Submit a Review for Ashbourne Court Care Home
13 Salisbury Road, Andover, SP10 2JJ
View full details of Ashbourne Court Care HomeLatest Reviews for Ashbourne Court Care Home
17 November 2025
Good communication. Clean and tidy. Mum is happy.
14 November 2025
I'm very happy with the care my dad receives from the staff at Ashbourne Court Care Home.
06 November 2025
The standard of care provided by the staff is very good and the nursing care is excellent.
My only criticism is that the room is in poor condition and requires attention. Some of the furniture is broken and the desk has seen better days.
05 November 2025
My aunt arrived initially needing respite for 2 months in September 2024. But her needs were that she needed long term care so she became a permanent resident and the care home management helped her and the family to get her settled which was very helpful and reassuring at such a difficult time her
needs were met adequately and we were very happy with the staff who kept us informed of any issues that arose. We couldn't of asked for any more care and consideration they gave my aunt and us as a family right to her final ending in September 2025.
05 November 2025
Ashbourne Court is a very caring nursing home y late father was here nearly 3 years ago, so having seen and had knowledge of the home, that is why when my dear friend need help, I put Ashbourne Court forward to the family. Management is very good, any problems you may have they will listen, take on
board and sort it out. We all know that be it family member or friend nobody want to go into a nursing home. So I feel that this nursing home does it's very best to make them feel at home.
03 November 2025
Lovely care home,lovely friendly staff.Always clean and warm on colder days.Great communication between staff and visitors.Good activities for the residents to keep them occupied,but most of all my father loves it there which is the most important thing to me.
28 October 2025
Ashbourne court care home always seems very clean and a safe place for my relative to live. My relatives care seems to meet his needs and there are always plenty of activities to join in with. Once all the refurbishments have been completed I can only think the high standard will be maintained.
01 September 2025
My mum has settled very well into the care home due to the quality of care and support she has received. She has built up positive connections with the staff caring for her and other residents, which has been wonderful to see! Mum really enjoys the activities and meals each day - both are great
opportunities for socialising and stimulation. From my first visit, I felt the care home had a 'family' feel to it and was the right place for mum to be - our experience fully reflects this. I am so grateful for the support, care and experiences that mum is receiving at Ashbourne Court.
29 August 2025
Overall impression of staff, from reception, management, to care assistance and nursing staff is overwhelmingly positive. To put it simply, it's clear they care about the welfare of the residents. Where it lets itself down, in activities, many don't seem to happen, there are not that many or a good
range.
07 August 2025
My mother has had two weeks of post op respite. The team of staff nurses, manager, healthcare assistants and caring staff have all been kind, caring, professional and offer a safe environment for individualised care. The team of activities coordinators made every effort for my mum to join in
meaningful activities. Thank you so much.
29 May 2025
The care at Ashbourne Court was very good on the dementia floor. The team are excellent. The furniture and sanitary ware are a bit tired and I found the new management company unpleasant and uncaring after my mother died. I worry that this new company will adversely affect the reputation of
Ashbourne.
13 March 2025
My sister had been with Ashbourne Court for 5 years 1st in care and then nursing, she could not have had better treatment, the nursing staff really looked after her.
12 December 2024
The resident has been at this residential home for only 2 weeks and up to now all staff are courteous and kind towards my mother. The home is warm and inviting and I know my mother is very happy here.
04 December 2024
I would highly recommend this care home to anyone seeking care for their loved ones. My Mum has been a resident for just over a year and all the staff have been amazing with her.
She looks healthier than she has in years now she is eating well and after being lonely living at home she now has
friends and is always chatting away with someone or joining in the activities.
She did not want to be in a care home, but her dementia meant it was necessary. Making that decision for a loved one is incredibly hard, but the team at Ashbourne also helped me on that journey and I can't thank them enough.
My Gran was also at Ashbourne for several years.
12 September 2024
Ashbourne Court, Andover is a wonderful care home. They are excellent in every aspect. The whole team are second to none, with big hearts and smiles. They work extremely hard to achieve excellent results for all their residents, always and also their families, giving peace of mind to all. I highly
recommend it to anyone who is looking for a care home placement, with all these qualities. With grateful thanks.
30 August 2024
Professionally well-run care home, where nothing is too much trouble. My Father enjoyed his time here very much. I would not hesitate to recommend this care home to anybody with elderly relatives who need the love, care, and help they need in their later years.
01 August 2024
We have found the care and dedication of all the to be exceptional standard. The nurse in charge of my mother's care keeps us regularly updated on our mother's health and well-being.
The manager and his team are all friendly and helpful.
The home is kept spotlessly clean with a homely and
friendly feel.
25 July 2024
My wife is well looked after with respect and dignity. The staff keep us up-to-date even though we are in every day, they still keep us all informed. The home is clean and the staff lovely and caring. She is unable to participate in activities but there is always something going on. She is quite
poorly and we are very happy that she is being looked after so well.
25 July 2024
I have found the staff to be very friendly and helpful.
Mum is being well looked after. She is kept nice and clean, her general health is being closely monitored and the family get regular telephone updates, which we appreciate.
The home provide a lot of varied activities which we would like Mum
to participate in. The staff also share this desire and actively provide her with a lot of encouragement to become involved.
25 July 2024
My mother who has dementia, has been at Ashbourne Court for about 16 months. After a two-week visit for respite care, we saw how well she settled and decided that it was the right kind of environment for her long-term care. The staff are very caring and take very good care of her. She is very
content in her surroundings and enjoys the activities which are varied and well organised. The food is very good, nutritious and varied and Mum is very much a fan. The nursing team always keep me up to date with any medical developments and I feel that she is in a safe and trusted environment which caters very well for her needs.
Latest Reviews for Ashbourne Court Care Home
17 November 2025
Good communication. Clean and tidy. Mum is happy.
14 November 2025
I'm very happy with the care my dad receives from the staff at Ashbourne Court Care Home.
06 November 2025
The standard of care provided by the staff is very good and the nursing care is excellent.
My only criticism is that the room is in poor condition and requires attention. Some of the furniture is broken and the desk has seen better days.
05 November 2025
My aunt arrived initially needing respite for 2 months in September 2024. But her needs were that she needed long term care so she became a permanent resident and the care home management helped her and the family to get her settled which was very helpful and reassuring at such a difficult time her
needs were met adequately and we were very happy with the staff who kept us informed of any issues that arose. We couldn't of asked for any more care and consideration they gave my aunt and us as a family right to her final ending in September 2025.
05 November 2025
Ashbourne Court is a very caring nursing home y late father was here nearly 3 years ago, so having seen and had knowledge of the home, that is why when my dear friend need help, I put Ashbourne Court forward to the family. Management is very good, any problems you may have they will listen, take on
board and sort it out. We all know that be it family member or friend nobody want to go into a nursing home. So I feel that this nursing home does it's very best to make them feel at home.
03 November 2025
Lovely care home,lovely friendly staff.Always clean and warm on colder days.Great communication between staff and visitors.Good activities for the residents to keep them occupied,but most of all my father loves it there which is the most important thing to me.
28 October 2025
Ashbourne court care home always seems very clean and a safe place for my relative to live. My relatives care seems to meet his needs and there are always plenty of activities to join in with. Once all the refurbishments have been completed I can only think the high standard will be maintained.
01 September 2025
My mum has settled very well into the care home due to the quality of care and support she has received. She has built up positive connections with the staff caring for her and other residents, which has been wonderful to see! Mum really enjoys the activities and meals each day - both are great
opportunities for socialising and stimulation. From my first visit, I felt the care home had a 'family' feel to it and was the right place for mum to be - our experience fully reflects this. I am so grateful for the support, care and experiences that mum is receiving at Ashbourne Court.
29 August 2025
Overall impression of staff, from reception, management, to care assistance and nursing staff is overwhelmingly positive. To put it simply, it's clear they care about the welfare of the residents. Where it lets itself down, in activities, many don't seem to happen, there are not that many or a good
range.
07 August 2025
My mother has had two weeks of post op respite. The team of staff nurses, manager, healthcare assistants and caring staff have all been kind, caring, professional and offer a safe environment for individualised care. The team of activities coordinators made every effort for my mum to join in
meaningful activities. Thank you so much.
29 May 2025
The care at Ashbourne Court was very good on the dementia floor. The team are excellent. The furniture and sanitary ware are a bit tired and I found the new management company unpleasant and uncaring after my mother died. I worry that this new company will adversely affect the reputation of
Ashbourne.
13 March 2025
My sister had been with Ashbourne Court for 5 years 1st in care and then nursing, she could not have had better treatment, the nursing staff really looked after her.
12 December 2024
The resident has been at this residential home for only 2 weeks and up to now all staff are courteous and kind towards my mother. The home is warm and inviting and I know my mother is very happy here.
04 December 2024
I would highly recommend this care home to anyone seeking care for their loved ones. My Mum has been a resident for just over a year and all the staff have been amazing with her.
She looks healthier than she has in years now she is eating well and after being lonely living at home she now has
friends and is always chatting away with someone or joining in the activities.
She did not want to be in a care home, but her dementia meant it was necessary. Making that decision for a loved one is incredibly hard, but the team at Ashbourne also helped me on that journey and I can't thank them enough.
My Gran was also at Ashbourne for several years.
12 September 2024
Ashbourne Court, Andover is a wonderful care home. They are excellent in every aspect. The whole team are second to none, with big hearts and smiles. They work extremely hard to achieve excellent results for all their residents, always and also their families, giving peace of mind to all. I highly
recommend it to anyone who is looking for a care home placement, with all these qualities. With grateful thanks.
30 August 2024
Professionally well-run care home, where nothing is too much trouble. My Father enjoyed his time here very much. I would not hesitate to recommend this care home to anybody with elderly relatives who need the love, care, and help they need in their later years.
01 August 2024
We have found the care and dedication of all the to be exceptional standard. The nurse in charge of my mother's care keeps us regularly updated on our mother's health and well-being.
The manager and his team are all friendly and helpful.
The home is kept spotlessly clean with a homely and
friendly feel.
25 July 2024
My wife is well looked after with respect and dignity. The staff keep us up-to-date even though we are in every day, they still keep us all informed. The home is clean and the staff lovely and caring. She is unable to participate in activities but there is always something going on. She is quite
poorly and we are very happy that she is being looked after so well.
25 July 2024
I have found the staff to be very friendly and helpful.
Mum is being well looked after. She is kept nice and clean, her general health is being closely monitored and the family get regular telephone updates, which we appreciate.
The home provide a lot of varied activities which we would like Mum
to participate in. The staff also share this desire and actively provide her with a lot of encouragement to become involved.
25 July 2024
My mother who has dementia, has been at Ashbourne Court for about 16 months. After a two-week visit for respite care, we saw how well she settled and decided that it was the right kind of environment for her long-term care. The staff are very caring and take very good care of her. She is very
content in her surroundings and enjoys the activities which are varied and well organised. The food is very good, nutritious and varied and Mum is very much a fan. The nursing team always keep me up to date with any medical developments and I feel that she is in a safe and trusted environment which caters very well for her needs.