Bridge House Care Home

Bracken Road, Brighouse HD6 4BQ
Review Us
9.9 93 Reviews
  • Bridge House Care Home, Brighouse
Bridge House Care Home is a warm and welcoming 66 bed care home on the outskirts of Brighouse offering residential, nursing and dementia care.

The home was designed and built, and is run by family owned Fisher Care who have well over 30 years experience caring for older ladies and gentlemen across Yorkshire. With the greatest attention to detail regarding every aspect of the home, the team are extremely proud of Bridge House and the care that they provide to residents.

The sixty-six en-suite bedrooms are each individually designed with different colour pallets and contrasting furnishings, giving a modern yet restful feel and maintaining a homely ambiance. Residents have a huge choice of shared communal spaces including a rooftop garden, a pub, a cinema room, a small shop and a café area.

Professional and well-trained staff provide person-centred care in a tranquil, caring environment. Kindness, warmth and compassion from every team member helps them to deliver safe and effective care.

The building itself, designed with long term sustainability in mind, boasts a heat source ground pump, LED energy-saving lighting and underfloor heating throughout to minimise the carbon footprint.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1600
  • Self-Funded Residential Dementia Care: £1100 – £1800
  • Self-Funded Nursing Care: £1300 – £1800
  • RESPITE Self-Funded Residential Care: £1200 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1800
  • RESPITE Self-Funded Nursing Care: £1200 – £1800

Fees vary upon needs which are assessed on enquiry and in person by means of a detailed Health Care Assessment

These prices are only a guideline, please contact Bridge House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Patricia Lavery (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 5

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • If travelling a distance, it is always advisable to ring the home first to make them aware of arrangements to support visitors.

Parking

  • Parking is available on site for visitors to Bridge House.

Bridge House Care Home Reviews (93)

Total of 93, showing 21-40
9.9

Bridge House Care Home has a Review Score of 9.9 (9.854) out of 10, based on 50 reviews in the last 2 years. Over all time Bridge House Care Home has 93 reviews.

Overall Experience

  • 81
  • 8
  • 2
  • 0
  • 2

Date Published

93
11
24
50
43

Review from Francesca H (Daughter of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to give a shout out to all the amazing staff on floor 2 who made dad's last 12 months of his life as comfortable and happy as possible.
There were a few hiccups in the early days, which are to be expected, and were sorted quickly.
Dad's wellbeing and care was their priority, even though
he could be very challenging at times, they knew how to handle him whilst still being respectful and understanding.
I know he was happy most of the time but unfortunately dementia played a big role in changing his personality and him as a person. However he still had his cheeky banter, joked and laughed with a few of the staff who understood him and laughed with him. Which made him a happy man.
Dad was looked after with dignity right up to his final days.
Thank you so much from us both.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for your lovely review. We will share this with all of the team and know that they will appreciate hearing such a great review. It was a pleasure to support your dad at Bridge House Care Home. The team work hard to be person-centered and ensure we deliver a high standard of care.

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Review from S M (Niece of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A safe and secure environment which has allowed my uncle to live without worry for our family.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for taken the time to complete a review. Feedback from relatives means so much to our team at Bridge House.

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Review from Alison N (Daughter of Resident) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into the home quite quickly following an end of life diagnosis. She was on floor 2. We had been recommended the home via colleagues at work as I work for the NHS in the area. The treatment and care my mum received was amazing. She thrived in the home and stayed with us a bit longer than
we expected. The nurses were great, caring and kind and always spent time with mum when we could not be there. There was a real family feel in the ward that is hard to put into words.
At the end, the level of care that she and my family received was second to none. They made the hardest days much better, getting us drinks and food and even laying a mattress down for us to sleep on so we could stay with her. For this I cannot thank them enough.
They stayed with her until the end and for this I will be eternally grateful.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for your lovely review. I will pass your comments on to the staff at Bridge House who will appreciate your kind words. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. It was a pleasure to support your mum and family, we are very pleased to hear that your experience with us has been a positive one.

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Review from Jenifer A (Wife of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care on Floor 2 is amazing. My husband had a really bad pressure sore the nursing staff cleaned and redressed the wound as advised by tissue viability.
And a Big thank you to the care staff who turned him every two hours day and night as per protocol never moaning about his challenging behaviour
to me, they are so kind to my husband and myself.
The wound has now healed but still, the staff care for him so well making sure it doesn't break down again.
I am truly grateful for everything that they do.
All the staff are a credit to you, nursing staff, caregivers and hostesses, laundry ladies even the maintenance man everyone is amazing to my husband and myself thank you.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for taking the time to complete a review. I will share your kind words with the team at Bridge House. The team works hard to deliver a high standard of care and it's lovely to be able to pass feedback to them so they can see the difference they make. We value your input and we remain dedicated to delivering exceptional care and support to our residents.

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Review from G C (Son-in-law of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited several care homes prior to visiting Bridge House Care Home.
We were met by a member of staff who made us all so welcome.
My mother-in-law has now been in the Bridge House Care Home since May and she loves it.
Everything, so far, has been five-star plus.
You must visit to get
a great feel for the place and the staff.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for your lovely comments. I will share these with the team at Bridge House. We value all feedback as this helps us to improve our service where required. Thank you.

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Review from D N (Son of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum recently moved to Bridge House from another care home so we could be nearer to her. We were a little apprehensive as she was settled in her previous place. But a few weeks on, we are delighted with the move. When we visit Mum is up and dressed and she is sleeping so much better as she is more active
throughout the day. It’s great to see her joining in the various activities. I actually didn’t recognise her in a recent photo as she looked so happy and was smiling and that is a testament to how well she is being looked after by the lovely, attentive staff. If you are considering care for your loved one then you really should consider Bridge House as it’s everything you could want for them.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for leaving such a kind and heartfelt review. We like to think of Bridge House as one big happy family, relatives, residents and staff included, play a part in making the Bridge House home from home. I will pass your kind words on to the staff team.

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Review from Richard A (Son of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had to leave his previous care home due to a deterioration in his condition. It was recommended that he access EMI Nursing care due to his challenging behaviour. Unaware of the difference between EMI Residential and EMI Nursing care, I approached Bridge House Care Home. Dad was assessed within 24
hours and accepted. His care was phenomenal during his short stay. Despite the best efforts of the team, Dad deteriorated and passed away within 3 weeks. The end-of-life care that Bridge House provided (and the local palliative care team) was exceptional. His passing was without pain and dignified. I will be forever grateful to Bridge House.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for your lovely review. It has been a pleasure to look after your dad in the time he was at Bridge House. Your comments are lovely to read and we will share this with the team. It is nice to hear back from families about their satisfaction and happiness with the care provided.

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Review from S N (Son of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved Mother here from another home as we moved house and wanted her to be near us. In the first week, she had some problems which were handled very sympathetically by staff. However, since then, we have been delighted by how she's settled, how well she is cared for and generally, she seems much
happier. Is always dressed and occupied when we visit.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for your kind words. This has been passed on to the team. It is always good to hear how happy our families are with the care that is provided at Bridge House.

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Review from Anne B (Daughter of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only good things to say about Bridge House Care Home. We had to get Mum into care very quickly following a hospital stay and the staff acted very quickly to assess and accept her. All the staff made her very welcome and quickly made a plan to ensure that her needs were met.
Mum now looks on
the staff as her friends and enjoys taking part in all the activities that are on offer. She loves having her meals with other residents and is very happy at Bridge House.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for your kind words. Thank you for taking the time to leave us this fantastic review. I will make sure we pass this on to the whole team.

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Review from Janet S (Niece of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bridge House Care Home is, without doubt, one of the best care homes in West Yorkshire. My aunty is treated with dignity and nothing is too much trouble. Always a lovely atmosphere within the home. You are greeted by all management and staff. So pleased we chose Bridge House.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for your lovely review and kind words. We will share this with all of the team and know that they will appreciate hearing such a great review. It is a pleasure to care for your aunty here at Bridge House Care Home.

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Review from Elaine B (Daughter-in-law of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home and staff have delivered wonderful care to my mother-in-law since she moved there ten weeks ago. All the staff have shown patience and professionalism and are happy to explain any queries which I have had. My mother-in-law is in a spacious, modern bedroom, she is kept pain-free and is happy
with her care.

Reply from Victoria Lavery, Registered Manager at Bridge House Care Home

Thank you for your kind review. It's always a pleasure to hear that family feel happy with the care we deliver to their loved ones. We share all reviews with the staff team, we are always looking to improve and deliver that high standard of care. Thank you for taking the time to complete your feedback and I will share it with the whole team.

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Review from Keith B (Son of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Bridge House Care Home for ten weeks and she has received good care by being kept comfortable and pain-free.
I’d like to thank everyone that is involved but specifically the three members of staff who I met with yesterday.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are very happy to hear you can feel at ease with your mum in our care and we hope to continue providing your loved one with the best possible care. I will pass your kind words on to the team.

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Review from Gillian B (Daughter of Resident) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom was a resident until she died, March 28th. The care she got while at the home was first-class. Not only was she cared for and looked after for all the time she was there. But her family were looked after on her passing.
A first-class home.

Reply from Victoria Lavery, Registered Manager at Bridge House Care Home

Thank you for your lovely review. It's lovely to hear from family members feeling like their loved one is cared for and looked after. The team work hard to be person-centred and ensure we deliver a high standard of care. I know the staff will appreciate your kind words. I will share your review with the team at Bridge House Care Home.

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Review from R W (Daughter-in-law of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother-in-law became end of life, all staff left no stone unturned to make sure she was comfortable, pain-free and peaceful. They also looked after the relatives by explaining everything to us and made sure all our needs were met. They made sure she kept her dignity right to the end.

Reply from Victoria Lavery, Registered Manager at Bridge House Care Home

Thank you for your kind words. I will share your review with the staff team. It was a pleasure to look after your mother-in-law.

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Review from T W (Daughter of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very personalised care. One of the team organised a very specific hairdresser to come and do my mum's hair, she used to do it before Covid. Mum was delighted with her hair looking like it used to. Such consideration and kindness from a member of staff!

Reply from Victoria Lavery, Registered Manager at Bridge House Care Home

Thank you for taking the time to complete a review. I will pass your kind words on to the whole team.

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Review from S B (Daughter of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was reluctant to stay for respite in Bridge House and so did not really make the most of everything on offer. She didn't eat well or join in the activities, but I observed that many of the other residents were very happy and enjoyed an excellent relationship with the staff, who were without exception
kind, caring and welcoming. I wouldn't hesitate to use Bridge House again if necessary and they got Mum back on track with her meds, so that she is now able to live in her own flat (with care) at present.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for taking the time to leave a review and thank you for your kind words. I will pass these on to the staff. Registered Manager.

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Review from J G (Daughter of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted for 2 weeks respite whilst waiting for medication to begin working. We were greeted warmly and were helped throughout by the care manager. All staff, without exception, were pleasant, friendly, caring and responsive. Mum required a lot of patience and kindness, which she received at
all times. Mum was fairly independent re toileting and moving in her room. Staff were always available, when requested, to help her with personal care. All medication was given on time. We were advised with sensitivity regarding dealing with the relevant agencies for when Mum returned home. The meals were not great but, again, staff were great.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for your kind words. It's aways nice to hear families and residents were happy with the care provided. I will pass on your kind words to the staffing team. I will pass on your review of the food and drinks, we do sit with residents and gather their likes and dislikes, but going forward we will make sure that all residents know of our comments book on each placing, this information is given to the well-being manager so we can improve our service.

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Review from Jill F (Stepdaughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bridge House care home is absolutely amazing, the manager and all her team provide excellent care for my 90-year old stepfather who was not safe to stay at home on his own following Mum sadly passing 25/12/2022 also following a few falls, the last one unfortunately leaving him with a cracked bone to
his neck.
Dad was moved in for respite September 2023 for two weeks and is still there now, he is safe, content and very, very happy at Bridge House.
If he has any problems at all they are dealt with with care and understanding immediately and I am always informed.
Dad says he is looked after like a king and every member of staff go above and beyond to deliver excellent care to him personally.
I truly wish I had known about Bridge House when Mum needed care as I'm more than sure she would still be here today.
Thank you to all staff at Bridge House for your excellent service and care, you are all truly amazing and we can't thank you enough.

Reply from Patricia Lavery, Registered Manager at Bridge House Care Home

Thank you for complete this review. It is always lovely to hear good feed back. Your dad is a pleasure and the staff on floor 2 really love having him at Bridge House. The team work hard to make it home from home, for family members to enjoy their visits. Everyone gets to know our residents from the Maintenance person to the admin staff. I will pass your kind comments onto the staff team.

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Review from Vicky S (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first moment we stepped into Bridge House, we felt happy that this was where our mum would call her final home. The management and staff were so welcoming and just seemed to understand how Mum was feeling and how to care for her in the right way. They understand Alzheimer's and are so kind,
caring and compassionate towards all the residents and their relatives. It's like one big happy family. We can't thank them enough for how they cared for Mum right to the end.

Reply from Victoria Lavery, Registered Manager at Bridge House Care Home

Thank you for taking the time to complete a review. It is always lovely to hear good feed back. The staff work hard to provide person-centred care and ensure family feel their loved ones are receiving the care they need. It was a pleasure to look after your mum, and I will pass your kind comments onto the team.

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Review from Roger H (Son of Resident) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father has been a resident at Bridge House for the last 20 months or so and sadly passed away on New Year's Eve. He was a dementia sufferer and also registered blind and deaf.
My brothers and I would like to take this opportunity to thank all the staff who looked after Dad. Everybody has gone above
and beyond anything we ever thought was possible for human kindness and empathy, showing complete professionalism and loving care for our father. Special thanks to the care team on floor 3 and as a family, it is something we will never forget. Thank you for being there for our dad when he needed it. Happy New Year.

Reply from Victoria Lavery, Registered Manager at Bridge House Care Home

Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback. We are delighted to hear how happy you are with our care, Floor 3 staff were fond of your dad and have enjoyed looking after him in the past 20 months. The staff enjoyed, for that short time listening about your dad and his life. I know they all thought it was a pleasure to have known him and his family. We'll make sure to pass on your kind words to our dedicated staff team.

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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Bridge House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Bridge House Care Home is calculated as follows: ( (530 Excellents x 5) + (45 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 590 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bridge House Care Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (2)

Patricia

Patricia Lavery

Job Title: Home Manager

Joined: 2022

I am a very proud Home Manager here at Bridge House and I love this home so much that I came back after a spell working for another provider. The team here are exceptional and the senior leadership are supportive, kind and invested in delivering superb care for our residents.

Josh

Josh Fisher

Job Title: Operations Director

Joined: 2012

I'm the second generation of Fisher Care, my father having started the business in 1986. He instilled into me the importance of putting residents best interests at the heart of all of our decisions and I am very proud to carry his legacy forward - sharing his ethos of "excellence in care" with the team here at Bridge House.


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