Woodlands Care Centre

Hawkins Road, Cambridge CB4 2RD
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9.9 128 Reviews
  • Woodlands Care Centre, Cambridge
Woodlands Care Centre offers person-centred support and care for those with Nursing, Residential Dementia and Nursing Dementia needs.

The purpose built home offers light and spacious living accommodation. There are relaxing and welcoming social lounges and homely dining rooms to enjoy freshly prepared daily menus designed by the home's chefs and based upon the residents preferences.
The home boasts landscaped gardens and accessible patios, perfect for enjoying a stroll or an afternoon tea whilst lounging in one of the home's comfortable garden chairs.

The home has a dedicated Lifestyle Team who provide a varied and engaging programme of daily activities tailored to the interests of the residents.

The manager and dedicated team are compassionate about providing a high standard of care. The home prides itself on a community approach to all, with family being at the heart of all the do.
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Care Provided by Woodlands Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 109 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £2000

*All fee’s are based on a pre-admission assessment conducted by the team at Woodlands Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

These prices are only a guideline, please contact Woodlands Care Centre to find out the exact price for your requirements.

Contact Woodlands Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Woodlands Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Colin Newton (Acting General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (109)

Visiting

  • Woodlands Care Centre welcome visitors. Please contact the home directly for the latest visiting arrangements.

Parking

  • Car parking is available

Woodlands Care Centre Reviews (128)

9.9

Woodlands Care Centre has a Review Score of 9.9 (9.900) out of 10, based on 47 reviews in the last 2 years.
Over all time Woodlands Care Centre has 128 reviews.

Overall Experience
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Reviewer Connection to Woodlands Care Centre
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Total of 128, showing 41-60
Review from Denise M (Friend of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely appreciative of the excellent care and attention our dear friend receives at The Woodlands. We know he is very well cared for and all his needs are met with such good grace, kindness and compassion.
Reply from Sia Lebbie, Reviews Team at Woodlands Care CentreThank you for your heartfelt feedback. We are truly touched by your appreciation of the care and attention your friend receives. As we dedicate ourselves to ensuring all residents feel supported and valued, it brings us great pleasure to learn that all his needs are met in a professional and caring manner. We will be sure to share your kind words with the rest of the team. Thank you once again.
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Review from S B (Relative of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very helpful and kind staff. Looked after my mother's partner with care and dedication. Nice clean and modern facilities and easy to find with parking on-site for visitors. Highly recommended for your loved ones.
Reply from Sia Lebbie, Reviews Team at Woodlands Care CentreWe are delighted to read your positive feedback and are thrilled to hear that you found our staff helpful and kind. We are glad that our facilities meet your standards and that you found the care centre conveniently located. Thank you once again for sharing your thoughts.
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Review from Karen B (Daughter of Resident) published on 2 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved to the care home in January and is on the dementia ward. The staff are very kind and attentive and Dad has settled in very well. I have visited at all times of day and always found a high resident to carer ratio. The room is bright and always clean. My dad isn’t well enough to take part in
activities so I can’t rate this. I’m still in shock about the fees of care homes in general so I have rated average for value for money - I just wish I thought that it was going to the carers who deserve every penny.
Reply from Sia Lebbie, Reviews Team at Woodlands Care CentreDear Karen, thank you for sharing your experience with us. We're glad to hear that your dad has settled in well and that you find the staff kind and attentive. Ensuring a high resident-to-carer ratio and maintaining cleanliness are priorities for us, so we appreciate your positive feedback in these areas. We understand your concerns about the fees associated with care homes and we appreciate your honest feedback about the value for money. It's important to us that you feel your investment in your dad's care is going towards the excellent care and dedication provided by our staff. Your trust in us is greatly valued and we're committed to providing the best possible care for your dad and all residents.
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Review from A L (Friend of Resident) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were warmly welcomed on arrival and escorted to our friend. The carers in the room were all very interactive with all patients, and we were immediately offered tea and biscuits. The room was super clean and lots of activities were available for patients. There was a daily news sheet with our friend,
and he seemed to take a lot from it.
Reply from Sia Lebbie, Reviews Team at Woodlands Care CentreWe are delighted to hear that you received a warm welcome upon arrival at Woodlands. It's wonderful that the carers were accommodating and that you felt well cared for during your visit. We look forward to welcoming you again.
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Review from R H (Daughter of Resident) published on 18 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a resident of Woodlands and is very well cared for. Always clean and seems content. They do their very best to get her to eat and drink which she is reluctant to do most of the time. They also keep myself and my sister up to date with everything that goes on with her.
Reply from Sia Lebbie, Reviews Team at Woodlands Care CentreThank you so much for sharing your feedback with us. We're delighted to hear that your mum is receiving excellent care at Woodlands. Encouraging residents to eat and drink enough can be a challenge and we're committed to doing our best in this regard. Keeping you and your sister informed about your mum's well-being and activities is essential to us and we're pleased that you appreciate the updates. Your trust and feedback mean a lot to us. Thank you once again for your kind words and for choosing Woodlands.
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Review from T B (Husband of Resident) published on 2 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent care home with brilliant staff. The staff are caring and polite and nothing is too much to make my wife comfortable. She gets all the support she needs. Highly recommended.
Reply from Rubina Manager, General Manager at Woodlands Care CentreThank you so much for your kind words. I will pass on your comments to the team. We the team at Woodlands take pride in delivering person-centred care for our residents. It's a pleasure to look after her.
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Review from E A (Friend of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
A warm welcome easy access to coffee. Staff on hand if necessary. Rooms comfortable if on the small side but clean. Friendly atmosphere. Can be difficult to find home as navigator takes you to a different place but worth the effort to find it.
Reply from Sia Lebbie, Marketing Executive at Woodlands Care CentreWe truly appreciate your positive feedback. It's wonderful to hear that you received a warm welcome and enjoyed access to some of our facilities. We apologise for the inconvenience in finding the home due to navigation issues, but we're grateful that you found it worthwhile once you arrived. Your input is valuable to us, and we will explore ways to improve the navigation instructions for visitors.
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Review from Janice T (Wife of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in the home since September/October 2023, it's a lovely caring home all the staff make you feel welcome and all happy to see you and polite, they also take the time for my husband's needs and care and make him feel at home. Also, have activities weekly that are fun for everyone.
I
would highly recommend Woodlands for your loved ones in need of care.
Reply from Sia Lebbie, Marketing Executive at Woodlands Care CentreWe are grateful for your positive feedback. We are pleased to know that we have made both you and your husband feel welcome and valued. Your acknowledgement of the staff's commitment to meeting your husband's needs and making him feel at home is truly appreciated. We are also grateful for the trust you have placed in Woodlands and are always here to support both of you.
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Review from P B (Husband of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is nothing short of fabulous. I have been coming for the last 8 years and my wife has always been looked after in such a wonderful way. I met a friend the other day and asked if I could recommend to him a home and I said to him “Go to Woodlands”. I am very satisfied with the care my wife is
receiving, she couldn’t be in a better place!
Reply from Sia Lebbie, Marketing Executive at Woodlands Care CentreReading your amazing comments about our home brings us great delight. Your recommendation to a friend speaks volumes about the positive experiences you've had here. We are greatly pleased to hear that over the last 8 years, your wife’s care has been nothing short of fabulous and we are glad that you are both very satisfied. It is an honour to be part of your journey for this long and we will continue to provide excellent care and support to you and your wife.
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Review from R B (Son of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was placed in the Woodlands care home in November 2022 for nursing care with mixed Dementia. Since she has been there we have been very happy with the care and support she has received. There is regular contact from the home on how my mother was coping with her condition and any issues that
arise with it. I have met and been in contact with various members of staff along with the home Manager who all have been very friendly, and helpful and will always take the time to talk/discuss things with you. I can say that my mother is being very well cared for and looked after and can't thank the home enough for what they do.
Reply from Sia Lebbie, Marketing Executive at Woodlands Care CentreThank you for sharing your positive experience with us. We understand the importance of keeping you informed about your mother's condition and addressing any issues that may arise and it's great to
know that you have felt well supported in this regard. It’s wonderful to hear that you've had positive interactions with various members of our staff and the home manager who are always at hand to provide a friendly and helpful environment for residents and their families.
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Review from M G (Son of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident since 2022 and I am very impressed with the quality of his care. He is very happy and looked after when I visit him and the staff are all so kind and caring. The activities on offer are varied and there’s always something going on and plenty for dad to get involved in. A great
place and home for him to live.
Reply from Sia Lebbie, Marketing Executive at Woodlands Care CentreWe appreciate your kind feedback. We are delighted to hear that you are impressed with the quality of your Dad’s care and that he is happy and well looked after. It pleases us to know that our staff are kind are caring towards him, reflecting our principles and values. We are also glad that he is fully engaged and has many activities to participate in. Thank you for choosing Woodlands Care Centre.  
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Review from P H (Sister of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home a very nice place, my brother has his own ensuite and he can walk around. He thinks this is a nice place, he enjoys his meals and hot teas.
I think he is very lucky to come here. You are wonderful.
Reply from Sia Lebbie, Marketing Executive at Woodlands Care CentreThank you so much for sharing your positive feedback about Woodlands. It's great to know that your brother enjoys the freedom to walk around and feels comfortable in our environment. Your kind words about our home being a wonderful place mean a lot to us. We strive to create a welcoming atmosphere for all residents, and we're grateful for the opportunity to care for your brother.
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Review from Nigel H (Son of Resident) published on 28 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands Care Centre is very good. My father is very happy which gives me peace of mind knowing he is in good hands.
All the facilities and staff are excellent. My father is comfortable and well looked after.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreWe'd like to thank you for taking the time to leave such a positive five-star review for the home. Most importantly, we're glad to hear that your dad is happy and settled at Woodlands Care Centre.
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Review from Brigitte H (Daughter of Resident) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into Woodlands at the height of Covid, so we were unable to visit or see her, which was worrying. But this was made much more bearable by frequent calls from them informing us of how she was settling in. When we could visit, everything was done to make it safe for everyone concerned. Mum has
now been in the home since April 2021 and we (her sister and myself) visit regularly. We have always found Woodlands to be welcoming, clean, comfortable and professional. Great, friendly and helpful staff from the minute you step in the door. Mum was on Wordsworth, which was recently decorated to a very professional level, with comfy chairs and lots of prints on the walls. All are chosen with care. Mum has just moved to Byron and the care and support she is receiving is just so good. We would highly recommend Woodlands for your loved ones. Lots of meetings for relatives to get involved in too, which is important.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for taking the time to leave such a lovely review for our home. The Manager and the team at the home are dedicated to delivering a high standard of care and support to the residents and their loved ones. We are so glad to hear that your mum is happy at the home.
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Review from R J (Nephew of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt, aged 100, had to move from her previous care home in September when it closed. She was made very welcome at Woodlands and I have noted how friendly and caring the staff are and my aunt now feels very settled and content.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your review, we're so pleased to hear that your aunt is happy and settled at Woodlands Care Centre.
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Review from Tabitha I (Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been in the woodlands for about 18 months. We was going to move her to be closer to home but she seems very settled there, so she is staying. The carers and nurses are lovely. The management is helpful if we have a problem or questions answered.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for taking the time to leave a lovely review about your experience of Woodlands Care Centre and we're happy that your mum is settled at the home.
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Review from Inna H (Daughter of Resident) published on 1 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been with Woodlands Care Home for over three years. My mum arrived there during the Covid lockdown, we were unable to visit, Woodlands Care Home communication was amazing, videos via tablet, and telephone updates during a week, made the transition into care very easy for mum and family.
Mum's condition has worsened over the last two years and care staff coped amazingly well. The Woodland care home provides a nice, happy, friendly environment for my mum. Any concerns are dealt with very quickly, efficiently, and well-communicated.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for taking the time to leave a review for Woodland Care Centre, the team at the home pride themselves on their dedication and passion for the residents and their families and we are pleased to hear that this has been part of your experience of the home.
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Review from W D (Son of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands provide an excellent care setting for my dad, who is very happy there. He has been there for nearly two years now and certainly made the right choice. We have found standards of communication and cleanliness very high.
Reply from Rubina Manager, General Manager at Woodlands Care CentreThank you so much for your kind words. We take pride in looking after your relative - very glad that he is settled so well in the Byron unit. I will pass on your review comments to the team.
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Review from Clare B (Resident) published on 20 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clean, comfortable, great staff. Friendly atmosphere. High level of care and support! Would highly recommend it! Welcoming to friends and family. Individual needs catered for. Great activities you can participate in.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for taking the time to leave such a lovely review about the home and we are pleased to hear that you highly recommend Woodlands Care Centre.
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Review from S G (Daughter of Resident) published on 20 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am happy with the care that my mum receives. I know she is looked after and caters for all her needs. Would recommend. The food and care is excellent. I can go home and know she is receiving all she needs.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for taking the time to leave a review about Woodlands Care Centre. We're pleased to hear about your experiences of the home and that you are happy.
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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Woodlands Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Woodlands Care Centre is calculated as follows: ( (479 Excellents x 5) + (49 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 530 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodlands Care Centre is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (7)

Meet the Team (0)

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