Woodthorne Care Home

It was important to us as a family to find the perfect place for mom & dad to give them the care, support and help they deserved. I feel we found that in Woodthorne. They are both thriving. When dad returned from hospital, he recovered well thanks to the care and devotion of the team. They gave him a very happy 100th birthday celebration. The staff are kind, caring and cheerful and make us feel welcome on our visits

I would, with 100% confidence, recommend this home to anyone looking for residential care (my dad had dementia). I would like to thank them, from the bottom of my heart for making a very difficult time easier for both dad and myself - thank you all!

Thank you for all you do.

This is an amazing care home the staff go above an beyond it's a very homely atmosphere i can sleep here which i haven't in months i feel at home if you can recognise that, I would recommend this home to anyone with a family member that needs care be it respite or to live

what can i say but stay clear of here if you have all your facilities you will see from get go this place is dire they have one small shower room which is a converted toilet the larger one on first floor is fubar decor is dated the whole house needs a complete overhaul plumbing is dire if in room 7 if you have a disagreement with manager n owner they will make your stay there unbearable an give you notice to leave staff are not trained in certain medical requirements or trained in stoma care the care is very dire times ive been left in a mess for over 90 mins as giving food to residents is more important than sorting someone who is in a bed thats soaked with output from stoma bag your just a number not a person the manager n owner like to talk over you but didnt work on me some of the team have been caught asleep on shift oh n the food wouldnt feed my dog undercooked and raw portions are small when the cook is away the stand in cook is much better larger portions an better choices

My brother in law was taken ill initially physically then mentally in November 2024 it has been a very stressful time for both care home staff and myself, the support and care I have received from Woodthorn staff and management has been excellent, they have all gone above and beyond their roles.This is not the first time this has happened to my brother in law whilst in Woodthorn and previous times all staff and management were very supportive and caring. My brother in law has been a resident at Woodthorn for over 5 years, he was very reluctant to go into a home initially but within a few months he was a different person eating well taking interest in daily life no longer lonely and depressed, with the exception of his episodes of illness he is very happy there I cannot fault the sensitive approach they have for their residents and and I have always found management and carers to be very approachable and caring would definitely recommend Woodthorn

My mum initially was placed in Woodthorne in a bed to assess. After a couple of weeks it was decided she needed full time care, it was agreed that she would stay there. She has been there over 12 months. We visit often and nothing is too much trouble. Mum enjoys the meals, and has an affection for all of the carers. It gives us great comfort to know that mum is being looked after and the staff treat mum like she is part of their family. Thank you so much to the staff for giving mum all that she needs.

Staff are very helpful , they always are happy and seem to enjoy working there. Uncle loves the staff and if he wants anything the staff are helpful , they keep me informed if there is any problem.it has relaxed atmosphere about it and the residents are happy

Having made the difficult decision to place my dad into a care home it was a worry if we had chosen the right place and how dad would settle in. We could not have chosen a better place than Woodthorne, the staff are so caring and treat the residents like family and thanks to them Dad has settled and is content, he has nothing but praise for the staff and the food which is a great comfort to our family.

I work in the healthcare setting and I visit care facilities daily but I am so impressed with the care at Woodthorne. Grandad feels like he is on a permanent holiday. All of the care staff genuinely care, it's not just a job for them. It's a lovely safe environment. Although Grandad has dementia he speaks very highly of the care, his 3 meals a day and the fact his bed is comfy! He feels safe and cared for and for me, this is the most important thing in the world!

If you're looking for a home that is ultra-modern, this won't be for you. If you want a home that offers great care and a warm, friendly atmosphere, I'd definitely recommend it.

Woodthorne provides excellent homely care.

My mother was treated really bad here, she is 87 years old and has dementia. Mom was in this home for 8 weeks and it is not safe. I would not recommend this home to anyone. The carers are kind and work hard but the management are rude and not caring. The home gave mom notice and told her to get out. They talked awful to Mom and caused her to get angry with them and Mom did not like it there she was always sad. The entertainment is non-existent and the home is very poorly run and the food is awful.

I would highly recommend Woodthorne, staff are friendly and always available to answer any questions, and they keep relatives informed of any changes. The food is homemade and always looks delicious and plentiful. The manager is available and always hands-on. Woodthorne definitely strives to make residents feel at home and in a safe environment. Would highly recommend you take a look if deciding to make the difficult decision to place your loved one into placement.

We were lucky enough to stumble across Woodthorne Care Home, it was an emergency placement. After just a few days we knew this was the place for our mom. The staff are very good, polite, patient, hard-working and caring and keep us informed about everything that goes on with Mom. The home is like a 'home', it's very comfortable for the residents, with comfy chairs, TV, radio, home-cooked meals and activities. It's clean and well-maintained. I would highly recommend this home for anyone who is in doubt about putting any of their loved ones into care.

The staff are very caring and friendly. They are very accommodating if Mom has appointments and will accompany her on these visits. Mom is very happy in there so I can't ask for anymore!

I became a resident around two and a half years ago in a bad state owing to depression and anxiety, was eating very little. With the wonderful meals served here, I've regained weight. Also, my condition has improved thanks to the boss who has always been patient and understanding on the many bad days. The seniors and carers have also been friendly and caring and are wonderful at their duties. Lastly, the meals served to us were very good thanks to the two cooks. In general, a very good and well-kept care home.

After reaching the decision to move my dad into a care home, we as a family, were quite anxious about finding the right place for him. We stumbled across Woodthorne while searching on the Internet. I had called a few homes by this point and was getting quite frustrated. When I rang I found the staff were surprisingly friendly and helpful. We visited the next day and the staff were just as friendly in person, the residents seemed happy and content and the whole place had a homely feel to it. Staff were more than happy to chat with us and we stayed for a couple of hours.

My dad has been in the home for a few weeks now, he has settled in really well. He is much happier in himself and most definitely calmer. His appetite is much better now and he clearly enjoys the meals provided there. Staff are all lovely, always keeping us informed and making us feel welcome. I am really pleased we stumbled across Woodthorne, it is a lovely place with a real homely feel and great staff.

On behalf of myself and my partner, we would like to say how much care and attention was given during my mother in law's time here as a resident. The care and dedication was so wonderful and go out of their way to make the residents, including us as relatives, so welcomed and go out of their way, including right up until the very end of her death. They will sit in with the residents until the relatives arrive, keep you always informed, offer you a drink, even at the most awful time of a relative's death, the carers are still dedicated with the long term dedication with that resident. The respect and dedication given is outstanding, thanks again...always be truly grateful!!....you all deserve an award!

Kind regards