Submit a Review for Woodthorne Care Home
12 Thompson Street, The Manor, Walsall, Willenhall, WV13 1SY
View full details of Woodthorne Care HomeLatest Reviews for Woodthorne Care Home
19 February 2026
It was important to us as a family to find the perfect place for mom & dad to give them the care, support and help they deserved. I feel we found that in Woodthorne. They are both thriving. When dad returned from hospital, he recovered well thanks to the care and devotion of the team. They gave him
a very happy 100th birthday celebration. The staff are kind, caring and cheerful and make us feel welcome on our visits
23 January 2026
My mom has been a resident of Woodthorne for 4 years now. She is bedridden and has dementia. The staff are absolutely wonderful, so caring and thoughtful. My mom can sometimes have a cheeky personality and the staff have great banter with her!!
She very often refuses personal care and has refused
medication but the staff are very patient with her they encourage and coax her. Managers and senior staff worked tirelessly with GP's and other agencies to get my mom help that she needs including giving medication covertly to keep her well. They really go above and beyond.
Food is lovely and plentiful.
I am allowed to visit as and when and I'm regularly informed of anything that affects my mom. I wouldn't have her anywhere else and really feel part of the Woodthorne family.
Thank you for all you do.
23 January 2026
There is absolutely nothing negative to say about this care home. My Dad moved in in April 2022 until his death Jan 2026. The care and love that he received, from day one, has been exceptional. We found every member of staff, from every department, went above and beyond to make sure that my dad
was looked after in every way. The meals were varied and they catered for all of his likes/dislikes as required. He was always presentable and smart - clothes, shaved, haircut etc. I found the staff were excellent to deal with and never had a single issue with any one of them. They made it so much easier and reassuring for myself knowing that he was in such a safe and caring home, I had no concerns whatsoever.
I would, with 100% confidence, recommend this home to anyone looking for residential care (my dad had dementia). I would like to thank them, from the bottom of my heart for making a very difficult time easier for both dad and myself - thank you all!
29 December 2025
Now the food i don't like certain foods and the cook caters to my every need there's 17 residents including me with different dietary needs which she caters for there's never much waste there's an excellent diversity of food that's always cooked good never undercooked i may have gone above and
making 2 reviews i didn't have enough room I've been in 2 nursing homes prior to Veronica house in Tipton amazing care home an 2 others that weren't to good if he was there then I could understand a review like that this.
This is an amazing care home the staff go above an beyond it's a very homely atmosphere i can sleep here which i haven't in months i feel at home if you can recognise that, I would recommend this home to anyone with a family member that needs care be it respite or to live
08 December 2025
what can i say but stay clear of here if you have all your facilities you will see from get go this place is dire they have one small shower room which is a converted toilet the larger one on first floor is fubar decor is dated the whole house needs a complete overhaul plumbing is dire if in room 7
if you have a disagreement with manager n owner they will make your stay there unbearable an give you notice to leave staff are not trained in certain medical requirements or trained in stoma care the care is very dire times ive been left in a mess for over 90 mins as giving food to residents is more important than sorting someone who is in a bed thats soaked with output from stoma bag your just a number not a person the manager n owner like to talk over you but didnt work on me some of the team have been caught asleep on shift oh n the food wouldnt feed my dog undercooked and raw portions are small when the cook is away the stand in cook is much better larger portions an better choices
24 March 2025
My brother in law was taken ill initially physically then mentally in November 2024 it has been a very stressful time for both care home staff and myself, the support and care I have received from Woodthorn staff and management has been excellent, they have all gone above and beyond their
roles.This is not the first time this has happened to my brother in law whilst in Woodthorn and previous times all staff and management were very supportive and caring. My brother in law has been a resident at Woodthorn for over 5 years, he was very reluctant to go into a home initially but within a few months he was a different person eating well taking interest in daily life no longer lonely and depressed, with the exception of his episodes of illness he is very happy there I cannot fault the sensitive approach they have for their residents and and I have always found management and carers to be very approachable and caring would definitely recommend Woodthorn
24 March 2025
My mum initially was placed in Woodthorne in a bed to assess. After a couple of weeks it was decided she needed full time care, it was agreed that she would stay there. She has been there over 12 months. We visit often and nothing is too much trouble. Mum enjoys the meals, and has an affection for
all of the carers. It gives us great comfort to know that mum is being looked after and the staff treat mum like she is part of their family. Thank you so much to the staff for giving mum all that she needs.
24 March 2025
Staff are very helpful , they always are happy and seem to enjoy working there. Uncle loves the staff and if he wants anything the staff are helpful , they keep me informed if there is any problem.it has relaxed atmosphere about it and the residents are happy
01 August 2024
Having made the difficult decision to place my dad into a care home it was a worry if we had chosen the right place and how dad would settle in. We could not have chosen a better place than Woodthorne, the staff are so caring and treat the residents like family and thanks to them Dad has settled and
is content, he has nothing but praise for the staff and the food which is a great comfort to our family.
15 July 2024
Grandad had to be admitted into care following the unexpected death of my nan back in March. He was unsafe to be on his own at home.
All of the staff made him feel welcome and cared for.
I work in the healthcare setting and I visit care facilities daily but I am so impressed with the care at
Woodthorne. Grandad feels like he is on a permanent holiday. All of the care staff genuinely care, it's not just a job for them. It's a lovely safe environment. Although Grandad has dementia he speaks very highly of the care, his 3 meals a day and the fact his bed is comfy! He feels safe and cared for and for me, this is the most important thing in the world!
15 July 2024
My grandfather has lived at Woodthorne since late 2022. He was originally given a short-term placement after being discharged from the hospital but liked it so much that he asked to be made a permanent resident.
The staff really took the time to get to know my grandad to ensure they could cater
for all his needs and foibles. The relationship that the staff have with my grandad is such a reassurance, they're like extended family.
Fast forward almost 2 years and as a family, we couldn't be happier. The care and compassion of the staff is undeniable. Nothing is too much trouble and despite my grandad being as stubborn as a mule, they're understanding and so patient. They encourage him to enjoy every day, even if he's not feeling great.
If you're looking for a home that is ultra-modern, this won't be for you. If you want a home that offers great care and a warm, friendly atmosphere, I'd definitely recommend it.
04 April 2024
In November 2023 by default I found what I now know to be the best home in the area.
After visiting numerous homes within the area Woodthorne came out tops on meeting all the requirements.
5 months ago when Mom went into Woodthorne I didn't think she would be with us for the New Year.
It's now
March 2024 and the care provided in this short amount of time has improved Mom's health and welfare so much that I now believe she'll be here for a few more Christmases.
The staff are all amazing and you can see how they all genuinely care for each individual resident.
From food preferences to individual needs the staff make sure these needs are attended and met without a blink of the eye.
Management are supportive and empathic to an unsettling time in any family.
Woodthorne provides excellent homely care.
22 January 2024
My mother was treated really bad here, she is 87 years old and has dementia. Mom was in this home for 8 weeks and it is not safe. I would not recommend this home to anyone. The carers are kind and work hard but the management are rude and not caring. The home gave mom notice and told her to get out.
They talked awful to Mom and caused her to get angry with them and Mom did not like it there she was always sad. The entertainment is non-existent and the home is very poorly run and the food is awful.
18 August 2023
I would highly recommend Woodthorne, staff are friendly and always available to answer any questions, and they keep relatives informed of any changes. The food is homemade and always looks delicious and plentiful. The manager is available and always hands-on. Woodthorne definitely strives to make
residents feel at home and in a safe environment. Would highly recommend you take a look if deciding to make the difficult decision to place your loved one into placement.
08 November 2022
We were lucky enough to stumble across Woodthorne Care Home, it was an emergency placement. After just a few days we knew this was the place for our mom. The staff are very good, polite, patient, hard-working and caring and keep us informed about everything that goes on with Mom. The home is like a
'home', it's very comfortable for the residents, with comfy chairs, TV, radio, home-cooked meals and activities. It's clean and well-maintained. I would highly recommend this home for anyone who is in doubt about putting any of their loved ones into care.
07 November 2022
My mom went into Woodthorne Care Home earlier this year and settled almost straight away. She is well looked after and cared for.
The staff are very caring and friendly. They are very accommodating if Mom has appointments and will accompany her on these visits. Mom is very happy in there so I can't
ask for anymore!
16 August 2022
I became a resident around two and a half years ago in a bad state owing to depression and anxiety, was eating very little. With the wonderful meals served here, I've regained weight. Also, my condition has improved thanks to the boss who has always been patient and understanding on the many bad
days. The seniors and carers have also been friendly and caring and are wonderful at their duties. Lastly, the meals served to us were very good thanks to the two cooks. In general, a very good and well-kept care home.
19 May 2016
After reaching the decision to move my dad into a care home, we as a family, were quite anxious about finding the right place for him. We stumbled across Woodthorne while searching on the Internet. I had called a few homes by this point and was getting quite frustrated. When I rang I found the staff
were surprisingly friendly and helpful. We visited the next day and the staff were just as friendly in person, the residents seemed happy and content and the whole place had a homely feel to it. Staff were more than happy to chat with us and we stayed for a couple of hours.
My dad has been in the home for a few weeks now, he has settled in really well. He is much happier in himself and most definitely calmer. His appetite is much better now and he clearly enjoys the meals provided there. Staff are all lovely, always keeping us informed and making us feel welcome. I am really pleased we stumbled across Woodthorne, it is a lovely place with a real homely feel and great staff.
03 May 2016
On behalf of myself and my partner, we would like to say how much care and attention was given during my mother in law's time here as a resident. The care and dedication was so wonderful and go out of their way to make the residents, including us as relatives, so welcomed and go out of their way,
including right up until the very end of her death. They will sit in with the residents until the relatives arrive, keep you always informed, offer you a drink, even at the most awful time of a relative's death, the carers are still dedicated with the long term dedication with that resident. The respect and dedication given is outstanding, thanks again...always be truly grateful!!....you all deserve an award!
Kind regards
Latest Reviews for Woodthorne Care Home
19 February 2026
It was important to us as a family to find the perfect place for mom & dad to give them the care, support and help they deserved. I feel we found that in Woodthorne. They are both thriving. When dad returned from hospital, he recovered well thanks to the care and devotion of the team. They gave him
a very happy 100th birthday celebration. The staff are kind, caring and cheerful and make us feel welcome on our visits
23 January 2026
My mom has been a resident of Woodthorne for 4 years now. She is bedridden and has dementia. The staff are absolutely wonderful, so caring and thoughtful. My mom can sometimes have a cheeky personality and the staff have great banter with her!!
She very often refuses personal care and has refused
medication but the staff are very patient with her they encourage and coax her. Managers and senior staff worked tirelessly with GP's and other agencies to get my mom help that she needs including giving medication covertly to keep her well. They really go above and beyond.
Food is lovely and plentiful.
I am allowed to visit as and when and I'm regularly informed of anything that affects my mom. I wouldn't have her anywhere else and really feel part of the Woodthorne family.
Thank you for all you do.
23 January 2026
There is absolutely nothing negative to say about this care home. My Dad moved in in April 2022 until his death Jan 2026. The care and love that he received, from day one, has been exceptional. We found every member of staff, from every department, went above and beyond to make sure that my dad
was looked after in every way. The meals were varied and they catered for all of his likes/dislikes as required. He was always presentable and smart - clothes, shaved, haircut etc. I found the staff were excellent to deal with and never had a single issue with any one of them. They made it so much easier and reassuring for myself knowing that he was in such a safe and caring home, I had no concerns whatsoever.
I would, with 100% confidence, recommend this home to anyone looking for residential care (my dad had dementia). I would like to thank them, from the bottom of my heart for making a very difficult time easier for both dad and myself - thank you all!
29 December 2025
Now the food i don't like certain foods and the cook caters to my every need there's 17 residents including me with different dietary needs which she caters for there's never much waste there's an excellent diversity of food that's always cooked good never undercooked i may have gone above and
making 2 reviews i didn't have enough room I've been in 2 nursing homes prior to Veronica house in Tipton amazing care home an 2 others that weren't to good if he was there then I could understand a review like that this.
This is an amazing care home the staff go above an beyond it's a very homely atmosphere i can sleep here which i haven't in months i feel at home if you can recognise that, I would recommend this home to anyone with a family member that needs care be it respite or to live
08 December 2025
what can i say but stay clear of here if you have all your facilities you will see from get go this place is dire they have one small shower room which is a converted toilet the larger one on first floor is fubar decor is dated the whole house needs a complete overhaul plumbing is dire if in room 7
if you have a disagreement with manager n owner they will make your stay there unbearable an give you notice to leave staff are not trained in certain medical requirements or trained in stoma care the care is very dire times ive been left in a mess for over 90 mins as giving food to residents is more important than sorting someone who is in a bed thats soaked with output from stoma bag your just a number not a person the manager n owner like to talk over you but didnt work on me some of the team have been caught asleep on shift oh n the food wouldnt feed my dog undercooked and raw portions are small when the cook is away the stand in cook is much better larger portions an better choices
24 March 2025
My brother in law was taken ill initially physically then mentally in November 2024 it has been a very stressful time for both care home staff and myself, the support and care I have received from Woodthorn staff and management has been excellent, they have all gone above and beyond their
roles.This is not the first time this has happened to my brother in law whilst in Woodthorn and previous times all staff and management were very supportive and caring. My brother in law has been a resident at Woodthorn for over 5 years, he was very reluctant to go into a home initially but within a few months he was a different person eating well taking interest in daily life no longer lonely and depressed, with the exception of his episodes of illness he is very happy there I cannot fault the sensitive approach they have for their residents and and I have always found management and carers to be very approachable and caring would definitely recommend Woodthorn
24 March 2025
My mum initially was placed in Woodthorne in a bed to assess. After a couple of weeks it was decided she needed full time care, it was agreed that she would stay there. She has been there over 12 months. We visit often and nothing is too much trouble. Mum enjoys the meals, and has an affection for
all of the carers. It gives us great comfort to know that mum is being looked after and the staff treat mum like she is part of their family. Thank you so much to the staff for giving mum all that she needs.
24 March 2025
Staff are very helpful , they always are happy and seem to enjoy working there. Uncle loves the staff and if he wants anything the staff are helpful , they keep me informed if there is any problem.it has relaxed atmosphere about it and the residents are happy
01 August 2024
Having made the difficult decision to place my dad into a care home it was a worry if we had chosen the right place and how dad would settle in. We could not have chosen a better place than Woodthorne, the staff are so caring and treat the residents like family and thanks to them Dad has settled and
is content, he has nothing but praise for the staff and the food which is a great comfort to our family.
15 July 2024
Grandad had to be admitted into care following the unexpected death of my nan back in March. He was unsafe to be on his own at home.
All of the staff made him feel welcome and cared for.
I work in the healthcare setting and I visit care facilities daily but I am so impressed with the care at
Woodthorne. Grandad feels like he is on a permanent holiday. All of the care staff genuinely care, it's not just a job for them. It's a lovely safe environment. Although Grandad has dementia he speaks very highly of the care, his 3 meals a day and the fact his bed is comfy! He feels safe and cared for and for me, this is the most important thing in the world!
15 July 2024
My grandfather has lived at Woodthorne since late 2022. He was originally given a short-term placement after being discharged from the hospital but liked it so much that he asked to be made a permanent resident.
The staff really took the time to get to know my grandad to ensure they could cater
for all his needs and foibles. The relationship that the staff have with my grandad is such a reassurance, they're like extended family.
Fast forward almost 2 years and as a family, we couldn't be happier. The care and compassion of the staff is undeniable. Nothing is too much trouble and despite my grandad being as stubborn as a mule, they're understanding and so patient. They encourage him to enjoy every day, even if he's not feeling great.
If you're looking for a home that is ultra-modern, this won't be for you. If you want a home that offers great care and a warm, friendly atmosphere, I'd definitely recommend it.
04 April 2024
In November 2023 by default I found what I now know to be the best home in the area.
After visiting numerous homes within the area Woodthorne came out tops on meeting all the requirements.
5 months ago when Mom went into Woodthorne I didn't think she would be with us for the New Year.
It's now
March 2024 and the care provided in this short amount of time has improved Mom's health and welfare so much that I now believe she'll be here for a few more Christmases.
The staff are all amazing and you can see how they all genuinely care for each individual resident.
From food preferences to individual needs the staff make sure these needs are attended and met without a blink of the eye.
Management are supportive and empathic to an unsettling time in any family.
Woodthorne provides excellent homely care.
22 January 2024
My mother was treated really bad here, she is 87 years old and has dementia. Mom was in this home for 8 weeks and it is not safe. I would not recommend this home to anyone. The carers are kind and work hard but the management are rude and not caring. The home gave mom notice and told her to get out.
They talked awful to Mom and caused her to get angry with them and Mom did not like it there she was always sad. The entertainment is non-existent and the home is very poorly run and the food is awful.
18 August 2023
I would highly recommend Woodthorne, staff are friendly and always available to answer any questions, and they keep relatives informed of any changes. The food is homemade and always looks delicious and plentiful. The manager is available and always hands-on. Woodthorne definitely strives to make
residents feel at home and in a safe environment. Would highly recommend you take a look if deciding to make the difficult decision to place your loved one into placement.
08 November 2022
We were lucky enough to stumble across Woodthorne Care Home, it was an emergency placement. After just a few days we knew this was the place for our mom. The staff are very good, polite, patient, hard-working and caring and keep us informed about everything that goes on with Mom. The home is like a
'home', it's very comfortable for the residents, with comfy chairs, TV, radio, home-cooked meals and activities. It's clean and well-maintained. I would highly recommend this home for anyone who is in doubt about putting any of their loved ones into care.
07 November 2022
My mom went into Woodthorne Care Home earlier this year and settled almost straight away. She is well looked after and cared for.
The staff are very caring and friendly. They are very accommodating if Mom has appointments and will accompany her on these visits. Mom is very happy in there so I can't
ask for anymore!
16 August 2022
I became a resident around two and a half years ago in a bad state owing to depression and anxiety, was eating very little. With the wonderful meals served here, I've regained weight. Also, my condition has improved thanks to the boss who has always been patient and understanding on the many bad
days. The seniors and carers have also been friendly and caring and are wonderful at their duties. Lastly, the meals served to us were very good thanks to the two cooks. In general, a very good and well-kept care home.
19 May 2016
After reaching the decision to move my dad into a care home, we as a family, were quite anxious about finding the right place for him. We stumbled across Woodthorne while searching on the Internet. I had called a few homes by this point and was getting quite frustrated. When I rang I found the staff
were surprisingly friendly and helpful. We visited the next day and the staff were just as friendly in person, the residents seemed happy and content and the whole place had a homely feel to it. Staff were more than happy to chat with us and we stayed for a couple of hours.
My dad has been in the home for a few weeks now, he has settled in really well. He is much happier in himself and most definitely calmer. His appetite is much better now and he clearly enjoys the meals provided there. Staff are all lovely, always keeping us informed and making us feel welcome. I am really pleased we stumbled across Woodthorne, it is a lovely place with a real homely feel and great staff.
03 May 2016
On behalf of myself and my partner, we would like to say how much care and attention was given during my mother in law's time here as a resident. The care and dedication was so wonderful and go out of their way to make the residents, including us as relatives, so welcomed and go out of their way,
including right up until the very end of her death. They will sit in with the residents until the relatives arrive, keep you always informed, offer you a drink, even at the most awful time of a relative's death, the carers are still dedicated with the long term dedication with that resident. The respect and dedication given is outstanding, thanks again...always be truly grateful!!....you all deserve an award!
Kind regards