Highgrove, Barnsley, South Yorkshire
Highgrove, Barnsley, South Yorkshire
Highgrove, Barnsley, South Yorkshire

Highgrove care home comes from the Crown Care Group portfolio, offering a modern and efficient care environment to members of the Barnsley community.

As well as being a professional care environment, with a service kept up-to-date with current regulatory requirements, Highgrove offers a range of services and activities to enable elderly service users to achieve a pleasing lifestyle.

The home provides traditional home cooking and care packages include any dietary and medication needs required to keep residents comfortable.

Group: Crown Care

Person in charge: Angela Moore (Manager)

Local Authority / Social Services: Barnsley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 67 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 67

Rooms with ensuite WC: 67

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Highgrove: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

4.5 Highgrove has a Review Score of 4.5 (4.471)

The Review Score of 4.5 (maximum of 10) for Highgrove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Highgrove in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.471 for Highgrove is calculated as follows: ( (17 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 34 Ratings = 4.471

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 0 Points relating to the number of positive Reviews for Highgrove is based on 0 positive Reviews in the last 12 months and is calculated as follows:

    1. 0 = 0

    2. Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 0 Reviews ÷ 13.4 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Highgrove?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Highgrove

  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Son of Resident/Service User
    1

My father-in-law had dementia we were always welcome to visit any time. He was always clean and comfortable and well fed the carers both male and female always had time for him. The home arranged all his doctors and hospital appointments and kept us informed. The staff were friendly and approachable and could answer any questions we had. He had regular haircuts and chiropody appointments.

How likely would you be to recommend Highgrove? Neither Unlikely or Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My mother went into Highgrove on the 14/8/15 until the 18/8/15, just for me to have a break hoping she would like to stay! Long term! She praised all the staff but there was no activities that weekend. The only fault I had was that someone put wet nightgown and dirty wet flannel all in one bag with good quality knitted clothes.

How likely would you be to recommend Highgrove? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

When my mum was diagnosed with vascular dementia 5 years ago, my sister and I did a detailed due diligence on suitable care homes in our area.

Having selected Highgrove, we have not been disappointed. During her time there she has always been well looked after. Recently, her condition began to deteriorate and I have to say that the care from the staff there has been nothing short of exemplary throughout her final days.

Our heartfelt thanks to all the staff involved. Thank you!

How likely would you be to recommend Highgrove? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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