Halcyon Court, Leeds, West Yorkshire
Halcyon Court, Leeds, West Yorkshire
Halcyon Court, Leeds, West Yorkshire

Anchor’s Halcyon Court enjoys a quiet location in Headingley. It provides quality care and pleasant facilities within a comfortable and relaxing environment. The home benefits from good road and public transport links, as well as local shops and amenities the suburb has to offer.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. Residents receive detailed care plans to ensure their individual health and care needs are continually met. Anchor takes pride in the dementia care it provides and offers on-going training to care staff ensure their approach always reflects best practice.

Anchor is England's largest provider of housing and care for the over 55s and was voted one of the Sunday Times Top 100 Not-for-Profit Organisations to work for in 2016. Anchor strives to provide high quality care and surpass expectations by reinvesting the money it makes back into its properties and services.

Group: Anchor

Person in charge: Krzystof Bialczyk (Home Manager)

Local Authority / Social Services: Leeds City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 71 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 71

Rooms with ensuite WC: 71

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Halcyon Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 22 Nov 2017

We currently have one vacancy for care. Please contact Halcyon Court directly for further information.

Reviews

8.7 Halcyon Court has a Review Score of 8.7 (8.685)

The Review Score of 8.7 (maximum of 10) for Halcyon Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Halcyon Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.333 for Halcyon Court is calculated as follows: ( (29 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 69 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.352 Points relating to the number of positive Reviews for Halcyon Court is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.2 positive Reviews (71 registered maximum number of service users ÷ 5). 5 Reviews ÷ 14.2 Target = 0.352

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Halcyon Court?

  • Extremely LIKELY
    4
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Halcyon Court

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Resident / Service User
    1

Very professional yet very caring towards our friend. Could deal with his foibles and strange habits. Staff were friendly and welcoming.

He returned from the hospital under continuing care - end of life, for his last 7 days and was cared for with love, concern and respect. He was comfortable, clean and treated with so much concern.

Cannot praise care too highly.

How likely would you be to recommend Halcyon Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My mum seems to be very settled at Halcyon Court. She loves the food and the staff seem to genuinely care about the residents - my mum says they would do anything for you. Her room is lovely and cleaned regularly. She has a group of friends and enjoys some of the activities. It is very easy to communicate with management - they are approachable and friendly. My mum doesn't shower or change her clothes as often as we would like but that could be down to her not wanting to and I appreciate the staff's hard work and are short of time.

How likely would you be to recommend Halcyon Court? Likely

Average Rating: 

 4.5 out of 5

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

I am well looked after, comfortable and content.
The staff here are very caring.

How likely would you be to recommend Halcyon Court? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother was a reluctant resident in the home. The staff and administration worked very hard consistently over her first six weeks to make her welcome and address her needs. They really tried very hard to win her over. The quality of catering varies. There was a disappointment with the time it took to address some maintenance issues but not the fault of this home or staff, more the policy fo the Anchor Group.
Care needs are being continuously assessed and addressed. Hospital appointments are well arranged and organised. This is an excellent care home.

How likely would you be to recommend Halcyon Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We were very dubious about putting Mum in a care home. After visiting Halcyon Court we were very pleased. The staff are very helpful and caring. Nothing seems to be too much trouble. Every query I have had has been dealt with promptly and efficiently. I couldn't be happier with our choice of care home for Mum

How likely would you be to recommend Halcyon Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The overall standard of care is good although the home is sometimes hampered by staff sickness and lack of back up. More care could be had with the personal effects of the residents. Food is good and as is the dignity the staff give to residents.

How likely would you be to recommend Halcyon Court? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Kairen Horner, District Manager at Halcyon Court responded to this review on 04 Nov 2016:

Thank you for your comments; we welcome feedback and always use it to improve the service we provide. Our regular staff can often help out when there is staff sickness and we also have dedicated bank staff who will step in and cover when needed. I understand that recently, there was an unusual situation whereby several staff were sick at short notice and it took some time to arrange full cover. Due to room vacancies, staffing levels were adequate but we accept that this made staff extremely busy. This was an exceptional circumstance but in light of this occurrence, we are currently recruiting more bank staff.

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Awards / Recognitions

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Care Home Idol 2016

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