Hopton Cottage Care Home

Mum was a resident at Hopton Cottages for over 12 months & when mum arrived she was quite poorly but we needed to get her out of hospital because she was deteriorating every day. With in a couple of weeks mum looked & felt a lot different she was eating & enjoying her meals she even had seconds & started to get a spring in her step again. She started joining in all the different activities like bingo quizzes tennis dancing but she really enjoyed the bar night where she could participate in a baileys. what ever they organised she wanted to join in. I had pictures sent to me of mum laughing whilst doing the activities it was great to see. Mum made some new friends. Mum had lots of different issues with her health but Frankie, Lindsey, & many of the team never gave up. They were a massive help to us as a family keeping us up to date when things happened. Sadly mum passed on 24th July 2026 & the team were amazing right up to the end & I can't thank them enough.

Communication with families is excellent too - staff are always happy to update you and answer any questions. It's such a relief to know Mum is in safe, caring hands. Thoroughly recommended.

I wouldn't hesitate to recommend Hopton Cottage Care Home to anyone.

I had no idea about care homes and how to choose one but I now know that Hopton Cottage is a great example and highly recommend it.

I would like to thank Suzanne and Frankie who both went above and beyond to make my mum feel comfortable and settled , spending alot of time talking to her, getting to know her and her interests, buying her fleecy pyjamas that she felt 'safe and warm' in and generally caring about her and her needs.

My review actually covers the past 7 years. My aunt became a resident in June 2019. During her time there she was treated with courtsey, care, compassion and love. From the outset the home provided an environment where she flourished. She enjoyed the food, which meant her health and weight improved and varied activities to stimulate her. Her room was always tidy with a private decking area to her room where we could sit when visiting. During vivid when we couldn't visit in person I was able to video call her every week at a designated time, This face to face experience was appreciated by the family and especially my aunt. Events like Christmas , were celebrated and the family and friends given a warm invitation to attend. She was also taken on outside visits. Her hundredth birthday celebration last year was a wonderful event. As her health deteriorated the staff looked after her brilliantly ,keeping us informed and contacting the various medical practitoners. Thank you Hopton

We considered 15 homes before finding Hopton. Our standards are high and have been more than met by Hopton cottage.

"This my home now and I can fault nothing"

My mum was resident in the home for 5 years until she died recently. During her stay, she highly valued the staff who were caring, hard working and efficient. The staff were always pleasant when I spoke to them and were kind to the residents. I have and will continue to recommend other people to the home and praise their high standards. I will sadly miss visiting the home now that Mum has passed.

My father was a resident from March 2025 until he sadly passed away in December 2025. He had become a resident after being diagnosed with dementia, and was unable to continue living independently. Either myself, my wife or one of our children visited him daily, and we always found the staff caring, considerate and friendly with both him and the other residents. In comparison to other residential homes, the residents rooms were spacious, clean and comfortable. Unlike a lot of other premises I looked around prior to my father becoming a resident, all the rooms had a pleasant en-suite bathroom, and the ground floor rooms have individual outdoor seating areas. When my father became really ill, he spent his last days in his room. We were provided with sleeping facilities, so a family member could remain with him 24 hours a day, if we chose to. It was a relatively short stay for my father at the home, but for the time he was there, I couldn't really find fault with the whole experience.

After a heart breaking decision that our father could not cope looking after himself at home any longer and still awaiting the consultants diagnosis for dementia we looked at a couple of homes recommend. All seemed adequate and I googled Hopton Cottage care home as it was near to us and visited there. Although more expensive than others, we felt really comfortable from walking in the front door and the visit showed us the entire home. We liked the activities and all residents looked happy and well cared for. On walking round I popped into a residents room who family were visiting. They told me they wouldn't have their mum anywhere else. All staff are trained to a very good standard and it showed they all cared. It wasn't just a job. From the on site chef who prepared delicious food, to their own space whilst a planner of activities for all residents to participate. Our father came initially for a 2 week trial and after a week told us he was happy & wanted to stay. Would recommend.

My mother's care at Hopton Cottage Care Home was exemplary, kind, nothing was too much, polite, caring, and gave my mother a dignified end to her life. I would recommend Hopton Cottage Care Home to anyone. Thank you.

Thank you

My father was in Hopton Cottage for over 4 years. In that time he was extremely well cared for. The staff and facilities were excellent, and there were always lots of trips and activities to be enjoyed. I can highly recommend HC as the perfect place to be when you can no longer look after yourself.

Thank you so much to this staff member and her team.

The end of life care given was exceptional and my Mum and Dad were cherished and loved. All the staff at Hopton are angels and if you need a Care Home for your loved one, choose Hopton , they are the best.

Thank you

from the first conversation with the manager right the way through the process of arranging assessment and admission the process and communication with mum and us as a family was superb. the attention to detail re getting to know who the person was that would be joining them and what our expectation was of mum moving over to them was as a clinician myself reassuring to see real person centred care being applied. I cannot fault the well thought out environment, attention to detail for each individual resident and the care and attention given to mum and her family throughout her time with them until her sad death. each and everyone one we encountered were superb and Mum loved being there. the care and respect for residents in their care is to be applauded, they are an exemplar of elderly care.

All staff were friendly and helpful. Standard of care was high and relevant to the person's needs.

Mum has been a resident for the past 9 years sadly passing away recently at the ripe old age of 99yrs. From the onset she settled in very quickly enjoying the freedom of her own room with all required amenities and a large patio area where she could tend her plants and relax on a bench. We spent many hours sitting out chatting about what activities she'd been up to and the enjoyable trips out Hopton provided including regular visits by dogs, ponies and children. She also loved dancing and socialising with members of staff. The care given by everyone is second to none, from management, carers, entertainment team, reception staff, laundry cleaners they all do a fantastic job and the food provided is excellent. Mum was treat with dignity and respect right to end of life and cannot thank the amazing staff enough. I have no hesitation in recommending this family run business to anyone having to make the awful decision to put a member of their family in a care home. Thank you Hopton.

Sadly has her dementia impacted on her independence the care and support she received was brilliant.

Her personal care was of the highest order. Nothing was too much for the staff and management.

Communication was very good especially when she was struggling with her health. We always felt like one of the family when we visited.

The support we received when my mother in laws journey began was amazing. We never felt alone.

Thank you