Highgrove Residential Home

Stanley Road, Stairfoot, Barnsley S70 3PG
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10 83 Reviews
  • Highgrove Residential Home, Barnsley
Highgrove care home comes from the Crown Care Group portfolio, offering a modern and efficient care environment to members of the Barnsley community.

As well as being a professional care environment, with a service kept up-to-date with current regulatory requirements, Highgrove offers a range of services and activities to enable elderly service users to achieve a pleasing lifestyle.

The home provides traditional home cooking and care packages include any dietary and medication needs required to keep residents comfortable.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1095 – £1095
  • Self-Funded Residential Dementia Care: £1150 – £1150
  • RESPITE Self-Funded Residential Care: £1095 – £1095
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1150

Our fees are based on a detailed assessment of individual needs, care requirements, and level of support. To discuss how we can help, please feel free to get in touch with us.

These prices are only a guideline, please contact Highgrove Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Angela Moore (Manager)

Local Authority / Social Services

Admission Criteria

  • Private, local authority and NHS funding accepted with lifestyle top up
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (67)

Visiting

  • Highgrove has a flexible approach to visiting times, residents dining experiences are protected to maintain Dignity at mealtimes, therefore any visitors to the home during mealtimes will not be allowed into the dining areas.

Parking

  • Highgrove has a car park on site

Highgrove Residential Home Reviews (83)

10

Highgrove Residential Home has a Review Score of 10 (9.962) out of 10, based on 18 reviews in the last 2 years.
Over all time Highgrove Residential Home has 83 reviews.

Overall Experience
  • 71
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Date Published
  • 83
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Reviewer Connection to Highgrove Residential Home
  • 34
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  • 5
  • 5
  • 3
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Total of 83, showing 61-80
Review from A K (Resident) assisted by family/friend published on 7 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoyed my stay for respite care in Highgrove, everything was very clean and comfortable, the staff were very friendly and helpful and the food was very good, although the portions were too big. There were lots of social activities if you wanted to join in.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you very much for your review of our care home, we are very pleased you enjoyed your stay and will be coming to stay with us again.
All the team work together to ensure we get it right for every individual that visits our home and it is satisfying when it is recognised so. Thank you on behalf of the whole team.

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Review from Diane H (Daughter of Resident) published on 16 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came into Highgrove to recuperate. She always said she wouldn't go into a care home. From the minute she walked in, to her passing away, she loved every minute. Nothing was too much trouble for the staff for mum's care and she was treated with the utmost respect and love. The staff came to be like
her family. She was cared for 110%. I cannot thank them all enough for what they did. First class in every respect.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your review of our service, it is always nice to hear that our residents' and families' experiences are what we all work for, to make a difference, thank you once again.


Kind regards

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Review from L A (Daughter of Resident) published on 15 April 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
We entrusted our Mother to this care home initially for 2 weeks respite care. This meant we could check how well she coped with a care home in general and also assess the standard of care. She was in for 12 days and we brought her home. We found the communication with carers quite poor. I would not
recommend this care home for anybody. Did not see much interaction with residents who in the main all sat in the same small sitting room for the majority of the day.
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Review from E M (Daughter of Resident) published on 8 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came into Highgrove for respite care but nearly six weeks later has been unable to leave because of her health. My mum has been treated with care and dignity in her last few weeks of life. The staff are amazing here and I can't praise them enough. Nothing has been too much trouble and they have
kept us informed of everything.
I will be recommending Highgrove to anyone I can.
Reply from Angela Moore, Manager at Highgrove Residential Home

First of all please accept our heartfelt sympathy for your loss.
I thank you so much for your review of our care home and our services, it is our aim to ensure that all residents and relatives feel fully supported and that our staff team work together to achieve this.


Kindest regards
Angela Moore
Home manager

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Review from Melvin S (Brother of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very pleasant and helpful but I can see that there is not enough staff on the ground floor. You go visiting on weekends waiting for somebody to open the entrance door. There is not enough seating in the bedrooms and no chairs for visitors. You have to stand or sit on the bed.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your review of our care home, it is important that our relative's experience reflects the residents' experience, therefore we will look to resolve the issues which do not meet your expectations. Please feel free to inform either the staff or management at the time if you encounter any issues which do not meet your expectations so we can rectify with immediate effect.

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Review from Angela C (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Highgrove since May 2018 and the standard of care is considered excellent. The home is very clean and kept in excellent decorative order. Mum is pleased with both the food and the activities offered and she really likes the staff who do everything to make her stay a happy and healthy
one. We have no intention of changing her care home. Keep up the good work!
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your kind words and your review of our care home, it means a lot to all of us that our residents' experience is always an excellent one and where this is not the case we will always look at areas for improvement.

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Review from Carole F (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After an initial short stay, Mum became a permanent resident in February. I have found Highgrove to be a welcoming, caring environment for both my mum and her family members.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your review of our care home, where we do not meet the excellent mark as in a score of 5 we will always look at ways to improve our service and customer experience.

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Review from A T (Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at Highgrove has been good. The management, staff, carers have all been excellent with me. They treated me with a lot of care and respect and I thank them all for their care.
Reply from Jayne Yeardley, Deputy Manager at Highgrove Residential Home

Thank you for your kind words. It means a lot to the staff when they are appreciated for their hard work.

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Review from Christine W (Daughter of Resident) published on 6 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my mum was only in Highgrove for a very short period and sadly passed away in their care I felt she was treated with dignity and tenderness. It made us as a family feel better to know that her last days were spent in safe hands.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for you review of our services, we all work hard to ensure all of our residents receive excellent care and attention, so once again thank you from all of us here at Highgrove.

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Review from Kerry G (Daughter-in-law of Resident) published on 3 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an excellent facility. As a nurse, I had reservations about a residential home rather than a nursing home, however, the care was excellent and all the staff were kind and couldn't do enough for us.
The staff are professional and knowledgeable and treat residents with dignity and respect. The
CQC rating doesn't reflect the care that is given, in my opinion, it is excellent.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your kind words about our care home and the facilities we provide, we all very hard for the benefit of all of our residents so it is pleasing to hear that your experience was an excellent one, I will share this news with my team, thank you once again.

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Review from Annette S (Sister of Resident) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was in Highgrove Care Home for five weeks after suffering a broken leg in three places. After several days in hospital, she was moved to Highgrove. It had a good car park, was very safe inside. All people visiting had to ring a bell and wait for admittance (very good) not people off the street
walking in any time and people inside were in a safe environment. Very satisfied.
Visitors are allowed anytime which is good for people who work or have other commitments and you know they are not scared of getting caught out when there are open visits - nothing to hide.
The last home she was in for one week, eighteen months ago was awful. I'm very pleased with Highgrove. If it was to be permanent I would choose Highgrove for my sister or anyone I know.
Kind, caring, helpful staff. Routine meals, baths regularly. Very clean place, tidy, very welcoming in corridors. Plenty of chairs, drinks on all day. A very nice large room for sleeping, own en-suite makes a big difference for quiet time.
A lovely, well-kept garden, plenty of outdoor seating area - sheltered or full sun. Lots of activities and the hairdresser is very good.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your kind words, the team at Highgrove work hard to ensure we maintain a safe and comfortable environment and our residents are well cared for.

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Review from Derek W (Son of Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident at Highgrove from November 2017 to May 2018 when he passed away. My father was hospitalized for two months after he sustained a number of falls. When he was discharged from hospital he was discharged with palliative care expecting to last 2-3 weeks due to sepsis, he also had
vascular dementia. The whole team at Highgrove were all inviting and welcoming. They gave excellent care in every way required. The home was spotlessly clean and the food excellent and varied. High recommended.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your review, we all try to do the best for all of our residents and it is very much appreciated when we receive positive feedback, so thank you.


Angela and the team at Highgrove

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Review from Annette H (Daughter of Resident) published on 21 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was in Highgrove from November 2017 until his passing away in May 2018. The care which he received was outstanding. The Staff and Management team were all friendly and approachable, nothing was too much trouble. I was always made welcome and offered cups of tea/coffee. My Dad settled in quickly
and although he suffered with Vascular Dementia, he was always treated with Respect and Dignity. The home is bright, airy and welcoming. You have to buzz to be admitted into the home by a staff member and same when leaving, fab security and safety for staff, residents and visitors.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your kind words, it means a lot to all of the team who always ensure the residents come first and are at the heart of all we do.

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Review from Donald H (Respite Resident) published on 22 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Been a resident for the past two weeks, staff are very obliging. Large room, very clean, good food. Should I have to go into care Highgrove would be my choice. Colourful garden area to sit in on fine days, comfortable lounge to relax in. No complaints at all.
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Review from Jacqueline C (Niece of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband's aunt has been so happy in High Grove. She is always saying that everyone is so kind and that the meals are lovely and we are so happy for her.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your kind words.

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Review from James H (Brother of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was transferred from hospital to Highgrove for rehabilitation. I am very impressed by the standard and quality of your premises. You are a credit to the Barnsley area and the CQC. Please keep to your present high standard.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your kind words, we always strive to make our environment and our care provision to the highest standards for everyone.

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Review from Ian S (Son of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were all really helpful and took good care of my Father. The carers all have a demanding job and cope admirably. I couldn't thank them enough.
Reply from Angela Moore, Home Manager at Highgrove Residential Home

Thank you so much for your kind words, our staff are always attentive to our residents' needs and we are happy you had an enjoyable stay and felt well cared for.


Kind regards

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Review from Margaret R (Daughter of Resident) published on 27 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Highgrove since November 2016. Although she never wanted to go into a home she settled in very well and she says she could not be in a better home. She is always praising the food and telling me what lovely meals she has. The home is always kept immaculate, it is light and
airy throughout and it is a pleasure to visit. Various activities are organised regularly each week for residents. All the staff are wonderful to mum and do their best for her. Whenever I visit, I am always made to feel extremely welcome and feel ‘at home’ whenever I spend time with mum. Having been a regular visitor for over 18 months, I have got to know all the staff and cannot praise them enough for the job they do - they are an excellent team and a credit to Highgrove. I would have no hesitation recommending Highgrove to anyone seeking a well run, safe, caring home for their loved ones.
Reply from Angela Moore, Manager at Highgrove Residential Home

Just to say thank you from the team at Highgrove for your kind words, they are much appreciated and will be shared with all staff.


Kind regards

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Review from Ann E (Wife of Resident) published on 16 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was transferred to Highgrove from the hospital for rehab after a hip operation. Although he was not looking forward to going there we were both pleasantly surprised, the rooms are very nicely furnished, very clean. First impressions the hall is very welcoming and there is no smell which is
often associated with homes. The food was excellent always freshly cooked, I cannot praise the staff enough, always pleasant, nothing is too much trouble for any of them. My husband was looked after very well, it is a very good nursing home with kind caring staff. A very worthwhile experience for him, he came home much better than when he arrived there. Thank You to all involved.
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Review from Karen W (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Highgrove since August 2016 she didn't want to go into residential care at first but she is extremely happy there.
Highgrove is very well run and the staff are wonderful nothing is too much trouble so the care my mum receives is of the highest standard. The home is spotlessly clean
and never smells which I think is fantastic. They have an activities lady who comes in most days and has something for everyone to do. I cannot praise the home, staff and management enough. It has given me peace of mind excellent.
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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Highgrove Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.962 for Highgrove Residential Home is calculated as follows: ( (205 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 211 Ratings = 4.962
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Highgrove Residential Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 11 Sep 2025

residential unit

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Awards / Recognitions (5)

Meet the Team (1)

No image found

Angela Moore

Job Title: Registered manager Joined: 2015

I am a registered nurse by profession and hold a BA Hons degree in adult nursing.
I have been a manager in social care since 2004 and I hold a registered manager certificate, I commenced with Crown Care at Highgrove in August 2015.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highgrove Residential Home to verify any information. View our terms and conditions. Highgrove Residential Home has an Enhanced Service - more info.