Woodlands Care Centre

Hawkins Road, Cambridge CB4 2RD
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9.9 123 Reviews
  • Woodlands Care Centre, Cambridge
Woodlands Care Centre offers person-centred support and care for those with Nursing, Residential Dementia and Nursing Dementia needs.

The purpose built home offers light and spacious living accommodation. There are relaxing and welcoming social lounges and homely dining rooms to enjoy freshly prepared daily menus designed by the home's chefs and based upon the residents preferences.
The home boasts landscaped gardens and accessible patios, perfect for enjoying a stroll or an afternoon tea whilst lounging in one of the home's comfortable garden chairs.

The home has a dedicated Lifestyle Team who provide a varied and engaging programme of daily activities tailored to the interests of the residents.

The manager and dedicated team are compassionate about providing a high standard of care. The home prides itself on a community approach to all, with family being at the heart of all the do.
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Care Provided by Woodlands Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 109 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £2000

*All fee’s are based on a pre-admission assessment conducted by the team at Woodlands Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

These prices are only a guideline, please contact Woodlands Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Rubina Arunagiri (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (109)

Visiting

  • Woodlands Care Centre welcome visitors. Please contact the home directly for the latest visiting arrangements.

Parking

  • Car parking is available

Woodlands Care Centre Reviews (123)

9.9

Woodlands Care Centre has a Review Score of 9.9 (9.915) out of 10, based on 55 reviews in the last 2 years.
Over all time Woodlands Care Centre has 123 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Woodlands Care Centre
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Total of 123, showing 41-60
Review from T B (Husband of Resident) published on 2 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent care home with brilliant staff. The staff are caring and polite and nothing is too much to make my wife comfortable. She gets all the support she needs. Highly recommended.
Reply from Rubina Manager, General Manager at Woodlands Care Centre

Thank you so much for your kind words. I will pass on your comments to the team. We the team at Woodlands take pride in delivering person-centred care for our residents. It's a pleasure to look after her.

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Review from E A (Friend of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
A warm welcome easy access to coffee. Staff on hand if necessary. Rooms comfortable if on the small side but clean. Friendly atmosphere. Can be difficult to find home as navigator takes you to a different place but worth the effort to find it.
Reply from Sia Lebbie, Marketing Executive at Woodlands Care Centre

We truly appreciate your positive feedback. It's wonderful to hear that you received a warm welcome and enjoyed access to some of our facilities. We apologise for the inconvenience in finding the home due to navigation issues, but we're grateful that you found it worthwhile once you arrived. Your input is valuable to us, and we will explore ways to improve the navigation instructions for visitors.

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Review from Janice T (Wife of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in the home since September/October 2023, it's a lovely caring home all the staff make you feel welcome and all happy to see you and polite, they also take the time for my husband's needs and care and make him feel at home. Also, have activities weekly that are fun for everyone.
I
would highly recommend Woodlands for your loved ones in need of care.
Reply from Sia Lebbie, Marketing Executive at Woodlands Care Centre

We are grateful for your positive feedback. We are pleased to know that we have made both you and your husband feel welcome and valued. Your acknowledgement of the staff's commitment to meeting your husband's needs and making him feel at home is truly appreciated. We are also grateful for the trust you have placed in Woodlands and are always here to support both of you.

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Review from P B (Husband of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is nothing short of fabulous. I have been coming for the last 8 years and my wife has always been looked after in such a wonderful way. I met a friend the other day and asked if I could recommend to him a home and I said to him “Go to Woodlands”. I am very satisfied with the care my wife is
receiving, she couldn’t be in a better place!
Reply from Sia Lebbie, Marketing Executive at Woodlands Care Centre

Reading your amazing comments about our home brings us great delight. Your recommendation to a friend speaks volumes about the positive experiences you've had here. We are greatly pleased to hear that over the last 8 years, your wife’s care has been nothing short of fabulous and we are glad that you are both very satisfied. It is an honour to be part of your journey for this long and we will continue to provide excellent care and support to you and your wife.

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Review from R B (Son of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was placed in the Woodlands care home in November 2022 for nursing care with mixed Dementia. Since she has been there we have been very happy with the care and support she has received. There is regular contact from the home on how my mother was coping with her condition and any issues that
arise with it. I have met and been in contact with various members of staff along with the home Manager who all have been very friendly, and helpful and will always take the time to talk/discuss things with you. I can say that my mother is being very well cared for and looked after and can't thank the home enough for what they do.
Reply from Sia Lebbie, Marketing Executive at Woodlands Care Centre

Thank you for sharing your positive experience with us. We understand the importance of keeping you informed about your mother's condition and addressing any issues that may arise and it's great to
know that you have felt well supported in this regard. It’s wonderful to hear that you've had positive interactions with various members of our staff and the home manager who are always at hand to provide a friendly and helpful environment for residents and their families.

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Review from M G (Son of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident since 2022 and I am very impressed with the quality of his care. He is very happy and looked after when I visit him and the staff are all so kind and caring. The activities on offer are varied and there’s always something going on and plenty for dad to get involved in. A great
place and home for him to live.
Reply from Sia Lebbie, Marketing Executive at Woodlands Care Centre

We appreciate your kind feedback. We are delighted to hear that you are impressed with the quality of your Dad’s care and that he is happy and well looked after. It pleases us to know that our staff are kind are caring towards him, reflecting our principles and values. We are also glad that he is fully engaged and has many activities to participate in. Thank you for choosing Woodlands Care Centre.  

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Review from P H (Sister of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home a very nice place, my brother has his own ensuite and he can walk around. He thinks this is a nice place, he enjoys his meals and hot teas.
I think he is very lucky to come here. You are wonderful.
Reply from Sia Lebbie, Marketing Executive at Woodlands Care Centre

Thank you so much for sharing your positive feedback about Woodlands. It's great to know that your brother enjoys the freedom to walk around and feels comfortable in our environment. Your kind words about our home being a wonderful place mean a lot to us. We strive to create a welcoming atmosphere for all residents, and we're grateful for the opportunity to care for your brother.

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Review from Nigel H (Son of Resident) published on 28 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands Care Centre is very good. My father is very happy which gives me peace of mind knowing he is in good hands.
All the facilities and staff are excellent. My father is comfortable and well looked after.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

We'd like to thank you for taking the time to leave such a positive five-star review for the home. Most importantly, we're glad to hear that your dad is happy and settled at Woodlands Care Centre.

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Review from Brigitte H (Daughter of Resident) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into Woodlands at the height of Covid, so we were unable to visit or see her, which was worrying. But this was made much more bearable by frequent calls from them informing us of how she was settling in. When we could visit, everything was done to make it safe for everyone concerned. Mum has
now been in the home since April 2021 and we (her sister and myself) visit regularly. We have always found Woodlands to be welcoming, clean, comfortable and professional. Great, friendly and helpful staff from the minute you step in the door. Mum was on Wordsworth, which was recently decorated to a very professional level, with comfy chairs and lots of prints on the walls. All are chosen with care. Mum has just moved to Byron and the care and support she is receiving is just so good. We would highly recommend Woodlands for your loved ones. Lots of meetings for relatives to get involved in too, which is important.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you for taking the time to leave such a lovely review for our home. The Manager and the team at the home are dedicated to delivering a high standard of care and support to the residents and their loved ones. We are so glad to hear that your mum is happy at the home.

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Review from R J (Nephew of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt, aged 100, had to move from her previous care home in September when it closed. She was made very welcome at Woodlands and I have noted how friendly and caring the staff are and my aunt now feels very settled and content.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you for your review, we're so pleased to hear that your aunt is happy and settled at Woodlands Care Centre.

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Review from Tabitha I (Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been in the woodlands for about 18 months. We was going to move her to be closer to home but she seems very settled there, so she is staying. The carers and nurses are lovely. The management is helpful if we have a problem or questions answered.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you for taking the time to leave a lovely review about your experience of Woodlands Care Centre and we're happy that your mum is settled at the home.

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Review from Inna H (Daughter of Resident) published on 1 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been with Woodlands Care Home for over three years. My mum arrived there during the Covid lockdown, we were unable to visit, Woodlands Care Home communication was amazing, videos via tablet, and telephone updates during a week, made the transition into care very easy for mum and family.
Mum's condition has worsened over the last two years and care staff coped amazingly well. The Woodland care home provides a nice, happy, friendly environment for my mum. Any concerns are dealt with very quickly, efficiently, and well-communicated.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you for taking the time to leave a review for Woodland Care Centre, the team at the home pride themselves on their dedication and passion for the residents and their families and we are pleased to hear that this has been part of your experience of the home.

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Review from W D (Son of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands provide an excellent care setting for my dad, who is very happy there. He has been there for nearly two years now and certainly made the right choice. We have found standards of communication and cleanliness very high.
Reply from Rubina Manager, General Manager at Woodlands Care Centre

Thank you so much for your kind words. We take pride in looking after your relative - very glad that he is settled so well in the Byron unit. I will pass on your review comments to the team.

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Review from Clare B (Resident) published on 20 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clean, comfortable, great staff. Friendly atmosphere. High level of care and support! Would highly recommend it! Welcoming to friends and family. Individual needs catered for. Great activities you can participate in.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you for taking the time to leave such a lovely review about the home and we are pleased to hear that you highly recommend Woodlands Care Centre.

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Review from S G (Daughter of Resident) published on 20 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am happy with the care that my mum receives. I know she is looked after and caters for all her needs. Would recommend. The food and care is excellent. I can go home and know she is receiving all she needs.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you for taking the time to leave a review about Woodlands Care Centre. We're pleased to hear about your experiences of the home and that you are happy.

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Review from Mette J (Daughter-in-law of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely father-in-law has now been at Woodlands for over three years. We are so grateful for the love and incredible care he receives. The attention to detail to the individuals’ needs is amazing, and we feel he could not be in safer hands. He is always clean and groomed, and they pay attention to
his clothes. He is always in a good mood and is very happy there. The communication with the staff is very good, and they are all very approachable.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you for taking the time to leave such a positive and thoughtful review about our home; your feedback is truly appreciated.

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Review from Helen S (Sister of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a regular visitor as my sister is a resident of Woodlands Care Centre during all my visits I am always impressed by the level of care that I witness. The home is very well maintained and I am always particularly impressed by the quality of the common areas. It is always comforting to feel that
my sister is in good hands.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

It is always so lovely and encouraging to read the thoughts and experiences of loved ones who spend so much time at our home and we are so pleased that you are impressed. We very much appreciate the time you took to leave your review.

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Review from C R (Wife of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is always treated with respect and is well cared for by extremely kind and patient staff. I have been well supported through this distressing time, everyone is very kind. The care centre is always clean. My husband tells me the food is excellent!
Reply from Rubina Manager, General Manager at Woodlands Care Centre

Thank you so much for your kind words of appreciation. I will pass your appreciation to the team. It is a pleasure to be leading such a caring team.

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Review from Tracy E (Friend of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not thank all the staff enough for what they do. My mum's neighbour is a resident at the home; he has a long-term illness, in which he will not get better. The staff go above and beyond to care for him. They have a laugh and a joke with him and make him feel happier throughout the day. On our
visits, the staff always greet us and let us know how he is doing. He does become tearful at times, but all the staff rally around to cheer him up. We couldn't name individual staff as they are all friendly and helpful; you all do an amazing job. We thank you for the care you are giving our neighbour. We visit fortnightly to see our neighbour and have got to meet most of the staff at the home.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

We are truly overwhelmed by your review and your thoughts about our home. The team at Woodlands Care Centre really appreciate your comments, and we're so glad to have your neighbour and you all as part of our Woodlands Care Centre family.

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Review from L V (Daughter of Resident) published on 1 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands is bright and clean. Rooms are lovely. Staff are friendly and caring.
They did all they could for Dad, even though Dad's needs were more than most, they did what they could.
Lots of activities are put on for the residents. The gardens are lovely for some much needed vitamin D.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you so much for taking the time to leave a review for Woodlands Care Centre. We appreciate your feedback, it is really valued and we will pass it on to the manager and the team.

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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Woodlands Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 55 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 55 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.915 for Woodlands Care Centre is calculated as follows: ( (573 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 623 Ratings = 4.915
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodlands Care Centre is based on 55 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 55 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

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