Halcyon Court

Cliff Road, Headingley, Leeds LS6 2EZ
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9.6 64 Reviews
  • Halcyon Court, Leeds
Anchor’s Halcyon Court care home enjoys a quiet location in Headingley. It provides quality care and pleasant facilities within a comfortable and relaxing environment. The home has achieved Veteran Friendly Framework (VFF) accreditation and is proud to be able to care for veterans.

The home benefits from good road and public transport links, as well as local shops and amenities the suburb has to offer. The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

Residents receive detailed care plans to ensure their individual health and care needs are continually met. Anchor takes pride in the dementia care it provides and offers on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England's largest not-for-profit provider of housing and care for the over 55s. Anchor strives to provide high-quality care and surpass expectations by reinvesting the money it makes back into its properties and services.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1170
  • Self-Funded Residential Dementia Care: from £1170
  • RESPITE Self-Funded Residential Care: from £1170
  • RESPITE Self-Funded Residential Dementia Care: from £1170

Colleagues at Halcyon Court will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Halcyon Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Andrea Gibson (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Halcyon Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Halcyon Court.

Parking

  • Onsite parking is available, including disabled spaces.

Halcyon Court Reviews (64)

Total of 64, showing 21-40
9.6

Halcyon Court has a Review Score of 9.6 (9.624) out of 10, based on 33 reviews in the last 2 years. Over all time Halcyon Court has 64 reviews.

Overall Experience

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Date Published

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Review from M M (Daughter of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for in Halcyon Court for more than three years. She turned 100 last month and the home held a lovely party for her. She received a beautiful bouquet from the CEO of Anchor. The staff are always helpful, pleasant and friendly. I feel that Mum is happy and well cared for. The
gardens at Halcyon Court have improved a great deal recently. They look much better, which is important as I often take my mum outside when I visit.

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Review from J M (Daughter of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We never thought we'd be able to get Mum to her only granddaughter's wedding as she's been reluctant to leave her bedroom and before home, I mentioned my worries and concerns to the manager and she was so lovely and helpful and said they would help me and the family make it possible. Whatever we wanted
they would help. They had her ready and dressed with all her tablets for two nights away and when we picked her up it went so smoothly without any upset or resistance. Mum had the best time at her granddaughter's wedding and to see all the family together after two years, it was a very beautiful but emotional day. Thank you so much for making our worries fade away it meant the world to Mum and also to us. Thank you.

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Review from L W (Brother of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home very supportive and the staff very helpful. My brother is well looked after and settled here. Thank you so much.

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Review from J R (Son of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Halcyon Court is just right for my mother. The action is peaceful enough. The carers are so friendly and kind. Not pretentious just with the best for the oldies in mind. The activities are good. Tea party Tuesday, kids making easter bonnets. I'm happy my mum is in good hands. She is happy here. Thanks
to all the staff!

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Review from Clive H (Son of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Halcyon Court from 2021 until she passed away in July 2024. Her care has always been excellent and the care staff really care.
If I had any concerns I knew they'd be addressed immediately and I got to know the management team and many of the staff on first-name terms.
In her
final days they really were incredible. Mum was treated with love and dignity. I and other family members spent many hours by Mum's bedside as she was in her final days and the staff took almost as much care of us as they did of Mum. We were able to come and go whenever we liked and there was always a cup of tea available.
When she passed it was clear to see the love the staff had for Mum and there were many tears.
We were never pressured to clear her things and Mum had asked that her 'decent' clothes be given to residents who had no family to provide for them, for which the home was delighted.
Our whole family will always be grateful for what the staff at Halcyon Court did for Mum. RIP Mum

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Review from A D (Resident) published on 19 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carer care is very good and friendly, also helpful when needed.

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Review from G S (Daughter of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was quite poorly last week and the staff were just excellent. They organised the correct care/medical assistance for her. They kept us updated and I'm sure it is their expertise and care that have pulled her through this latest episode we are so grateful to the whole team.

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Review from K P (Husband of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The senior care and the rest of the staff are very helpful and professional understanding of my wife's needs.

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Review from M P (Son of Resident) published on 3 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with Halcyon Court on Anchor Care Home. Anchor, Halcyon Court are the best (at the price level they operate at). I want to thank all the staff and management for looking after my mother so well.
My mother and I are very happy with the overall service. Thank you.

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Review from S O (Daughter of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have and my family have experienced kindness and understanding from staff. They are kind, the senior staff and reception have a wicked sense of humour. I feel that I could approach them about anything, especially about my mum's issues. Thank you.

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Review from R S (Granddaughter of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Came to bring my granny to the tea room and we rand an hour prior to ask to get her ready. No wheelchair available was looking for ages, had to get her to walk down and she was extremely tired after this. The food was lovely and a nice atmosphere. More wheelchairs are needed, please.

Reply from Andrea Gibson, Manager at Halcyon Court

Thank you for taking the time to review Halcyon Court and we are pleased you rate our staff as excellent. Our Afternoon Tea has become popular and we apologise that a wheelchair wasn't available to support your Grandma. We do have a number of porter chairs and other mobility aids available to assist our residents, and colleagues offered to take a selection of sandwiches and cakes to your Grandma's room.

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Review from Richard W (Brother of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Halcyon Court for some weeks. From the time I and my wife first saw Halcyon, we both had no doubts that this was the right place for my brother. We are welcomed every time we visit by warm, smiling staff and are touched by the good humour and enthusiasm of the people that work
there. This applies from the most senior members of staff down to the people that clean my brother's room. The first thing I notice when I see my brother is how well he looks and he, himself, says how settled he is. He feels safe and secure and is very trusting of the staff who care for him. There seems to be nothing that the staff will not do for the people under their care.
The times I have talked about the food at Halcyon, with my brother, he is very happy and says he gets plenty. Well done Halcyon.

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Review from J N (Resident) published on 23 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from Jane W (Daughter of Resident) published on 30 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is well looked after in Halcyon Court. The staff know her and her needs, and she responds well to them. My mum often chooses to stay in her room, but I am aware that there are a number of activities available for residents. Staff communicate quickly with us over any issues, and when we have
flagged anything they have been quick to respond. I would describe it as a friendly and caring environment.

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Review from A P (Daughter of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum sadly had to go into Full Time Care very recently after a fall at home. We picked Halcyon Court after a tour of several as it was clear that the residents there were very happy and the staff cared. Mum needs specialist Dementia care and she is getting that at Halcyon Court. They have taken
the time to attend to her personal care needs, which is no mean feat, and she is very well looked after. They also took the time to work with us and to design a care plan for Mum. It is lovely to visit her and see her up in the day room taking part in activities rather than being on her own in her room.
Her room is modern and always clean and the tea trolley is never far away.
We no longer worry about Mum as we did when she was living on her own at home, we know she is safe and being looked after. I can't thank the staff enough for taking the time to care for her as well as they are. Thank you.

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Review from Belinda M (Niece of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was moved to Halcyon Court from hospital. Due to the lack of communication to the care home from the hospital lead to quite a rocky start, but the care home went above and beyond to help us settle my uncle in.
The manager was so understanding and caring. She really put our family at ease
and made everything as easy as possible.
The staff are really lovely and had made my uncle feel very cared for.

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Review from Janet D (Daughter of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We had to get urgent care for my 93-year-old mother, who has mobility issues. Halcyon Court responded very quickly to what was a family emergency, they made us very welcome, and although my mother was only there for three nights, she said the staff were wonderful. They were kind and friendly and treated
her with dignity.

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Review from Chris W (Friend of Resident) published on 25 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My work colleague required convalescent care for twelve days due to a broken hip that had been operated on at hospital. I had rung eight other care homes before my friend was accepted. Extremely grateful.
All staff are excellent and friendly. Would recommend. Food was an issue because there was minimal
Halal options. However, the kitchen did their best. Many thanks for looking after my friend, grateful.

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Review from D B (Daughter of Resident) published on 21 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are kind, caring and interested in the state and welfare of residents. Are safety-aware and make an effort to keep residents' rooms clean. I think that staff face many challenges amongst which is caring for many people who are declining but despite this they provide good support to residents.

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Review from M G (Son of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hacylon Court is a very friendly place, staff are friendly and well trained. The home is well kept and clean, lots of activities for the residents.
My mum is very happy and has been made very welcome, I do not worry when I leave her.

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Current Review Score: 9.6 (9.624)

Overview of Review Score

The Review Score of 9.6 (9.624) out of 10 for Halcyon Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.624 for Halcyon Court is calculated as follows: ( (277 Excellents x 5) + (78 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 380 Ratings = 4.624

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Halcyon Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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