Barchester Lotus Manor Care Home in Woking supports people needing care in an inviting home.
A Memory Lane are offers care for people with dementia and activities to help preserve life skills, promote social interactions and retain a sense of purpose.
Trained staff give care home residents care focused on independence, dignity and choice.
Meals are freshly prepared by trained chefs, who offer nutritious and tasty food and cater for special dietary requirements.
Care Provided by Barchester Lotus Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,745
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Contact Barchester Lotus Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
-
Local Authority with Top-up -
Local Authority -
NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Candy Guo (Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2025
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (61)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (61)
- Couples/Companion Rooms with ensuite Wet Room (1)
Barchester Lotus Manor Care Home Reviews (14)
Barchester Lotus Manor Care Home has a Review Score of 9.8 (9.772) out of 10, based on 14 reviews in the last 2 years.
Over all time Barchester Lotus Manor Care Home has 14 reviews.
Everyone who has cared for me has been kind, considerate & treated me with dignity. I have felt safe & secure, thank you all very much.
Thank you so much for your review. We are all delighted to hear how settled and happy you are at Lotus Manor. It means so much to us that you have taken the time to write your kind review, and we'll be sure to pass your thoughts on to the team.
The care home is caring with excellent facilities
Thank you for taking the time to review our home. It is wonderful feedback to receive, and we will, of course, share this with the team.
I am quite content here. The staff are kind and I am well cared for. The treatments at the salon are wonderful
Your review is greatly appreciated and to hear that your are happy and content means the world to us. Thank you for your wonderful comments which we are delighted to be able to share with the team.
The staff continue to show dedication to making Lotus Manor a real home from home for the residents. I have spoken to many residents and they beat the say it's the happiest they have been, there are interesting activities, not just sitting doing a jigsaw,. They can have their own time if they want it. I am booking it for respite after surgery.
Thank you so much for your review; we are very proud of our team and the service they provide to all of our residents; your kind words will be shared and will mean so much to them. We look forward to having you join us for a stay.
Have been here for a week now and have been very well looked after and made to feel at home. I am enjoying being cared for, and nothing is too much trouble. I am enjoying the varied menus and the food is good. No complaints.
Thank you for your kind review of our home and our team. We are so pleased to hear how happy you are and will be sure to share your comments with all the team. Thank you.
After fracturing her hip my sis-in-law required respite care and I am so pleased I chose Lotus Manor. I cannot fault the care and support we have received. In fact they have gone way above the care she needed at the time and has greatly improved and is very happy there.
Thank you for taking the time to share your experiences of our Home. It is wonderful to read how your loved one is settled and enjoying her new life with us. We are so proud of our team and will be sure to share your comments with everyone. Thank you once again.
I would recommend Lotus Care Home 100%. The rooms are light and airy.
We are so glad to hear about your aunt's positive experience of Lotus Manor; your feedback is important to us because we strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, so we are glad to have made a difference. Thankful for your kind comments.
Mum has Dementia, so poor memory and cognitive function, but retains a lively sense of humour and fun.
The staff have done a fantastic job of helping her to settle in and I am amazed at the number of activities and outings that she participates in. She always seems to be content, and comfortable in her interactions with staff members. This is a huge relief to me.
The social media page is great for relatives who live further away to see how their loved ones are getting on.
Thank you so much for sharing your thoughts and experience of our Home. It is our absolute pleasure to care and support your mother to live well with us. We will share your review with the whole team, they'll really appreciate your kind words and recognition of their commitment and hard work. Thank you once again, it is a joy having your mother at Lotus Manor.
My mum is the happiest she has been for a long time. She has had a new lease of life and its so much better for all of the family. I recommend Lotus Manor to anyone looking for a lovely place for their mum/dad to live their final years.
Thank you for your time to share your experiences about your mother's move into Lotus Manor. She really has settled in so well and it is wonderful to see her enjoying her new life with us. Thank you for review and as always, we'll share your kind words with the whole team.
The staff have all been amazing and very accomodating to all of our needs and my mothers.
The facilities are lovely and many extras have been thought of, for the residents, it really is a home from home!
Many thanks for reviewing our home, we are so delighted to read how the team have been there to support and reassure your mother from the very beginning. Offering a welcoming and friendly environment is so important to us and we are so pleased you feel this too. Thank you once again for your kind review, as always, we'll share this with our tremendous team.
We couldn't have found a more perfect place for mum, the staff go above and beyond to make sure mum is well cared for, she is so happy and content every time we visit, thank you. It's an absolutely beautiful home
Thank you so much for your kind words. We're delighted to hear that your mother has settled in well and that you've felt supported throughout the process. It's our pleasure to care for her, and we're always here to help you navigate this journey.
I have enjoyed many activities including film shows, games, puzzles, exercises. Outings including one to Virginia Water.
Thank you for taking the time to review your experience of our Home. Offering a welcoming and friendly environment is so important to us and we are so pleased you feel this too. Thank you once again for your kind review, as always we'll share this with our tremendous team.
Very good in all respects, esp food
Thank you so much for your lovely feedback. We're so pleased to hear that you are happy with our service. We'll be sure to share your kind words with the whole team - it truly makes a difference.
My Grandy (grandmother) is a resident, I really enjoy visiting! It feels like home. The staff are lovely and well accommodating, coffee and tea is always offered which is fantastic. My Grandy has such a healthy glow after becoming a resident and has starting to show more enthusiasm. My Grandy believes her new home is excellent and 10 out of 10, she couldn't be happier a far!
Thank you for taking the time to share your experiences of our Home. It is wonderful to read how your grandmother is settled and enjoying her new life with us. Enabling residents to live their life, as they desire, is so important and one Lotus Manor are passionate to support. We are so proud of our team and will be sure to share your comments with everyone. Thank you once again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportBed Vacancies
Please contact us for latest vacancies.
News (40) & Events (6)
- Posted: Thursday 16 Jul 2026Residents recently enjoyed a wonderful morning out with a scenic bus trip to Surrey Hills Beauty Spot- Newlands Corner. The group spent the morning taking in the stunning countryside views,...
- Posted: Monday 13 Jul 2026Residents Celebrate Summer at Lotus Manor with BBQ and Garden Games Residents at Lotus Manor, together with their families and friends, recently enjoyed a fantastic afternoon of sunshine, delicious food...
- Posted: Thursday 09 Jul 2026As part of our Get Barchester Moving week, residents at Lotus Manor have been putting on their dancing shoes and showing off their best moves! The home was filled with...
- Organiser: Barchester Lotus Manor Care HomeDate: 08 July 2026
- Organiser: Barchester Lotus Manor Care HomeDate: 10 July 2026
- Organiser: Barchester Lotus Manor Care HomeDate: 16 July 2026
Awards / Recognitions (27)
- Recipient: Barchester Lotus Manor Care HomeDate: Wednesday 01 Jul 2026
- Recipient: Barchester Healthcare LtdDate: Tuesday 09 Jun 2026
- Recipient: Barchester Healthcare LtdDate: Tuesday 09 Jun 2026
Meet the Team (13)
My name is Candy and I’m the General Manager here at Lotus Manor Care Home.
I have been working in the care sector for over 18 years. I trained as a nurse in China and started my journey in the U.K. as a care assistant in 2007. I aspire to understand the needs of people, so as to deliver high-quality care services in a truly person-centred way.
I am incredibly proud to lead the team at Lotus Manor Care Home. It’s a home filled with love, a genuine passion for care, where our residents’ needs always come first.
My team and I look forward to welcoming you into our community.
My name is Veronica, and I am the Deputy Manager at Lotus Manor Care Home, with over 12 years of experience in the care sector. I have worked my way up through various roles while completing my NVQs and recently achieved a BA (Hons) in Health and Social Care. I am passionate about providing high-quality, person-centred care, and I take pride in supporting older adults to live with dignity, respect and joy. I enjoy building strong relationships with residents, families and staff, and I am proud to work closely with the General Manager to help create a warm and welcoming environment for everyone who lives and works here.
My name is Charlotte and I am the Home Services Advisor at Lotus Manor.
With a background in nursing and home care, I’ve dedicated my career to supporting individuals and families as they begin their journey into care. I specialise in providing thoughtful, compassionate consultations for those at the very start of exploring care options, and I’m here to guide you from your first enquiry through to your first few weeks with us.
My role is all about making the transition into care as smooth and reassuring as possible. I’m passionate about helping people feel informed, supported, and confident every step of the way.
Outside of work, I enjoy playing netball, walking my dog Blue, and spending time outdoors camping.
It’s a privilege to be part of such a warm and dedicated team, where we place people at the heart of everything we do.
I look forward to welcoming you and supporting you on your journey.
I joined Barchester in 2024 and have enjoyed being part of a dedicated team passionate about providing high-quality care. With a background as an IT professional and a Master’s in Business Administration, I bring strong organizational and problem-solving skills to my role as an Administrator at Lotus Manor.
I have always been a people person, and working in the care sector has been incredibly rewarding. I find great fulfilment in getting to know our residents and their families, ensuring they feel supported and valued. It’s a privilege to be part of a team that makes a real difference in people’s lives every day
Hi, I’m Bryony. I have over 7 years of specialist experience in dementia care. During this time, I’ve worked in a variety of roles, from housekeeping to senior carer, which has given me a well-rounded understanding of how to provide the best support. In my spare time, I enjoy watching documentaries and going out for walks. I’m also a keen pool player and always look forward to enjoying a game with the residents.
Hi I’m Richard, Head of maintenance at Lotus Manor, With many years’ experience in maintenance I look forward to bringing my knowledge to ensure a safe and comfortable Environment and meeting the high standards of Barchester for our residents, visitors and staff.
Hello! My name is Judit, and I am the Head of Housekeeping at Lotus Manor Care Home, I have over 12 years of experience in the profession and have worked in a variety of settings, including luxury hotels in London as well as NHS and GP surgeries. It is always important to me that our home is clean, comfortable, and welcoming for residents, families, and staff.
In my spare time, I enjoy travelling and reading, particularly historical stories. I also love playing football with my two grandchildren.
I joined Lotus Manor Care Home in 2025 and am proud to be part of a compassionate team dedicated to delivering high-quality care. With 14 years of experience in both the NHS and residential care settings, and an NVQ Level 3 in Health and Social Care, I bring a wealth of knowledge and hands-on expertise to my role.
Supporting others has always been close to my heart, and working in the care sector has given me the opportunity to make a meaningful difference in people’s lives. I find great joy in building relationships with our residents and helping them feel safe, valued, and cared for every day.
In my spare time, I love cooking and singing!
Hello! My name is Tawanda, and I am a Health Care Assistant at Lotus Manor Care Home. I have over 10 years of experience in the care sector and have worked in a variety of settings, including care homes and hospitals. I am passionate about delivering high-quality, person-centred care and have supported individuals with complex needs, including those with tracheostomies, dementia, and medication management. Helping people live life to their fullest potential is at the heart of everything I do.
In my spare time, I enjoy listening to music and watching documentaries—especially those from National Geographic. I also love to travel and explore new places whenever I get the chance.
Hello, my name is Maryam and I am proud to be part of the team here at Lotus Manor.
I began working in care during the Covid pandemic and have continued in the sector while completing my education in clinical sciences. Being able to support our residents each day is incredibly meaningful to me. What I love most about my role is spending time talking with our residents and learning from the wisdom and life experiences they so generously share. It is truly the most rewarding job I could ask for, and it means so much to see the difference I can make in their lives.
In my spare time, I enjoy anything to do with cars, especially my Mini. I also love coaching cricket and play for my local cricket club.
Hello! My name is Simran, and I am a Senior Care Assistant at Lotus Manor Care Home!
After working as a dental assistant for 5 years, I began my career in care in 2023. I enjoy helping residents and making them feel happy, comfortable and cared for. I also enjoy building relationships with residents and the team alike.
In my spare time, I enjoy all things creative! Particularly drawing and painting. My family are very important to me, so I always like spending quality time with them too.
Hello! My name is Jessly, and I am one of the Care Assistants at Lotus Manor.
I started my care career with Barchester in 2023 because I have always loved working with people and being a part of their daily lives. Knowing that my care and presence make a difference to someone's day is what motivates me the most. I also enjoy being part of a team that works to create a warm and homely environment for everyone.
In my spare time, I love to cook and test out new recipes. I also enjoy staying active and going for walks with my family.
Hello! My name is Lisa, and I work with Judith in our Housekeeping department at Lotus Manor Care Home.
I joined Lotus Manor in 2026 as I love working in a caring environment. My favourite part of the role is chatting with the residents and talking to them about all their life experiences. I enjoy making sure all of our residents feel like they are at home and their environment is to their liking.
In my spare time, I enjoy cooking for my family and getting outdoors. I particularly enjoy swimming and walking in the Surrey Hills
Frequently Asked Questions about Barchester Lotus Manor Care Home
What types of Care is Barchester Lotus Manor Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Lotus Manor Care Home have?
There are 61 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Barchester Lotus Manor Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Lotus Manor Care Home to the centre of Woking?
2.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Lotus Manor Care Home to verify any information. View our terms and conditions. Barchester Lotus Manor Care Home has an Enhanced Service - more info.