What types of Care is Bridge House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Bridge House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bridge House Care Home to the centre of Brighouse?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Bridge House Care Home, Bracken Road, Brighouse, West Yorkshire HD6 4BQ

Review from E W (Son of Resident) published on 25 July 2025
Submitted via Postal Card • Report

Overall Experience

From our first viewing, we knew Mum's needs would be catered for. From the maintenance staff, cleaners, ward sister to reception staff, nothing is too much trouble. They are all so polite and caring. They really know their jobs here! We left Mum in their capable hands with no doubt what so ever that

she would be safe and well looked after. They kept us informed continually about Mum's health changes.
Bridge House is a care home that other care homes need to take lessons from.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you so much for your wonderful feedback. We are truly grateful for your kind words and are delighted to hear that you felt reassured from your very first visit. Our team at Bridge House is dedicated to providing the very best care, and it's heartening to know that their hard work and compassion made you and your mum feel supported and safe. Your comments are greatly appreciated and will be shared with all our staff. Thank you for trusting us with your mum's care - it was a privilege.

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Review from Margaret S (Daughter of Resident) published on 21 July 2025
Submitted via Website • Report

Overall Experience

My Mum has been at Bridge House Care Home for a month moving there following a stay in hospital after a fall, It was a big decision to move care homes but one that I am glad we have made. The time spent by the staff getting to know my Mum and understanding her needs has been amazing. There is a lovely

atmosphere and genuine kindness. My Mum is enjoying the many activities. I feel very comfortable visiting and it is lovely to be able to sit in the communal areas with my Mum. It was my Mums birthday and we were able to visit as a family with her grand children and great grand children using the day room and the bar area making it a special occasion. The weekly coffee mornings are a good opportunity to have a chat and get to know the other relatives visiting residents. She has a lovely room and it is kept immaculate and clean. My Mum does not have the best appetite but is eating very well. Its a huge decision to have to move a relative into care but so grateful for Bridge House.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

It's wonderful to know that your Mum settled in well, enjoying the activities, and making the most of our communal areas with you and your family. We always strive to create a warm and welcoming environment where our residents feel at home and their families feel at ease.We're especially pleased to hear that your Mum's birthday was a special occasion and that you were able to celebrate together with your family. Creating happy memories and supporting meaningful connections is at the heart of everything we do.Thank you for recognising the efforts of our staff in getting to know your Mum and ensuring her needs are met. Your comments about the cleanliness of her room and her enjoyment of meals and coffee mornings mean a great deal to us.

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Review from Jill M (Daughter of Resident) published on 30 June 2025
Submitted via Postal Card • Report

Overall Experience

My Mother recently spent four weeks at Bridge House - initially for respite due to my impending holiday but with a view to staying permanently. After looking around at Bridge House I was happy for my Mum to go although she was a bit reluctant. I told her she would be well looked after and cared for.

However, what I was shown was not what she got and on our return from holiday, I was horrified by what I saw. There was a total lack of care and attention and my Mum was deteriorating rapidly. We got her out as soon as we could. Due to her traumatic time at Bridge House it took her a while to settle at her new Care Home but she is now doing really well and I feel I have got my Mum back
again.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

We are very sorry that you feel your mums experience was not a positive one and that you feel the standard of care provided did not meet yours or your mums expectations. As you know we had no vacancies at the time of Mums stay on our residential floor and we explained that we only had a bedroom vacancy on our residential Dementia unit which was decided mum would try. It was decided that if during Mums short break on this unit and if a room on the residential floor became available we would support mum to move floors. However we did not have a vacancy during this time so mums stay was living alongside people who are living with medium acuity dementia. We would be very happy to meet with you to discuss your concerns again fully to enable us to address your concerns and take appropriate action to ensure that we are learning from your feedback.

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Review from Adele H (Wife of Resident) published on 5 June 2025
Submitted via Website • Report

Overall Experience

The staff at Bridge House Care Home have been amazing from day one. We have been made to feel so welcome and it's like a family here.
My husband has had fantastic care from the start and nothing is too much trouble for them to sort.
The kindness of the staff is second to none not only for the resident

but for all the family members too.
I would highly recommend this care home to anyone looking for care for a family member .

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you so much for your kind words and heartfelt feedback. We are truly delighted to hear that you and your husband have felt so welcome and supported at Bridge House Care Home. Our team is dedicated to providing compassionate care not only to our residents but also to their families, and it means a great deal to know that this has made a positive difference for you.It's been a pleasure to be part of your family, and your recommendation is greatly appreciated. We are grateful to have you as part of our Bridge House family. If there is ever anything more we can do to support you or your husband, please don't hesitate to let us know.I will pass your lovely review onto the care team at Bridge House Care Home.

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Review from Kenneth T (Son of Resident) published on 3 June 2025
Submitted via Postal Card • Report

Overall Experience

Having made the inevitable decision that my mother now needed full time care I visited several care homes.
Bridge House stood out especially with the modern building purposely built for a care home.
Fortunately there was a vacancy and we were able to bring several items from mums home to make her

room feel homely.
The management and staff have been absolutely brilliant. They have not been able to do enough for my mother and have been very supportive to myself.
Mum gets involved in the entertainment programme and afternoon teas. Mums birthday was made especially specially by the team at Bridge House.
Thanks everyone for everything.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you so much for sharing your heartfelt experience. It's clear how much thought and care went into choosing the right place for your mum, and we're delighted that Bridge House has lived up to your expectations. We're especially pleased to hear that the team has been so supportive to both you and your mum, and that she's enjoying the activities and special occasions. Your kind words about our staff and the care provided mean a great deal to usthey are dedicated to making every resident feel valued and supported.Thank you again for your positive feedback. If theres ever anything more we can do for you or your mum, please dont hesitate to let us know.

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Review from P T (Wife of Resident) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience

My husband has been on floor 3 at Bridge House coming up to 2 years and is unable to walk due to his dementia. He is bedbound and is repositioned several times a day. The carers work hard and one so kind and understanding to his needs. His skin is very sensitive and easily breaks into sores. His room

is spotless. His clothes and bedding go to the laundry and returned within 24hrs. His meals are plenty & solved by management quickly. I feel very comfortable leaving my husband in their hands when I go home each day.

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Review from L T (Daughter of Resident) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience

I am incredibly grateful for the exceptional care my mum received at Bridge House over the last 6 years. From day one, the staff demonstrated genuine kindess, compassion and professionalism. They took the time to understand her individual needs and ensured she felt comfortable and valued. The facility

was always clean, warm and welcoming, with a homely atmosphere that put both mum and family at ease.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you so much for your heartfelt message. It means a great deal to all of us at Bridge House to know that your mum felt comfortable, valued, and well cared for during her time with us. Our team is dedicated to providing compassionate and personalized support, and your kind words are a wonderful recognition of their efforts. We are truly grateful for the trust you placed in us and are glad that both your mum and your family felt at home here. Please accept our warmest wishes and thanks.

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Review from Cathy M (Sister of Resident) published on 24 April 2025
Submitted via Postal Card • Report

Overall Experience

The staff at Bridge House are special. They have all done their very best to provide excellent care for my sister. They work incredibly hard and go above and beyond to personalise the care and give it with compassion, respect and a sense of humour. The slogan for Bridge House is 'kindness lives here',

it certainly does.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you so much for your heartfelt feedback. It means a great deal to our team to hear that their dedication and compassion have made such a positive difference for your sister and your family. At Bridge House, we truly believe that "kindness lives here," and we are committed to providing personalised care with respect, humour, and warmth every day. Your recognition of our staff's hard work and the individual attention they give is deeply appreciated and will be shared with the whole team. Thank you again for your kind words and for trusting us with your sister's care,

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Review from I W (Husband of Resident) published on 15 April 2025
Submitted via Postal Card • Report

Overall Experience

Extremely good. Would highly recommend.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for sharing your positive feedback! If you'd like assistance with anything or have questions, feel free to ask. I will pass your kind words on to the team.

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Review from Ramantas G (Son of Resident) published on 11 April 2025
Submitted via Postal Card • Report

Overall Experience

Our family feel very comfortable with the care provided and being local gives us easy access and have always found the staff attentive to my mothers needs. And am immediately contacted if an issue arises. A lovely homely care home, we feel lucky to have Bridge House so near.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

It's wonderful to hear that your family feels comfortable with the care provided at Bridge House and that the staff are attentive to your mother's needs. Having a care home that feels homely and is conveniently located nearby can make such a positive difference, not only for your mother but for your entire family. I will pass your lovely words on to the whole team.

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Review from Sonya S (Daughter of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience

I honestly cannot thank the staff at Bridge House enough for the help and support they gave my mum over the 6 months she had in their care.
As mum stayed for periods on every floor, due to changes in her needs because of her condition, I can say with hand on heart that everyone goes out of their way

to make residents feel supported and comforted in an environment which really feels like family and a home away from home for them. Their kindness and compassion has no bounds - not only are they there for their residents, but also for their families and loved ones through good and also difficult times - you really are guardian angels.
Thank you for everything and can honestly say that I miss seeing you all and will continue to support you in any way I can x

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

I am deeply touched by your heartfelt message expressing gratitude for the care and support our team provided to your mother during her stay at Bridge House. It means a great deal to us that you felt our environment was like a "home away from home" for her, and that our staff's kindness and compassion made a significant difference.We strive to create a warm and supportive atmosphere for all our residents and their families, and it's wonderful to know that we were able to achieve this for you and your mother. Your appreciation is a testament to the dedication and hard work of our entire team, and I will ensure that your kind words are shared with everyone involved.

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Review from June P (Sister of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience

To have to move a loved one from hospice to a nursing home is frightening. But from the lovely receptionist, nurses and carers at Bridge House Care Home, we were looked after as a family. My sister, the patient, received all the medical attention she needed along with all the care and kindness. The

staff are like one big family and work together to ensure patients are happy and go the extra mile to make sure all their needs are catered for. A great big thank you Bridge House for helping us through a traumatic time. We will always be grateful.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you so much for taking the time to share your experience with Bridge House Care Home. We are deeply touched by your kind words and truly appreciate how you've described our team's compassionate approach during such a challenging time for your family. Your testimonial means a great deal to us. We understand that moving a loved one between care facilities can be incredibly stressful and our goal is always to provide not just medical care but genuine, emotional support for both patients and their families. We are particularly grateful that you felt our staff worked together like a family and went the extra mile to ensure your sister's comfort and needs were met. Your words of gratitude remind us why we are passionate about the care we provide. We are honoured to have been able to support you and your sister and we will continue striving to provide the highest standard of compassionate care. I will pass your lovely review on to the staff team.

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Review from Stephen T (Son of Resident) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience

All the staff, from management down to carers and cleaners, were brilliant. Nothing was too much. Everything that Mum required in her final weeks of life was provided to make her feel comfortable and at ease. Communication was excellent, especially when it was said that she didn't have long to live,

giving us the opportunity to be with her for her final breath. Spotlessly clean and more like a five-star hotel with first impressions putting us at ease meaning it was a pleasure to visit.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you so much for taking the time to share such a heartwarming and detailed review about our care home. We are deeply touched by your words and truly appreciate how you recognised the dedication of our entire team - from management to carers and cleaning staff. Your feedback means a great deal to us, especially knowing how compassionately we supported your mother during her final weeks. We strive to provide not just care but genuine comfort and dignity for our residents and their families. We are proud that our team's efforts made the environment feel welcoming and comfortable. Our goal is always to create a supportive, clean and reassuring space that helps families feel at ease during challenging times. Your kind words will be shared with our entire team to boost their morale and reinforce the importance of the compassionate care they provide every single day.

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Review from Mark C (Son of Resident) published on 7 January 2025
Submitted via Website • Report

Overall Experience

Do not look anywhere else, the staff in Bridge House Care Home are sent from heaven. My mum's time in care could not have been better, not only did they care for my mum, they cared for every visitor she had. The facilities are wonderful.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you so much for sharing your wonderful experience. It means the world to hear how compassionate and caring the staff were, not just to your mother but to her entire family. I'm truly glad she found such a supportive and loving environment during her time at Bridge House Care Home. I will pass your kind words on to the team at Bridge House.

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Review from Jo C (Daughter of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience

My mum was at Bridge House Care Home from October to December for two months. Mum, very sadly, passed away there on Thursday 5th December. We were so very impressed at how staff from all levels showed so much dignity and respect to Mum and us at this very difficult time.
We feel very lucky that our

mum was able to spend the last few months of her life in this nursing home and to receive the care, support and humour that the staff provided.
Huge thank you to everyone.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for taking the time to complete a review. I will pass on your kind words to the team. The team work hard to provide a person-centred approach. We are also pleased to hear that your family felt well supported and that their needs were met during this time. Thank you.

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Review from Michael S (Son of Resident) published on 31 December 2024
Submitted via Website • Report

Overall Experience

I attended a relatives meeting at the care home to listen and contribute, the meeting was very well put together making sure all relevant points were covered according to the agenda and also any issues that we had were answered and made note of, the meeting was attended by different staff from different

departments so all questions where given a appropriate answer, all the information was put to us in a very professional manner making sure that we understood all the points.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you so much for your review! We appreciate you taking the time to share your thoughts about the care home meeting. It means a lot to us to know that we're on the same page regarding the care and support of your loved ones. I will share your review and lovely comments with the team at Bridge House Care Home.

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Review from H R (Daughter of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience

Thanks for all the care you gave my dad. He was only with you a short time, five months, you made a huge difference, looking after Dad who couldn't do anything for himself due to late-stage Alzheimer's.
As sad as it is to know he has passed, you gave us the last day with him and supported us, as a

family, up to his last breath, contacted the funeral director for us too, we will always remain grateful.
The home itself, all staff/carers, we will always remember your dedication and dignity to Dad. Thank you.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

We truly appreciate your kind feedback regarding the care given to your dad. It was an honour to support your dad and family during his time with us and we are sorry for your loss. Our team is committed to providing compassionate care and your words mean a lot to us. I will share your kind and lovely words with the staff team at Bridge House Care Home.

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Review from Mark E (Son of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience

My mother moved into Bridge House Care Home in August. She was allowed to bring some furniture and pictures which helped her settle in.
The staff are all wonderful. They are very patient and look after all of the residents very well. She is taken into the shared dining room every day which is good

because there is always something happening.
Very pleased she is at Bridge House.

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Review from Janet F (Daughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience

Our dad was a resident of Bridge House Care Home, for what turned out to be the final four months of his life. Bridge House was welcoming from the first visit, with easy visiting access at all times.
Dad was on floor two and his family want to express thanks for the professionalism and care shown to

dad by all the staff. While there were a few teething issues getting Dad settled, these were soon sorted. The whole family were grateful for the efforts made by the nursing staff in particular, to keep Dad out of hospital and make sure he was settled and happy. We are grateful that he was able to spend his final days at Bridge House being looked after by staff who knew him and cared for him. We are also grateful for the help and support given to the family during this time.
We would have no hesitation in recommending Bridge House.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for your kind words. Thank you for taking the time to leave us this fantastic review. Your kind words will be passed on to the team at Bridge House Care Home.

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Review from L D (Son of Resident) published on 28 October 2024
Submitted via Website • Report

Overall Experience

All round, great experience, would highly recommend this care home. Staff and management are brilliant. They really looked after my mother in her last year of life. Thanks for the care and help. We would use again.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for taken the time to complete a review. I will pass on your kind words to the team. The team work hard to provide a person-centred approach. We are also pleased to hear that your family felt well supported and impressed by the high-quality care we provide.

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