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Care Provided by Hampton House
Type of Service
- Residential Home
- For a maximum of 12 Service Users
Primary Care Categories
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Good to Know
Group / Owner
- Horizon Healthcare Homes Ltd
- Private Owned
Person in charge
- Michael Webster(Manager)
Local Authority / Social Services
Room Information
- Single Rooms (12)
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Hampton House Reviews (1)
Over all time Hampton House has 1 review.
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Overall Experience
Date Published
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Review from Jas K (Mother of Resident) published on 26 September 2022 Submitted via Website•
Overall Experience
My son resided at Hampton House for 4 years.
My son came home with regular bruising, 1 bruising incident was so bad we had to call the police.
When I complained to the Manager I got an email saying s***s going to hit the fan. (Clearly, the email wasn't meant for me).
On another occasion, my son's money tin at the home was tampered with. Hampton House had to call the police to investigate their staff.
Very unprofessional staff confrontational. On one occasion after me phoning the home to see how my son was during covid they hadn't put the receiver down properly and a lot of inappropriate language was heard.
One worker confronted us saying we couldn't sing a certain song to our son.
My son came home with regular bruising, 1 bruising incident was so bad we had to call the police.
When I complained to the Manager I got an email saying s***s going to hit the fan. (Clearly, the email wasn't meant for me).
On another occasion, my son's money tin at the home was tampered with. Hampton House had to call the police to investigate their staff.
Very unprofessional staff confrontational. On one occasion after me phoning the home to see how my son was during covid they hadn't put the receiver down properly and a lot of inappropriate language was heard.
One worker confronted us saying we couldn't sing a certain song to our son.
Not a place to leave your vulnerable loved ones.
↩Reply from Elsie Howes, Office Administrator at Hampton House
Hampton House welcomes feedback of all kinds and has always been transparent in dealing with any issues as and when they are raised. All of the concerns referred to in this review have been shared with the appropriate bodies including regulators and safeguarding teams, and have been satisfactorily...
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 February 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Hampton House
What types of Care is Hampton House registered for?
Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hampton House have?
There are 12 Single Rooms.
How far is Hampton House to the centre of Huddersfield?
2.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampton House to verify any information. View our terms and conditions. Hampton House has a Basic Service -more info.