Highgrove Residential Home

Stanley Road, Stairfoot, Barnsley S70 3PG
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10 83 Reviews
  • Highgrove Residential Home, Barnsley
Highgrove care home comes from the Crown Care Group portfolio, offering a modern and efficient care environment to members of the Barnsley community.

As well as being a professional care environment, with a service kept up-to-date with current regulatory requirements, Highgrove offers a range of services and activities to enable elderly service users to achieve a pleasing lifestyle.

The home provides traditional home cooking and care packages include any dietary and medication needs required to keep residents comfortable.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1095 – £1095
  • Self-Funded Residential Dementia Care: £1150 – £1150
  • RESPITE Self-Funded Residential Care: £1095 – £1095
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1150

Our fees are based on a detailed assessment of individual needs, care requirements, and level of support. To discuss how we can help, please feel free to get in touch with us.

These prices are only a guideline, please contact Highgrove Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Angela Moore (Manager)

Local Authority / Social Services

Admission Criteria

  • Private, local authority and NHS funding accepted with lifestyle top up
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (67)

Visiting

  • Highgrove has a flexible approach to visiting times, residents dining experiences are protected to maintain Dignity at mealtimes, therefore any visitors to the home during mealtimes will not be allowed into the dining areas.

Parking

  • Highgrove has a car park on site

Highgrove Residential Home Reviews (83)

10

Highgrove Residential Home has a Review Score of 10 (9.962) out of 10, based on 18 reviews in the last 2 years.
Over all time Highgrove Residential Home has 83 reviews.

Overall Experience
  • 71
  • 11
  • 0
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Date Published
  • 83
  • 4
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  • 18
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Reviewer Connection to Highgrove Residential Home
  • 34
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  • 8
  • 5
  • 5
  • 3
  • 2
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  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 83, showing 41-60
Review from S G (Resident) assisted by family/friend published on 10 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living here. All staff are very friendly, helpful, kind and caring. The manager pops in to see me daily and is always interested. The home has good food, it is always clean, and I feel safe and happy at Highgrove.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your review and for sharing the experience which you receive as a resident at Highgrove, it is not often that residents write reviews for our service so this means a lot to all the team that support you on a daily basis and we are pleased that you feel well cared for.

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Review from Ian D (Son of Resident) published on 22 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident for what turned out to be only a short period of time, however, the staff were extremely helpful, caring, considerate and were always there when needed. They were willing to help in every situation and basically could not do enough for us.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your review of our service, we always aim to provide excellence in care for all of our residents so it is always pleasing for the team when they receive such positive reviews.

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Review from E G (Daughter of Resident) published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've always found the staff very caring and friendly to my dad and to us when we've visited. They keep us well informed about Dad's health, and happy to answer any queries.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your review of our service, we work hard to achieve the best results for our residents and families. Thank you again for taking time to complete the review.

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Review from John D (Son of Resident) published on 31 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The past year has been a testing time for all, especially for staff and residents working and living in care homes. At Highgrove, staff were exceptional - caring, cheerful and always ready to help. They are a genuine team, which are very well-led. When Mum's condition deteriorated, the care and support
offered were exceptional. We have always found the manager, to be honest with us, and as a result, trust her judgement when required. In conclusion - the staff are very caring and committed to giving residents the best possible quality of life, which we found very comforting.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your review of our home and our staff, we are always very pleased to receive such positive comments as we always strive to do our utmost for every resident within our care, your comments will be shared with our full team as this is how we achieve what we do, so thank you also on their behalf.

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Review from J H (Daughter of Resident) published on 18 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'd like to thank everyone in the care home who looked after my mum, they couldn't have been more caring. I knew she was in good hands. Everyone went above and beyond. They also looked after me and my sister at this difficult time everyone was so kind and caring towards us. I would highly recommend
Highgrove for anyone parents care.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you very much for your review of our care home, it means a lot to all of the team when we get such lovely feedback and it is reassuring that we do make a difference, not only to our residents but to their families as well, take care and stay safe.

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Review from Kay T (Daughter of Resident) published on 28 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is 97 years old and has been at Highgrove for one year. During this time, she has received exceptional care. The carers are kind, understanding and empathetic, always treating her with respect and maintaining her dignity. Mum always says she is well looked after and is happy. They have encouraged
Mum to join in with activities with residents and carers, yet have supported her when she would rather not. When Mum has been ill, they have acted quickly to seek expert help and have informed family with compassion. Overall, excellent and professional care.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for the review of our service, we all work hard to achieve the best results for every one of our residents. Thank you again for taking the time to send in a review.

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Review from Susan H (Daughter of Resident) published on 18 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in this care home for nine months; they are extremely caring. They cannot do enough for her. As a relative, nothing is too much trouble no matter what time of day you ring, they are they for you and your family. All the staff are polite and helpful. The care home is of a very high standard,
and I cannot praise them enough.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your review of our care home, the whole team work together to achieve such results and it shows when we receive reviews like this, thank you on behalf of the team.

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Review from Hazel T (Daughter of Resident) published on 12 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Highgrove for over three years, she lives on the dementia section and is now at the end of her life. Her conditions have been increasingly challenging for herself/myself and the staff who look after her. She has always been treated with respect and patient by all the
team at Highgrove. The restrictions imposed on visiting during the pandemic must have made the providers tasks much more difficult as the patients do not understand why loved ones have not visited them. My mum has recently recovered from covid-19, which I attribute to the excellent care she has received. Mum is no longer able to speak coherently, has poor hearing and poor eyesight, but from observing her interaction with the regular carers, I'm sure she feels loved and safe.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your review of our service, we are pleased that the care your mum has and continues to receive is excellent. We aim for five stars across all domains so we will endeavour to improve in the other areas. If you have any suggestions as to what would improve in the other areas then please feel free to let us know.

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Review from M C (Wife of Resident) published on 26 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a transformation during this short period of time. All the staff show great care and attention to my husband; which gives us peace of mind when we leave him, knowing he is more settled and content in himself.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your review of our service, we all work to achieve the best results for every one of our residents and it is always a pleasure when we receive lovely feedback, so thank you once again from the full team.

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Review from G W (Daughter of Resident) published on 17 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care both my parents receive at Highgrove, all the staff are very helpful and informative the home is very clean and always looks attractive.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your review of our services, we are pleased that you feel our staff are helpful and informative and that our home is clean and looks attractive. It takes a full team effort to achieve all aspects of the care and environment to maintain expected standards so it is important to us to receive such reviews, so on behalf of all the team, we thank you.

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Review from H H (Daughter of Resident) published on 9 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout the five years Mum has been a resident at Highgrove, she has received first-class care and has been treated with dignity and respect. The staff are kind, caring and supportive to family members. We wouldn't have wished for Mum to be in a better place and would have no hesitation in recommending
to others.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your review of our services. We are so pleased that you felt that she received first-class care and that your mum was treated with utmost respect and dignity. I will ensure I share your review with the full staff team and also offer you a thank you on their behalf.

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Review from L W (Daughter of Resident) published on 9 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The professional standards are exceptional. The home is always bright, clean and welcoming. The care of people is to be applauded, where nothing seems to be too much of a problem.
Reply from Angela Moore, Manager at Highgrove Residential Home

From all the team at Highgrove, thank you so much for your review. It means so much to all of us when we receive such positive feedback as this is what we all aim for.
We feel it is so important for relatives to have peace of mind that their loved ones are cared for to the highest standards and we are grateful when reviews reflect our standards. Thank you once again.

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Review from C J (Daughter of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think Highgrove is very sensitive and do their utmost to make sure you get what you want. They have been very patient with my dad, and it is the best care home he was in. I have already told people about Highgrove. They were very patient until the end with him, and the care was 100%.
Reply from Angela Moore, Manager at Highgrove Residential Home

On behalf of the whole team at Highgrove may I thank you for your kind review of our services. The whole team like to make sure that all residents to feel cared for and supported and are enabled to live their chosen life to its full potential. We feel it is of utmost importance for families and friends to feel supported and included in the daily living of their loved ones whilst in our care, thank you once again for your lovely review.

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Review from M H (Stepson of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative was very well taken care of at Highgrove. Prior to her admission, she was very independent. She was admitted to Highgrove following a fall.
During her stay, she was treated with dignity and one member of staff worked hard with her to help regain her confidence. She chooses to remain at
Highgrove and was very well looked after; for her remaining days.
She received excellent care.
Thank you.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your lovely review of our services. It is hugely important to all of the team at Highgrove that every resident and their loved ones feels a sense of belonging and is supported to live a full life for life, on behalf of the team we thank you for taking time to send in your review.

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Review from Richard S (Son of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother sadly passed away in August last year 2019, leaving my dad desperately lonely, vulnerable and unsafe. My parents had been married for 64 years and deciding which care home to use for Dad was a concern. But I can honestly say that Highgrove have done everything to make my dad feel settled,
safe and at ease. The staff are friendly, loving and warm-hearted, even going to the trouble of framing a picture of my mum and dad and putting a rose underneath the picture for Valentine's Day. Just lovely!
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Review from Stephen S (Son of Resident) published on 16 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was admitted to hospital after a fall. On discharge, he was sent to Highgrove for 2 weeks respite as he was not coping too well at home after my mother passed away last year. After the two weeks, he wanted to stay, which we never thought he would. When I visit I can see why the place is so
welcoming and all the staff are so friendly and speak well of my father. Everyone is so professional and there for you if you need to chat. The fittings and decor are clean and fresh and room sizes good. We have bought in personal mementoes for Dad and his room feels cosy and homely, as the care home does. From first point of contact, we were welcomed and I am happy and relieved that my Dad is in a safe, friendly, welcoming care home, free of worry and stress. I personally can't thank all the staff enough as I know Dad is in a really good place now and he has become more chatty, in fact, I feel I have my Dad back, thank you to all the team at Highgrove.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so so much for your review of our service, as a team we work together to ensure that the residents experience is reflected in the relatives experience as this is also of utmost importance to us. I will pass all of your comments onto the team, as here at Highgrove, what we achieve, we achieve as a team. Thank you again for taking time to submit this review.

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Review from N J (Granddaughter of Resident) published on 20 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say this care home - Highgrove is amazing.
As soon as I came through the doors, it felt so warm and welcoming. The decor is magical and lovely to look at all areas are clean and no clutter on corridors which could confuse residents.
My nan has been looked after so well where all her
needs have been met by staff, who are kind, caring and considerate. Staff wanted to know extra things about my nan so they could start meaningful conversations with her. I've never witnessed a more lovely environment or staff in a care setting. Thank you to all the staff who are fantastic, it made us family, feel relaxed.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your lovely review of our home and our service, we can't tell you how much it means when we can make the experience as satisfying for the family as well as the resident. The whole team work together to ensure every aspect of the resident's experience is one to be treasured, and we are pleased this was your experience of the service.
Thank you again on behalf of our team.

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Review from M B (Daughter of Resident) published on 9 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We looked after our mum for a number of years with Alzheimer's but after further illness, she was discharged from hospital to Highgrove at Stairfoot Barnsley. From the first point of contact with the manager we found the staff extremely professional, courteous and very supportive. We were offered an
open visit to the home to see the care home without any pressure. The staff and the home were well organised and ready with all the equipment needed to receive Mum from hospital, what they did not have they prior they liaised with the Care Co-ordinator at the hospital. The open visiting was great with no restrictions it was lovely for the grandchildren to visit in the privacy of her room and meant we could come and go at will or stay as long as we wished.
We can't thank the staff enough as the care was second to none and they were also so supportive at the end of life care. Lots of cups of tea and kind words made what was a very difficult time so much easier.
Thank you all.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your review of our care home and the care our staff provided to your mum and your family. It means a lot to all of our team that we make a difference to each individual who stays in our care home, no matter for how long. We are pleased that you were very satisfied with our staff and our home.

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Review from Stephen E (Friend of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always everything just so. A credit to all concerned.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your review of our service. We are really pleased that you remain more than satisfied with our services and that the quality of these reflects how well your close friend is.

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Review from J R (Daughter of Resident) published on 10 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum looked very well after her stay in Highgrove. She said she has enjoyed her stay and everyone was very kind. Mum also loved being able to join in with some of the activities.
Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your review of our service. We are pleased that your mum enjoyed her stay and would welcome her to come and stay with us again. Our team work to ensure all of our residents whether permanent or temporary receive an excellent level of care and attention and offer a variety of activities for everyone. Thank you once again from the team at Highgrove care Home.

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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Highgrove Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.962 for Highgrove Residential Home is calculated as follows: ( (205 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 211 Ratings = 4.962
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Highgrove Residential Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 11 Sep 2025

residential unit

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Awards / Recognitions (5)

Meet the Team (1)

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Angela Moore

Job Title: Registered manager Joined: 2015

I am a registered nurse by profession and hold a BA Hons degree in adult nursing.
I have been a manager in social care since 2004 and I hold a registered manager certificate, I commenced with Crown Care at Highgrove in August 2015.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highgrove Residential Home to verify any information. View our terms and conditions. Highgrove Residential Home has an Enhanced Service - more info.