Submit a Review for Excelcare Sherrell House
414 Fencepiece Road, Chigwell, IG7 5DP
View full details of Excelcare Sherrell HouseLatest Reviews for Excelcare Sherrell House
13 February 2026
My mother is happy to be a resident. The room is comfortable and the nurses are always on hand to help, any problems they always solve. The room is kept very clean as well the public areas. Overall the care is excellent, especially to nurses the building very clean, the residents are kept engaged in
activities.
13 February 2026
My 87 year old mum came to this lovely care home in November 25. I was a bit apprehensive at first,because she didn't want to stay. She wanted to go 'home'. But she has settled in lovely. All thanks to the wonderful staff, and she loves the food. Actually put on some weight. All good and positive
stuff. Can't praise them enough
04 February 2026
A pleasant, welcoming environment, professional reception staff. Some staff members quite loud, which can be alarming for residents. Staff team leaders approachable for personal requests.
29 January 2026
I am very happy with the care my mother receives at this care home. I feel my mum is well looked after, she is safe and happy. Thank you to all staff & managers.
27 January 2026
My sister has been here just over 2 months. I know if I can't get up to see her she is definitely looked after. I am so pleased she is happy and safe. The staff are so friendly and kind to my sister and to members of her family too. Nothing is too much trouble.
27 January 2026
Excellent care for my mother. Staff are very attentive and look after her very well. She has good nursing care for all her specific needs. Lovely atmosphere and I am very grateful to Sherrell House and all the staff for the caring for my mother and being aware of all her nursing needs.
27 January 2026
My mum is a resident at Sherrell House.
The whole team, management, nurses and carers are efficient and approachable.
The care, respect and kindness my mum is shown is amazing.
It's not always easy leaving a family member to be looked after by other people but I feel confident that my mum could
not be cared for any better than she is now.
09 January 2026
Well done! Running a Nursing Home for end-of-life care is extremely difficult. However, the quality of care from staff, after Mum fell was exceptional.
I thought Mum wouldn't walk afterwards, yet she has; the gentle encouragement and perseverance she received made all the difference. We are so
grateful xox
30 December 2025
I can not praise all the staff enough at Sherrall House for the excellent care they provided for my father in his very short stay while in your care.
My father was moved from hospital to Sherrall House and sadly passed away a week later with his family at his side. During my father's time at
Sherrall House all his needs were constantly met, he was treated with compassion, respect and dignity until the very end.
All the staff at Sherrall House took so much time to support our family too while they were looking after my father. Nothing was never a problem for the outstanding staff who work incredibly hard.
Jane, The Home Manager has a wonderful home which she should be proud of and an amazing team who truly care for their residents and families.
17 December 2025
My husband was only with you for a very short while. He and us his family were made very welcome from the moment we walked in the front door. All staff were very helpful and so very kind. The carers and nurses were wonderfully kind and caring. My husband died with such dignity. I thank them all very
much.
24 November 2025
My mother-in-law has been a resident at Sherrell House Care Home, and we couldn't be happier with the care she receives. The staff are always kind, patient, and attentive, treating her with genuine warmth and respect. The home has a lovely, welcoming atmosphere, and it's clear that residents'
comfort and wellbeing are a top priority. The activities, meals, and level of personal care all make a real difference to her happiness. We feel very reassured knowing she's in such caring hands
27 June 2025
It was very difficult for our family to accept that our father needed to move into a care home, due to his rapidly declining health and dementia. We were very stressed about choosing the correct home and are very happy to say that in the two months our father has been in Sherrell House, we have
always been pleased with our choice.
We viewed many care homes in the area and beyond, but felt our father would be happy at Sherrell House as it felt comfortable and homely, but also very professional with regards to the level of care provided.
25 April 2025
Excellent service, overall Sherrell very warm and friendly. Staff extremely friendly and helpful. Carers, nurses, activity coordinators, cleaners etc...Since being here as a resident have found Sherrell to be a lovely care home.
15 April 2025
I didn't know a service for people with dementia can be this good. Family care is often thought to be the best for our parents in my culture . But this care home does better than I dreamed possible . They allow visits from all relations , provide coffee and tea for guests & most of all. They are
looking after my mother very well. They also accommodate for special dietary requirements and all the residents here as so happy as now they have lots of new friends to chat with.
It's a bit like a 5 star all inclusive hotel but with medical teams ready for any incidents.
One staff member in particular was my contact there , but all the staff are exceptional so thank you .
26 February 2025
My mother has been a resident here for 6 months. I have found the staff very caring and proffessional. They go a step further and nothing is a problem.
We are very pleased that my mother is being cared for in such a lovely home. The staff and management are excellent.
05 November 2024
Have found all the staff friendly and helpful; they are respectful and caring to the residents.
The food is lovely, especially the soup each evening - obviously home made.
Both the dining room and lounge are light and airy; and like the rest of the home, clean and tidy.
14 August 2024
Mum has now been at Sherrell House for three months. It's quite like a hotel with a large area where residents dine together and a large lounge and outdoor courtyard where they sit during the day. The lifestyle coordinators work very hard to make the resident's lives more colourful with various
activities during the week. Every time I visit there is something different going on. They have a regular performer who sings all the old hits live in the courtyard, he gives it 100% and puts a big smile on their faces. My mum hasn't danced for years but while being resident at Sherrell House we had some very precious moments together dancing and having fun. Most notably my mum's 90's birthday was her best ever. The managers and all the carers, kitchen staff, and housekeeping, they all do a fantastic job. Mum and I always go for a little walk around under the oak trees and also a second garden to the rear with seating. Thank you to all of the team at Sherrell House.
19 June 2024
What a difference Sherrell House has made to my mum's quality of life. Last year she was in hospital for her birthday. Today she celebrated her birthday at Sherrell House and what a great time she had too! Two of the staff had her up dancing, sang to her and together with all the staff, presented
her with a beautiful cake the chef kindly made. Sherrell House has enabled her to have a wonderful day because of all of the amazing staff who care for her and all the residents with the utmost compassion and empathy. We are really very lucky and so grateful! Thank you all.
12 April 2024
So far, my experience of my mother's care home is excellent, no complaints, she is so happy there. The staff's level of care and respect they have towards the patients is excellent, in my opinion. They are well fed, kept clean, entertained continuously, not just left to sit in a room. I am so happy
she is there. Excellent home.
08 January 2024
Overall, extremely pleased with Sherrell House, just entered the second year of full-time live-in care, this is the third home we tried and Sherrell House is leaps and bounds the best we've seen! Number one in the area for us!
Latest Reviews for Excelcare Sherrell House
13 February 2026
My mother is happy to be a resident. The room is comfortable and the nurses are always on hand to help, any problems they always solve. The room is kept very clean as well the public areas. Overall the care is excellent, especially to nurses the building very clean, the residents are kept engaged in
activities.
13 February 2026
My 87 year old mum came to this lovely care home in November 25. I was a bit apprehensive at first,because she didn't want to stay. She wanted to go 'home'. But she has settled in lovely. All thanks to the wonderful staff, and she loves the food. Actually put on some weight. All good and positive
stuff. Can't praise them enough
04 February 2026
A pleasant, welcoming environment, professional reception staff. Some staff members quite loud, which can be alarming for residents. Staff team leaders approachable for personal requests.
29 January 2026
I am very happy with the care my mother receives at this care home. I feel my mum is well looked after, she is safe and happy. Thank you to all staff & managers.
27 January 2026
My sister has been here just over 2 months. I know if I can't get up to see her she is definitely looked after. I am so pleased she is happy and safe. The staff are so friendly and kind to my sister and to members of her family too. Nothing is too much trouble.
27 January 2026
Excellent care for my mother. Staff are very attentive and look after her very well. She has good nursing care for all her specific needs. Lovely atmosphere and I am very grateful to Sherrell House and all the staff for the caring for my mother and being aware of all her nursing needs.
27 January 2026
My mum is a resident at Sherrell House.
The whole team, management, nurses and carers are efficient and approachable.
The care, respect and kindness my mum is shown is amazing.
It's not always easy leaving a family member to be looked after by other people but I feel confident that my mum could
not be cared for any better than she is now.
09 January 2026
Well done! Running a Nursing Home for end-of-life care is extremely difficult. However, the quality of care from staff, after Mum fell was exceptional.
I thought Mum wouldn't walk afterwards, yet she has; the gentle encouragement and perseverance she received made all the difference. We are so
grateful xox
30 December 2025
I can not praise all the staff enough at Sherrall House for the excellent care they provided for my father in his very short stay while in your care.
My father was moved from hospital to Sherrall House and sadly passed away a week later with his family at his side. During my father's time at
Sherrall House all his needs were constantly met, he was treated with compassion, respect and dignity until the very end.
All the staff at Sherrall House took so much time to support our family too while they were looking after my father. Nothing was never a problem for the outstanding staff who work incredibly hard.
Jane, The Home Manager has a wonderful home which she should be proud of and an amazing team who truly care for their residents and families.
17 December 2025
My husband was only with you for a very short while. He and us his family were made very welcome from the moment we walked in the front door. All staff were very helpful and so very kind. The carers and nurses were wonderfully kind and caring. My husband died with such dignity. I thank them all very
much.
24 November 2025
My mother-in-law has been a resident at Sherrell House Care Home, and we couldn't be happier with the care she receives. The staff are always kind, patient, and attentive, treating her with genuine warmth and respect. The home has a lovely, welcoming atmosphere, and it's clear that residents'
comfort and wellbeing are a top priority. The activities, meals, and level of personal care all make a real difference to her happiness. We feel very reassured knowing she's in such caring hands
27 June 2025
It was very difficult for our family to accept that our father needed to move into a care home, due to his rapidly declining health and dementia. We were very stressed about choosing the correct home and are very happy to say that in the two months our father has been in Sherrell House, we have
always been pleased with our choice.
We viewed many care homes in the area and beyond, but felt our father would be happy at Sherrell House as it felt comfortable and homely, but also very professional with regards to the level of care provided.
25 April 2025
Excellent service, overall Sherrell very warm and friendly. Staff extremely friendly and helpful. Carers, nurses, activity coordinators, cleaners etc...Since being here as a resident have found Sherrell to be a lovely care home.
15 April 2025
I didn't know a service for people with dementia can be this good. Family care is often thought to be the best for our parents in my culture . But this care home does better than I dreamed possible . They allow visits from all relations , provide coffee and tea for guests & most of all. They are
looking after my mother very well. They also accommodate for special dietary requirements and all the residents here as so happy as now they have lots of new friends to chat with.
It's a bit like a 5 star all inclusive hotel but with medical teams ready for any incidents.
One staff member in particular was my contact there , but all the staff are exceptional so thank you .
26 February 2025
My mother has been a resident here for 6 months. I have found the staff very caring and proffessional. They go a step further and nothing is a problem.
We are very pleased that my mother is being cared for in such a lovely home. The staff and management are excellent.
05 November 2024
Have found all the staff friendly and helpful; they are respectful and caring to the residents.
The food is lovely, especially the soup each evening - obviously home made.
Both the dining room and lounge are light and airy; and like the rest of the home, clean and tidy.
14 August 2024
Mum has now been at Sherrell House for three months. It's quite like a hotel with a large area where residents dine together and a large lounge and outdoor courtyard where they sit during the day. The lifestyle coordinators work very hard to make the resident's lives more colourful with various
activities during the week. Every time I visit there is something different going on. They have a regular performer who sings all the old hits live in the courtyard, he gives it 100% and puts a big smile on their faces. My mum hasn't danced for years but while being resident at Sherrell House we had some very precious moments together dancing and having fun. Most notably my mum's 90's birthday was her best ever. The managers and all the carers, kitchen staff, and housekeeping, they all do a fantastic job. Mum and I always go for a little walk around under the oak trees and also a second garden to the rear with seating. Thank you to all of the team at Sherrell House.
19 June 2024
What a difference Sherrell House has made to my mum's quality of life. Last year she was in hospital for her birthday. Today she celebrated her birthday at Sherrell House and what a great time she had too! Two of the staff had her up dancing, sang to her and together with all the staff, presented
her with a beautiful cake the chef kindly made. Sherrell House has enabled her to have a wonderful day because of all of the amazing staff who care for her and all the residents with the utmost compassion and empathy. We are really very lucky and so grateful! Thank you all.
12 April 2024
So far, my experience of my mother's care home is excellent, no complaints, she is so happy there. The staff's level of care and respect they have towards the patients is excellent, in my opinion. They are well fed, kept clean, entertained continuously, not just left to sit in a room. I am so happy
she is there. Excellent home.
08 January 2024
Overall, extremely pleased with Sherrell House, just entered the second year of full-time live-in care, this is the third home we tried and Sherrell House is leaps and bounds the best we've seen! Number one in the area for us!