Submit a Review for Woodlands Care Centre
Hawkins Road, Cambridge, CB4 2RD
View full details of Woodlands Care CentreLatest Reviews for Woodlands Care Centre
16 March 2026
Sadly my experience was poor, my daughter grandmother was placed on a puréed diet without a clinical assessment, staff advised she was on end of life care when this was not the case, medication stopped on another family members advice without checking with GP. Difficult to locate staff who one
occasion told us they were short staffed . Safeguarding referrals were made and it appears standards have dropped with a recent management change staff we met were kind but the home did not meet her needs. Cot sides were put up which increased risk and were removed when she transferred to a new home
04 February 2026
My mum has been in this care home since 2020 and I couldn't be happier with the care she receives. The staff are lovely, friendly, and always welcoming. They respond to me quickly whenever I have a questions or concern which gives me great peace of mind. The atmosphere is kind and caring and my mum
is treated with dignity and respect. Thank you all.
23 January 2026
My husband has been in Woodlands for over, three years. It took him a little time
to settle in but thanks to the kindness shown by Roxy and Nick he became much more calm and relaxed. Unfortunately he has a time limiting prognosis and is now totally reliant on his careers. The carers on Dove have
been brilliant and so thoughtful.
I visit a lot and am always made most welcome. very grateful ,.
I know my husband is safe and that is so important.
23 January 2026
I have visited several times and found the staff to be kind, helpful and happy. The room was clean and comfortable. Not sure about the food. Not there at mealtimes.
20 January 2026
I find all the staff to be very polite and caring. My dad is treated with respect and kindness. The nursing care is excellent, and I'm always kept informed of any changes in dad.
15 January 2026
My father's discharge from hospital was complex - he was facing having to go to a delirium bed somewhere. Two care homes assessed him but were unable to take him. However from my first contact with Woodlands, the contact with their nurse, the scene changed entirely. I knew he would be in safe hands
from the extremely professional and sensitive way the staff talked - I was proved right. The care he received was outstanding and the transition to palliative care was seamless. I felt tremendously relieved that he was in a good place at the end. As well as Alzheimer's he had co-morbidities which the nurses took in their stride eg the bedsores he had on admission disappeared within a day or two.
The most important thing is the quality of the care and the consummate skills of the staff; dad's needs were very swiftly understood and met. The whole ethos of the place is exceptional-and I've had cause to visit many care homes in the past! So can compare.
14 January 2026
From the moment we were greeted at reception Woodlands made an excellent impression on us. As the first days progressed it was clear that the most import aspects of the care home are embodied in Woodlands. Quick to respond to our father's needs, patience when interacting with him, and genuinely
caring shown at all levels - from Heads to the Cleaning Staff. Excellent!
11 December 2025
I love living at Woodlands care centre, every staff member is very kind from the carers to the cleaner and management and as well. I enjoy spending time in their enclosed garden and joining in the various activities.
Personal care is of very high standard, nurses are on hand 24 hrs per day,
recommend for dementia care, stroke respite and permanent care. Doctors are coming here every week for check ups.
It is a first class service, well recommended.
25 November 2025
Excellent home. Caring and committed staff. Good facilities, nutritious food and excellent range of activities. My friend is very settled and happy at Woodlands home.There are good opportunities for residents to go out on visits. Staff are always on hand to help and reassure. I highly recommend
this care home.
31 October 2025
Woodlands Care Centre is special as it caters so expertly for residents living with dementia and who have high complex needs. Many of the staff have been at the home for many years and are very skilled, caring and committed to their very challenging jobs. They provide expert support in a caring
atmosphere which offers dignity and well-being in residents' latter years of life
21 August 2025
My wife came to Woodlands during September 2024, and she is settled in very quickly, seems very happy and although the dementia continues to degrade. My family and I are very grateful for the care being provided. And for the Assistance of all the staff.
21 August 2025
The staff are very welcoming and care for my father's needs with sensitivity. The reception staff and manager are also approachable and professional; they put the needs of the resident first. We are very happy with the cleanliness, and the food is also of a high standard.
21 July 2025
Fantastic staff, very friendly and welcoming. My Nan seems very well cared for. Her room is very clean and tidy and she had lots of juice to drink. They seem to put lots of activities on and there seems to be many residents taking part in them.
17 July 2025
I'd like to thank everyone at Woodlands for the care and support they gave my husband during his time there. Sadly, he has now passed away, but I'm very grateful that he was looked after with kindness and respect. The staff were always thoughtful, patient and professional. It was reassuring to know
he was in safe hands, they kept me informed and involved throughout. Their support made a difficult time a little easier, thank you.
04 July 2025
All staff have gone above and beyond. Feel very reassured my relation is being looked after with the utmost care and dignity. Communication is vital which again has been evident on all levels. Happy staff which is reflected by the way the Manager leads. Gold stars to you all.
16 June 2025
Woodlands was simply the best! All of the staff on Coleridge were thoroughly professional, kind, caring and quickly took Mum into their hearts. Their warmth, patience, support & understanding helped Mum to learn to trust again, which wasn't an easy task. Mum warmed to all of them, regularly
telling & showing me how much she loved them. I greatly valued the personal support that the staff extended to myself and my family from day one. As Mum settled down & responded to the kindness of the staff, visits became easier. My family and I were able to relax & have a laugh with Mum, something we hadn't experienced for years. We all made so many precious memories and were able to remind Mum how much we all loved & adored her. Mum's passing in 2024 was peaceful & dignified. The staff were so compassionate & understanding. Words are not enough to express how grateful and thankful I am for all of the truly amazing staff in Coleridge. You gave Mum back to us and I'll never forget you!
16 June 2025
Can't thank all the staff on Coleridge for there exceptional care of my mum, they gave our mum back to us by treating her with compassion and dignity and looking after her needs. Mum had very bad experience's in two other care home and was so unhappy and myself and family were so downhearted and
very stress until the Woodlands, they put mum in a healthy routine and steadily and we were able to become a family again, mum stopped been angry with my sister and I and we got to make lots of loving memories with her before sadly losing her. I would highly recommend the woodlands to anybody who needs specialist care.
08 May 2025
Friendly staff and clean spacious accommodation. I loved seeing my friend on poster for virtual dementia bus. She looks comfortable here and her needs are catered for nicely. Location is perfect and ample parking available.
25 April 2025
My mother is happy & content at Woodlands & this is a very nice place. She is very well looked after.
My mother has settled in very well since her condition in 2021, and the staff are fantastic.
I am very happy for my mother to continue to stay at Woodlands.
This is now her home.
03 April 2025
After five years of superb care at Woodlands, my husband died a few weeks ago in Coleridge unit. As his dementia increased, the staff managed his needs skilfully, courteously and tenderly. Much as I would rather have been able to care for him at home, it was clear that he was much more secure and
settled in their well-trained hands. Throughout this difficult time, staff at all levels were always responsive to his needs and to my queries and requests as his advocate. Finally, the transition into his end-of-life care was seamless. I cannot recommend this thoroughly professionally run home enough.
Latest Reviews for Woodlands Care Centre
16 March 2026
Sadly my experience was poor, my daughter grandmother was placed on a puréed diet without a clinical assessment, staff advised she was on end of life care when this was not the case, medication stopped on another family members advice without checking with GP. Difficult to locate staff who one
occasion told us they were short staffed . Safeguarding referrals were made and it appears standards have dropped with a recent management change staff we met were kind but the home did not meet her needs. Cot sides were put up which increased risk and were removed when she transferred to a new home
04 February 2026
My mum has been in this care home since 2020 and I couldn't be happier with the care she receives. The staff are lovely, friendly, and always welcoming. They respond to me quickly whenever I have a questions or concern which gives me great peace of mind. The atmosphere is kind and caring and my mum
is treated with dignity and respect. Thank you all.
23 January 2026
My husband has been in Woodlands for over, three years. It took him a little time
to settle in but thanks to the kindness shown by Roxy and Nick he became much more calm and relaxed. Unfortunately he has a time limiting prognosis and is now totally reliant on his careers. The carers on Dove have
been brilliant and so thoughtful.
I visit a lot and am always made most welcome. very grateful ,.
I know my husband is safe and that is so important.
23 January 2026
I have visited several times and found the staff to be kind, helpful and happy. The room was clean and comfortable. Not sure about the food. Not there at mealtimes.
20 January 2026
I find all the staff to be very polite and caring. My dad is treated with respect and kindness. The nursing care is excellent, and I'm always kept informed of any changes in dad.
15 January 2026
My father's discharge from hospital was complex - he was facing having to go to a delirium bed somewhere. Two care homes assessed him but were unable to take him. However from my first contact with Woodlands, the contact with their nurse, the scene changed entirely. I knew he would be in safe hands
from the extremely professional and sensitive way the staff talked - I was proved right. The care he received was outstanding and the transition to palliative care was seamless. I felt tremendously relieved that he was in a good place at the end. As well as Alzheimer's he had co-morbidities which the nurses took in their stride eg the bedsores he had on admission disappeared within a day or two.
The most important thing is the quality of the care and the consummate skills of the staff; dad's needs were very swiftly understood and met. The whole ethos of the place is exceptional-and I've had cause to visit many care homes in the past! So can compare.
14 January 2026
From the moment we were greeted at reception Woodlands made an excellent impression on us. As the first days progressed it was clear that the most import aspects of the care home are embodied in Woodlands. Quick to respond to our father's needs, patience when interacting with him, and genuinely
caring shown at all levels - from Heads to the Cleaning Staff. Excellent!
11 December 2025
I love living at Woodlands care centre, every staff member is very kind from the carers to the cleaner and management and as well. I enjoy spending time in their enclosed garden and joining in the various activities.
Personal care is of very high standard, nurses are on hand 24 hrs per day,
recommend for dementia care, stroke respite and permanent care. Doctors are coming here every week for check ups.
It is a first class service, well recommended.
25 November 2025
Excellent home. Caring and committed staff. Good facilities, nutritious food and excellent range of activities. My friend is very settled and happy at Woodlands home.There are good opportunities for residents to go out on visits. Staff are always on hand to help and reassure. I highly recommend
this care home.
31 October 2025
Woodlands Care Centre is special as it caters so expertly for residents living with dementia and who have high complex needs. Many of the staff have been at the home for many years and are very skilled, caring and committed to their very challenging jobs. They provide expert support in a caring
atmosphere which offers dignity and well-being in residents' latter years of life
21 August 2025
My wife came to Woodlands during September 2024, and she is settled in very quickly, seems very happy and although the dementia continues to degrade. My family and I are very grateful for the care being provided. And for the Assistance of all the staff.
21 August 2025
The staff are very welcoming and care for my father's needs with sensitivity. The reception staff and manager are also approachable and professional; they put the needs of the resident first. We are very happy with the cleanliness, and the food is also of a high standard.
21 July 2025
Fantastic staff, very friendly and welcoming. My Nan seems very well cared for. Her room is very clean and tidy and she had lots of juice to drink. They seem to put lots of activities on and there seems to be many residents taking part in them.
17 July 2025
I'd like to thank everyone at Woodlands for the care and support they gave my husband during his time there. Sadly, he has now passed away, but I'm very grateful that he was looked after with kindness and respect. The staff were always thoughtful, patient and professional. It was reassuring to know
he was in safe hands, they kept me informed and involved throughout. Their support made a difficult time a little easier, thank you.
04 July 2025
All staff have gone above and beyond. Feel very reassured my relation is being looked after with the utmost care and dignity. Communication is vital which again has been evident on all levels. Happy staff which is reflected by the way the Manager leads. Gold stars to you all.
16 June 2025
Woodlands was simply the best! All of the staff on Coleridge were thoroughly professional, kind, caring and quickly took Mum into their hearts. Their warmth, patience, support & understanding helped Mum to learn to trust again, which wasn't an easy task. Mum warmed to all of them, regularly
telling & showing me how much she loved them. I greatly valued the personal support that the staff extended to myself and my family from day one. As Mum settled down & responded to the kindness of the staff, visits became easier. My family and I were able to relax & have a laugh with Mum, something we hadn't experienced for years. We all made so many precious memories and were able to remind Mum how much we all loved & adored her. Mum's passing in 2024 was peaceful & dignified. The staff were so compassionate & understanding. Words are not enough to express how grateful and thankful I am for all of the truly amazing staff in Coleridge. You gave Mum back to us and I'll never forget you!
16 June 2025
Can't thank all the staff on Coleridge for there exceptional care of my mum, they gave our mum back to us by treating her with compassion and dignity and looking after her needs. Mum had very bad experience's in two other care home and was so unhappy and myself and family were so downhearted and
very stress until the Woodlands, they put mum in a healthy routine and steadily and we were able to become a family again, mum stopped been angry with my sister and I and we got to make lots of loving memories with her before sadly losing her. I would highly recommend the woodlands to anybody who needs specialist care.
08 May 2025
Friendly staff and clean spacious accommodation. I loved seeing my friend on poster for virtual dementia bus. She looks comfortable here and her needs are catered for nicely. Location is perfect and ample parking available.
25 April 2025
My mother is happy & content at Woodlands & this is a very nice place. She is very well looked after.
My mother has settled in very well since her condition in 2021, and the staff are fantastic.
I am very happy for my mother to continue to stay at Woodlands.
This is now her home.
03 April 2025
After five years of superb care at Woodlands, my husband died a few weeks ago in Coleridge unit. As his dementia increased, the staff managed his needs skilfully, courteously and tenderly. Much as I would rather have been able to care for him at home, it was clear that he was much more secure and
settled in their well-trained hands. Throughout this difficult time, staff at all levels were always responsive to his needs and to my queries and requests as his advocate. Finally, the transition into his end-of-life care was seamless. I cannot recommend this thoroughly professionally run home enough.