Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Barchester Lotus Manor Care Home

stars
stars 12 November 2025
Very good in all respects, esp food
Review from E L (Resident / Service User)
stars
stars 12 November 2025
Moved to Barchester Lotus Manor Care Home on 13th September since when I have found the staff very helpful and friendly. I am really enjoying the food served in the restaurant especially the variety of fresh vegetables. I have enjoyed many activities including film shows, games, puzzles, exercises. Outings including one to Virginia Water.
Review from A L (Resident / Service User)
stars
stars 05 November 2025
My Grandy (grandmother) is a resident, I really enjoy visiting! It feels like home. The staff are lovely and well accommodating, coffee and tea is always offered which is fantastic. My Grandy has such a healthy glow after becoming a resident and has starting to show more enthusiasm. My Grandy believes her new home is excellent and 10 out of 10, she couldn't be happier a far!
Review from Amelia E (Granddaughter of Resident/Service User)