Halcyon Court

Cliff Road, Headingley, Leeds LS6 2EZ

9.6 64 Reviews

They went out of their way to look after him, which was genuine care.

P T (Nephew of Resident)

The staff on the day were very professional, caring and helpful. Couldn't expect anymore.

C S (Great-grandson of Resident)

The staff went out of their way to help celebrate my grandmother's 100th birthday,

Dave T (Grandson of Resident)

Anchor’s Halcyon Court care home enjoys a quiet location in Headingley. It provides quality care and pleasant facilities within a comfortable and relaxing environment. The home has achieved Veteran Friendly Framework (VFF) accreditation and is proud to be able to care for veterans.

The home benefits from good road and public transport links, as well as local shops and amenities the suburb has to offer. The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

Residents receive detailed care plans to ensure their individual health and care needs are continually met. Anchor takes pride in the dementia care it provides and offers on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England's largest not-for-profit provider of housing and care for the over 55s. Anchor strives to provide high-quality care and surpass expectations by reinvesting the money it makes back into its properties and services.

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Care Provided by Halcyon Court

Primary Care Categories

Older Person Care
Dementia

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 71 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia

Other Care Provided

Convalescent Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

Self-Funded Residential Care: from £1170
Self-Funded Residential Dementia Care: from £1170
RESPITE Self-Funded Residential Care: from £1170
RESPITE Self-Funded Residential Dementia Care: from £1170

Colleagues at Halcyon Court will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Halcyon Court to find out the exact price for your requirements.

Contact Halcyon Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Contact Halcyon Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Anchor

Person in charge

Andrea Gibson (Manager)

Local Authority / Social Services

Leeds City Council

Admission Criteria

Please contact Halcyon Court directly to discuss yours or your loved ones' care needs.
Ages 65+

Care Home Design/Build

Purpose Built: No

Room Information

Single Rooms (71)
Couples/Companion Rooms (0)

Visiting

Visitors are welcome at Halcyon Court.

Parking

Onsite parking is available, including disabled spaces.

Halcyon Court Reviews (64)

9.6

Halcyon Court has a Review Score of 9.6 (9.624) out of 10, based on 33 reviews in the last 2 years.
Over all time Halcyon Court has 64 reviews.

Order by:

Total of 64, showing 61-64

Review from B P (Resident) assisted by family/friend published on 14 July 2017 Submitted via Postal Card • Report

Overall Experience

I am well looked after, comfortable and content.
The staff here are very caring.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from M H (Son of Resident) published on 20 March 2017 Submitted via Postal Card • Report

My mother was a reluctant resident in the home. The staff and administration worked very hard consistently over her first six weeks to make her welcome and address her needs. They really tried very hard to win her over. The quality of catering varies. There was a disappointment with the time it took

to address some maintenance issues but not the fault of this home or staff, more the policy fo the Anchor Group.
Care needs are being continuously assessed and addressed. Hospital appointments are well arranged and organised. This is an excellent care home.

Review from Brenda M (Daughter of Resident) published on 23 November 2016 Submitted via Postal Card • Report

We were very dubious about putting Mum in a care home. After visiting Halcyon Court we were very pleased. The staff are very helpful and caring. Nothing seems to be too much trouble. Every query I have had has been dealt with promptly and efficiently. I couldn't be happier with our choice of care home

for Mum

Review from P H (Son of Resident) published on 4 November 2016 Submitted via Postal Card • Report

The overall standard of care is good although the home is sometimes hampered by staff sickness and lack of back up. More care could be had with the personal effects of the residents. Food is good and as is the dignity the staff give to residents.

Reply from Kairen Horner, District Manager at Halcyon Court

Thank you for your comments; we welcome feedback and always use it to improve the service we provide. Our regular staff can often help out when there is staff sickness and we also have dedicated bank staff who will step in and cover when needed. I understand that recently, there was an unusual situation whereby several staff were sick at short notice and it took some time to arrange full cover. Due to room vacancies, staffing levels were adequate but we accept that this made staff extremely busy. This was an exceptional circumstance but in light of this occurrence, we are currently recruiting more bank staff.

Current Review Score: 9.6 (9.624)

Overview of Review Score

The Review Score of 9.6 (9.624) out of 10 for Halcyon Court is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.
The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.624 for Halcyon Court is calculated as follows: ( (277 Excellents x 5) + (78 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 380 Ratings = 4.624
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Halcyon Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Halcyon Court