Outstanding service and environment. Unrivalled staffing levels and management. Care home guarantee for life. 12 years + of being no.1.
Families and visitors welcome at any time.
Hopton Cottage Care Home has a Review Score of 9.9 (9.911) out of 10, based on 21 reviews in the last 2 years.
Over all time Hopton Cottage Care Home has 87 reviews.
Thank you so much for your wonderful review of Hopton Cottage. It really has been great having your family as such a great part of the home for so many years.
This is heartwarming to read. Thank you so much for taking the time to review our service which I also feel will be very helpful to future families caring at home for loved ones. We love caring for and about our folks and them being at the heart of our little commutnity.
Wow, what a stunning review. This really means the world to us here. Wonderful family who we miss as much as Mum/Nana.
Thank you so much for taking the time to provide this review which is not only heartwarming to read and share with our whole team but also for future families to read. I particularly appreciate the recognition of our activities and atmosphere during covid which is exactly where we aimed to be. Reviews like this are what drives us on each year to continue being the stand out care home in the region.
Thank you so much for your wonderful review. We cherish these sentiments from such long standing families. The whole team are rewarded.
Thank you so much for your 5 star review of our team at Hopton Cottage. We reward the whole team after such high praise.
What a wonderful review. Thank you! Feedback like this means everything to us, and we share all feedback with everyone. It’s a team effort at Hopton and that includes all our families too. For me personally, it is a privilege to lead this team.
Thanks for these nice comments. As you say your Mum always enjoyed getting involved in different activities and goings-on. Although we obviously had to follow the guidance about visiting we have tried really hard to be as flexible as possible to allow family visits to continue as a priority and we are glad that you felt your Mum was happy and enjoying life despite the difficulties.
We're really gratified to hear your sister-in-law enjoyed being with us and that her last final weeks were well-supported. Unfortunately, the pandemic has necessarily curtailed our usual visiting and activity routines, but both still remain a priority for us.
We're really pleased that your Mum enjoyed her time with us. Thanks for your feedback about the activities. We do produce a weekly calendar but we need to be sure that everyone does know what amazing things are going on every day!
Thank you so much, James. We will be sharing this inspiring review with our whole team.
Thank you so much for taking the time to write such a wonderful review from the whole team at Hopton Cottage.
Thank you for your wonderful review, Sarah.
Privilege and a pleasure. Mum was a cracker! Great family to have at Hopton. We all miss seeing you guys. All the very best for the future. Joe
Thank you so much for your wonderful review. We absolutely loved having her here, and your regular visits over so many years and miss seeing you. Reviews like yours from such cherished families and residents are our reason for coming in every day and giving it 100% every day to the service. All the best to you for the future.
Thank you for your wonderful review of Hopton Cottage Care Home. It was our pleasure looking after your aunt all these years. A lovely lady always. Best wishes.
The Review Score of 9.9 (9.911) out of 10 for Hopton Cottage Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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I'm Joseph, one of our family directors at Hopton Cottage Care Home. I've led Hopton Cottage from the start and I still oversee the whole service with Suzanne the Registered Manager and my fellow Directors Ann-Maria and Rory. I still meet everyone who is considering Hopton Cottage Care Home as their next Home. This is all part of the special, personal service we are famous for.
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