Submit a Review for Pitlochry Care Home
Burnside Road, Pitlochry, PH16 5BP
View full details of Pitlochry Care HomeLatest Reviews for Pitlochry Care Home
30 January 2026
The staff have been wonderful, kind and caring.
26 January 2026
Everyone has been very helpful and kind to Marion. The care she has been given has been very good, and I have been kept informed of all aspects of Marion's, my sister's, care.
16 January 2026
We moved our mother here when she needed a higher level of care. It's a lovely place, she's well looked after and the staff are warm and caring. We're always made to feel welcome here. I have every confidence that she's in the best place.
07 January 2026
My family and I have recently concluded our long-term involvement with Pitlochry Care Home for both my parents. Throughout this period the staff have consistently demonstrated exceptional helpfulness and understanding. We were always kept informed of any issues and their support was invaluable. We
are very fortunate to have such a care home in our area.
06 January 2026
My aunt was cared for a Balhousie for 7 years. During that time the key nurse in charge never changed and she provided me with welfare updates regularly. My aunt lived happily here and I cannot fault the level of her care. Her passing came peacefully and with dignity. I have no hesitation in
recommending Balhousie Pitlochry to anyone wanting a happy and secure environment for their loved one.
26 November 2025
My mother was welcomed warmly. Everything was prepared with a personal touch and by our requests. Everyone has been very kind to her, and I can visit her at any time I like. The home is warm, bright and welcoming.
07 October 2025
No one wants to put their loved one into a home. The Manager at Pitlochry goes the extra mile to allay any doubts and feelings of guilt. She makes you realise that they have the facilities and equipment to provide care and comfort with dignity. They understand dementia. If this can be replicated in
your own home with an adequate care package, you could offer the perfect alternative, but finding carers is not easy. They are impartial and will help you achieve the best for your loved one. Thank you for your support.
25 September 2025
Mum has been a resident in Balhousie since the 10th July 2025. Moving here after a couple of spells in hospital. As Mum has stayed in Pitlochry most of her life and I reside here, Balhousie was the obvious choice. Since moving in, Mum has been well cared for by everybody. Her physical health has
improved dramatically. Daily interaction with others has helped this happen. All members of staff are warm and caring. They keep me well informed regarding Mum's health and wellbeing. I would recommend Balhousie to others who are looking for a safe, friendly environment for their loved ones.
31 July 2025
My husband was admitted into the secure dementia unit of the home on 21st March 2025 and lived there for three months until his death on 20th June. His dementia was severe and he was unable to take part in any of the activities provided. He was always treated with kindness and consideration. The
assistant manager of the home is absolutely outstanding in her kindness and personal care, she is one in a million. She helped to make my distress over his condition bearable.
14 July 2025
The care my mother has recieved has been fantastic. All the staff are very friendly and attentive and are great at keeping the family up to date with what the residents are up to each day. It's lovely to see my mum getting involved in all the different activities.
26 June 2025
Pitlochry is a first class facility. The staff are caring, friendly and diligent. The ambience is calm and airy with a very relaxed feel. The rooms are very comfortable and quiet. The social and dining areas are also very relaxed and welcoming. My brother was very relaxed, comfortable and well
looked after in his final weeks.
05 June 2025
My mother passed away on the 26th March and the care she received from the deputy manager and registered nurse during her stay was second to none. They really knew and cared for her and myself. I was with her when she passed and the professionalism and sheer kindness show by the registered nurse was
beyond her role. She knew my mum well and even laid her watch and handbag out as she knew she was never seen without them. You are so lucky to have them both as part of your team and because of them both our journey was so much easier.
12 May 2025
Very good care. Staff always happy to help. 5 stars.
12 May 2025
My wife was a patient at PCH for 2 1/2 years. The staff were wonderful and my wife was treated with respect and compassion at all times. I was a regular visitor at the home and never once has occasion to worry or complain.
02 May 2025
My dad has been here for almost 2 months. The care and attention he has had so far is second to none. Staff are so friendly and helpful. Nothing is any bother to them. Definitely a home I would strongly recommend.
30 April 2025
The staff are always helpful, treat residents with respect and dignity. The food always looks delicious with varied choice. The room are clean bright and airy. After losing her husband of 56 years she received so much care and support from the staff that she has coped remarkably well and has a
renewed zest for life.
28 March 2025
A fantastic care home with brilliant staff/care team. The care and support gives my mum back her dignity. Mum is in a long care orientated environment. All the staff from management, nurses, carers, catering staff etc give their all to the residents not just mum. I cannot praise the home and staff
for the time, effort and care given to my mum and for giving us the chance to focus on family in her latter years. One of the best care homes. The team are a credit to the BCG group!
14 March 2025
Wonderful Care Home whose team went above and beyond for our mum during her recent respite stay. Our mum is not the most patient of people but the team handled the challenges she provided with nothing but kindness and compassion at every turn. The entire team are a credit to the company.
07 March 2025
Dad's first 4 weeks have been amazing he has been made so welcome and well looked after. He has settled and seems happy which makes it easier for us the family.
04 March 2025
I am very happy with the care my parents are receiving. They are very quick to pick up and deal with any healthcare issues that arise. I found all the staff exceptionally friendly and very helpful. Having my parents here means I can be a daughter again and not their carer.
Latest Reviews for Pitlochry Care Home
30 January 2026
The staff have been wonderful, kind and caring.
26 January 2026
Everyone has been very helpful and kind to Marion. The care she has been given has been very good, and I have been kept informed of all aspects of Marion's, my sister's, care.
16 January 2026
We moved our mother here when she needed a higher level of care. It's a lovely place, she's well looked after and the staff are warm and caring. We're always made to feel welcome here. I have every confidence that she's in the best place.
07 January 2026
My family and I have recently concluded our long-term involvement with Pitlochry Care Home for both my parents. Throughout this period the staff have consistently demonstrated exceptional helpfulness and understanding. We were always kept informed of any issues and their support was invaluable. We
are very fortunate to have such a care home in our area.
06 January 2026
My aunt was cared for a Balhousie for 7 years. During that time the key nurse in charge never changed and she provided me with welfare updates regularly. My aunt lived happily here and I cannot fault the level of her care. Her passing came peacefully and with dignity. I have no hesitation in
recommending Balhousie Pitlochry to anyone wanting a happy and secure environment for their loved one.
26 November 2025
My mother was welcomed warmly. Everything was prepared with a personal touch and by our requests. Everyone has been very kind to her, and I can visit her at any time I like. The home is warm, bright and welcoming.
07 October 2025
No one wants to put their loved one into a home. The Manager at Pitlochry goes the extra mile to allay any doubts and feelings of guilt. She makes you realise that they have the facilities and equipment to provide care and comfort with dignity. They understand dementia. If this can be replicated in
your own home with an adequate care package, you could offer the perfect alternative, but finding carers is not easy. They are impartial and will help you achieve the best for your loved one. Thank you for your support.
25 September 2025
Mum has been a resident in Balhousie since the 10th July 2025. Moving here after a couple of spells in hospital. As Mum has stayed in Pitlochry most of her life and I reside here, Balhousie was the obvious choice. Since moving in, Mum has been well cared for by everybody. Her physical health has
improved dramatically. Daily interaction with others has helped this happen. All members of staff are warm and caring. They keep me well informed regarding Mum's health and wellbeing. I would recommend Balhousie to others who are looking for a safe, friendly environment for their loved ones.
31 July 2025
My husband was admitted into the secure dementia unit of the home on 21st March 2025 and lived there for three months until his death on 20th June. His dementia was severe and he was unable to take part in any of the activities provided. He was always treated with kindness and consideration. The
assistant manager of the home is absolutely outstanding in her kindness and personal care, she is one in a million. She helped to make my distress over his condition bearable.
14 July 2025
The care my mother has recieved has been fantastic. All the staff are very friendly and attentive and are great at keeping the family up to date with what the residents are up to each day. It's lovely to see my mum getting involved in all the different activities.
26 June 2025
Pitlochry is a first class facility. The staff are caring, friendly and diligent. The ambience is calm and airy with a very relaxed feel. The rooms are very comfortable and quiet. The social and dining areas are also very relaxed and welcoming. My brother was very relaxed, comfortable and well
looked after in his final weeks.
05 June 2025
My mother passed away on the 26th March and the care she received from the deputy manager and registered nurse during her stay was second to none. They really knew and cared for her and myself. I was with her when she passed and the professionalism and sheer kindness show by the registered nurse was
beyond her role. She knew my mum well and even laid her watch and handbag out as she knew she was never seen without them. You are so lucky to have them both as part of your team and because of them both our journey was so much easier.
12 May 2025
Very good care. Staff always happy to help. 5 stars.
12 May 2025
My wife was a patient at PCH for 2 1/2 years. The staff were wonderful and my wife was treated with respect and compassion at all times. I was a regular visitor at the home and never once has occasion to worry or complain.
02 May 2025
My dad has been here for almost 2 months. The care and attention he has had so far is second to none. Staff are so friendly and helpful. Nothing is any bother to them. Definitely a home I would strongly recommend.
30 April 2025
The staff are always helpful, treat residents with respect and dignity. The food always looks delicious with varied choice. The room are clean bright and airy. After losing her husband of 56 years she received so much care and support from the staff that she has coped remarkably well and has a
renewed zest for life.
28 March 2025
A fantastic care home with brilliant staff/care team. The care and support gives my mum back her dignity. Mum is in a long care orientated environment. All the staff from management, nurses, carers, catering staff etc give their all to the residents not just mum. I cannot praise the home and staff
for the time, effort and care given to my mum and for giving us the chance to focus on family in her latter years. One of the best care homes. The team are a credit to the BCG group!
14 March 2025
Wonderful Care Home whose team went above and beyond for our mum during her recent respite stay. Our mum is not the most patient of people but the team handled the challenges she provided with nothing but kindness and compassion at every turn. The entire team are a credit to the company.
07 March 2025
Dad's first 4 weeks have been amazing he has been made so welcome and well looked after. He has settled and seems happy which makes it easier for us the family.
04 March 2025
I am very happy with the care my parents are receiving. They are very quick to pick up and deal with any healthcare issues that arise. I found all the staff exceptionally friendly and very helpful. Having my parents here means I can be a daughter again and not their carer.