Halcyon Court

Cliff Road, Headingley, Leeds LS6 2EZ
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9.6 64 Reviews
  • Halcyon Court, Leeds
Anchor’s Halcyon Court care home enjoys a quiet location in Headingley. It provides quality care and pleasant facilities within a comfortable and relaxing environment. The home has achieved Veteran Friendly Framework (VFF) accreditation and is proud to be able to care for veterans.

The home benefits from good road and public transport links, as well as local shops and amenities the suburb has to offer. The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

Residents receive detailed care plans to ensure their individual health and care needs are continually met. Anchor takes pride in the dementia care it provides and offers on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England's largest not-for-profit provider of housing and care for the over 55s. Anchor strives to provide high-quality care and surpass expectations by reinvesting the money it makes back into its properties and services.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1170
  • Self-Funded Residential Dementia Care: from £1170
  • RESPITE Self-Funded Residential Care: from £1170
  • RESPITE Self-Funded Residential Dementia Care: from £1170

Colleagues at Halcyon Court will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Halcyon Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Andrea Gibson (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Halcyon Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Halcyon Court.

Parking

  • Onsite parking is available, including disabled spaces.

Total of 64, showing 1-20
9.6

Halcyon Court has a Review Score of 9.6 (9.624) out of 10, based on 33 reviews in the last 2 years. Over all time Halcyon Court has 64 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I am delighted to share my experience with Halcyon Care Home, where my elderly relative currently resides. From the moment we entered, we were impressed by the cleanliness and welcoming atmosphere. The facility is impeccably maintained, providing a safe and pleasant environment for residents.


The

management at Halcyon is exceptional, ensuring that everything runs smoothly and efficiently. The staff are not just caregivers; they genuinely treat the residents like family, offering compassion and understanding in every interaction.


One of the highlights of Halcyon is the food. It's not only nutritious but also incredibly tasty, with a wide variety of options that cater to different dietary needs. My relative often mentions how much they enjoy mealtime, which speaks volumes about the quality of care provided.


Overall, Halcyon Care Home excels in every aspect-from cleanliness to management, staff efficiency, and the quality of food. I highly recommend

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Halcyon Care Home highly enough! My father-in-law has been a resident here, and the level of care he receives is outstanding. The manager, runs an exceptionally tight ship, ensuring that everything is organized and efficient.


The facility is always clean and well-maintained, providing

a comfortable atmosphere for residents. The food is top-notch, with a delicious variety of meals that cater to different tastes and dietary requirements.


What truly stands out is the caring staff. They go above and beyond to make each resident feel valued and loved, treating them like family. The environment at Halcyon is simply fabulous, fostering a sense of community and belonging.


If you are looking for a care home that offers quality care, great food, and a warm atmosphere, Halcyon is the place to be!

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Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Halcyon Court since Nov 24. He had learning difficulties & Alzheimer's. From day one, he received loving professional care. He was given time to settle in and thrived there. However, he reached end of life care. He was received back from hosptial again with tender care. His last
days were spent in comfort and amongst friends. As a family grieving, we to were cared for with exemplary levels of concern as well as loving care.

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Overall Experience  Overall Experience 5.0 out of 5

I can't praise the team highly enough for helping make my unlces last days as comfortable as they could. They went out of their way to look after him, which was genuine care. Thanks also for all the care before then too - much appreciated and thank you.

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Overall Experience  Overall Experience 5.0 out of 5

A well organised event for Dorothy's 100th birthday. The event was constructed well, and even involved birds of pray and a visit by the mayor. The event was faultless and went to plan. The staff on the day were very professional, caring and helpful. Couldn't expect anymore.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for about 6 years now. She has been looked after very well and the staff have always been helpfull both for mum and her visitors. Mother has just reached her 100years birthday and i would like to thank all staff for organising a wonderful celebration for this outstanding
acheivment.

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Overall Experience  Overall Experience 5.0 out of 5

The staff went out of their way to help celebrate my grandmother's 100th birthday, and to accomodate all the family for a party, including getting a cake, providing a nice buffet, and arranging entertainment - a visit from a bird of prey rescue centre including owls, which my grandmother loves!
They
involved the other residents in the celebrations too which was very nice, we had a fantastic day and it's all thanks to the brilliant staff and management

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Overall Experience  Overall Experience 5.0 out of 5

Lovely care home looked after very well plenty to do forcresidence really look after them all and take care of them .
Food is very good too plenty to choose from aswell and not just left alone for too long

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Overall Experience  Overall Experience 5.0 out of 5

The staff at this home are great with my auntie she has settled in very well they do a lot of activities everyday and take her on trips and are always friendly with both me and my cousin thank you for everything you do for my aunt.

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Overall Experience  Overall Experience 5.0 out of 5

My auntie has been in this home for just over a year she has settled in very well and likes it she likes all the staff they are brilliant with her she especially likes her breakfast full English everyday.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely seeing my aunt going out on trips and walks, and seeing her do activities in the home, she loves it.

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Overall Experience  Overall Experience 5.0 out of 5

Although mum has dementia she is always happy and cheerful when we visit each week, which is a positive reflection on her care and a comfort to myself and my sister. Staff are always pleasant and helpful.


Lady on reception should have a uniform!
Care home manager firmly believes in "poets day"

Reply from Andrea Gibson, Home Manager at Halcyon Court

Thank you for taking the time to review Halcyon Court and we are pleased you rate our overall experience as excellent. We appreciate your kind comments regarding the conduct of our team and we are pleased your Mum is happy with us here. Thank you also for taking the time to discuss this feedback with us and we are pleased to hear the comments around Poet's day was in response to our previous jokes. It's great to have you visiting the home and we look forward to seeing you again soon.

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Overall Experience  Overall Experience 4.0 out of 5

I would like to highlight the fantastic work a member of staff has done in relation to caring for my mother. Mum was admitted to hospital in January and this carer took personal time to visit her in hospital and also championed her care as a true advocate in a large hospital. Whilst there I was in regular
contact with her and we shared reports. She also followed up on return. This member of staff is a credit to herself and the caring profession she works in.
As a side note, the carer has also taken it upon herself so ensure my contact with mum was initiated and continues via a messaging app as I live in Australia.
Also an honourable mention to another team lead who is also very connected, knowledgeable and will use all avenues open to explore care for mum.

Reply from Andrea Gibson, Manager at Halcyon Court

Thank you for taking the time to review Halcyon Court and we are please that you rate our cleanliness as excellent. Thank you for your kind comments regarding one of our team. We aim to make daily life the best it can be for each of our residents, so we are happy to discuss all aspects of our care at a mutually convenient time.

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Overall Experience  Overall Experience 5.0 out of 5

The manager was very efficient in responding to my request for contacting the housing association of my father who needed proof of permanent residency. This enabled us to move forwards in the background distractions of my Dad's care.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was a dementia resident for approximately 3 years when sadly she passed away. The staff however, were exceptional with their care and compassion during my mum's final weeks and days.


They strived to reach appropriate medical teams and professionals when she started to deteriorate to get necessary

advice for her care and kept me updated every step of the way.


The final days were where compassion of the highest kind was witnessed by all the care staff. They were always by her side, played her favourite music and ensured she was as comfortable as possible.


My mum has been so well looked after during her time here and the staff go above and beyond for residents and their family, always with a smile on their faces! Huge thank you me for everything!

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Overall Experience  Overall Experience 5.0 out of 5

Helpful, friendly and informative staff.

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Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff at Halcyon Court to be very helpful and friendly. The home is kept clean and tidy and residents appear to be happy and healthy living there.
My friend has her own room so she can have some quiet time should she wish to. There is also lots of rooms to mix with other residents.

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Overall Experience  Overall Experience 3.0 out of 5

We are grateful for the welcome my friend has recieved. Thank you.
I am grateful for the contact with one member of staff in particular who has been the recipient to my emails. An induction pack would have been helpful and answered the many questions we have had. It is not always clear which staff
member to speak to. My friend is not always dressed in clean clothes, as he tends to replace worn underwear in drawers, perhaps if the staff could check him daily and remember for washing. I don't think his good jumpers and trousers have been washed since his arrival. Sometimes mail is just left inside the front door, so residents have been able to help themselves.

Reply from Andrea Gibson, Home Manager at Halcyon Court

Thank you for taking the time to leave Halcyon Court a review. All feedback is very important to us and we look forward to discussing the points below at our meeting this week. Our residents are at the heart of all we do here and we strive to provide excellent care in a comfortable and homely environment.

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Overall Experience  Overall Experience 5.0 out of 5

One lady is really good to me, she goes out of her way to support me, she helps me buy my clothes and footwear and she washes them for me. They always go out of their way to talk to me and support me even when I'm having bad days.

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Overall Experience  Overall Experience 1.0 out of 5

Had a horrible experience with this home after 3 falls of mum in law over 8 months. Never ever rang whilst she was in hospital to ask how she was. The last time she fell due to a carer not taking proper care to keep her safe. She ended up in hospital for last time and died 5 weeks later in nursing home.
Keep an eye on your relative and make sure care plans are person centered and followed properly.

Reply from Andrea Gibson, Manager at Halcyon Court

Thank you for your review, the matter is being fully investigated. We take all feedback seriously and the wellbeing and safety of all our residents and colleagues is our priority.

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Current Review Score: 9.6 (9.624)

Overview of Review Score

The Review Score of 9.6 (9.624) out of 10 for Halcyon Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.624 for Halcyon Court is calculated as follows: ( (277 Excellents x 5) + (78 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 380 Ratings = 4.624

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Halcyon Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (10)

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Frequently Asked Questions about Halcyon Court

What types of Care is Halcyon Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Halcyon Court have?

There are 71 Single Rooms.

What are the Facilities & Services at Halcyon Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Halcyon Court to the centre of Leeds?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Halcyon Court to verify any information. View our terms and conditions. Halcyon Court has an Enhanced Service - more info.