Bridge House Care Home

Bracken Road, Brighouse HD6 4BQ
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9.8 94 Reviews
  • Bridge House Care Home, Brighouse
Bridge House Care Home is a warm and welcoming 66 bed care home on the outskirts of Brighouse offering residential, nursing and dementia care.

The home was designed and built, and is run by family owned Fisher Care who have well over 30 years experience caring for older ladies and gentlemen across Yorkshire. With the greatest attention to detail regarding every aspect of the home, the team are extremely proud of Bridge House and the care that they provide to residents.

The sixty-six en-suite bedrooms are each individually designed with different colour pallets and contrasting furnishings, giving a modern yet restful feel and maintaining a homely ambiance. Residents have a huge choice of shared communal spaces including a rooftop garden, a pub, a cinema room, a small shop and a café area.

Professional and well-trained staff provide person-centred care in a tranquil, caring environment. Kindness, warmth and compassion from every team member helps them to deliver safe and effective care.

The building itself, designed with long term sustainability in mind, boasts a heat source ground pump, LED energy-saving lighting and underfloor heating throughout to minimise the carbon footprint.
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Care Provided by Bridge House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1600
  • Self-Funded Residential Dementia Care: £1100 – £1800
  • Self-Funded Nursing Care: £1300 – £1800
  • RESPITE Self-Funded Residential Care: £1200 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1800
  • RESPITE Self-Funded Nursing Care: £1200 – £1800

Fees vary upon needs which are assessed on enquiry and in person by means of a detailed Health Care Assessment

These prices are only a guideline, please contact Bridge House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Patricia Lavery (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 5

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • If travelling a distance, it is always advisable to ring the home first to make them aware of arrangements to support visitors.

Parking

  • Parking is available on site for visitors to Bridge House.

Bridge House Care Home Reviews (94)

9.8

Bridge House Care Home has a Review Score of 9.8 (9.841) out of 10, based on 49 reviews in the last 2 years.
Over all time Bridge House Care Home has 94 reviews.

Overall Experience
  • 81
  • 9
  • 2
  • 0
  • 2
Date Published
  • 94
  • 12
  • 21
  • 49
  • 45
Reviewer Connection to Bridge House Care Home
  • 38
  • 21
  • 8
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 94, showing 41-60
Review from Roger H (Son of Resident) published on 9 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father has been a resident at Bridge House for the last 20 months or so and sadly passed away on New Year's Eve. He was a dementia sufferer and also registered blind and deaf.
My brothers and I would like to take this opportunity to thank all the staff who looked after Dad. Everybody has gone above
and beyond anything we ever thought was possible for human kindness and empathy, showing complete professionalism and loving care for our father. Special thanks to the care team on floor 3 and as a family, it is something we will never forget. Thank you for being there for our dad when he needed it. Happy New Year.
Reply from Victoria Lavery, Registered Manager at Bridge House Care Home

Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback. We are delighted to hear how happy you are with our care, Floor 3 staff were fond of your dad and have enjoyed looking after him in the past 20 months. The staff enjoyed, for that short time listening about your dad and his life. I know they all thought it was a pleasure to have known him and his family. We'll make sure to pass on your kind words to our dedicated staff team.

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Review from D R (Daughter of Resident) published on 28 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently had to move my Dad into emergency respite care, with a view of this being a more permanent arrangement and from the very first phone call, everyone I’ve dealt with has made a difficult process feel bearable. Nothing has been too much trouble and there has been no pressure on us at all during
this period of uncertainty, meaning things just seem to be slotting into place naturally. I can see my dad is safe and extremely well cared for and that means to world to me. From day one, all of the staff have been so warm, and caring and have shown such empathy to not only my dad, but to me too and I’ll be forever grateful for that. Although he’s a bit bewildered by the all changes, I can see a marked difference already in his physical appearance and even though we’ve got a long road ahead of us, I’m so glad it’s happening here.
Reply from Victoria Lavery, Registered Manager at Bridge House Care Home

Thank you for taking the time to complete a review. We are glad that you and your dad's experience is a positive one and that both of you are happy with the care we provided to your Dad. I will share your comments with the team. They work hard to ensure that the residents are safe and happy.

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Review from O R (Grandson of Resident) published on 28 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad suffers with dementia and has lost the ability to properly look after himself. We were extremely nervous about moving him into a care home but we had no need to be. The staff are amazing at what they do and I can not fault them at all. They are very welcoming and extremely caring.
Before
my grandad was moved here he had stopped looking like him. He was pale and looked to have lost a lot of weight due to forgetting to eat and forgetting to take medication. He has been a resident for around 3 weeks now and I can already see a huge difference in him, he has his colour back and looks like my grandad again which is amazing to see.
For the first time since we lost my grandmother, he has company the majority of the day which seems to have improved his mood. They also do different activities which he seems to love.
I am confident that this is the best place for him to be.
Reply from Victoria Lavery, Registered Manager at Bridge House Care Home

Thank you for taken the time to complete a review. The care team appreciate good feedback for the family, I will pass your kind comments on to all the team. We work hard at Bridge House to be person centred, this includes the well being of families members. The activities team work hard to gather ideas from the residents around their hobbies and interest. Thank you.

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Review from Phil W (Son of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in the home for nearly four years, and during that time, she has received the best care possible. All the staff are friendly and try hard to make sure the residents are well taken care of. My mother has had some challenging times during the years she has been there, but the home has
always gone the extra mile to make sure she has received the best care possible.
Reply from Victoria Lavery, Registered Manager at Bridge House Care Home

Thank you for your kind words; we appreciate good feedback, and they work hard to provide person-centred care. Your mother is a pleasure to look after, and it is lovely to hear you are happy with the care she receives. Thank you, I will pass your comments on to the staff team.

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Review from Jen L (Daughter-in-law of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Bridge House understand what my mother-in-law needs. She is cared for with sensitivity and good humour. She loves to interact with the staff, and there is always lots of laughter, which is great. I appreciate the time and attention taken to organise a whole range of activities and the
support she is given to join in. I feel very welcome at Bridge House. I know I will be listened to and can ask questions when needed. Communication with care staff, leaders and managers is excellent, and the regular meetings for relatives are very helpful.
Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for taking the time to complete a review. The staff appreciate your kind words. They work hard at Bridge House to provide a happy environment for residents and those who visit. Activities are always happy to hear any ideas that residents or families may have. I will pass your comments on to the staff.

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Review from Ian I (Son of Resident) published on 29 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Bridge House Care Home for five years. It's an astonishing purpose-designed building that really impressed her. Her stay there, as her mental and physical abilities decline, has seen its ups and downs, attested by the measures put in place by the CQC a few years ago. However, in
the last eighteen months the new management has worked tirelessly and imaginatively to put the experience of each individual resident at the centre of their concerns. Likewise, each member of staff appears to be fully on board with this philosophy and the recognition of their contributions by management has seen the staff turnover much reduced - a major factor in forming stable relationships with the residents. There's always some new activity happening with a dedicated activities coordinator. The outcome is that, despite Mum's declining abilities at 95 years, I've never seen her happier. An outstanding care home, very highly recommended.
Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback. We are delighted to hear how happy you are with our care, it is a pleasure to care for your mother. We're committed to ensuring a high standard of care and a comfortable living environment for residents and a place family enjoy visiting. We'll make sure to pass on your kind words to our dedicated staff.

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Review from Pat D (Wife of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Bridge House Care Home has been amazing. The carers helped me when I was in a bad way. They always have time to listen to you. They helped me so much. I cannot speak too highly of them, I will be forever grateful.
Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for taking the time to leave such wonderful feedback for the staff at Bridge House, All of our team are committed to providing the best possible care experience for all of our residents. I will ensure your feedback is passed on to the team.

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Review from M D (Sister of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
For my brother, Bridge House Care Home is an amazing environment. People don't often see the hard work that goes into the staff or the many challenges they face on a daily basis but they do an incredible job that is often overlooked. For all of their efforts, they merit every bit of recognition. All
I can say is that the personnel at Bridge House is exceptional and unmatched.
Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you so much for this feedback and review. The whole team will be delighted to hear your comments. The team at Bridge House work hard to deliver person-centred care that is right for each person and we are reliant on feedback. We thank you for taking the time to share your feedback and I will share it with the whole team.

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Review from Linda W (Daughter of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I have had amazing support from the management of Bridge House Care home to support my dad's ever-evolving care needs. They have gone over and above expectations to ensure my dad's care needs are met.
The staff on the third floor are simply amazing. They are so attentive to my dad. They
all work so hard and have a brilliant attitude whilst dealing with challenging situations. After my dad had a short hospital stay, all of the staff came to visit him on the second floor and took time to welcome him back and made him feel so welcome.
I can’t praise the staff working at Bridge House Care Home enough. They always take time (even though they are so busy) to listen to you/discuss my dad and always with the best attitude. What more could you ask for? It was a massive decision to move my dad to a care home but we definitely got the best! Thank you.
Reply from Victoria Lavery, Registered Manager at Bridge House Care Home

Thank you for taking the time to complete a review. I will pass your kind comments on to the team at Bridge House. The team work hard to provide great care and be person-centred in our approach.

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Review from Katie C (Granddaughter of Resident) published on 18 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff on floor one are very caring and friendly, they pay a lot of attention to residents and needs. The room on floor one is bright and always has nice music on. Very happy with the care of our grandmother.
Reply from VITA Care Consultants, Registered Manager at Bridge House Care Home

Thank you for taking the time to leave your lovely review. It is always nice to hear words like 'caring and friendly'. We continue to strive to provide the highest level of care and create a warm and welcoming environment for our residents. Thank you again for your kind review.

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Review from Tim C (Son of Resident) published on 18 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for over three years. The Covid years were challenging and had their problems but the new management team, director and new staff have made a huge difference and now the care is brilliant in a wonderful, purpose-built home. Mum is now doing really well and communicating with staff
is a pleasure, as is visiting.
Reply from VITA Care Consultants, Registered Manager at Bridge House Care Home

Thank you for your lovely review. We are so pleased to hear that your mum is happy and content at Bridge House Care Home. We hope to continue providing your loved one with the best possible care. It is always nice to hear the words 'brilliant' and 'pleasure'. Thank you for choosing Bridge House Care Home.

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Review from Iris W (Next of Kin) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
First class friendly staff very clean and entrance looks more like a hotel. Nothing too much trouble and hopefully, my husband will be able to stay as coming home is very unlikely but better care than possible at home.
Reply from Victoria Lavery, Registered Manager at Bridge House Care Home

Thank you for taking the time to complete a review. I will pass your kind words on to the care team at Bridge House.

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Review from S R (Granddaughter of Resident) published on 25 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad spent a whole week in this care home for respite and he loved every single minute of it. He was taken care of and nothing was too much for the staff, we as his family was very impressed with all the care home and also we were impressed by how the care home looked exactly like a hotel.
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Review from E B (Respite Resident) published on 18 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently had the last-minute opportunity to have a seven-night respite break at Bridge House Care Home. It is situated very near to my own home so it is very convenient for my family to visit. The home is relatively new, very tastefully decorated, with quality furniture and a very light and modern
feel.
I am disabled, use a power wheelchair and cannot transfer without being hoisted. The only improvements that I think would improve my respite experience would be for the home to install a ceiling track for transfers, instead of using a mobile hoist.
and perhaps employ more staff. I have been several times over the last few years for respite breaks here and would like to say that the staff are all delightful, work hard and make staying there an enjoyable experience.
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Review from Shamsul A (Friend of Resident) published on 5 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited a few care homes and Bridge House has to be one of the best around. The staff are so welcoming and helpful every time I have visited and there is always a very pleasant atmosphere around the building.
The place is always very clean and well maintained and I have always found the care offered
really comforting and reassuring. Keep up with the fantastic work.
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Review from J M (Daughter-in-law of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident at Bridge House for over 3 years now, she is happy there and has been well looked after. Staff are caring and her daily needs are met. I would also like to add the home and rooms are spacious, all rooms are very nicely decorated and clean. There are a lot of facilities
at this home and a lot of activities for the residents to be involved in.
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Review from Geoff I (Son of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Bridge House for several years and I cannot stress enough how good this care home is. The staff are totally professional, hard-working, friendly and diligent and have formed a bond with my mother that ensures she is incredibly happy in their care. Nothing is too much
trouble where residents are concerned: they are well looked after, entertained and receive a lot of attention, conversation and mental stimulation from staff. The home is very clean and tidy, has excellent food and is incredibly well-managed. 5-star rating on all fronts!
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Review from Janet A (Wife of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
After several meetings and many visits recently, Mum and I can honestly say we have seen a massive improvement at Bridge House.
It is clear to see a great deal of hard work has gone in to making changes.
The staff are and always have been kind, friendly and caring.
We are very happy to see the changes
implemented are having a positive impact on the service provided.
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Review from E C (Son of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bridge House as a care home, is a modern and welcoming facility. From the management team to the nurses and support team, there is an ethos of inclusion openness and transparency. As relatives, we feel part of the team. We are listened to and supported. My Mom is happy and well cared for and that’s
the most important thing to me as her son. It’s never ideal when a loved one has to leave the safety and familiarity of home. It impacts on us all. Bridge House will never be home, it’s not supposed to be, but it’s the next best thing that allows us peace of mind that Mom is loved and taken care of.
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Review from C H (Daughter of Resident) published on 1 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Bridge House Care Home in June 2020 during the covid outbreak. When she went into the home in June 2020, after having had a stroke, I really didn't think she would survive until the Christmas. She was 96. With the wonderful care she has had at this home, I have had three more years
with her so far. She is now 99 and will be 100 in December. The carers there have got her through a bout of covid and two heart incidents. The staff, and I mean all staff, the cleaners, hostesses, seniors and health workers have been fantastic throughout. I will always be grateful to them for these extra years.
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Current Review Score: 9.8 (9.841)

Overview of Review Score

The Review Score of 9.8 (9.841) out of 10 for Bridge House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 49 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.841 for Bridge House Care Home is calculated as follows: ( (512 Excellents x 5) + (51 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 578 Ratings = 4.841
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bridge House Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Patricia

Patricia Lavery

Job Title: Home Manager Joined: 2022

I am a very proud Home Manager here at Bridge House and I love this home so much that I came back after a spell working for another provider. The team here are exceptional and the senior leadership are supportive, kind and invested in delivering superb care for our residents.

Josh

Josh Fisher

Job Title: Operations Director Joined: 2012

I'm the second generation of Fisher Care, my father having started the business in 1986. He instilled into me the importance of putting residents best interests at the heart of all of our decisions and I am very proud to carry his legacy forward - sharing his ethos of "excellence in care" with the team here at Bridge House.


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