewing care homes we were blown away by the Hilton Lodge in Haddington. Since dad arriving who is in a wheelchair bound and non verbal. He was welcomed into the care home like a family member. As he is non verbal he is very well cared for with all
the team able to communicate with him and include him in activities. From the staff, cleanliness + food everything is excellent. We would highly recommend to all our family + friends.
31 March 2026
My visit was very good indeed.
All the staff were very friendly.
The room was good, I loved the bath especially.
I will certainly come back.
Not many activities at the weekend, so will come back for some weekdays.
26 February 2026
I would not recommend this Care Home, as a family we had multiple issues with their care of my late father.
Their inadequate care and observations of my Dad condition after his return from hospital resulted in him suffering before taken to hospital where he subsequently died.
A complaint with the
Care Inspectorate was upheld, the details of which are on their website.
24 December 2025
My cousin recently spent a week's respite while her husband was in hospital.
Hilton Lodge made her feel extremely welcome. The home was beautiful and the atmosphere was more like a hotel with various lounges to relax in. The staff were warm, caring and professional and made her stay a lovely
experience. An excellent place to live or visit. Thank you all.
16 December 2025
Hilton Lodge provided a clean, secure, safe and welcoming space for care. In my experience, as a close friend of a resident, people are treated with kindness and respect. The facilities are excellent and provide both private and shared spaces. This allows for quiet bedrooms and also communal areas
with a wide range of engaging activities for residents during the week. The management is excellent, and the staff are friendly, professional and engaging. The residents are at the centre of how Hilton Lodge is run. In summary, Hilton Lodge has provided an outstanding care experience for the resident I know there.
10 November 2025
Care was provided for my husband over a two month period. We were happy with the care he received and could not wish him to be in a better place for the end of his life. We would like to express our heartfelt appreciation of all that was done to make him comfortable and ease his passing. It is a
pity he was not there for longer and unable to enjoy all the facilities on offer.
14 October 2025
Staff were thoughtful and cheerful.
The food was excellent and well presented.
A very comfortable room and pleasant surroundings. External emenity well thought out and particularly appreciated.
22 September 2025
My mother enjoyed her respite stay. The staff ensured she was involved in all activities and that she ate and drank well. There was an incident when a gentleman was going into her room day and night. This frightened her. The staff and I came up with a solution to ensure mum was and felt safe.
15 August 2025
The building is well designed and very impressive. All the staff are helpful and all go the extra mile. My friend is very happy, and has settled well.
01 May 2025
I have never been so impressed with a care home, it's more like a hotel the facilities are fantastic. The difference in my granny from having the constant interaction and different faces has been amazing today she had a hand massage done and actually engaged in a conversation which is massive from
last week. Today I felt she needed her hair washed and lo and behold all the staff went to lengths to ensure she had a wee spot with their hairdressers to have a wee pamper done. Cannot recommend this place enough we were all extremely anxious about her going in for a wee holiday but we had nothing to be anxious over. Friendly staff and again amazing at what they are doing thank you so so much
21 April 2025
Mum was very settled in Hilton Lodge and appeared to have enjoyed her stay (Mum has Dementia so is not able to fully express her own opinion!). This was a first respite stay and we were anxious about how Mum would be but all seemed to go very well. We had no problem establishing old routines on
her return home and all in all the experience was positive.