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Woodlands Care Centre

Hawkins Road, Cambridge, Cambridgeshire CB4 2RD
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my mother is being very well cared for and looked after and can't thank the home enoughR B(Son of Resident/Service User)
Woodlands Care Centre, Cambridge
Have shown nothing but compasion, care and love for her.Claire S(Daughter of Resident/Service User)
Woodlands Care Centre, Cambridge
Woodlands Care Centre, Cambridge

Woodlands Care Centre offers person-centred support and care for those with Nursing, Residential Dementia and Nursing Dementia needs.

The purpose built home offers light and spacious living accommodation. There are relaxing and welcoming social lounges and homely dining rooms to enjoy freshly prepared daily menus designed by the home's chefs and based upon the residents preferences.

The home boasts landscaped gardens and accessible patios, perfect for enjoying a stroll or...  

Care Provided by Woodlands Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 109 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareN/AFrom £1,600
Residential Dementia CareFrom £1,600From £1,600
Nursing CareFrom £1,600From £1,600
Nursing Dementia CareFrom £1,600From £1,600

*All fee’s are based on a pre-admission assessment conducted by the team at Woodlands Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

Contact Woodlands Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jessa Avila(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (109)

Visiting

  • Woodlands Care Centre welcome visitors. Please contact the home directly for the latest visiting arrangements.

Parking

  • Car parking is available

Woodlands Care Centre Reviews (130)

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9.8

Woodlands Care Centre has a Review Score of 9.8 (9.827) out of 10, based on 42 reviews in the last 2 years. Over all time Woodlands Care Centre has 130 reviews.

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Review from Owen J (Resident / Service User) published on 3 September 2018 Submitted via Postal Card
Overall Experience

I have been comfortable since the beginning of my stay and find the staff friendly and accommodating. The food is excellent.

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Review from Sheila O (Wife of Resident) published on 27 July 2018 Submitted via Website
Overall Experience
My husband was admitted for a weeks respite following discharge from hospital. He had spent a week in hospital after being attacked the previous Saturday evening. He had had a bleed on the brain which had given him a chronic headache and he was also hardly able to get out of bed. In hospital, he had become very depressed and had refused to either eat or drink.
The nurses and care staff at the home were absolutely wonderful with him. Within a few days he was much happier, and they were encouraging him to eat, drink and wash independently. Although his headache persisted, the staff were so kind and caring towards him and his mood improved dramatically. I would never have been able to look after him for that initial week after his hospital discharge and I am so grateful to everyone at The Woodlands for their kindness and support both to my husband and to me on my daily visits.

I would have no hesitation in my husband coming in again and I really cannot thank them all enough.

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Review from Helen T (Daughter of Resident) published on 27 July 2018 Submitted via Website
Overall Experience

My father has been a resident since Summer 2016. He is in the Residential Dementia unit. He has been content and generally well cared for. The staff are friendly and very helpful.

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Review from Mary P (Daughter-in-law of Resident) published on 24 July 2018 Submitted via Postal Card
Overall Experience

Since our relative moved into care in October 2017, we have been encouraged by the care and support which she has received from staff, at all levels. For the majority of the time, our relative is settled and accepting of where she now lives and on occasions when she does become sad or distressed, she is well supported by staff on the unit. As visitors, we are always greeted in a friendly manner by staff on duty, who are always willing to discuss any relevant concerns with us.

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Review from Brian H (Husband of Resident) published on 23 July 2018 Submitted via Website
Overall Experience
1. My wife was at Woodlands for a week of respite care.
2. On my first visit, the open and friendly reception set the right tone.
3. My wife was able to have a visit for lunch for some familiarisation before her week of care.
4. Management was accessible and flexible in assessing needs.
5. Overall atmosphere friendly and caring.
6. Staff attentive and caring.
7. Room clean and to a decent simple standard.
8. There were some concerns over unpacking clothes etc., dressing, washing hair and missing spectacles. These were not serious in terms of the overall care and were addressed with staff by management.
9. My wife appeared to have a stress free week and visits by myself and a friend found her calm.

10. I was impressed by the management's philosophy, which was to see caring for my wife as a partnership between the home and me.

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Review from Jo L (Daughter of Resident) published on 20 July 2018 Submitted via Postal Card
Overall Experience

I have been so impressed by the care given to my mother who suffers from dementia. The staff at Woodlands Care Centre are so kind, patient and thoughtful. There are many activities on offer and people are treated with dignity and respect. Above all my mum is safe and happy - in fact, she thinks she is on holiday!

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Review from Sandra C (Wife of Resident) published on 12 July 2018 Submitted via Website
Overall Experience

Since my husband has been a resident at the Woodlands his care has been excellent from all concerned. All the staff are friendly and courteous and care for my husband with his sometimes challenging behaviour (due to his dementia) calmly and with respect. He always looks clean and cared for and he has a lovely bright room. The staff at the Woodlands have helped to make this difficult time in both our lives more bearable.

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Review from T M (Son of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience

A well-run care home.

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Review from John C (Husband of Resident) published on 11 July 2018 Submitted via Postal Card
Overall Experience

Unlike another home my wife was in at Peterborough, where she was not washed or cleaned for days, since she has been at Woodlands she is washed and changed daily. She is bedridden and has to be fed like a baby. The room is always clean when I visit and the staff are very polite and helpful and friendly.

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Review from John C (Husband of Resident) published on 2 July 2018 Submitted via Website
Overall Experience
My family and I visited 10 local Care Homes 3 years ago and fortunately, we were offered this home which was our first choice for my dear wife. All the staff, management, carers, housekeeping, kitchen, activities and gardening staff have always helped and shown great care and kindness to my wife and me.
There have been instances not always perfect but any concerns have always been quickly dealt with.

This gives me an opportunity to say my many thanks to all at for making the past 3 years as easy as possible during this extremely difficult period in our 62 years of married life. I have the freedom to visit every day and to see the care and kindness needed as we both grow old. Thank you.

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Review from Kim V (Mother of Resident) published on 18 June 2018 Submitted via Website
Overall Experience

My daughter, who has been suffering from MS for the last 20 years, is immobile and completely dependent on her carers.

She has been in Woodlands since 2011, in a lovely light room with ample space for her belongings.

Woodlands is being run very efficiently by wonderful, dedicated people.

And nothing but praise for her kind and compassionate carers, always ready to help. I especially admire their patience with my often difficult daughter.

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Review from J M (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card
Overall Experience
Mum has been here for eight years and has never had any complaints. All the staff whether management, office or carers are always friendly and treat patients with respect.
There are always things going on and trips out if patients wish to go.

The food is very good.

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Review from S C (Mother of Resident) published on 30 March 2018 Submitted via Postal Card
Overall Experience

My daughter and I first heard of Woodlands Care Centre whilst my son aged 41 at the time was a patient in hospital. The staff on the ward made an initial recommendation. My daughter made contact and within 24 hours the manager had visited my son to make an assessment. She was wonderful, it must be said that my son had complex issues at the time and the improvement that has been made between them and now is incredible. He has a wonderful home for life.

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Review from Michelle T (Daughter of Resident) published on 30 January 2018 Submitted via Website
Overall Experience

Having to make the decision of putting a loved one into a care home can be extremely stressful and upsetting, but on finding a placement at Woodlands Care Centre for my mother, we discovered our fears to be alleviated. My mother had resided in the home for 8 years until her recent passing and was treated with the utmost respect, dignity and affection throughout.

The staff were always so friendly, helpful, knowledgeable and always on hand if we needed to ask any questions. We found the everyday running standards of the home exceptionally high, with a full and varied activities schedule. The cleanliness of the care home was to a very high standard and the meals always looked appetising. Our family were welcomed at any time of the day or week and always given privacy if required with our mother. We had peace of mind knowing that our dear mother was being looked after exceptionally well.

In conclusion, we would have no hesitation in highly recommending this care home.

Reply from Celia Hardill, Regional Operations Manager at Woodlands Care Centre

We are proud of our staff at Woodlands Care Centre and the care that was delivered to your mother. Thank you for taking the time to complete a review and the staff will be very pleased to hear your kind words.

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Review from N B (Son of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

My mother has now been at Woodlands care home for two years. She is very happy and feels very safe and secure. She always enjoys the meals and really likes the entertainment, particularly the music/singing but also enjoys the trips out.

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Review from Joy V (Wife of Resident) published on 7 December 2017 Submitted via Postal Card
Overall Experience

My husband has been a resident at Woodlands for almost three years. I visit daily at any time and am always welcome. The rooms and corridors are cleaned daily and always smell fresh. The staff are dementia trained and residents are treated with dignity and loving care. The Wordsworth Unit has 20 rooms and a full-time nurse at all times.

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Review from B H (Son of Resident) published on 4 December 2017 Submitted via Postal Card
Overall Experience
Staff are always helpful and approachable. My mother is always well cared for, bathed and her hair brushed. Her room is clean and tidy, bins are emptied regularly and in excellent decorative order.

Daily records of her care are kept and always available to view.

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Review from R P H (Son of Resident) published on 4 December 2017 Submitted via Postal Card
Overall Experience
Woodlands is a purpose built care home which provides very safe and secure facilities for dementia residents.
We found the management and staff very caring and understanding and there is an excellent programme of activities.

The consistency of staff means that the residents get to know them and seem to feel comfortable.

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Review from Roger S (Friend of Resident) published on 30 November 2017 Submitted via Website
Overall Experience
Our elderly friend with a learning disability was placed at Woodlands at our request not long after it opened, she was quite poorly after leaving hospital with a life limiting illness and sad to be moving from her home that she had shared with her friends for over 20 years, due to her loss of mobility.
She is now able to walk around with a frame and take part in many of the activities on offer, having been using a wheelchair on discharge from hospital, she has had several relapses of her condition since, but the care and support shown by the staff has enabled her to regain her mobility on each occasion.
The home has adapted to meet her needs which are often more complex than they would normally encounter, and she regularly talks about the staff during visits and the things she has been doing.

We have recommended the home to others, and another friend now lives in another area of the home.

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Review from Sailesh C (Brother of Resident) published on 23 November 2017 Submitted via Website
Overall Experience
My brother has been a resident at Woodlands Care Centre for over 7 years and he is very well settled and happy despite his health difficulties.
The staff are extremely caring, helpful and approachable.
My brother's room is well kept and peaceful.
I visit my brother regularly and I am always informed of his needs and mood when I visit.
I am always being told that if I feel there are any issues that need addressing then I can talk with management and staff which I find very reassuring.
When I arrange for my brother a weekly outing, the staff make sure that he is ready and properly dressed for the occasion.

Overall I am extremely happy with Woodlands Care Centre and I am very pleased that my brother is a resident.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (31) & Events (0)

News
  • 24 Jul 2026

    Summer Fete Brings Music, Laughter and Plenty of Bunting to Woodlands Care Centre Woodlands Care Centre embraced the summer spirit with a colourful fete filled with live music, traditional games,...

  • 24 Jul 2026

    Residents from Woodlands Care Centre recently made the most of the summer sunshine with a relaxing visit to Milton Country Park. With beautiful weather providing the perfect backdrop, residents enjoyed...

  • 21 Jul 2026

    Woodlands Care Centre welcomes experienced nurse Jessa Avila as new General Manager Woodlands Care Centre in Cambridge has welcomed experienced health and social care professional Jessa as its new General...

Upcoming Events

There are no upcoming events for Woodlands Care Centre.

Awards / Recognitions (7)

  • 17 Nov 2023Recipient: Woodlands Care Centre
  • 18 Mar 2022Recipient: Woodlands Care Centre
  • 06 Nov 2021Recipient: RCH Care Homes Ltd

Accreditations

There are no accreditations posted yet for Woodlands Care Centre.

Meet the Team (1)

Jessa Avila
Jessa AvilaJob Title:General ManagerJoined: 2026

I’m Jessa, the General Manager at Woodlands Care Centre. I am a Registered General Nurse with more than 15 years’ experience in health and social care.

Caring for people has always been my passion, and I am proud to lead a team that shares my commitment to providing safe, compassionate and person-centred care.

My priority is to ensure every resident feels respected, valued and truly at home, with care shaped around their individual needs, choices, interests and life experiences.

I believe that supporting and developing colleagues is an important part of my role. By creating a positive working environment where team members feel valued and able to thrive, we can continue delivering the high standards of care the residents and their families deserve.

What I enjoy most about my role is having the opportunity to make a positive difference each day. Seeing the residents smile and knowing they feel safe, comfortable and happy is incredibly rewarding.

For me, what makes Woodlands Care Centre special is its warm and friendly atmosphere. We work together like one big family, treating every resident with kindness, dignity and respect.

It is a privilege to share so many meaningful moments with residents and to work alongside a dedicated team with such a genuine passion for care.

Outside of work, I enjoy singing, taking long walks, travelling and spending quality time with my family and friends.

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