Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
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Treated with Dignity stars
Food & Drink stars
Staff stars
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Rooms stars
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Latest Reviews for Hampton House

stars
stars 26 September 2022
My son resided at Hampton House for 4 years. My son came home with regular bruising, 1 bruising incident was so bad we had to call the police. When I complained to the Manager I got an email saying s***s going to hit the fan. (Clearly, the email wasn't meant for me). On another occasion, my
son's money tin at the home was tampered with. Hampton House had to call the police to investigate their staff. Very unprofessional staff confrontational. On one occasion after me phoning the home to see how my son was during covid they hadn't put the receiver down properly and a lot of inappropriate language was heard. One worker confronted us saying we couldn't sing a certain song to our son. Not a place to leave your vulnerable loved ones.
Review from Jas K (Mother of Resident/Service User)