Hopton Cottage Care Home

The home is amazing. Nothing is too much trouble for them.

Hopton Cottage Care Home is the best care home we viewed. We looked at five others and were very happy when my aunt was given a room. The kindness, compassion and respect shown by everyone at Hopton, from management to carers, are fantastic. The room with a garden and ensuite is wonderful. Every day my aunt and myself are treated with kindness. The residents have lovely meals and entertainment every day and are well looked after. The best decision we made was to send her to this fantastic care home.

Thanks to the care home staff, Mum had fun and enjoyed her last year. Her room was lovely, not that she spent much time in it. Even though we weren't allowed to visit a lot of the time, we were confident Mum was being entertained and enjoying herself.

My sister-in-law went into Hopton Cottage during the Coronavuris pandemic so unfortunately, was unable to experience the full range of activities. She enjoyed being in the home and the staff looked after her very well, especially during the last few weeks of her life.

Hopton Cottage Care Home impressed me the first time I saw it and was sure my mother would be happy there. Once she settled in she seemed to enjoy her stay. Every effort is made to see to it that the residents are comfortable and well cared for with plenty of activities. My mother's only complaint was that she didn't always know what activities were taking place. The staff are great and mum got on really well with them. I would definitely recommend this care home.

Hopton Cottage Care Home provided a great level of service for the care of my parents. They offered care, compassion and dignity for both my Mother and Father who had totally different needs. My mother had Alzheimer’s which was extremely challenging at times, however, working with the Care Team and through many conversations with buckets of patience and humour, Mum was able to stay with the home to the very end. She had a very close relationship and understanding with many of the care team and they worked extremely hard to make this happen and it allowed her personality to shine through to the end. My father had Parkinson’s Disease and despite his short tenure at the home, the team quickly bonded with him and made him feel at ease, providing a lovely end-of-life care to him. The home offered a unique arrangement allowing my parents to spend precious final times together. Hopton Cottage Care Home provides a great service and they work tirelessly to maintain it, I would highly recommend it.

All the staff were so caring with Dad. We're really pleased that we chose Hopton Cottage Care Home for Dad's final chapter of his life. He was so content and really enjoyed everything, from his room with a view, the food (especially the fish and chips and his multiple breakfasts), the staff who referred to him as a legend and a real character and of course the other residents (especially being part of the gentlemen's club in Woodend followed by the fun he had in Riverside)

Mum lived at Hopton Cottage Care Home for just over two years. She was very happy there and extremely well looked after. The staff were very helpful and pleasant and friendly to us all. Mum's room was modern and bright and had a well-designed ensuite shower-room/toilet. She was able to personalise the room with her own furniture. Her private patio was lovely for plants and feeding the birds. The food was excellent and lots of it! tea, coffee and cake always available - even for visitors! Fresh fruit and snacks available all day. Lots of organised activities each day as well as trips out. When Mum became frail, nothing was too much trouble. A special bed and air mattress was arranged and the care was excellent. I can highly recommend.

Mum was a resident at Hopton Cottage for the last two years. She was affected by dementia. The management and staff were able to deal with that. The individual rooms and en-suite bathroom are very nice. Mum was treated with dignity and respect. The facilities were good and the activities and entertainment provided were varied and interesting. Mum took part in daily walks when she was able and trips out to Church or the garden centre or ice cream farm or local cafes. The staff were very caring. Mum started to have falls due to brain abnormality and faded away. At the later stages, she was moved to easily accessible room to continue access despite the Covid lockdown. Very grateful.

Thank you from the bottom of our hearts.

My life long friend who was like an aunt to me was in Hopton care home for five years. She suffered from dementia but was always treated with care, respect and dignity. She was always given choices, nothing was presumed. She was well cared for and enjoyed the varied activities. I visited regularly (at least once a week) never at a set day or time, and I always found her clean and comfortable. The staff are very patient, kind, caring and compassionate, and would regularly hug and comfort residents if needed. I hope if I ever need a care home, I can go to one with the same high standard as Hopton.

I don't have one single negative comment about Hopton Cottage, its management or staff. If I could make only one comment it would be exemplary, or exceptional. I would recommend Hopton Cottage to anyone looking for a complete care package for their loved one.

My dearest mum moved to Hopton Cottage Care Home in January 2017 and lived there until her death in 2020. I was always impressed with the attitude and kindness of the staff. The residents were all treated as if they were being looked after by their relatives. Mum was always treated with dignity, and the home offered many activities and entertainments to engage the residents. It was a very pleasing place to visit too.

I have known Hopton Cottage Care Home since September 2018 where my wife and I, who had Power of Attorney over an elderly couple who we have known for over forty years, needed a care home environment urgently due to a sudden decline in their health and mobility. It was imperative that we kept them together as a couple and this presented the difficulty of finding a home that could take them both and care for their needs. This is when we found Hopton Cottage Care Home. Although the home did not have 'married' rooms, they were able to find two separate rooms and the couple were able to move in within a few days of each other. The manager was most helpful in ensuring the move went smoothly, and they settled into their new lives very quickly. The staff were thrilled to have their first married couple and did everything possible to ensure that they spent as much time together as they wanted - which included regular wheelchair journies between the two rooms. Sadly, the ladies health declined significantly over the next few months, requiring, frequent hospital stays and in-home care treatment. The staff were exemplary in helping to make her as comfortable as possible and even provided a belated Christmas dinner when she returned from a hospital stay over Christmas. It was in January 2019 when her health declined even further, and she passed away peacefully in the home. During this very difficult time, the staff once again showed not only professionalism but genuine love for our friend and her husband. The gentleman continued to stay at the home without his beloved wife and was cared for extremely well by the staff. Shortly after celebrating his 90th birthday in December 2019, he passed away in April 2020 following a short illness. This was an extremely difficult time as the coronavirus had closed the home to visitors, but we were kept informed of his progress and a care home senior was with him as he passed away. My wife and I visited the home on a regular basis and were always impressed with the level of care residents received. The "landmark" celebrations such as Christmas, Bonfire Night and the summer barbecue were a delight and enjoyed by everyone. My wife and I would be quite happy to put ourselves in their care should the need arise.

Mum was cared for with dignity, compassion and some fun. She came to accept Hopton as a home with the staff as caring friends. I was happy to see her safe, comfortable and stress free. When her end came, the Hopton staff were exemplary, kind to her and me, thoroughly professional and doing all they could to make a hard time as smooth as possible. I was very happy with the care that mum received at Hopton.

My husband was resident in Hopton Cottage for over five years and was cared for with respect and compassion. From the moment he arrived, he settled in very quickly and was very happy in his new home. The catering was of a good standard and they also catered for his diabetic needs. The home was very clean and did not emanate any unpleasant odours. Interaction with the patients was provided through various carers, including games, quizzes and keep fit. The weekly live music sessions also brought great interaction and response from the majority of residents.

It was necessary to find somewhere that would look after Dad professionally, with dignity and care. This place exceeded our expectations throughout the 19 months he was there. Close enough for friends to visit. The ethos is that this was his home. He made his decisions and led his life much like in his former house. However, in complete safety. The joy of calling in to find Dad engrossed in a book sat in his chair by the window - with two young carers /companions working towards their carers' qualifications, sat thoughtfully with him, engrossed in their own study. How comforting that this was possible. This care home and its managers are truly amazing. The staffing ratio is so good. They aim to employ those who can care professionally. One is spoilt for choice with the range of personalities that are encompassed. All with such exemplary gifts as individuals. It is not an easy vocation, caring. It needs to be recognised and valued for its own worth. At Hopton is certainly the case.

I will miss visiting and seeing the lively staff.

A top-class care home. First-rate in every regard.

My mother moved to Hopton Cottage at very short notice after she ended up in a very poor care home, (which had the same CQC rating of GOOD as Hopton Cottage, so those inspection ratings don't tell you everything). The director visited mum immediately and was able to move her to Hopton the next day. My mum was so well cared for by devoted staff teams. Every minor request was responded to immediately, from cups of tea, to radios, to fixing squeaky door closers. Even the electrician called her by her first name when he came to do a repair. My sister and I were given lunches ourselves whilst we were caring for mum - a godsend when we were stressed. Communication from the staff was updated daily. The end of life care was as good as any hospice. Mum's pain was expertly managed and titrated to be as gentle as possible. We will never be able to thank the staff enough for the deep caring and a fitting end to mum's life, when it could have been a terrible ending at the other home. Thank you so much.