This is the second time we have used this facility for emergency respite. We would consider it again but only in an emergency. My issues are 1:- safety, residents are expected to cross a busy main road between facilities when required. (supervised). 2:- Cleanliness. Our child cannot clean himself.
On this latest visit the school taxi operators complained to the care home staff that the child was dirty only to be told "no-one told us he can't clean himself". There are other instances of non communication between staff too. I'm not pleased with this home.
Latest Reviews for Stoneleigh House
30 May 2016
This is the second time we have used this facility for emergency respite. We would consider it again but only in an emergency. My issues are 1:- safety, residents are expected to cross a busy main road between facilities when required. (supervised). 2:- Cleanliness. Our child cannot clean himself.
On this latest visit the school taxi operators complained to the care home staff that the child was dirty only to be told "no-one told us he can't clean himself". There are other instances of non communication between staff too. I'm not pleased with this home.