Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Barchester Farley Gardens Care Home

stars
stars 05 September 2025
My father-in-law has been living at Farley Gardens since it opened, and honestly, they've been amazing. The staff are so friendly and welcoming-it's got a really lovely, family feel to it. Every time we visit, we're made to feel right at home. The grandkids love going to see Grandad (and the cake is always a bonus!). What I really appreciate is how personalised the care is. They've taken the time to get to know him properly, and he's not just being looked after-he actually feels useful and valued, which is so important. Huge thank you to everyone there for making it such a positive place. I recommend Farley Gardens to anyone looking for somewhere that truly cares.
Review from Sarah W (Daughter-in-law of Resident/Service User)
stars
stars 20 August 2025
I visited the home three times before deciding to move my mum in. Even on short notice, the manager and staff were ready to receive me. It's a beautiful home with very friendly and welcoming staff, and the manager is always there for us. The hospitality is excellent-nothing is ever too much for them. The food is fantastic, and I really enjoyed having lunch with my mum. I can see that my mum is very happy, and her mobility and mood have improved. I highly recommend this place to everyone.
Review from D W (Son of Resident/Service User)