Northwick Road, Canvey Island, SS8 0QD
View full details of Grace Court Care HomeBeautiful home, lovely staff. Friendly and welcoming.
Our Mum who suffers with dementia came here for respite and did not want to leave. She decided this herself after about 3 days. The staff and place are wonderful. The staff are kind and caring and go that extra mile to make Mum happy and cared for. Her demeanor has changed she is so much happier. She joins in the numerous activitives that take place everyday. She can also have a rest when she wants. The menu is amazing. The family and visitors are always greeted on entry and made to feel so welcome.
Grace Court is the most beautifully designed luxury care home yes - but that means nothing without quality care. Grace Court is most definitely NOT "fur coat & no knickers"! The care & consideration to residents & their families has been exemplary. Mum has had a really difficult time settling in since the home opened it's doors & she's still struggling now, but the amazing team of carers, the concierge team & even the hospitality/catering team & the laundry team, have gone above & beyond in an attempt to ease Mum's distress & sometimes anger at her new surroundings, which involves great patience & compassion. There's no "not my job attitude". The team work in partnership with the family to solve any problems. The luxurious bedrooms & lounges are kept spotless & every residents' needs/ demands are catered for. I've no doubt Grace Court was the right decision for Mum & thank goodness I found it.
Both Mum and Dad are now resident at Grace Court and we are so happy that the staff from cleaners to those in charge are wonderful and have made our parents feel right at home. The surroundings are impressive also. Thankyou
Absolutely fabulous! Couldn't fault staff presentation of the place or that our beloved family member is treated with dignity respect and like a family. Would 100% recommend this lovely place to call home.
First class architetural design - best on the island. Stunning attention to every little detail - from decoration right through to individual residents needs and care. Having worked in many care homes, I can positively say that none come close to this level of sophistication. It has set the bar for others to reach, and is the standard that we would wish for and expect, for our loved ones in their final years! Exceedingly well done!!
Very satisfied with the overall services. All staff from top to bottom superb. Nothing is too much trouble for them. They always gave the patients the time of day and made them feel special. Thank you. Keep up the good work. You are all treasures.
Really happy with the care my dad has recieved here at Grace Court. All the staff are super friendly and happy to answer and deal with any requests. My dad seems very content he's eating well and looking much better already and only been in here a week. Staff are great with my mum too, who visits every day. She has stayed for lunch with my dad all week and is even having her hair done with him next week including her which is fab.
My friend who has dementia was living on her own with care and doing ok although very lonely despite having carers come in three times a day. She was adamant that a care home was not for her. But I talked her into respite. Graces Court made her feel so welcome. From the moment she stepped through the door it felt like home. Everything about it was far more than she ever expected. The staff are fantastic everyone has time when she needs it. At Graces Court people are treated like equals with staff and they are a family who listen and encourage. I cannot recommend it highly enough. My friend is extremely happy and with the 24 hour care I know she is safe and well looked after. I must mention the food which is superb. To finalise I would say Graces Court is like a 5 star hotel with the added bonus of having a happy family around you that care for your every need with the addition of healthcare staff.
Beautiful home, lovely staff. Friendly and welcoming.
Our Mum who suffers with dementia came here for respite and did not want to leave. She decided this herself after about 3 days. The staff and place are wonderful. The staff are kind and caring and go that extra mile to make Mum happy and cared for. Her demeanor has changed she is so much happier. She joins in the numerous activitives that take place everyday. She can also have a rest when she wants. The menu is amazing. The family and visitors are always greeted on entry and made to feel so welcome.
Grace Court is the most beautifully designed luxury care home yes - but that means nothing without quality care. Grace Court is most definitely NOT "fur coat & no knickers"! The care & consideration to residents & their families has been exemplary. Mum has had a really difficult time settling in since the home opened it's doors & she's still struggling now, but the amazing team of carers, the concierge team & even the hospitality/catering team & the laundry team, have gone above & beyond in an attempt to ease Mum's distress & sometimes anger at her new surroundings, which involves great patience & compassion. There's no "not my job attitude". The team work in partnership with the family to solve any problems. The luxurious bedrooms & lounges are kept spotless & every residents' needs/ demands are catered for. I've no doubt Grace Court was the right decision for Mum & thank goodness I found it.
Both Mum and Dad are now resident at Grace Court and we are so happy that the staff from cleaners to those in charge are wonderful and have made our parents feel right at home. The surroundings are impressive also. Thankyou
Absolutely fabulous! Couldn't fault staff presentation of the place or that our beloved family member is treated with dignity respect and like a family. Would 100% recommend this lovely place to call home.
First class architetural design - best on the island. Stunning attention to every little detail - from decoration right through to individual residents needs and care. Having worked in many care homes, I can positively say that none come close to this level of sophistication. It has set the bar for others to reach, and is the standard that we would wish for and expect, for our loved ones in their final years! Exceedingly well done!!
Very satisfied with the overall services. All staff from top to bottom superb. Nothing is too much trouble for them. They always gave the patients the time of day and made them feel special. Thank you. Keep up the good work. You are all treasures.
Really happy with the care my dad has recieved here at Grace Court. All the staff are super friendly and happy to answer and deal with any requests. My dad seems very content he's eating well and looking much better already and only been in here a week. Staff are great with my mum too, who visits every day. She has stayed for lunch with my dad all week and is even having her hair done with him next week including her which is fab.
My friend who has dementia was living on her own with care and doing ok although very lonely despite having carers come in three times a day. She was adamant that a care home was not for her. But I talked her into respite. Graces Court made her feel so welcome. From the moment she stepped through the door it felt like home. Everything about it was far more than she ever expected. The staff are fantastic everyone has time when she needs it. At Graces Court people are treated like equals with staff and they are a family who listen and encourage. I cannot recommend it highly enough. My friend is extremely happy and with the 24 hour care I know she is safe and well looked after. I must mention the food which is superb. To finalise I would say Graces Court is like a 5 star hotel with the added bonus of having a happy family around you that care for your every need with the addition of healthcare staff.