Bridge House Care Home

Bracken Road, Brighouse HD6 4BQ
Review Us
9.9 93 Reviews
  • Bridge House Care Home, Brighouse
Bridge House Care Home is a warm and welcoming 66 bed care home on the outskirts of Brighouse offering residential, nursing and dementia care.

The home was designed and built, and is run by family owned Fisher Care who have well over 30 years experience caring for older ladies and gentlemen across Yorkshire. With the greatest attention to detail regarding every aspect of the home, the team are extremely proud of Bridge House and the care that they provide to residents.

The sixty-six en-suite bedrooms are each individually designed with different colour pallets and contrasting furnishings, giving a modern yet restful feel and maintaining a homely ambiance. Residents have a huge choice of shared communal spaces including a rooftop garden, a pub, a cinema room, a small shop and a café area.

Professional and well-trained staff provide person-centred care in a tranquil, caring environment. Kindness, warmth and compassion from every team member helps them to deliver safe and effective care.

The building itself, designed with long term sustainability in mind, boasts a heat source ground pump, LED energy-saving lighting and underfloor heating throughout to minimise the carbon footprint.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1600
  • Self-Funded Residential Dementia Care: £1100 – £1800
  • Self-Funded Nursing Care: £1300 – £1800
  • RESPITE Self-Funded Residential Care: £1200 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1800
  • RESPITE Self-Funded Nursing Care: £1200 – £1800

Fees vary upon needs which are assessed on enquiry and in person by means of a detailed Health Care Assessment

These prices are only a guideline, please contact Bridge House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Patricia Lavery (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 5

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • If travelling a distance, it is always advisable to ring the home first to make them aware of arrangements to support visitors.

Parking

  • Parking is available on site for visitors to Bridge House.

Bridge House Care Home Reviews (93)

Total of 93, showing 81-93
9.9

Bridge House Care Home has a Review Score of 9.9 (9.854) out of 10, based on 50 reviews in the last 2 years. Over all time Bridge House Care Home has 93 reviews.

Overall Experience

  • 81
  • 8
  • 2
  • 0
  • 2

Date Published

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Review from Karen G (Friend of Resident) published on 7 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend regularly whilst in Bridge House Care Home and I was instantly greeted by the most caring, helpful and kind staff that do an amazing job, day in day out, treating my friend with such dignity. Nothing was too much for them and I found it so lovely that the staff had taken the time
to get to know my friend and her hobbies and interests and how she told me that they took her up to the rooftop garden every day so she could listen to the birds, she always did love them. Such a beautiful home with beautiful staff. I couldn't recommend Bridge House anymore, they really did a fantastic job! Thank you.

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Review from A B (Wife of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was not easy to put my husband into care. Now he is settled at Bridge House.
He enjoys the food which is varied, well prepared and presented. I notice that if residents are not able to come to the day room to eat a carer takes a tray to their rooms and if necessary helps them to eat there. I know
care is taken to ensure each gets food to their liking.
All the staff are friendly, caring and helpful to residents and family. They are patient and gentle with residents, some of whom have very varied needs and some can be difficult at times.
The manager and ancillary staff are always available, approachable and helpful.
The staff have asked about his earlier life, work and hobbies etc. So they can talk to him about his interests. There are activities each day for those bale to take an active part. I know that those less able to 'do' and activity are still involved as much as possible.
The whole building is clean and well presented. We have made good use of the room gardens during this summer weather.
We are very pleased with the overall support and care he has received since he has been here knowing he is well looked after gives us much comfort and reassurance.
I strongly recommend Bridge House.

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Review from Diane W (Daughter of Resident) published on 2 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Bridge House in February after an extended period in hospital.
Whilst there, he was treated with kindness and respect by the wonderful, helpful and friendly staff - nothing was too much trouble for them.
Although Dad was in a wheelchair, it did not prevent the staff from making sure
he was involved in all the activities and at mealtimes, he would enjoy sitting with other residents around the dining table in the lovely day room.
The attention to detail at Bridge House is amazing, it feels like a five star hotel, all the rooms are spotless with beautiful modern furnishings - it really is stunning, however, it is the staff that makes this such a lovely place to stay.
We were always made so welcome - when asking about visiting times I was told “whenever you like” - visits to Dad were always most enjoyable.
Unfortunately, Dad passed away in June, again the staff were so caring - they dealt with everything professionally and compassionately during those last few difficult days.

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Review from Jenifer W (Daughter of Resident) published on 4 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First rate respite care provided for my mum from a dedicated and professional team of nurses and carers. Super clean, nicely appointed rooms, lovely outdoor terraces and roof garden. Amazing, uber friendly staff who were pivotal in Mum's speedy and happy recovery, very highly recommended.

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Review from Christopher H (Son of Resident) published on 28 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has just spent a week on respite care at Bridge House and she has really enjoyed her stay. The staff are very caring and respectful and have a great deal of patience with the residents and visitors alike. Her room was spotless and with modern furnishings and bedding with a lovely ensuite shower
room. Mother enjoyed all her meals which are served in a lovely clean dining room with excellent views.
Mother enjoyed her stay so much I have booked her in for two further visits 4 weeks apart and Mother is considering moving in permanently in the future when the time feels right.

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Review from Anne S (Wife of Resident) published on 6 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just successfully admitted my husband for respite into Bridge House Care Home. I really wanted to share my positive, honest experience with future users. We arrived late and the manager was leaving, she noticed us arriving and came straight over and showed us in, she showed us around the home
and introduced us to the staff team on duty. She was friendly, kind and courteous, as was every member of the care team we encountered.
Nothing was too much trouble for the manager, despite her being on her way out, she made us drinks, chatted with us about my husband's care needs, answered every question we asked.
I was so impressed! Never have I heard of such a person focused approach, or been met by such a warm individual.
I felt the need to share this on this website as I would like to say thank you to her and the care team, for making a very difficult decision such a positive experience. I cannot express how happy we both are with the service received.

Reply from Joanna Harrison-Taylor, General Manager at Bridge House Care Home

Thank you for taking the time to leave such a lovely review.
The team and I look forward to seeing you both again in April. Kind Regards Joanna.

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Review from Chantal F (Daughter of Resident) published on 26 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Bridge House last November and the care and attention she has received since moving in have been excellent. She loves her room and the views from the home which are superb. The home is exceptionally clean and very warm and the food is good. Above all, it is the attitude of the
staff which moves me to write this review. They are always tremendously positive, always smiling, extremely friendly and really nothing is too much trouble. My mother has settled really well and is very happy at Bridge House.

Reply from Joanna Harrison-Taylor, General Manager at Bridge House Care Home

Thank you for taking the time to leave such a lovely review, your feedback will be shared and much appreciated by the whole team here at Bridge House.

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Review from Jean A (Wife of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Bridge House Care Home since July and I find the staff helpful in every way. The home is clean and tidy in all rooms. I would not hesitate to recommend the home in all respects.

Reply from Joanna Harrison-Taylor, General Manager at Bridge House Care Home

Many thanks for your feedback, your comments are very much appreciated by the whole team here at Bridge House.

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Review from Anne F (Respite Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is excellent and friendly helpful staff.

Reply from Joanna Harrison-Taylor, General Manager at Bridge House Care Home

Thank you for your lovely feedback following your recent stay with us at Bridge House. We look forward to welcoming you back in the near future.

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Review from Sharon (Daughter of Resident) published on 22 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was at Bridge House receiving palliative care for four weeks after hospital discharge. The nursing floor had only just opened and there were about six residents at the time. The staff were very caring and attentive. They would chat with Dad, feed and give drinks when required and make sure his
music was on. Most of the main meals were frozen ready meals but a lot of puddings were made in-house. The resident nurses were very good and soon got to know Dad.


There were a few teething problems, such as issues in re-ordering medications and unfortunately some agency nurses filling staffing gaps which can be unsettling for residents. He also received clothes back from the laundry which were not his. Bearing in mind this Company already have homes in North Yorkshire this was surprising.


The building is beautifully decorated, with a lot of facilities. The security was very good.


Overall, I would recommend the home and hopefully, the teething issues are just that and have been sorted out.

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Review from Jane S (Daughter of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Bridge House since the day it opened and the care and attention she is given is second to none. When she arrived she could not walk, now she is walking having her hair and nails done and having a laugh with staff and is a lot happier. I can only thank the staff and management for
their expert care that makes my Mum's life happier, and also mine.

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Review from Eileen A (Daughter of Resident) assisted by family/friend published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Enjoyed my stay. Staff easy to get along with and were very patient and kind. Enjoyed the food particularly the soup. The loung and dining area both beautifully furnished and lovely to sit in. Everything just right for me. Would happily go there again.

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Review from Patricia W (Daughter of Resident) published on 2 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Bridge House Care Home on April 9th. The changes in her were immediate and remarkable - she is much more alert; she is engaging with and responding to all those caring for her; she is engaging with her stimulating environment; she is able, with assistance, to stand and take a few
steps. These are wonderful things for me to witness. My mother is very, very happy.
The owners, management and all care staff are committed to delivering high-quality care. It is clear that they have a vision of what care for the elderly should be and they are determined to deliver it. There is openness with relatives. I feel that I can talk to the staff about anything to do with my mother's care.
The activities organised are beneficial for the residents' well being. My mother enjoyed an outing last weekend with two other residents and carers. The fresh air and change of scene did all of us a power of good.
The home is beautiful, peaceful, yet stimulating. My mother loves her new room.

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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Bridge House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Bridge House Care Home is calculated as follows: ( (530 Excellents x 5) + (45 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 590 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bridge House Care Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (2)

Patricia

Patricia Lavery

Job Title: Home Manager

Joined: 2022

I am a very proud Home Manager here at Bridge House and I love this home so much that I came back after a spell working for another provider. The team here are exceptional and the senior leadership are supportive, kind and invested in delivering superb care for our residents.

Josh

Josh Fisher

Job Title: Operations Director

Joined: 2012

I'm the second generation of Fisher Care, my father having started the business in 1986. He instilled into me the importance of putting residents best interests at the heart of all of our decisions and I am very proud to carry his legacy forward - sharing his ethos of "excellence in care" with the team here at Bridge House.


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