My nan was admitted to Highgrove due to her advancing dementia.
The staff took her in, showed her kindness and dignity in our family's hour of need. They were amazing with her, eased her distress and treated her as if she were their own family. They made this hard situation easy. We felt safe and
content she was in good hands. Cannot thank you enough. Amazing all around.
06 May 2026
I wouldn't recommend any other care home for my friends and family. The Highgrove staff have gone above and beyond to support my grandad was was living with advanced dementia from the start to the very end. We, as a family, are very grateful to you all for all the care, love, and support you have
given. Thank you from the bottom of our hearts. xxx
06 May 2026
Staff are kind and caring. They advocate for my mum when she can't.
The home is clean and welcoming, and all staff are knowledgeable and supportive. Management are welcoming adf approchable and welcome suggestions.
My mum is well cared for and treated with dignity and respect.
29 April 2026
My mother in law went to highgrove care home for a few weeks. The staff were amazing. They took care of her with compassion and dignity and amazing care right to the very end. My husband,Margaret son had just passed away and they made sure that margaret and husband and family were comforted. They
are all lovely staff. Thankyou for taking care of Margaret. Please continue to do what you all do. You are all amazing thankyou
09 April 2026
Utterly let down by this 'care' home.
Failed my mam, unsupportive of her needs, challenging her when she is sun downing! Totally escalating the issue rather than being professional, calm and caring.
They say they are very experienced with alzheimers and sun downing - not.
Karen is a fabulous,
caring, kind but other managers are childish, unprofessional and uncaring.
Have received threat after threat from management re fees and the threat of a 28 day notice which they are now about to issue!
Dont get old, infirm, the future is diabolical
Heartbroken for my poor mam
12 February 2026
I brought my mum for 7 days respite care. I was really impressed and felt at ease leaving my mum here.
The staff were all really helpful, and Phillipa made the whole process really easy. Thanks to all!
19 January 2026
My mum was in Highgrove Care Home for the last 15 days of her life, and I cannot praise the care and compassion shown to her by your carers and staff. I and my family thank you from the bottom of our hearts and will recommend your care home to all my friends.
14 January 2026
Dad was very happy here; he made friends with the staff & residents.
His care from the staff was respectful, and he enjoyed his female hareem!
I would give them six stars if I could.
Thank you so much for looking after our Dad.
06 January 2026
Highfrove took the time to fully understand my dad's care needs and were able to support him through the different stages of his dementia. I am grateful to the staff for the knowledge and information they gave me a long the way. I can see that everyone genuinely cared for my dad, which means a lot.
10 December 2025
Highgrove and its staff are amazing and genuinely care. I could not wish for anywhere better for my mother to be. She is cared for and looked after so well. It is a daunting thing to happen when a relative goes into care, but I shouldn't have worried. My mother, who had become a 'bag of bones' &
unkempt, has put 1 stone on, looks well, and so cared for. Thanks to all at Highgrove.
PS The entertainment & games are excellent.
29 August 2025
My mother-in-law was admitted to Highgrove in May 2024 and remained in their care until the end of her life in August 2025.
My mother-in-law and the family were treated with care and respect throughout her stay, and we recommend Highgrove unreservedly. Thank you.
07 May 2025
I was in there due to a nasty fall 4 fractures and operated on , my home was unsafe to go back , the team downstairs went above and beyond, kindness , I work like they do from the outside but when you are there I for 5 weeks it's totally different, there work goes unnoticed, they derserve a medal
for what they put up with from all sides , an amazing team , will always be remembered
29 April 2025
Mam has been in Highgrove for rehab after a stroke, the staff are wonderful both to me and my mam, the food mam has really enjoyed, and my mam can be funny with her food at home, so well done to all kitchen staff as well. The home is lovely and clean. The rooms are also clean, and the furniture is
great. Thanks again to all you have given my mam.
11 April 2025
My mum had to come into Highgrove for rehabilitation after suffering a broken hip. She is 102 years old and was lucky to survive but even luckier to be placed in such a caring environment. She was there for a total of 6 weeks and recovered sufficiently to be able to go home with support . The care
she received was outstanding from everyone but she had a lovely bond with several members of staff. The management team were very professional and communication fabulous . . Unfortunately since leaving her health deteriorated and has been placed in another care home as there was no place at Highgrove, we are gutted as a family ! The carers are equally lovely where she is but the environment isn't in the same league . Thankyou for all your care we are very grateful and wish she could have returned to your care
06 March 2025
Very Good.
17 January 2025
Very caring staff. Very friendly, wanting to do their best. Helped me a lot.
22 October 2024
Excellent care received from every member of staff. You really are the best.
Thank you for helping me get back on my feet. Couldn't have done it without you!
Can't speak highly enough of the care I receive.
21 August 2024
Highgrove is a care home of the highest level, made so by all the staff. Dad came here in January 2024 from difficult times, following 8 months in previous care homes. Highgrove management made time for me to discuss the situation and what they could do for Dad. From the start, the management/senior
team did everything to support us, in getting Dad moved and working to settle him in. It wasn't easy, but they didn't give up on him. Not only did I finally feel supported, but I knew that Dad would receive the care he needed. I was given constant updates, the doctors and nurses that do the weekly rounds here are just as supportive.
Dementia care is so difficult but everyone within Highgrove was so warm and friendly. Just a lovely care home, where all within work their hardest. I can't thank the staff enough for the care, understanding, compassion and support. The lengths they went to to ensure Dad was supported throughout, right up to his end-of-life care. Thank you will never seem enough.
30 July 2024
Extremely excellent care given by all staff, cannot fault anybody.
24 June 2024
From the day I went into the care home, I was very pleased. I could not believe my eyes, spot on everyone welcome you. They could do anything for you, it was as if you knew everyone. It's clean and the food is very good. I have told everyone about the place, excellent.
Latest Reviews for Highgrove Residential Home
06 May 2026
My nan was admitted to Highgrove due to her advancing dementia.
The staff took her in, showed her kindness and dignity in our family's hour of need. They were amazing with her, eased her distress and treated her as if she were their own family. They made this hard situation easy. We felt safe and
content she was in good hands. Cannot thank you enough. Amazing all around.
06 May 2026
I wouldn't recommend any other care home for my friends and family. The Highgrove staff have gone above and beyond to support my grandad was was living with advanced dementia from the start to the very end. We, as a family, are very grateful to you all for all the care, love, and support you have
given. Thank you from the bottom of our hearts. xxx
06 May 2026
Staff are kind and caring. They advocate for my mum when she can't.
The home is clean and welcoming, and all staff are knowledgeable and supportive. Management are welcoming adf approchable and welcome suggestions.
My mum is well cared for and treated with dignity and respect.
29 April 2026
My mother in law went to highgrove care home for a few weeks. The staff were amazing. They took care of her with compassion and dignity and amazing care right to the very end. My husband,Margaret son had just passed away and they made sure that margaret and husband and family were comforted. They
are all lovely staff. Thankyou for taking care of Margaret. Please continue to do what you all do. You are all amazing thankyou
09 April 2026
Utterly let down by this 'care' home.
Failed my mam, unsupportive of her needs, challenging her when she is sun downing! Totally escalating the issue rather than being professional, calm and caring.
They say they are very experienced with alzheimers and sun downing - not.
Karen is a fabulous,
caring, kind but other managers are childish, unprofessional and uncaring.
Have received threat after threat from management re fees and the threat of a 28 day notice which they are now about to issue!
Dont get old, infirm, the future is diabolical
Heartbroken for my poor mam
12 February 2026
I brought my mum for 7 days respite care. I was really impressed and felt at ease leaving my mum here.
The staff were all really helpful, and Phillipa made the whole process really easy. Thanks to all!
19 January 2026
My mum was in Highgrove Care Home for the last 15 days of her life, and I cannot praise the care and compassion shown to her by your carers and staff. I and my family thank you from the bottom of our hearts and will recommend your care home to all my friends.
14 January 2026
Dad was very happy here; he made friends with the staff & residents.
His care from the staff was respectful, and he enjoyed his female hareem!
I would give them six stars if I could.
Thank you so much for looking after our Dad.
06 January 2026
Highfrove took the time to fully understand my dad's care needs and were able to support him through the different stages of his dementia. I am grateful to the staff for the knowledge and information they gave me a long the way. I can see that everyone genuinely cared for my dad, which means a lot.
10 December 2025
Highgrove and its staff are amazing and genuinely care. I could not wish for anywhere better for my mother to be. She is cared for and looked after so well. It is a daunting thing to happen when a relative goes into care, but I shouldn't have worried. My mother, who had become a 'bag of bones' &
unkempt, has put 1 stone on, looks well, and so cared for. Thanks to all at Highgrove.
PS The entertainment & games are excellent.
29 August 2025
My mother-in-law was admitted to Highgrove in May 2024 and remained in their care until the end of her life in August 2025.
My mother-in-law and the family were treated with care and respect throughout her stay, and we recommend Highgrove unreservedly. Thank you.
07 May 2025
I was in there due to a nasty fall 4 fractures and operated on , my home was unsafe to go back , the team downstairs went above and beyond, kindness , I work like they do from the outside but when you are there I for 5 weeks it's totally different, there work goes unnoticed, they derserve a medal
for what they put up with from all sides , an amazing team , will always be remembered
29 April 2025
Mam has been in Highgrove for rehab after a stroke, the staff are wonderful both to me and my mam, the food mam has really enjoyed, and my mam can be funny with her food at home, so well done to all kitchen staff as well. The home is lovely and clean. The rooms are also clean, and the furniture is
great. Thanks again to all you have given my mam.
11 April 2025
My mum had to come into Highgrove for rehabilitation after suffering a broken hip. She is 102 years old and was lucky to survive but even luckier to be placed in such a caring environment. She was there for a total of 6 weeks and recovered sufficiently to be able to go home with support . The care
she received was outstanding from everyone but she had a lovely bond with several members of staff. The management team were very professional and communication fabulous . . Unfortunately since leaving her health deteriorated and has been placed in another care home as there was no place at Highgrove, we are gutted as a family ! The carers are equally lovely where she is but the environment isn't in the same league . Thankyou for all your care we are very grateful and wish she could have returned to your care
06 March 2025
Very Good.
17 January 2025
Very caring staff. Very friendly, wanting to do their best. Helped me a lot.
22 October 2024
Excellent care received from every member of staff. You really are the best.
Thank you for helping me get back on my feet. Couldn't have done it without you!
Can't speak highly enough of the care I receive.
21 August 2024
Highgrove is a care home of the highest level, made so by all the staff. Dad came here in January 2024 from difficult times, following 8 months in previous care homes. Highgrove management made time for me to discuss the situation and what they could do for Dad. From the start, the management/senior
team did everything to support us, in getting Dad moved and working to settle him in. It wasn't easy, but they didn't give up on him. Not only did I finally feel supported, but I knew that Dad would receive the care he needed. I was given constant updates, the doctors and nurses that do the weekly rounds here are just as supportive.
Dementia care is so difficult but everyone within Highgrove was so warm and friendly. Just a lovely care home, where all within work their hardest. I can't thank the staff enough for the care, understanding, compassion and support. The lengths they went to to ensure Dad was supported throughout, right up to his end-of-life care. Thank you will never seem enough.
30 July 2024
Extremely excellent care given by all staff, cannot fault anybody.
24 June 2024
From the day I went into the care home, I was very pleased. I could not believe my eyes, spot on everyone welcome you. They could do anything for you, it was as if you knew everyone. It's clean and the food is very good. I have told everyone about the place, excellent.