Woodlands Care Centre

Hawkins Road, Cambridge CB4 2RD
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9.9 121 Reviews
  • Woodlands Care Centre, Cambridge
Woodlands Care Centre offers person-centred support and care for those with Nursing, Residential Dementia and Nursing Dementia needs.

The purpose built home offers light and spacious living accommodation. There are relaxing and welcoming social lounges and homely dining rooms to enjoy freshly prepared daily menus designed by the home's chefs and based upon the residents preferences.
The home boasts landscaped gardens and accessible patios, perfect for enjoying a stroll or an afternoon tea whilst lounging in one of the home's comfortable garden chairs.

The home has a dedicated Lifestyle Team who provide a varied and engaging programme of daily activities tailored to the interests of the residents.

The manager and dedicated team are compassionate about providing a high standard of care. The home prides itself on a community approach to all, with family being at the heart of all the do.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 109 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £2000

*All fee’s are based on a pre-admission assessment conducted by the team at Woodlands Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

These prices are only a guideline, please contact Woodlands Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Rubina Arunagiri (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (109)

Visiting

  • Woodlands Care Centre welcome visitors. Please contact the home directly for the latest visiting arrangements.

Parking

  • Car parking is available

Woodlands Care Centre Reviews (121)

Total of 121, showing 101-120
9.9

Woodlands Care Centre has a Review Score of 9.9 (9.918) out of 10, based on 57 reviews in the last 2 years. Over all time Woodlands Care Centre has 121 reviews.

Overall Experience

  • 98
  • 22
  • 1
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Date Published

121
9
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Review from John C (Husband of Resident) published on 2 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I visited 10 local Care Homes 3 years ago and fortunately, we were offered this home which was our first choice for my dear wife. All the staff, management, carers, housekeeping, kitchen, activities and gardening staff have always helped and shown great care and kindness to my wife and
me.
There have been instances not always perfect but any concerns have always been quickly dealt with.
This gives me an opportunity to say my many thanks to all at for making the past 3 years as easy as possible during this extremely difficult period in our 62 years of married life. I have the freedom to visit every day and to see the care and kindness needed as we both grow old. Thank you.

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Review from Kim V (Mother of Resident) published on 18 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter, who has been suffering from MS for the last 20 years, is immobile and completely dependent on her carers.


She has been in Woodlands since 2011, in a lovely light room with ample space for her belongings.


Woodlands is being run very efficiently by wonderful, dedicated people.


And

nothing but praise for her kind and compassionate carers, always ready to help. I especially admire their patience with my often difficult daughter.

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Review from J M (Daughter of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for eight years and has never had any complaints. All the staff whether management, office or carers are always friendly and treat patients with respect.
There are always things going on and trips out if patients wish to go.
The food is very good.

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Review from S C (Mother of Resident) published on 30 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter and I first heard of Woodlands Care Centre whilst my son aged 41 at the time was a patient in hospital. The staff on the ward made an initial recommendation. My daughter made contact and within 24 hours the manager had visited my son to make an assessment. She was wonderful, it must be said
that my son had complex issues at the time and the improvement that has been made between them and now is incredible. He has a wonderful home for life.

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Review from Michelle T (Daughter of Resident) published on 30 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to make the decision of putting a loved one into a care home can be extremely stressful and upsetting, but on finding a placement at Woodlands Care Centre for my mother, we discovered our fears to be alleviated. My mother had resided in the home for 8 years until her recent passing and was treated
with the utmost respect, dignity and affection throughout.


The staff were always so friendly, helpful, knowledgeable and always on hand if we needed to ask any questions. We found the everyday running standards of the home exceptionally high, with a full and varied activities schedule. The cleanliness of the care home was to a very high standard and the meals always looked appetising. Our family were welcomed at any time of the day or week and always given privacy if required with our mother. We had peace of mind knowing that our dear mother was being looked after exceptionally well.


In conclusion, we would have no hesitation in highly recommending this care home.

Reply from Celia Hardill, Regional Operations Manager at Woodlands Care Centre

We are proud of our staff at Woodlands Care Centre and the care that was delivered to your mother. Thank you for taking the time to complete a review and the staff will be very pleased to hear your kind words.

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Review from N B (Son of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has now been at Woodlands care home for two years. She is very happy and feels very safe and secure. She always enjoys the meals and really likes the entertainment, particularly the music/singing but also enjoys the trips out.

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Review from Joy V (Wife of Resident) published on 7 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Woodlands for almost three years. I visit daily at any time and am always welcome. The rooms and corridors are cleaned daily and always smell fresh. The staff are dementia trained and residents are treated with dignity and loving care. The Wordsworth Unit has 20 rooms
and a full-time nurse at all times.

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Review from B H (Son of Resident) assisted by family/friend published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always helpful and approachable. My mother is always well cared for, bathed and her hair brushed. Her room is clean and tidy, bins are emptied regularly and in excellent decorative order.
Daily records of her care are kept and always available to view.

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Review from R P H (Son of Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands is a purpose built care home which provides very safe and secure facilities for dementia residents.
We found the management and staff very caring and understanding and there is an excellent programme of activities.
The consistency of staff means that the residents get to know them and seem
to feel comfortable.

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Review from Roger S (Friend of Resident) published on 30 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our elderly friend with a learning disability was placed at Woodlands at our request not long after it opened, she was quite poorly after leaving hospital with a life limiting illness and sad to be moving from her home that she had shared with her friends for over 20 years, due to her loss of mobility.
She
is now able to walk around with a frame and take part in many of the activities on offer, having been using a wheelchair on discharge from hospital, she has had several relapses of her condition since, but the care and support shown by the staff has enabled her to regain her mobility on each occasion.
The home has adapted to meet her needs which are often more complex than they would normally encounter, and she regularly talks about the staff during visits and the things she has been doing.
We have recommended the home to others, and another friend now lives in another area of the home.

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Review from Sailesh C (Brother of Resident) published on 23 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been a resident at Woodlands Care Centre for over 7 years and he is very well settled and happy despite his health difficulties.
The staff are extremely caring, helpful and approachable.
My brother's room is well kept and peaceful.
I visit my brother regularly and I am always informed
of his needs and mood when I visit.
I am always being told that if I feel there are any issues that need addressing then I can talk with management and staff which I find very reassuring.
When I arrange for my brother a weekly outing, the staff make sure that he is ready and properly dressed for the occasion.
Overall I am extremely happy with Woodlands Care Centre and I am very pleased that my brother is a resident.

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Review from Alan B (Brother of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Residents are treated with dignity as individuals and valued as individuals. Both administrative and nursing staff and care workers respond positively to requests and comments. The rooms and corridors are kept very clean. A wide range of activities is provided for residents. Excellent in many respects.

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Review from Jacqui R (Daughter of Resident) published on 22 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is excellent in the way they interact with the clients. My dad was extremely grumpy but they have helped him so much and I am very grateful for that. Although he has dementia he is always invited to attend activities and outings. The staff are excellent and always have the time to speak to
us too. I am so pleased my dad is here. The rooms are tidy and clean. No matter what time I visit everything is always the same. I would like to thank the staff for looking after my dad.

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Review from Sam C (Granddaughter of Resident) published on 17 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is currently a resident at Woodlands and I cannot give enough praise on our entire experience at the centre. Our only regret is that we hadn’t found the centre a few months earlier. Staff are amazing, the centre is always clean, homely and welcoming. Not a bad word to say. Everything promised
was delivered.

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Review from Graeme W (Son of Resident) published on 10 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away at Woodlands on the 5th of March. My dad, my brother and I were all very sad to lose our wonderful wife and mother. But the sorrow is made easier by knowing that she had the best care possible during the last few years in Woodlands.
We witnessed an incredible level of compassion
by the carers, the nurses, the social events staff and administration. They all showed superb levels of professionalism combined with empathy, kindness and humour. They knew that she was more than just a collection of symptoms of a terrible disease. They understood that she had a life, a history, a family before Woodlands. They kept her safe, comforted her, enabled her to maintain her dignity and let her express her frustrations and her sense of humour.
As her family, we were also made to feel so welcome. Her carers have become our friends, friends we trust with the most vulnerable person in our lives.
We are so grateful to everyone at Woodlands for everything they did for my mum.

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Review from Colin F (Husband of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife, who suffers from advanced Alzheimer's disease, has been a resident for nearly three years and has been well looked after from every standpoint.
There is nothing she can do for herself after more than thirteen years of this disease and the care home is called upon to provide full support in
every area of care, and this they do very well indeed.

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Review from J T (Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care provider was recommended by friends.
I have found this period of three weeks has been most beneficial for convalescence following a long period in hospital.
The staff are very caring and nothing is too much.
Management very good and helpful.
I would recommend this care facility to friends.

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Review from Colin M (Husband of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Woodlands for seven months and has received excellent care from dedicated staff who sometimes go out of their way to ensure her comfort. I visit my wife most days so I can give an informed review. I would not want her to be anywhere else.

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Review from M J (Son of Resident) published on 28 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Woodlands Care Centre for only 6 weeks but has settled in extremely well thanks to the staff. The home is bright and well-equipped and she has a bright and comfortable room. We have no complaints or concerns.

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Review from Greta B (Resident) published on 15 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Woodlands Care Centre 2 1/2 years ago. I am well looked after. The staff are very good, not too much trouble to help if needed. My room is great.

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Current Review Score: 9.9 (9.918)

Overview of Review Score

The Review Score of 9.9 (9.918) out of 10 for Woodlands Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 57 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.918 for Woodlands Care Centre is calculated as follows: ( (597 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 647 Ratings = 4.918

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodlands Care Centre is based on 57 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 57 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

Meet the Team (1)

Rubina

Rubina Arunagiri

Job Title: General Manager

I joined the Woodlands Care Centre as a Unit Manager in 2009. As a registered nurse, I have progressed through the roles being the Clinical Lead, Deputy Manager and now General Manager since summer 2020.


I first trained as a nurse over 20 years ago and began my career in a post renal transplant unit hospital in Mumbai, India, before moving to England with my husband. I am the proud mother of two grown-up sons.


My ethos behind my care is to “strive to make a positive difference to resident’s everyday life experiences and their wellbeing, whilst still delivering excellent clinical care. Everyone is treated as an individual”.

I am also passionate about supporting and developing my team with their clinical skills, values and beliefs and, empowering my team to deliver great clinical care with empathy, compassion and enhance residents lives at Woodlands Care Centre.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Care Centre to verify any information. View our terms and conditions. Woodlands Care Centre has an Enhanced Service - more info.