Woodlands Care Centre

Hawkins Road, Cambridge CB4 2RD
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9.9 121 Reviews
  • Woodlands Care Centre, Cambridge
Woodlands Care Centre offers person-centred support and care for those with Nursing, Residential Dementia and Nursing Dementia needs.

The purpose built home offers light and spacious living accommodation. There are relaxing and welcoming social lounges and homely dining rooms to enjoy freshly prepared daily menus designed by the home's chefs and based upon the residents preferences.
The home boasts landscaped gardens and accessible patios, perfect for enjoying a stroll or an afternoon tea whilst lounging in one of the home's comfortable garden chairs.

The home has a dedicated Lifestyle Team who provide a varied and engaging programme of daily activities tailored to the interests of the residents.

The manager and dedicated team are compassionate about providing a high standard of care. The home prides itself on a community approach to all, with family being at the heart of all the do.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 109 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £2000

*All fee’s are based on a pre-admission assessment conducted by the team at Woodlands Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

These prices are only a guideline, please contact Woodlands Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Rubina Arunagiri (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (109)

Visiting

  • Woodlands Care Centre welcome visitors. Please contact the home directly for the latest visiting arrangements.

Parking

  • Car parking is available

Woodlands Care Centre Reviews (121)

Total of 121, showing 81-100
9.9

Woodlands Care Centre has a Review Score of 9.9 (9.918) out of 10, based on 57 reviews in the last 2 years. Over all time Woodlands Care Centre has 121 reviews.

Overall Experience

  • 98
  • 22
  • 1
  • 0
  • 0

Date Published

121
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57
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Review from M S (Wife of Resident) published on 23 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All people are nice and supportive. I was happy with the care for my husband, even though my husband died in March 2020, the staff and manager are still very supportive and helping me when I needed. I would recommend this care home to anybody. My husband enjoyed many activities which I have a good memory
about.

Reply from Rubina Arunagiri, General Manager at Woodlands Care Centre

Thank you for your lovely comments. I will pass it on to the team. It was a pleasure looking after your husband. Nice to know you, we do miss seeing you around. If you need any help, we are always available on the other side of the phone.

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Review from J F (Daughter of Resident) published on 5 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's good that we can now visit Mum, although still frustrating that we cannot go out for a walk. Having said that, the support of all staff is second to none. Unable to comment on food, activities and rooms due to the covid situation.

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Review from L C (Daughter of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very thankful to all the management and staff at Woodlands throughout lockdown. Cherish the skype calls with mum regardless of whether she is having a good or bad day suffering from Alzheimer's.

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Review from Maureen D (Wife of Resident) published on 18 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was on Byron unit for 11 days on end of life care and was treated with utmost dignity and love, kindness from everyone caring for him. I also received respect and kindness from all involved.

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Review from J C (Wife of Resident) published on 13 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home. My husband is receiving the best care possible. He has been here since May and now seems as happy as possible. The staff are amazing, so kind and helpful.

Reply from Jasmeet Rai, Associate Director at Woodlands Care Centre

Thank you very much for your lovely feedback, we're delighted to hear that your husband is as happy as possible and we'll be sure to pass on your kind words to our staff team - we know they work very hard in providing support and care to not just our residents, but to their loved ones too.

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Review from C O (Daughter of Resident) published on 3 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all at Woodlands for coming to our aid in our time of need. After a steady decline over a period of a couple of years, my dear Mum was diagnosed with vascular dementia on admittance to hospital, following a series of falls, and then went rapidly downhill (physically and mentally) during
her stay in hospital.
Suspecting that the home we had found for her a few months earlier was no longer going to be suitable, my father and I booked a visit to Woodlands Care Centre. We were shown around by the excellent manager and knew at once that it was the right place. There was just one room left: we were shown around on Friday; Mum was assessed on Monday and moved in on Tuesday! As things turned out, Mum was only at Woodlands for about three months, as her decline was mercifully rapid and she died just after Christmas. During her relatively short stay at the centre, though, she was treated with kindness - as was my father, who visited pretty much daily - and everyone was so supportive to us throughout.

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Review from James H (Son of Resident) published on 10 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum spent 6 years of her life here. Some of the staff are truly amazing. Some really shouldn't be working in care including a few of the higher positions! We paid £1100 a week to have my mum here and I'm really unsure where the money went, as they struggle to get staff and the ones they do have are
paid minimum wage which is a joke as they should be paid more.
After she passed away, we were sent a generic printed letter and not one of them came to the funeral. Someone is making a killing out of this place. Like I said some, of the staff are amazing but her wedding ring went missing while she was here and some of the care she received was not great due to staffing issues.

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Review from John C (Partner of Resident) published on 21 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner, who was also my cousin, was cared for superbly from Nov 2015 till she died in Feb 2019, and during that period I had no reason for serious complaint. All my requests were attended to with courtesy. Her written Care Plan, which I reviewed periodically, was comprehensive and kept up to date.
She was treated with dignity and care, with her changing needs being appropriately met as she slowly succumbed to the effects of Parkinson’s disease and strokes. Her medication was administered regularly with a properly organised system. Her room and the Home generally were kept clean and tidy, and the staff were always cheerful, helpful and willing.


Regular entertainment sessions were organised for those who were willing and capable. There were also facilities to interest residents, such as the cinema and the interactive “magic table”.


Altogether I was very satisfied with her treatment and care and could sleep easily trusting she was being well looked after.

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Review from Alistair M (Son of Resident) published on 19 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands Care Centre provided excellent care for my mother through her final stages of dementia. I can't praise the staff enough for their care and compassion. The facilities and environment are very well maintained, friendly and comfortable.
I have no hesitation in recommending them to future residents.

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Review from Steve R (Son-in-law of Resident) published on 14 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law came to Woodlands directly from hospital following a fall. He was hospitalised for 4 months waiting for a placement and was not in good physical health and diagnosed with dementia. I was grateful for Woodlands accepting him. During the next three and a half years he grew in strength
and called his room his little home. The staff helped him and his family to understand this new journey of sadness, but it became a happy, safe and friendly home for all. We all gathered comfort from the friendship we built with the staff, easing the burden of dementia. The numerous activities, outings and parties that were put on for the residents are first class and to see everyone smile is amazing. He was cared for in every way and all his needs were met, without any fuss, no matter what his demands were. I visited at all times of the day and never had cause to complain about his personal care even at his journey's end. I cannot thank Woodlands enough only by saying can you book me a room!

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Review from Jacqui R (Daughter of Resident) published on 14 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear dad was a resident at Woodlands for nearly four years from February 2015. Sadly he passed away on the 17th July but I do not have enough words to express how my dad was treated right up until his passing. The respect and the dignity that was shown was excellent. The care that my dad had both
on Wordsworth and on Byron never faulted no matter what time of day or evening I would visit. There was nothing that was ever too much trouble. It became my dad's home but also our 2nd home as we also were made to feel so welcome. I would like to thank the staff at Woodlands for everything they have done for my dad from the domestics to the managers (the list would be too long) because without them my dad's latter years may have been very different. I am now going back as a volunteer to give back to Woodlands what they gave to my dad and I say thank you all.

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Review from Owen J (Resident) assisted by family/friend published on 3 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been comfortable since the beginning of my stay and find the staff friendly and accommodating. The food is excellent.

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Review from Sheila O (Wife of Resident) published on 27 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted for a weeks respite following discharge from hospital. He had spent a week in hospital after being attacked the previous Saturday evening. He had had a bleed on the brain which had given him a chronic headache and he was also hardly able to get out of bed. In hospital, he had
become very depressed and had refused to either eat or drink.
The nurses and care staff at the home were absolutely wonderful with him. Within a few days he was much happier, and they were encouraging him to eat, drink and wash independently. Although his headache persisted, the staff were so kind and caring towards him and his mood improved dramatically. I would never have been able to look after him for that initial week after his hospital discharge and I am so grateful to everyone at The Woodlands for their kindness and support both to my husband and to me on my daily visits.
I would have no hesitation in my husband coming in again and I really cannot thank them all enough.

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Review from Helen T (Daughter of Resident) published on 27 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident since Summer 2016. He is in the Residential Dementia unit. He has been content and generally well cared for. The staff are friendly and very helpful.

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Review from Mary P (Daughter-in-law of Resident) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since our relative moved into care in October 2017, we have been encouraged by the care and support which she has received from staff, at all levels. For the majority of the time, our relative is settled and accepting of where she now lives and on occasions when she does become sad or distressed, she
is well supported by staff on the unit. As visitors, we are always greeted in a friendly manner by staff on duty, who are always willing to discuss any relevant concerns with us.

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Review from Brian H (Husband of Resident) published on 23 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

1. My wife was at Woodlands for a week of respite care.
2. On my first visit, the open and friendly reception set the right tone.
3. My wife was able to have a visit for lunch for some familiarisation before her week of care.
4. Management was accessible and flexible in assessing needs.
5.
Overall atmosphere friendly and caring.
6. Staff attentive and caring.
7. Room clean and to a decent simple standard.
8. There were some concerns over unpacking clothes etc., dressing, washing hair and missing spectacles. These were not serious in terms of the overall care and were addressed with staff by management.
9. My wife appeared to have a stress free week and visits by myself and a friend found her calm.
10. I was impressed by the management's philosophy, which was to see caring for my wife as a partnership between the home and me.

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Review from Jo L (Daughter of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed by the care given to my mother who suffers from dementia. The staff at Woodlands Care Centre are so kind, patient and thoughtful. There are many activities on offer and people are treated with dignity and respect. Above all my mum is safe and happy - in fact, she thinks she
is on holiday!

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Review from Sandra C (Wife of Resident) published on 12 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my husband has been a resident at the Woodlands his care has been excellent from all concerned. All the staff are friendly and courteous and care for my husband with his sometimes challenging behaviour (due to his dementia) calmly and with respect. He always looks clean and cared for and he has
a lovely bright room. The staff at the Woodlands have helped to make this difficult time in both our lives more bearable.

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Review from T M (Son of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-run care home.

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Review from John C (Husband of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Unlike another home my wife was in at Peterborough, where she was not washed or cleaned for days, since she has been at Woodlands she is washed and changed daily. She is bedridden and has to be fed like a baby. The room is always clean when I visit and the staff are very polite and helpful and friendly.

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Current Review Score: 9.9 (9.918)

Overview of Review Score

The Review Score of 9.9 (9.918) out of 10 for Woodlands Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 57 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.918 for Woodlands Care Centre is calculated as follows: ( (597 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 647 Ratings = 4.918

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodlands Care Centre is based on 57 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 57 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

Meet the Team (1)

Rubina

Rubina Arunagiri

Job Title: General Manager

I joined the Woodlands Care Centre as a Unit Manager in 2009. As a registered nurse, I have progressed through the roles being the Clinical Lead, Deputy Manager and now General Manager since summer 2020.


I first trained as a nurse over 20 years ago and began my career in a post renal transplant unit hospital in Mumbai, India, before moving to England with my husband. I am the proud mother of two grown-up sons.


My ethos behind my care is to “strive to make a positive difference to resident’s everyday life experiences and their wellbeing, whilst still delivering excellent clinical care. Everyone is treated as an individual”.

I am also passionate about supporting and developing my team with their clinical skills, values and beliefs and, empowering my team to deliver great clinical care with empathy, compassion and enhance residents lives at Woodlands Care Centre.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Care Centre to verify any information. View our terms and conditions. Woodlands Care Centre has an Enhanced Service - more info.