Woodlands Care Centre

Hawkins Road, Cambridge CB4 2RD
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9.9 121 Reviews
  • Woodlands Care Centre, Cambridge
Woodlands Care Centre offers person-centred support and care for those with Nursing, Residential Dementia and Nursing Dementia needs.

The purpose built home offers light and spacious living accommodation. There are relaxing and welcoming social lounges and homely dining rooms to enjoy freshly prepared daily menus designed by the home's chefs and based upon the residents preferences.
The home boasts landscaped gardens and accessible patios, perfect for enjoying a stroll or an afternoon tea whilst lounging in one of the home's comfortable garden chairs.

The home has a dedicated Lifestyle Team who provide a varied and engaging programme of daily activities tailored to the interests of the residents.

The manager and dedicated team are compassionate about providing a high standard of care. The home prides itself on a community approach to all, with family being at the heart of all the do.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 109 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £2000

*All fee’s are based on a pre-admission assessment conducted by the team at Woodlands Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

These prices are only a guideline, please contact Woodlands Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Rubina Arunagiri (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (109)

Visiting

  • Woodlands Care Centre welcome visitors. Please contact the home directly for the latest visiting arrangements.

Parking

  • Car parking is available

Total of 121, showing 1-20
9.9

Woodlands Care Centre has a Review Score of 9.9 (9.918) out of 10, based on 57 reviews in the last 2 years. Over all time Woodlands Care Centre has 121 reviews.

Overall Experience

  • 98
  • 22
  • 1
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Date Published

121
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29
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Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff, very friendly and welcoming. My Nan seems very well cared for. Her room is very clean and tidy and she had lots of juice to drink. They seem to put lots of activities on and there seems to be many residents taking part in them.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you so much for your lovely review. We're delighted to hear that your Nan is well cared for and that you've found the staff friendly and welcoming. We're so pleased you've noticed the range of activities and how engaged our residents are. Your kind words mean a lot to the whole team.

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Overall Experience  Overall Experience 5.0 out of 5

I'd like to thank everyone at Woodlands for the care and support they gave my husband during his time there. Sadly, he has now passed away, but I'm very grateful that he was looked after with kindness and respect. The staff were always thoughtful, patient and professional. It was reassuring to know
he was in safe hands, they kept me informed and involved throughout. Their support made a difficult time a little easier, thank you.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you so much for your kind and heartfelt words during such a difficult time. We're truly sorry for your loss and are honoured to have been part of your husband's care. It means a great deal to know that our team was able to offer support, kindness, and reassurance when it was most needed. Your gratitude will be shared with the whole team at Woodlands, and we're keeping you in our thoughts.

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Overall Experience  Overall Experience 5.0 out of 5

All staff have gone above and beyond. Feel very reassured my relation is being looked after with the utmost care and dignity. Communication is vital which again has been evident on all levels. Happy staff which is reflected by the way the Manager leads. Gold stars to you all.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you so much for your wonderful feedback. We're truly grateful for your kind words and are delighted to hear you feel reassured and confident in the care your loved one is receiving. We're passionate about communication, compassion, and strong leadership, and it means a great deal to have that recognised.

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Overall Experience  Overall Experience 5.0 out of 5

Woodlands was simply the best! All of the staff on Coleridge were thoroughly professional, kind, caring and quickly took Mum into their hearts. Their warmth, patience, support & understanding helped Mum to learn to trust again, which wasn't an easy task. Mum warmed to all of them, regularly telling
& showing me how much she loved them. I greatly valued the personal support that the staff extended to myself and my family from day one. As Mum settled down & responded to the kindness of the staff, visits became easier. My family and I were able to relax & have a laugh with Mum, something we hadn't experienced for years. We all made so many precious memories and were able to remind Mum how much we all loved & adored her. Mum's passing in 2024 was peaceful & dignified. The staff were so compassionate & understanding. Words are not enough to express how grateful and thankful I am for all of the truly amazing staff in Coleridge. You gave Mum back to us and I'll never forget you!

Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you from the bottom of our hearts for such a beautiful and heartfelt message. It means so much to the whole team on Coleridge to know that we were able to support your mum and your family in such a meaningful way. Helping your mum regain trust, feel loved, and create happy memories with you all was a privilege we will never forget. We're truly sorry for your loss, but so grateful to have shared in those special moments with you.

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Overall Experience  Overall Experience 5.0 out of 5

Can't thank all the staff on Coleridge for there exceptional care of my mum, they gave our mum back to us by treating her with compassion and dignity and looking after her needs. Mum had very bad experience's in two other care home and was so unhappy and myself and family were so downhearted and very
stress until the Woodlands, they put mum in a healthy routine and steadily and we were able to become a family again, mum stopped been angry with my sister and I and we got to make lots of loving memories with her before sadly losing her. I would highly recommend the woodlands to anybody who needs specialist care.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you so much for sharing such a heartfelt and moving review. We are deeply sorry for your loss, but truly honoured to know that our team on Coleridge could help bring comfort, peace, and precious memories during your mum's time with us. It means the world to hear that we were able to support not only your mum, but also you and your family, after such a difficult journey. Your kind words will be shared with the whole team - they'll be touched to know the difference they made. Thank you again for your recommendation and trust.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and clean spacious accommodation. I loved seeing my friend on poster for virtual dementia bus. She looks comfortable here and her needs are catered for nicely. Location is perfect and ample parking available.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is happy & content at Woodlands & this is a very nice place. She is very well looked after.
My mother has settled in very well since her condition in 2021, and the staff are fantastic.
I am very happy for my mother to continue to stay at Woodlands.
This is now her home.

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Overall Experience  Overall Experience 5.0 out of 5

After five years of superb care at Woodlands, my husband died a few weeks ago in Coleridge unit. As his dementia increased, the staff managed his needs skilfully, courteously and tenderly. Much as I would rather have been able to care for him at home, it was clear that he was much more secure and settled
in their well-trained hands. Throughout this difficult time, staff at all levels were always responsive to his needs and to my queries and requests as his advocate. Finally, the transition into his end-of-life care was seamless. I cannot recommend this thoroughly professionally run home enough.

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Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Woodlands Care Home in Cambridge for over 5 years and died there at the end of January. I have visited him regularly and have observed in all that time how excellently he has been cared for without exception. I am so grateful to the staff for their kindness, professionalism,
warmth and skill in their dealings with my brother, and others, sometimes in the most challenging of situations. As a relative, I have been made to feel warmly welcomed with great helpfulness.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you for sharing such a heartfelt and thoughtful review. We are truly sorry for your loss and honoured to have cared for your brother over the past five years. Your kind words about our team's compassion, professionalism, and the warm welcome you received mean so much to us. We're grateful for the trust you placed in us, and your feedback will be shared with the whole team at Woodlands Care Centre.

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Overall Experience  Overall Experience 5.0 out of 5

Visited my cousin on a new floor he was moved to. Staff were very helpful as always especially in helping us find it. My cousin was well dressed and clean and appeared content and happy. Although he is almost nonverbal and likes to wander various members of staff took time to acknowledge him by name
and asked if he was ok. They had time to answer our questions and made sure we were OK too.
Very good care home, excellent staff.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you for your thoughtful and uplifting review. We're so pleased to hear that your cousin is content and well cared for, and that our team was welcoming and supportive during your visit. It's especially lovely to know that staff took the time to acknowledge him personally and made you feel at ease too. Your kind words mean a great deal and will be shared with the whole team-thank you again for your support.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent support for my mother-in-law with the staff putting us at ease as we are over 5 hours away, the team in Wordsworth are very helpful and good with her, she has been troubled by medication problems which appear to be getting resolved.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been to numerous care homes and hospitals in the last 18 months and only at this home for 10 weeks but already you can see how calm she is, I contact the care home every day and the staff are always polite and professional, constantly committed and confident when communicating with me
and my family.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Woodlands for nearly 12 years now and we have never had any issues. The staff are friendly and the care he receives couldn't be better which gives me and my family peace of mind. If I could give 10 stars I would.

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Overall Experience  Overall Experience 5.0 out of 5

The care staff here are very kind and attentive to my father. They tend to work on the same little bit of the home and therefore know their residents very well. The nursing staff are very kind and responsive as well and have coordinated well with the medical team to make sure my father is on appropriate
medication. The management seems really engaged, and will often be on the wards. The facilities are good and well-maintained. Would be nice for a tiny bit simpler access to the lovely garden for residents.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are the best, they have all looked after my mum so well over last few years, can't thank them all enough for how well she is cared for. Have shown nothing but compasion, care and love for her.

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Overall Experience  Overall Experience 5.0 out of 5

At the start of the month, my wife needed to be transferred from a care home that was no longer able to accommodate her. The transfer has gone much more smoothly. Above all, she obviously feels much more at home at Woodlands than she had done at the previous home. In large part, this seems to be because
she finds the food much better.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly and caring staff, always available for updates. Give care in kind and compassionate manner. Plenty of activities on offer to all residents. The home seems to be the best place for my friend following a decline in his health.

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Overall Experience  Overall Experience 5.0 out of 5

When my dad first went to this care home he had just come out of hospital. He wasn't eating properly he had lost weight. And was very unsettled. As the weeks went on he is eating much better. Gained weight and has settled in very well. That's because the food is great and home-cooked. The staff are
outstanding and very helpful towards him and family members. Feels very homely there and I'm always happy for Dad to be left there. When I go home.

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Overall Experience  Overall Experience 5.0 out of 5

Both of my parents have been at Woodlands Care Centre for around 18 months and both have specific care needs. They are both settled and happy at Woodlands and the carers at the home are really kind and attentive. The managers of my parents' wing are really well organised and I get the impression that
this is the case throughout the care home. They make the time to talk to us about our parents if we have questions or need anything specific arranged for them. For example, they made a special effort to leave the dining room free for my Mum's 90th birthday so we could have a little family celebration which was really kind. My parents are getting really good care and we know they are safe and comfortable in the home. The care staff really notice when my parents are a bit down (having lost their independence) or need a bit of extra attention.

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Overall Experience  Overall Experience 5.0 out of 5

Woodlands Care Centre on the outside, appears to be just another care home, however, I can assure you it is so much more. It provided a home for my father and a safe place for us as a family to visit. We were always listened to, and would only ever need to ask once for something to be done. Dove unit,
where my father was nursed for the last few months of his life, is without a doubt, outstanding. The staff provide excellent care to the residents and much-needed support to families and friends visiting. My father sadly died in September, but he was nursed and cared for with kindness and dignity to the very end. We cannot thank all the staff here enough, particularly the unit manager who is a very special individual and whom we will never forget.

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Current Review Score: 9.9 (9.918)

Overview of Review Score

The Review Score of 9.9 (9.918) out of 10 for Woodlands Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 57 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.918 for Woodlands Care Centre is calculated as follows: ( (597 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 647 Ratings = 4.918

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodlands Care Centre is based on 57 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 57 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (7)

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Meet the Team (1)

Rubina

Rubina Arunagiri

Job Title: General Manager

I joined the Woodlands Care Centre as a Unit Manager in 2009. As a registered nurse, I have progressed through the roles being the Clinical Lead, Deputy Manager and now General Manager since summer 2020.


I first trained as a nurse over 20 years ago and began my career in a post renal transplant unit hospital in Mumbai, India, before moving to England with my husband. I am the proud mother of two grown-up sons.


My ethos behind my care is to “strive to make a positive difference to resident’s everyday life experiences and their wellbeing, whilst still delivering excellent clinical care. Everyone is treated as an individual”.

I am also passionate about supporting and developing my team with their clinical skills, values and beliefs and, empowering my team to deliver great clinical care with empathy, compassion and enhance residents lives at Woodlands Care Centre.

Frequently Asked Questions about Woodlands Care Centre

What types of Care is Woodlands Care Centre registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodlands Care Centre have?

There are 109 Single Rooms.

What are the Facilities & Services at Woodlands Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodlands Care Centre to the centre of Cambridge?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Care Centre to verify any information. View our terms and conditions. Woodlands Care Centre has an Enhanced Service - more info.