Woodlands Care Centre

Hawkins Road, Cambridge CB4 2RD
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9.9 126 Reviews
  • Woodlands Care Centre, Cambridge
Woodlands Care Centre offers person-centred support and care for those with Nursing, Residential Dementia and Nursing Dementia needs.

The purpose built home offers light and spacious living accommodation. There are relaxing and welcoming social lounges and homely dining rooms to enjoy freshly prepared daily menus designed by the home's chefs and based upon the residents preferences.
The home boasts landscaped gardens and accessible patios, perfect for enjoying a stroll or an afternoon tea whilst lounging in one of the home's comfortable garden chairs.

The home has a dedicated Lifestyle Team who provide a varied and engaging programme of daily activities tailored to the interests of the residents.

The manager and dedicated team are compassionate about providing a high standard of care. The home prides itself on a community approach to all, with family being at the heart of all the do.
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Care Provided by Woodlands Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 109 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £2000

*All fee’s are based on a pre-admission assessment conducted by the team at Woodlands Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

These prices are only a guideline, please contact Woodlands Care Centre to find out the exact price for your requirements.

Contact Woodlands Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Woodlands Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Colin Newton (Acting General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (109)

Visiting

  • Woodlands Care Centre welcome visitors. Please contact the home directly for the latest visiting arrangements.

Parking

  • Car parking is available

Woodlands Care Centre Reviews (126)

9.9

Woodlands Care Centre has a Review Score of 9.9 (9.903) out of 10, based on 45 reviews in the last 2 years.
Over all time Woodlands Care Centre has 126 reviews.

Overall Experience
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Reviewer Connection to Woodlands Care Centre
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Review from M M (Son of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care staff here are very kind and attentive to my father. They tend to work on the same little bit of the home and therefore know their residents very well. The nursing staff are very kind and responsive as well and have coordinated well with the medical team to make sure my father is on appropriate
medication. The management seems really engaged, and will often be on the wards. The facilities are good and well-maintained. Would be nice for a tiny bit simpler access to the lovely garden for residents.
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Review from Claire S (Daughter of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are the best, they have all looked after my mum so well over last few years, can't thank them all enough for how well she is cared for. Have shown nothing but compasion, care and love for her.
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Review from Peter H (Husband of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
At the start of the month, my wife needed to be transferred from a care home that was no longer able to accommodate her. The transfer has gone much more smoothly. Above all, she obviously feels much more at home at Woodlands than she had done at the previous home. In large part, this seems to be because
she finds the food much better.
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Review from R C (Friend of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly and caring staff, always available for updates. Give care in kind and compassionate manner. Plenty of activities on offer to all residents. The home seems to be the best place for my friend following a decline in his health.
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Review from Amanda H (Daughter of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my dad first went to this care home he had just come out of hospital. He wasn't eating properly he had lost weight. And was very unsettled. As the weeks went on he is eating much better. Gained weight and has settled in very well. That's because the food is great and home-cooked. The staff are
outstanding and very helpful towards him and family members. Feels very homely there and I'm always happy for Dad to be left there. When I go home.
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Review from Sonia S (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents have been at Woodlands Care Centre for around 18 months and both have specific care needs. They are both settled and happy at Woodlands and the carers at the home are really kind and attentive. The managers of my parents' wing are really well organised and I get the impression that
this is the case throughout the care home. They make the time to talk to us about our parents if we have questions or need anything specific arranged for them. For example, they made a special effort to leave the dining room free for my Mum's 90th birthday so we could have a little family celebration which was really kind. My parents are getting really good care and we know they are safe and comfortable in the home. The care staff really notice when my parents are a bit down (having lost their independence) or need a bit of extra attention.
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Review from Rebecca E (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands Care Centre on the outside, appears to be just another care home, however, I can assure you it is so much more. It provided a home for my father and a safe place for us as a family to visit. We were always listened to, and would only ever need to ask once for something to be done. Dove unit,
where my father was nursed for the last few months of his life, is without a doubt, outstanding. The staff provide excellent care to the residents and much-needed support to families and friends visiting. My father sadly died in September, but he was nursed and cared for with kindness and dignity to the very end. We cannot thank all the staff here enough, particularly the unit manager who is a very special individual and whom we will never forget.
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Review from David S (Friend of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands Care Centre is a most amazing place. The standard of care is second to none with daily activities for the residents including live entertainment. The staff are always smiling, very caring, know the residents and are very approachable and helpful. Very occasionally if there has been an issue
it has been dealt with immediately. I highly recommend this care home, the staff and the management team.
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Review from Anne J (Daughter of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited my Mum in Woodlands, I found all the staff very caring towards her and really accommodating to help me with any problems I needed answers for. The food was lovely, very balanced meals and good-sized portions which Mum thoroughly enjoyed. The staff were all very attentive to Mum, making
sure she was well-hydrated and had snacks between meals. Her room is kept neat and tidy, but there is a slight smell of urine. I'm sure this happens when residents are in adult diapers. I was very impressed with the activity staff. Mum loved the music. I could see all the residents were very uplifted and engaged. I was very impressed with the amount of activities for the residents. Also, I'm in touch with Mum via video call which is lovely for me as I live in Canada. I would also like to say a special thank you to all the carers who make Mum's life a lot better.
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Review from Laura D (Granddaughter of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been living at Woodlands Care Centre for a couple of months and it has exceeded all my family's expectations. My grandmother has been well looked after, all her needs are being met. The staff are very friendly and always available to talk to us when we need to.
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Review from David R (Son of Resident) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at Woodlands for over three months and I have been extremely impressed with the friendliness, attentiveness and professionalism of the staff. My mother, who has dementia, had been having a difficult time at home with live-in carers at home but settled down as soon as she arrived
at Woodlands. The management inspires great confidence and I am able to sleep better knowing that my mother is in a safe environment where she is provided with all of the care she needs.
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Review from K P (Sister of Resident) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We very much appreciate the quality of care provided by all the staff at Woodlands. The home is clean and relaxing with lots of activities for the residents. Much thought and effort has been put into making the whole atmosphere so peaceful. The staff along with the Manager are very dedicated and gentle
in nature. They take time to discuss things with us and always respond with a cheerful smile. I would highly recommend Woodlands for your loved ones in need of care.
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Review from D B (Son of Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the care delivered by the staff team.
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Review from Suzanne L (Wife of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Professional and excellent support with my husband who is settling into a new environment and the care is first class. I am very grateful for the kindness to both my husband and myself in a time of our need for support.
Reply from Rubina Manager, General Manager at Woodlands Care CentreThank you so much for your kind words. We will provide the best care for the resident around his needs and choice. Thank you again for your support in the care planning of your husband.
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Review from Pat D (Wife of Resident) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has now been at Woodlands, on Wordsworth for over a year, and because I am able to, I have visited him almost every day at randomly different times of the day. I have always been warmly greeted by all the staff I have seen, receptionist, cleaners, carers, nurses, premises manager, finance
officer, members of the lifestyle team as well as the manager and deputy manager. All of the welcoming ethos is transmitted to the residents who are spoken to with the utmost respect, despite the fact some residents, because of their complex needs, can at times be quite truculent. There is always someone on hand if help is needed, and the routine of the day provides consistency of practice and expectation. Woodlands recently had an inspection with very positive outcomes. The outcome did not surprise me. Having to admit that a loved one can no longer be cared for in their own home is a difficult process but I am more than happy that at Woodlands we have found a safe and caring environment.
Reply from Rubina Manager, General Manager at Woodlands Care CentreThank you for your kind words and your support. I will pass this on to the staff in Wordsworth. Even though our residents have complex needs. it is very rewarding to support them in their ADL.
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Review from Stephen R (Husband of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very helpful staff.
My wife seems to be very happy and lots of smiles.
She seems very settled and calm, which is very pleasing to me.
Always get a friendly welcome when I visit and appreciate the updates provided on how my wife is doing.
Reply from Alice, Customer Relations Team at Woodlands Care CentreThank you so much for taking the time to share your positive experience. We're delighted to hear that your wife is feeling happy, settled, and calm, and that our staff has been able to provide a warm and welcoming environment for both of you.
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Review from Scotia J (Daughter of Resident) published on 18 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the most difficult things is to lose your parent and watch them deteriorate from the person they were. The stress and worry about their well-being, and if they are being properly cared for, can be crippling.
Since my mum moved to Woodlands Care Centre in November 2023, she has been very well
cared for. She has complex dementia and resides in the Colleridge Unit. They are meeting her needs above my expectations. Whenever I visit Mum is calm, clean and a lot more settled. The home in general is clean and well staffed. The staff are always very kind and helpful and always make time to speak with you. The fact that my mum is so much more relaxed speaks volumes to the care she is receiving. Dementia isn't an easy thing to deal with but Woodlands have made it easier by providing the attention and care that Mum needs and deserves. My personal thanks to five members of staff in particular and to all the staff at the home for doing the job they do. Thank you!
Reply from Sia Lebbie, Reviews Team at Woodlands Care CentreDear Scotia, thank you so much for sharing your heartfelt experience with us. We understand how challenging it can be to witness a loved one's journey with dementia, and we are honoured that you've entrusted us with your mum's care at Woodlands Care Centre. It's heartening to hear that your mum has been well cared for since moving in and that she's more settled and relaxed during your visits. Providing above-expectation care for someone with complex dementia is our commitment, and we are glad our teams have demonstrated kindness and compassion every time. Your thanks mean a lot to us, and we'll ensure that your appreciation reaches our staff members.
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Review from Denise M (Friend of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely appreciative of the excellent care and attention our dear friend receives at The Woodlands. We know he is very well cared for and all his needs are met with such good grace, kindness and compassion.
Reply from Sia Lebbie, Reviews Team at Woodlands Care CentreThank you for your heartfelt feedback. We are truly touched by your appreciation of the care and attention your friend receives. As we dedicate ourselves to ensuring all residents feel supported and valued, it brings us great pleasure to learn that all his needs are met in a professional and caring manner. We will be sure to share your kind words with the rest of the team. Thank you once again.
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Review from S B (Relative of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very helpful and kind staff. Looked after my mother's partner with care and dedication. Nice clean and modern facilities and easy to find with parking on-site for visitors. Highly recommended for your loved ones.
Reply from Sia Lebbie, Reviews Team at Woodlands Care CentreWe are delighted to read your positive feedback and are thrilled to hear that you found our staff helpful and kind. We are glad that our facilities meet your standards and that you found the care centre conveniently located. Thank you once again for sharing your thoughts.
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Review from Karen B (Daughter of Resident) published on 2 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved to the care home in January and is on the dementia ward. The staff are very kind and attentive and Dad has settled in very well. I have visited at all times of day and always found a high resident to carer ratio. The room is bright and always clean. My dad isn’t well enough to take part in
activities so I can’t rate this. I’m still in shock about the fees of care homes in general so I have rated average for value for money - I just wish I thought that it was going to the carers who deserve every penny.
Reply from Sia Lebbie, Reviews Team at Woodlands Care CentreDear Karen, thank you for sharing your experience with us. We're glad to hear that your dad has settled in well and that you find the staff kind and attentive. Ensuring a high resident-to-carer ratio and maintaining cleanliness are priorities for us, so we appreciate your positive feedback in these areas. We understand your concerns about the fees associated with care homes and we appreciate your honest feedback about the value for money. It's important to us that you feel your investment in your dad's care is going towards the excellent care and dedication provided by our staff. Your trust in us is greatly valued and we're committed to providing the best possible care for your dad and all residents.
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Current Review Score: 9.9 (9.903)

Overview of Review Score

The Review Score of 9.9 (9.903) out of 10 for Woodlands Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.903 for Woodlands Care Centre is calculated as follows: ( (459 Excellents x 5) + (45 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 506 Ratings = 4.903
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodlands Care Centre is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

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