Woodhouse Triangle, Middlesborough Road, Guisborough, TS14 6QU
View Full Details of Guisborough ManorAs my mother in law needed care on leaving hospital, we visited several care homes in the area before selecting one. The manor seemed fine so was selected, unfortunately on a visit you just don't get to see the true level of care. Our experience was not great, the care was very basic with no compassion or feeling from most of the staff. They just seemed to do the task with no heart or feeling, I witnessed food put in front of guests who clearly needed help, then taken away shortly after when they could not eat it. My mother in law was at one point dropped while being moved in the hoist they use, but the final straw was during her final evening there. She had not eaten for days, was not drinking very much, if at all so a family member with medical experience called in the evening and asked for some checks to be done, they said they could not do them and only called 111 when pressed, she was taken on blue lights to hospital and will not be returning to Guisborough manor.
Lovely caring staff looking after our mum and dad, since they moved in in April. Care and office staff are so helpful and supportive of mum and dad but also keeping us well informed and engaged with our presents needs
My dad is currently residing in Guisborough Manor Care Home. He has been treated with dignity and support. I couldn't ask for a better care home for him to reside in. The staff and management are absolutely fantastic. Nothing is no trouble for them. He has just recently celebrated his 60th wedding anniversary with Mam. The home did an amazing job of helping them celebrate the special occasion.
A big shout out to the staff upstairs at Guisborough Manor Care Home especially with their technology skills. Organising meetings so I can see and talk to my Mum whilst I'm spending a significant time away from her out of the UK. Don't like to single out staff but three in particular you are invaluable. Big thanks to all the staff at Guisborough Manor.
Took care of my mother for two weeks to help give my father a break. She had a great relationship with the staff who treated her with dignity and care as she suffers from severe dementia.
I have enjoyed the staff are good with all the care to help me get on my feet.
Very welcoming and homely.
We reluctantly had to put my dad into a care home due to his falling over and dementia which changed him from a very gentleman to an angry man. My dad's care was a very front of Guisborough Manor's staff and any issues were sorted very quickly when Dad was dying there. Palliative end-of-life care was amazing not just to Dad but to us as a family, making sure we had everything we needed kept us going. Sandwiches, drinks and lots of heartfelt words. I do think the rooms need some updated, small matter in the scheme of things.
My mam has been a resident at Guisborough Manor for the last year. The care she is given on a daily basis is first-class. The kindness and respect from all the staff (even at stressful times) have been a real comfort to me. I know Mam is being looked after and is safe each day and this helps me cope with my daily life. I can't praise the staff enough - from the admin support to the cleaners. Thank you.
Overall my mother-in-law had a satisfactory stay. She made some new friends, however she was disappointed that there were not many planned activities. She missed her trifles and doughnuts in the afternoon and hot milk in the morning for her cereal biscuit. Overall the staff are friendly and helpful and she would be happy to stay again for respite care.
Excellent care for my father before he passed away. The staff are kind, compassionate and above all caring. The home is spotlessly clean and the staff are always interacting with the residents. Would highly recommend Guisborough Manor, this care home is not just a care home but a real home.
Mams care is excellent, she is happy here. The staff are excellent. Feel better knowing Mam is here and I can come and go as I please to see Mam which she loves. I feel part of the family. Very friendly staff. 100% couldn't ask for more. Management has an open door, always happy to chat.
Guisborough Manor is a fantastic place. Clean and tidy. Staff are wonderful, kind and caring.
Since Mam was admitted to Guisborough Manor for respite, we have seen such a change in her, she is so happy and content here. The staff are all really friendly, helpful and polite and Mam gets on with them all so well. She is really well looked after and provided for here.
Since Mum has been here I've noticed a huge difference in her. She's happy and feels at home, that's down to the staff. They all take the time to chat and have made her feel welcome and safe. Everyone has been amazing and should be very proud of the care they give. I can't thank them enough.
Lovely caring home and care provision that we are happy to entrust the care of our Mum and Dad. Caring staff who genuinely treat our family members with support, comfort, care and compassion.
My mum has been resident in this care home for a few months and has been happy and well cared for. The staff are friendly and caring and look after my mum really well. The home is clean and the facilities are excellent. My mum loves it here.
Right from day one the staff have been excellent, caring, and professional in everything they do and Mother-in-law has everything she needs.
Guisborough Manor is a homely place with a calming atmosphere. My mam was given the very best care right up until her final days with ultimate dignity. I believe the communications from the home were exemplary, so I was always in the loop.
Cannot thank the staff enough for all the care that was given to my auntie while she was in the home, also for the help and information the family received and for compassion when needed.
As my mother in law needed care on leaving hospital, we visited several care homes in the area before selecting one. The manor seemed fine so was selected, unfortunately on a visit you just don't get to see the true level of care. Our experience was not great, the care was very basic with no compassion or feeling from most of the staff. They just seemed to do the task with no heart or feeling, I witnessed food put in front of guests who clearly needed help, then taken away shortly after when they could not eat it. My mother in law was at one point dropped while being moved in the hoist they use, but the final straw was during her final evening there. She had not eaten for days, was not drinking very much, if at all so a family member with medical experience called in the evening and asked for some checks to be done, they said they could not do them and only called 111 when pressed, she was taken on blue lights to hospital and will not be returning to Guisborough manor.
Lovely caring staff looking after our mum and dad, since they moved in in April. Care and office staff are so helpful and supportive of mum and dad but also keeping us well informed and engaged with our presents needs
My dad is currently residing in Guisborough Manor Care Home. He has been treated with dignity and support. I couldn't ask for a better care home for him to reside in. The staff and management are absolutely fantastic. Nothing is no trouble for them. He has just recently celebrated his 60th wedding anniversary with Mam. The home did an amazing job of helping them celebrate the special occasion.
A big shout out to the staff upstairs at Guisborough Manor Care Home especially with their technology skills. Organising meetings so I can see and talk to my Mum whilst I'm spending a significant time away from her out of the UK. Don't like to single out staff but three in particular you are invaluable. Big thanks to all the staff at Guisborough Manor.
Took care of my mother for two weeks to help give my father a break. She had a great relationship with the staff who treated her with dignity and care as she suffers from severe dementia.
I have enjoyed the staff are good with all the care to help me get on my feet.
Very welcoming and homely.
We reluctantly had to put my dad into a care home due to his falling over and dementia which changed him from a very gentleman to an angry man. My dad's care was a very front of Guisborough Manor's staff and any issues were sorted very quickly when Dad was dying there. Palliative end-of-life care was amazing not just to Dad but to us as a family, making sure we had everything we needed kept us going. Sandwiches, drinks and lots of heartfelt words. I do think the rooms need some updated, small matter in the scheme of things.
My mam has been a resident at Guisborough Manor for the last year. The care she is given on a daily basis is first-class. The kindness and respect from all the staff (even at stressful times) have been a real comfort to me. I know Mam is being looked after and is safe each day and this helps me cope with my daily life. I can't praise the staff enough - from the admin support to the cleaners. Thank you.
Overall my mother-in-law had a satisfactory stay. She made some new friends, however she was disappointed that there were not many planned activities. She missed her trifles and doughnuts in the afternoon and hot milk in the morning for her cereal biscuit. Overall the staff are friendly and helpful and she would be happy to stay again for respite care.
Excellent care for my father before he passed away. The staff are kind, compassionate and above all caring. The home is spotlessly clean and the staff are always interacting with the residents. Would highly recommend Guisborough Manor, this care home is not just a care home but a real home.
Mams care is excellent, she is happy here. The staff are excellent. Feel better knowing Mam is here and I can come and go as I please to see Mam which she loves. I feel part of the family. Very friendly staff. 100% couldn't ask for more. Management has an open door, always happy to chat.
Guisborough Manor is a fantastic place. Clean and tidy. Staff are wonderful, kind and caring.
Since Mam was admitted to Guisborough Manor for respite, we have seen such a change in her, she is so happy and content here. The staff are all really friendly, helpful and polite and Mam gets on with them all so well. She is really well looked after and provided for here.
Since Mum has been here I've noticed a huge difference in her. She's happy and feels at home, that's down to the staff. They all take the time to chat and have made her feel welcome and safe. Everyone has been amazing and should be very proud of the care they give. I can't thank them enough.
Lovely caring home and care provision that we are happy to entrust the care of our Mum and Dad. Caring staff who genuinely treat our family members with support, comfort, care and compassion.
My mum has been resident in this care home for a few months and has been happy and well cared for. The staff are friendly and caring and look after my mum really well. The home is clean and the facilities are excellent. My mum loves it here.
Right from day one the staff have been excellent, caring, and professional in everything they do and Mother-in-law has everything she needs.
Guisborough Manor is a homely place with a calming atmosphere. My mam was given the very best care right up until her final days with ultimate dignity. I believe the communications from the home were exemplary, so I was always in the loop.
Cannot thank the staff enough for all the care that was given to my auntie while she was in the home, also for the help and information the family received and for compassion when needed.