They went out of their way to look after him, which was genuine care.
P T (Nephew of Resident)
The staff on the day were very professional, caring and helpful. Couldn't expect anymore.
C S (Great-grandson of Resident)
The staff went out of their way to help celebrate my grandmother's 100th birthday,
Dave T (Grandson of Resident)
Colleagues at Halcyon Court will be happy to discuss our weekly fees with you and what our fees include.
These prices are only a guideline, please contact Halcyon Court to find out the exact price for your requirements.
Visitors are welcome at Halcyon Court.
Onsite parking is available, including disabled spaces.
Halcyon Court has a Review Score of 9.6 (9.624) out of 10, based on 33 reviews in the last 2 years. Over all time Halcyon Court has 64 reviews.
Review from J M (Daughter of Resident) published on 15 August 2025
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The
One of the highlights of Halcyon is the food. It's not only nutritious but also incredibly tasty, with a wide variety of options that cater to different dietary needs. My relative often mentions how much they enjoy mealtime, which speaks volumes about the quality of care provided.
Overall, Halcyon Care Home excels in every aspect-from cleanliness to management, staff efficiency, and the quality of food. I highly recommend
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Review from T S (Son-in-law of Resident) published on 15 August 2025
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The facility is always clean and well-maintained, providing
What truly stands out is the caring staff. They go above and beyond to make each resident feel valued and loved, treating them like family. The environment at Halcyon is simply fabulous, fostering a sense of community and belonging.
If you are looking for a care home that offers quality care, great food, and a warm atmosphere, Halcyon is the place to be!
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Review from Margaret T (Sister of Resident) published on 4 August 2025
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Review from P T (Nephew of Resident) published on 21 July 2025
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Review from C S (Great-grandson of Resident) published on 9 June 2025
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Review from Pauline T (Daughter of Resident) published on 9 June 2025
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Review from Dave T (Grandson of Resident) published on 9 June 2025
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Review from Anne-Marie S (Granddaughter of Resident) published on 9 June 2025
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Review from Dawn C (Niece of Resident) published on 12 May 2025
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Review from Gary H (Nephew of Resident) published on 6 May 2025
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Review from Tracey R (Niece of Resident) published on 1 May 2025
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Review from John W (Son of Resident) published on 24 April 2025
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Lady on reception should have a uniform!
Care home manager firmly believes in "poets day"
Reply from Andrea Gibson, Home Manager at Halcyon Court
Thank you for taking the time to review Halcyon Court and we are pleased you rate our overall experience as excellent. We appreciate your kind comments regarding the conduct of our team and we are pleased your Mum is happy with us here. Thank you also for taking the time to discuss this feedback with us and we are pleased to hear the comments around Poet's day was in response to our previous jokes. It's great to have you visiting the home and we look forward to seeing you again soon.
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Review from C T (Son of Resident) published on 22 April 2025
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Reply from Andrea Gibson, Manager at Halcyon Court
Thank you for taking the time to review Halcyon Court and we are please that you rate our cleanliness as excellent. Thank you for your kind comments regarding one of our team. We aim to make daily life the best it can be for each of our residents, so we are happy to discuss all aspects of our care at a mutually convenient time.
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Review from R K (Son of Resident) published on 9 April 2025
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Review from Lisa G (Daughter of Resident) published on 2 April 2025
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They strived to reach appropriate medical teams and professionals when she started to deteriorate to get necessary
The final days were where compassion of the highest kind was witnessed by all the care staff. They were always by her side, played her favourite music and ensured she was as comfortable as possible.
My mum has been so well looked after during her time here and the staff go above and beyond for residents and their family, always with a smile on their faces! Huge thank you me for everything!
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Review from S C (Daughter of Resident) published on 27 February 2025
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Review from Kath B (Friend of Resident) published on 22 January 2025
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Review from M S (Friend of Resident) published on 20 January 2025
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Reply from Andrea Gibson, Home Manager at Halcyon Court
Thank you for taking the time to leave Halcyon Court a review. All feedback is very important to us and we look forward to discussing the points below at our meeting this week. Our residents are at the heart of all we do here and we strive to provide excellent care in a comfortable and homely environment.
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Review from Yvonne M (Resident) assisted by family/friend published on 18 December 2024
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Review from M S (Daughter-in-law of Resident) published on 29 November 2024
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Reply from Andrea Gibson, Manager at Halcyon Court
Thank you for your review, the matter is being fully investigated. We take all feedback seriously and the wellbeing and safety of all our residents and colleagues is our priority.
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The Review Score of 9.6 (9.624) out of 10 for Halcyon Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.624 for Halcyon Court is calculated as follows: ( (277 Excellents x 5) + (78 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 380 Ratings = 4.624
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Halcyon Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Feb 2023
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