Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Hilton Rose

stars
stars 18 November 2025
My dad was a resident at Hilton Rose from March 2023 until the end. The care provided was absolutely fantastic, the staff and managers were so caring, friendly and very respectful. We couldn't have chosen a better place for my dad to stay, and I cant thank everyone for all the care provided. The home is a clean and warm place and they are like a big family.
Review from Mina P (Daughter of Resident/Service User)
stars
stars 20 June 2025
My mom was admitted to Hilton Rose Retirement Home in August 2024, the care she has received from the care staff has been especially brilliant, they interact with the residents all the time, if there is any problem the office staff will call me, the management have also been brilliant and understanding, I have peace that my mom is being cared for in this nightmare of dementia, highly recommend Hilton Rose Retirement Home for your love one.
Review from Stuart H (Son of Resident/Service User)
stars
stars 23 December 2024
Absolutely amazing place, the staff are so caring and so attentive to the needs of your loved ones. My dad was here for nearly two years and was cared for with the most sensitive, respectful and dedicated care right to the very end. Yes, it's a small retirement home, there are no airs or graces here but what they do give you is love and dedicated care, the staff are second to none, every member of staff that treated Dad gave so much personal care, from kitchen staff to the owners, even the cleaners, a very hard working team that showed they cared. Thank you to you all, such an amazing place, so homely with so much warmth and love to give.
Review from Alan W (Son of Resident/Service User)