Woodlands Care Centre, Cambridge, Cambridgeshire
Woodlands Care Centre, Cambridge, Cambridgeshire
Woodlands Care Centre, Cambridge, Cambridgeshire

Woodlands Care Centre is part of the expanding care home portfolio of Ranc Care, well-known in the south-east of England for the pleasant and efficacious care facilities they offer to the elderly.

This Cambridge-based home also extends its services to the provision of general nursing, dementia and palliative care, as well as to people of all ages with physical disabilities.

Extensive facilities include a nurse-call system, enabling effective communication throughout the home, while residents also enjoy a diverse activities programme that offers long-term mental and physical benefits.

Group: RCH Ltd

Person in charge: Jenny Boulton (Manager)

Local Authority / Social Services: Cambridgeshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 109 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Czech, Spanish; Castilian, Hindi, Italian, Polish, Romanian, Chinese - Mandarin

Single Rooms: 109

Rooms with ensuite WC: 109

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Woodlands Care Centre has an open door policy and welcomes visiting at any time.

Parking:

Car parking is available

Latest Care Quality Commission* Report on Woodlands Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 Woodlands Care Centre has a Review Score of 8.9 (8.854)

The Review Score of 8.9 (maximum of 10) for Woodlands Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Woodlands Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.579 for Woodlands Care Centre is calculated as follows: ( (66 Excellents x 5) + (37 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 107 Ratings = 4.579

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.275 Points relating to the number of positive Reviews for Woodlands Care Centre is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 21.8 positive Reviews (109 registered maximum number of service users ÷ 5). 6 Reviews ÷ 21.8 Target = 0.275

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Woodlands Care Centre?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Woodlands Care Centre

  • Son of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Resident / Service User
    2
  • Daughter of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

My grandad is currently a resident at Woodlands and I cannot give enough praise on our entire experience at the centre. Our only regret is that we hadn’t found the centre a few months earlier. Staff are amazing, the centre is always clean, homely and welcoming. Not a bad word to say. Everything promised was delivered.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother passed away at Woodlands on the 5th of March. My dad, my brother and I were all very sad to lose our wonderful wife and mother. But the sorrow is made easier by knowing that she had the best care possible during the last few years in Woodlands.
We witnessed an incredible level of compassion by the carers, the nurses, the social events staff and administration. They all showed superb levels of professionalism combined with empathy, kindness and humour. They knew that she was more than just a collection of symptoms of a terrible disease. They understood that she had a life, a history, a family before Woodlands. They kept her safe, comforted her, enabled her to maintain her dignity and let her express her frustrations and her sense of humour.
As her family, we were also made to feel so welcome. Her carers have become our friends, friends we trust with the most vulnerable person in our lives.
We are so grateful to everyone at Woodlands for everything they did for my mum.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My wife, who suffers from advanced Alzheimer's disease, has been a resident for nearly three years and has been well looked after from every standpoint.
There is nothing she can do for herself after more than thirteen years of this disease and the care home is called upon to provide full support in every area of care, and this they do very well indeed.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This care provider was recommended by friends.
I have found this period of three weeks has been most beneficial for convalescence following a long period in hospital.
The staff are very caring and nothing is too much.
Management very good and helpful.
I would recommend this care facility to friends.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My wife has been in Woodlands for seven months and has received excellent care from dedicated staff who sometimes go out of their way to ensure her comfort. I visit my wife most days so I can give an informed review. I would not want her to be anywhere else.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been a resident of this care home for over 12 months and throughout this period, the Woodlands have provided an excellent standard of care that is both professional and caring. The home is clearly concerned to deliver on the key aspects of professional care for dementia patients, activities and good housekeeping and catering. Compared to other homes I have visited in the area, they are meeting a high standard thanks to first class management.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been in Woodlands Care Centre for only 6 weeks but has settled in extremely well thanks to the staff. The home is bright and well-equipped and she has a bright and comfortable room. We have no complaints or concerns.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I came to Woodlands Care Centre 2 1/2 years ago. I am well looked after. The staff are very good, not too much trouble to help if needed. My room is great.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was a resident at the care centre at the date of review. My experience of the managers of Woodlands Care Centre and the care staff has been very positive. Prior to her admission I was able to have a very open discussion with the manager and her deputy about my concerns and their management of my mothers needs. During her stay the care staff maintained a good level of care in a compassionate way. Any issues that arose i.e. falls and loss of dentures were resolved effectively. The home has an excellent activities programme and every effort was made to enable my mother joining in according to how she felt on the given day. Above all I valued the managements' "open door" policy, so that access for informal chats was always possible. Woodlands being dual registered is also a great help.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

Top 20 Mid-size Care Home Groups 2017

Recipient: RCH Ltd

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Woodlands Care Centre