As a frequent visitor to the care home the staff are welcoming and friendly. The home is very clean the residents are always supported by the staff. The room where my friend is a resident its very clean and decorated in a calm and pleasant to the eyes. Interacting with the residents during their
chair exercises some will talk to me while often just sit.
I also stay during the lunch period the resident enjoy their meal and was served in caring and pleasant way.
The care for dementia residents and support they received from staff are caring and very understanding to their needs.
12 January 2026
You advertise for Dementia care but when my dad was ill I asked the nurses what to do with a Dementia patient and they said we dont, we have a dr that comes in on a Wednesday, my dad's clothes were missing someone else's there, when we left his jacket was missing, he cut his finger one day and
there was blood on the curtains and carpet, it took 3 times repeatedly for the blood stains to be removed, when they put the curtains back they were not put back properly, the staff said it wasn't their job to do it, £1, 450 per week, what was it spent on , I could go o but won't, what care home has a manager that whe their off comes to a standstill as there is no Deputy manager to cover ...
14 October 2025
My sister has been at Dalton Lodge since December 24, and I cannot rate it highly enough. She is very vulnerable and relatively young to have quite complex care needs and moderate dementia. She is independent spirited and being in care is hard for her. She is very well cared for and loves it at
Dalton Lodge, having had some very difficult experiences in previous homes.
01 October 2025
Brilliant bbq event. The staff were lovely and the food and drink was great. Good vibes and enjoyed the event. Constructive feedback: have some more plates and cutlery available. Thanks for a good afternoon!
14 August 2025
Dalton Lodge is like a five-star hotel for vulnerable guests, by a surprisingly lovely patch of Epping Forest - search "Rising Sun Woods".
No connection! I'm "principal supporter" of a vulnerable resident, who said "I think I've fallen on my feet here!"
It feels like home, she says. The rooms
are spotless and surprisingly spacious, with en-suite shower & toilet. Resident lounges give views of the lovely gardens. One room is set up as pub ("Green Man") with bar, dartboard, & comfy chairs - next to the Cinema room(!) Small displays are carefully chosen to be stimulating to older people, and I noticed music playing from the era when many there would have been young. The care is palpable.
Staff are flexible, caring, helpful, patient & good-natured, and took time to talk about the resident's needs and wishes. I've found management refreshingly flexible & helpful, with a readiness to make adjustments to make an old lady happy.
The resident is safe, comfortable and happy. And so am I
29 May 2025
My parents were amongst the first residents at Dalton Lodge, in December 2024, and I will admit it was a bit stressful all round, but as time has moved on we as a family are coming to terms with the change, and clearly arriving in December when it's cold is not ideal, as they had left their family
home of 70 years. I'm not local to Dalton Lodge so therefore not a very frequent visitor but from what I have seen the staff work very hard and keep cheery.
They have found it quite noisy, having been used to the peace and quiet of their own home.
They have got used to the food, although I do believe my mother doesn't hold back if she thinks something can be done better, she was a very good cook and likes her food to be served hot on hot plates, something she made clear from the start, and I think improvements have been made in this regard.
The staff are very understanding and work hard.
27 May 2025
Both my parents came to Dalton Lodge in December 2024. Still together after 73 years of marriage! They are gradually adapting to their new home, which is beautiful in every respect. Mum and Dad particularly like the bright, airy "Green Man Pub". They often sit there to have a snack, and have the odd
non-alcoholic beverage! They have well-furnished, nicely decorated private rooms with en-suite facilities. There is an internet connection (another first for Mum and Dad). Their smart speaker has proved a great hit! The forest lined gardens are beautiful. Access to the gardens is a little limited from upstairs. There is a balcony, but it requires keycode access (totally understandable). Not great television watchers, the noise in one of the lounges is a little overbearing, and they seek more peace in another smaller lounge. Appreciating more peace and quiet, they both do find the air circulation sound intrusive. The catering has improved. Mum will let the cooks know her tastes (she was a very good cook!). Dalton Lodge has responded positively to this. The incredible staff are patient, kind, well trained and have got to know the idiosyncrasies of my parents. Dalton Lodge have excelled in this respect.
15 April 2025
My mother is receiving a consistently high level of care. The staff are friendly, competent and reliable. The home is clean, warm and comfortable. I am happy my mum is in there.
Latest Reviews for Dalton Lodge
29 January 2026
As a frequent visitor to the care home the staff are welcoming and friendly. The home is very clean the residents are always supported by the staff. The room where my friend is a resident its very clean and decorated in a calm and pleasant to the eyes. Interacting with the residents during their
chair exercises some will talk to me while often just sit.
I also stay during the lunch period the resident enjoy their meal and was served in caring and pleasant way.
The care for dementia residents and support they received from staff are caring and very understanding to their needs.
12 January 2026
You advertise for Dementia care but when my dad was ill I asked the nurses what to do with a Dementia patient and they said we dont, we have a dr that comes in on a Wednesday, my dad's clothes were missing someone else's there, when we left his jacket was missing, he cut his finger one day and
there was blood on the curtains and carpet, it took 3 times repeatedly for the blood stains to be removed, when they put the curtains back they were not put back properly, the staff said it wasn't their job to do it, £1, 450 per week, what was it spent on , I could go o but won't, what care home has a manager that whe their off comes to a standstill as there is no Deputy manager to cover ...
14 October 2025
My sister has been at Dalton Lodge since December 24, and I cannot rate it highly enough. She is very vulnerable and relatively young to have quite complex care needs and moderate dementia. She is independent spirited and being in care is hard for her. She is very well cared for and loves it at
Dalton Lodge, having had some very difficult experiences in previous homes.
01 October 2025
Brilliant bbq event. The staff were lovely and the food and drink was great. Good vibes and enjoyed the event. Constructive feedback: have some more plates and cutlery available. Thanks for a good afternoon!
14 August 2025
Dalton Lodge is like a five-star hotel for vulnerable guests, by a surprisingly lovely patch of Epping Forest - search "Rising Sun Woods".
No connection! I'm "principal supporter" of a vulnerable resident, who said "I think I've fallen on my feet here!"
It feels like home, she says. The rooms
are spotless and surprisingly spacious, with en-suite shower & toilet. Resident lounges give views of the lovely gardens. One room is set up as pub ("Green Man") with bar, dartboard, & comfy chairs - next to the Cinema room(!) Small displays are carefully chosen to be stimulating to older people, and I noticed music playing from the era when many there would have been young. The care is palpable.
Staff are flexible, caring, helpful, patient & good-natured, and took time to talk about the resident's needs and wishes. I've found management refreshingly flexible & helpful, with a readiness to make adjustments to make an old lady happy.
The resident is safe, comfortable and happy. And so am I
29 May 2025
My parents were amongst the first residents at Dalton Lodge, in December 2024, and I will admit it was a bit stressful all round, but as time has moved on we as a family are coming to terms with the change, and clearly arriving in December when it's cold is not ideal, as they had left their family
home of 70 years. I'm not local to Dalton Lodge so therefore not a very frequent visitor but from what I have seen the staff work very hard and keep cheery.
They have found it quite noisy, having been used to the peace and quiet of their own home.
They have got used to the food, although I do believe my mother doesn't hold back if she thinks something can be done better, she was a very good cook and likes her food to be served hot on hot plates, something she made clear from the start, and I think improvements have been made in this regard.
The staff are very understanding and work hard.
27 May 2025
Both my parents came to Dalton Lodge in December 2024. Still together after 73 years of marriage! They are gradually adapting to their new home, which is beautiful in every respect. Mum and Dad particularly like the bright, airy "Green Man Pub". They often sit there to have a snack, and have the odd
non-alcoholic beverage! They have well-furnished, nicely decorated private rooms with en-suite facilities. There is an internet connection (another first for Mum and Dad). Their smart speaker has proved a great hit! The forest lined gardens are beautiful. Access to the gardens is a little limited from upstairs. There is a balcony, but it requires keycode access (totally understandable). Not great television watchers, the noise in one of the lounges is a little overbearing, and they seek more peace in another smaller lounge. Appreciating more peace and quiet, they both do find the air circulation sound intrusive. The catering has improved. Mum will let the cooks know her tastes (she was a very good cook!). Dalton Lodge has responded positively to this. The incredible staff are patient, kind, well trained and have got to know the idiosyncrasies of my parents. Dalton Lodge have excelled in this respect.
15 April 2025
My mother is receiving a consistently high level of care. The staff are friendly, competent and reliable. The home is clean, warm and comfortable. I am happy my mum is in there.