Submit a Review for Hylands House Care Home
Warwick Road, Stratford-upon-Avon, CV37 6YW
View full details of Hylands House Care HomeLatest Reviews for Hylands House Care Home
02 April 2026
My mother has been at Hylands House for about 17 months. The staff are exemplary and take care of the residents as if they were their own. The home works well for us all. She certainly feels as though her dignity is respected, which is a major contributor. Mum eats well and looks forward to
mealtimes. I find all of the staff lovely, always helpful, friendly and chatty. Its an enormous decision to make for your loved one to be looked after in a home, but this one works for us.
01 April 2026
Hyland house provided Mum with fantastic care and support. The staff were kind, professional, and really looked after her needs. We were kept informed and felt confident in the care she received. Thank you to all the team ."
01 April 2026
My mother moved into Hylands House about 6 months ago. Although it is not the most glamorous looking place she is always, clean, tidy, well fed and very cheerful. The staff are very good and I think it is well run. I would happily recommend it to my friends and neighbours.
01 April 2026
Mum came to Hylands House for some respite care in December She has settled in and is now a permanent resident. I cannot fault the care she is receiving. All the staff are wonderful, all so caring and kind and cheerful.
Life is now much easier, knowing Mum is well looked after and cared for.
Thank you so much to everyone.
19 March 2026
We are incredibly grateful for the care and compassion the team have shown to my mum. The staff clearly have a deep understanding of her needs and always treat her with patience, dignity and genuine kindness.
What has meant just as much to us as a family is the way my dad has been welcomed and
supported. The staff have always treated him with warmth and respect, taking the time to talk with him and make him feel included. They have gently nurtured him through what is an emotional time, and that kindness has meant a great deal.
The staff themselves are simply wonderful - kind, caring and consistently considerate. Every interaction we've had has been positive, and it's clear that they are not only highly professional but also genuinely lovely people. The atmosphere they create makes a huge difference, and we feel very fortunate that my mum is in such good hands.
25 November 2025
My mother was in care at Hylands for almost two years until she passed in October. The staff were fabulous throughout. Always caring, patient, kind and respectful. Nothing was too much trouble and I had a huge amount of admiration for how they treated the residents and how well they knew them. The
staff were the same throughout her stay so we got to know them well, and there was a real personal touch; it felt like a family. I had not appreciated the care and attention that is an attendant part of end-of-life care, but the staff then were incredible. We were very blessed that mum was in such good hands. Linda H
17 November 2025
Mum has been a resident @ Hylands House for about 10 weeks , the team work together to provide a good standard of care for mum , which at times must be challenging.
We are always met with kindness and consideration from the manager & her team.
It has been a relief to find a home that is close by
for dad to visit , a caring home that gives us a sense of relief, knowing mum is cared for . That we can visit easily.
The home has a good relationship with the GP practice , / District Nursing team and have been very efficient in managing any health issues. Which again provides us with confidence in the care mum receives.
18 July 2025
The staff are always welcoming and friendly. I feel Mum is well looked after. The only criticism I have is that I find visiting hours a little restrictive. I work full time and have a 45minute drive to get there so I can only visit at weekends and then I have to negotiate their meal times. Other
than that I am quite happy with everything else.
18 July 2025
The management and staff were very friendly and helpful.
My stepmother was always dressed nicely, with added jewellery and lipstick.
Food was always available and looked tasty.
Hylands House is not the smartest looking care home, no cinemas or bars, but the care is excellent.
17 July 2025
Staff are all very good and care about the residents. I have no concerns that my family member is being looked after and that all needs are met. I am kept well informed and advised early of any concerns.
17 July 2025
My mother has resided at Hylands for nearly a year now. She rates the food very highly, good traditional home cooked dishes and the staff are really friendly.
My mother is very happy at Hylands and treat her and her family with up most respect.
Thank you to all at Hylands.
27 January 2025
My mother was at Hylands House Care Home for about 8 months before she passed away in December.
I chose Hylands House as it had been personally recommended by friends who have had family as residents.
My mother was always very well taken care of and everyone was extremely kind.
One of the
great things about Hylands House is that its a very small intimate environment. The carers really got to know my Mother, and were very good at remembering personal details. This was especially important as she had dementia and the familiarity of the same carers each day was so important for her. My father visiting my mother nearly everyday, and the team were very kind and supportive to him too.
20 August 2024
My dad is a resident of the care of Hylands, he is always well looked after. The staff care about him and his welfare and nothing is too much trouble. I have no concerns that he is in the right place for him.
16 August 2024
The management team are super supportive not just to the residents but the associated families too. Following the amazing care for my grandfather who is no longer with us it is a great comfort having my grandmother in the same home.
07 August 2024
Very satisfied with all the support and staff are excellent. The care home is very well run and my wife has settled in very well. Food is excellent and general care is excellent. Facilities are very good and my wife has settled in a very short space of time. Our daughter is very satisfied with the
care provided.
05 April 2024
Since my mum has been in Hyland House, she has never looked so well, she recently got hearing aids which has really helped and now joins in conversations and her outlook is much brighter and eating well. Mum had a sore on her leg and this was looked at straight away and treated. Nothing is too much
for the carers, all the staff are so friendly and helpful, management included, best move for Mum.
29 March 2024
On both my recent visits I have found a warm, friendly atmosphere amongst the residents and the staff. The home is clean and comfortable as are the residents. The residents are treated with respect and warmth. l was particularly impressed that each resident's birthday is celebrated.
22 March 2024
My mum has been at Hylands House for 18 months now and she has been very well looked after. The staff are all very friendly and there is very good communication with me. The home is very clean and has been updated. I am very happy for my mum to be there.
15 March 2024
My mother is well looked after and cared for and treated kindly and with dignity.
She is happy at Hylands House and engages with the residents and staff so she is not lonely.
Health and wellbeing monitored and always able to speak to the staff regularly.
Highly recommended.
12 March 2024
Hylands House continue to provide the very best I care for my mother, she is now bed-bound and has been for months yet she is always clean, cared for and only ever has the fragrance of freshly laundered linen. Her time with us is coming to a close, but Hylands have done everything to ensure we have
had extra time to be with her and for her to be treated with care and dignity. I think their care has been exceptional.
Latest Reviews for Hylands House Care Home
02 April 2026
My mother has been at Hylands House for about 17 months. The staff are exemplary and take care of the residents as if they were their own. The home works well for us all. She certainly feels as though her dignity is respected, which is a major contributor. Mum eats well and looks forward to
mealtimes. I find all of the staff lovely, always helpful, friendly and chatty. Its an enormous decision to make for your loved one to be looked after in a home, but this one works for us.
01 April 2026
Hyland house provided Mum with fantastic care and support. The staff were kind, professional, and really looked after her needs. We were kept informed and felt confident in the care she received. Thank you to all the team ."
01 April 2026
My mother moved into Hylands House about 6 months ago. Although it is not the most glamorous looking place she is always, clean, tidy, well fed and very cheerful. The staff are very good and I think it is well run. I would happily recommend it to my friends and neighbours.
01 April 2026
Mum came to Hylands House for some respite care in December She has settled in and is now a permanent resident. I cannot fault the care she is receiving. All the staff are wonderful, all so caring and kind and cheerful.
Life is now much easier, knowing Mum is well looked after and cared for.
Thank you so much to everyone.
19 March 2026
We are incredibly grateful for the care and compassion the team have shown to my mum. The staff clearly have a deep understanding of her needs and always treat her with patience, dignity and genuine kindness.
What has meant just as much to us as a family is the way my dad has been welcomed and
supported. The staff have always treated him with warmth and respect, taking the time to talk with him and make him feel included. They have gently nurtured him through what is an emotional time, and that kindness has meant a great deal.
The staff themselves are simply wonderful - kind, caring and consistently considerate. Every interaction we've had has been positive, and it's clear that they are not only highly professional but also genuinely lovely people. The atmosphere they create makes a huge difference, and we feel very fortunate that my mum is in such good hands.
25 November 2025
My mother was in care at Hylands for almost two years until she passed in October. The staff were fabulous throughout. Always caring, patient, kind and respectful. Nothing was too much trouble and I had a huge amount of admiration for how they treated the residents and how well they knew them. The
staff were the same throughout her stay so we got to know them well, and there was a real personal touch; it felt like a family. I had not appreciated the care and attention that is an attendant part of end-of-life care, but the staff then were incredible. We were very blessed that mum was in such good hands. Linda H
17 November 2025
Mum has been a resident @ Hylands House for about 10 weeks , the team work together to provide a good standard of care for mum , which at times must be challenging.
We are always met with kindness and consideration from the manager & her team.
It has been a relief to find a home that is close by
for dad to visit , a caring home that gives us a sense of relief, knowing mum is cared for . That we can visit easily.
The home has a good relationship with the GP practice , / District Nursing team and have been very efficient in managing any health issues. Which again provides us with confidence in the care mum receives.
18 July 2025
The staff are always welcoming and friendly. I feel Mum is well looked after. The only criticism I have is that I find visiting hours a little restrictive. I work full time and have a 45minute drive to get there so I can only visit at weekends and then I have to negotiate their meal times. Other
than that I am quite happy with everything else.
18 July 2025
The management and staff were very friendly and helpful.
My stepmother was always dressed nicely, with added jewellery and lipstick.
Food was always available and looked tasty.
Hylands House is not the smartest looking care home, no cinemas or bars, but the care is excellent.
17 July 2025
Staff are all very good and care about the residents. I have no concerns that my family member is being looked after and that all needs are met. I am kept well informed and advised early of any concerns.
17 July 2025
My mother has resided at Hylands for nearly a year now. She rates the food very highly, good traditional home cooked dishes and the staff are really friendly.
My mother is very happy at Hylands and treat her and her family with up most respect.
Thank you to all at Hylands.
27 January 2025
My mother was at Hylands House Care Home for about 8 months before she passed away in December.
I chose Hylands House as it had been personally recommended by friends who have had family as residents.
My mother was always very well taken care of and everyone was extremely kind.
One of the
great things about Hylands House is that its a very small intimate environment. The carers really got to know my Mother, and were very good at remembering personal details. This was especially important as she had dementia and the familiarity of the same carers each day was so important for her. My father visiting my mother nearly everyday, and the team were very kind and supportive to him too.
20 August 2024
My dad is a resident of the care of Hylands, he is always well looked after. The staff care about him and his welfare and nothing is too much trouble. I have no concerns that he is in the right place for him.
16 August 2024
The management team are super supportive not just to the residents but the associated families too. Following the amazing care for my grandfather who is no longer with us it is a great comfort having my grandmother in the same home.
07 August 2024
Very satisfied with all the support and staff are excellent. The care home is very well run and my wife has settled in very well. Food is excellent and general care is excellent. Facilities are very good and my wife has settled in a very short space of time. Our daughter is very satisfied with the
care provided.
05 April 2024
Since my mum has been in Hyland House, she has never looked so well, she recently got hearing aids which has really helped and now joins in conversations and her outlook is much brighter and eating well. Mum had a sore on her leg and this was looked at straight away and treated. Nothing is too much
for the carers, all the staff are so friendly and helpful, management included, best move for Mum.
29 March 2024
On both my recent visits I have found a warm, friendly atmosphere amongst the residents and the staff. The home is clean and comfortable as are the residents. The residents are treated with respect and warmth. l was particularly impressed that each resident's birthday is celebrated.
22 March 2024
My mum has been at Hylands House for 18 months now and she has been very well looked after. The staff are all very friendly and there is very good communication with me. The home is very clean and has been updated. I am very happy for my mum to be there.
15 March 2024
My mother is well looked after and cared for and treated kindly and with dignity.
She is happy at Hylands House and engages with the residents and staff so she is not lonely.
Health and wellbeing monitored and always able to speak to the staff regularly.
Highly recommended.
12 March 2024
Hylands House continue to provide the very best I care for my mother, she is now bed-bound and has been for months yet she is always clean, cared for and only ever has the fragrance of freshly laundered linen. Her time with us is coming to a close, but Hylands have done everything to ensure we have
had extra time to be with her and for her to be treated with care and dignity. I think their care has been exceptional.