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Care Provided by Hampton House
Type of Service
- Residential Home
- For a maximum of 12 Service Users
Primary Care Categories
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Funding & Fees
Contact Hampton House to confirm what's included and get a personalised quote
Good to Know
Group / Owner
- Horizon Healthcare Homes Ltd
- Private Owned
Person in charge
- Helen Cundy (Manager)
Local Authority / Social Services
Room Information
- Single Rooms (12)
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Hampton House Reviews (1)
Over all time Hampton House has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Hampton House
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Review from Jas K (Mother of Resident) published on 26 September 2022 Submitted via Website•
Overall Experience
My son resided at Hampton House for 4 years.
My son came home with regular bruising, 1 bruising incident was so bad we had to call the police.
When I complained to the Manager I got an email saying s***s going to hit the fan. (Clearly, the email wasn't meant for me).
My son came home with regular bruising, 1 bruising incident was so bad we had to call the police.
When I complained to the Manager I got an email saying s***s going to hit the fan. (Clearly, the email wasn't meant for me).
On another occasion, my...
My son resided at Hampton House for 4 years.
My son came home with regular bruising, 1 bruising incident was so bad we had to call the police.
When I complained to the Manager I got an email saying s***s going to hit the fan. (Clearly, the email wasn't meant for me).
On another occasion, my son's money tin at the home was tampered with. Hampton House had to call the police to investigate their staff.
Very unprofessional staff confrontational. On one occasion after me phoning the home to see how my son was during covid they hadn't put the receiver down properly and a lot of inappropriate language was heard.
One worker confronted us saying we couldn't sing a certain song to our son.
My son came home with regular bruising, 1 bruising incident was so bad we had to call the police.
When I complained to the Manager I got an email saying s***s going to hit the fan. (Clearly, the email wasn't meant for me).
On another occasion, my son's money tin at the home was tampered with. Hampton House had to call the police to investigate their staff.
Very unprofessional staff confrontational. On one occasion after me phoning the home to see how my son was during covid they hadn't put the receiver down properly and a lot of inappropriate language was heard.
One worker confronted us saying we couldn't sing a certain song to our son.
Not a place to leave your vulnerable loved ones.
↩Reply from Elsie Howes, Office Administrator at Hampton House
Hampton House welcomes feedback of all kinds and has always been transparent in dealing with any issues as and when they are raised. All of the concerns referred to in this review have been shared with the appropriate bodies including regulators and safeguarding teams, and have been satisfactorily...
Hampton House welcomes feedback of all kinds and has always been transparent in dealing with any issues as and when they are raised. All of the concerns referred to in this review have been shared with the appropriate bodies including regulators and safeguarding teams, and have been satisfactorily concluded. There are robust quality assurance systems that continuously monitor the quality of service provision, which include matters relating to keeping people safe and helping people to live their lives as they choose. This is further verified by external quality assurance measures implemented by regulators and commissioners. In general, relationships with relatives and professionals are very positive, as evidenced by the recent satisfaction questionnaire results which yielded 100% positivity. The home offers excellent quality person-centred care and support to vulnerable adults and continually strives to facilitate outstanding outcomes for the people that we support.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 February 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
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Accreditations
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Frequently Asked Questions about Hampton House
What types of Care is Hampton House registered for?
Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hampton House have?
There are 12 Single Rooms.
How far is Hampton House to the centre of Huddersfield?
2.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampton House to verify any information. View our terms and conditions. Hampton House has a Basic Service -what a Basic Service includes.