Submit a Review for Sutton Court Care Centre
486/488 Sutton Common Road, Sutton, SM3 9JL
View full details of Sutton Court Care CentreLatest Reviews for Sutton Court Care Centre
14 May 2026
Overall the care that my sister received was of a very satisfactory standard, she was treated with care and respect. She was admitted to the care home in March 2024 and was greeted by the staff in a friendly manner. Due to dementia she, by now, had no communications skills other than facial
expressions. This meant that initially the family had to frequently intervene to ensure staff were aware of her preferences. The permanent staff soon became aware of these but communication with the agency staff was often difficult which caused issues.
29 April 2026
The staff were very friendly and helpful. They went out of their way to make sure everything was ok for the patient and myself- they listened to his problems with the food and changed things to please him- very well looked after and the manager listened to all of the requests and made sure
everything was seen to.
28 April 2026
My Grandfather was transferred to Sutton Court from hospice with a prognosis of weeks and we ended up having another 7 months with him. The team do a wonderful job and as much as they supported our relative, they also supported us right up to the end. The communication was excellent, we were able to
stay with him until his last breath. He had negative experiences prior to this with community and residential care, we are so grateful that he had such a positive experience here in his final months. He had capacity til the end and would tell the staff he loved them, those who shared faith prayed with him, even those that didn't did sweet things such as bringing him a rosary back from their holiday. Marie, the team and the community services that visit all work brilliantly together and welcome collaboration with families to solve any issues. I wouldn't hesitate to reccomend to others.
17 April 2026
A very good care home recommended by my local ASC team in Sutton. Environment generally v good, always clean and smart. Staff almost always very caring, some exceptional. Management very good. Activities team excellent, so caring. Trips out very limited during mums time there which was a downside.
Physio opportunities appeared limited- staff member very good but probably overstretched. Organised activities such as Christmas, various religious days etc- lots of effort from all staff. Mum's room a bit small but had everything needed and v close to staff, staff always called if an issue/ to report health etc and could speak to mum at any time. Very compassionate at time of mum's death.
09 March 2026
This care home provides good quality care. My fathers needs are fully met. All staff are approachable at all times and are reassuring with any concerns family members may have. Good quality meals, activities and entertainment very clean environment. Staff are very welcoming and ensure you have a
pleasant visit with your loved ones. No hesitation in recommending this care home.
30 December 2025
My mum resided at Sutton Court Care Centre for nearly 3 years before she sadly passed away. Putting mum into a care home was one of the most difficult decisions I have had to make. But my mum's alzheimer's was progressing and she needed 24 hour supervision/care which I was not in a position to
provide, so it was important to find somewhere that met my mum's needs and my own. I needed to know that she was being cared for properly, that those caring for her would be kind, patient and understand her needs and I found this with Sutton Court Care Home. Mum appeared happy for her time there, the staff are approachable and professional and I was always made to feel welcome when visiting mum. There are plenty of in-house activities for the residents as well as outings. During mum's last few weeks of life the staff did their utmost to encourage her to eat and drink, never giving up on her. Mum was treated with dignity and respect until the end.
17 December 2025
My partner has been at Sutton Court for 3 months, and I'm very happy with the care he is receiving.
04 November 2025
Sutton Court Care Home was recommended to us by a friend when it became clear dad could no longer manage at home and when we visited we knew this was exactly the place where we wanted dad cared for. Every aspect of the place can only be described as excellent and we knew dad was in safe hands. We
sadly lost dad recently but the kindness and comfort towards us has continued for which we are so grateful and we will definitely recommend Sutton Court to anyone who like we were is needing a wonderful caring environment for their loved one.
06 June 2025
An amazing experience, husband in for rehab after 6 operations abroad, 2 air ambulances and 2 months in local hospital. The staff & Managers Respectful, kind and friendly. My husband was unable to walk or manage to lift up from the bed independently. After wonderful staff effort and the best physio
ever he left this nursing home walking with a stick after dressing himself and going by car with my daughter back to our home, after Six and half months, the day. before my birthday, With Thanks to them all, with Love.
06 June 2025
All staff including physio have been extremely kind and caring.
I would recommend Sutton Court Care ensure to all my family and friends.
16 May 2025
Sutton Court Care Home looked after my dad during the final 18 months of his life. I'm very grateful for the care they provided. His Alzheimer's was quite advanced when we moved him and I lived the other side of the world. The staff and manager were fantastic at keeping in touch with me, quick to
reply to emails, happy to answer questions and understanding of the distance. They set up video calls to speak to them or just see my dad. This meant a lot when I visited. I was made welcome and knowing he was well cared for gave me huge peace of mind.
04 February 2025
Whilst my mother was being cared for by the team at Sutton Court Care Centre, we had a transparent and open dialog throughout. Clear communication regarding end of life care plan and always providing updates about change in care needs.
03 February 2025
Overall mum was well cared for. Most staff treated her with care and respect. Communication was at times unsatisfactory. Many of the features of the care home detailed on our first visit did not materialise. The quality of food provided was poor and this was raised with staff. Support at the end of
life was good and those staff who supported mum at this time were really invested in providing good quality care and dignity.
30 January 2025
I have found all of the staff to be excellent. They do care about the residents and this shows. My aunt is more responsive now than 18 months ago when she lived alone. I would highly recommend this home for dementia care.
29 January 2025
My partner was in Sutton Court Care Centre and it was outstanding and it was the best place, the care, the food, the management the staff, the cleanliness the activities, the parties and barbecues etc are amazing. I would certainly recommend this care home to anyone, even when it was my partners
funeral quite a few of the lovely carers and management came out in the cold to wave as the coffin went past. I think these people deserve medals for all the care for the elderly. It was just a fantastic home and my partner loved it and the staff. Well done Sutton Court all of you.
20 January 2025
My brother was in Sutton Court, from July 2023 until his sad death in December 2024, was on a self-funding basis. Overall the level of care he received was good with the staff very caring with one male carer standing out who had formed a close bond with my brother. He was very respectful, patient
and considerate especially in his final days. As is the case in this sector, staff are under an enormous work and time pressures so there were times he felt that he did have to wait longer than he would of liked to receive help etc. when he rang his call bell. He was not impressed with the quality of the food and at times the temperature of it. I believe that he felt with the the very high cost of his fees that he should be receiving absolute top notch service. His room was a reasonable size with average quality fixtures and fittings. I believe there were quite a few activities arranged for residents but unfortunately due to his disabilities wasn't able to participate. Manager was very professional and caring.
13 December 2024
I wish my sister had been in your care for longer. For the little time she's been here it's been exceptional.
Thank you for your understanding and thoughtfulness.
It's been a very harrowing time for myself.
Thank you to all the staff, especially two in particular.
25 September 2024
My mum was transferred to Sutton Court Care Centre directly from the hospital for end-of-life care. All members of staff were caring, friendly and respectful, not only to my mother but also to my 90-year-old father who visited Mum regularly until her recent death. A special thanks goes to the
manager who was always compassionate yet professional and leads by example. Thank you.
06 September 2024
We have just said goodbye to our lovely mum. She was 95. Without the care and kindness at Sutton Court, she would not have lived to this great age. She moved to the care home in 2019 as her dementia was causing her to be unsafe in her own home. The care given to Mum was kind and special and she was
always clean and tidy. She was always happy and we had some lovely get-togethers there. Thank you to Sutton Court for everything.
03 September 2024
I cannot praise this care home enough. The love and care the staff and carers gave our mum has been wonderful right up to her passing.
Latest Reviews for Sutton Court Care Centre
14 May 2026
Overall the care that my sister received was of a very satisfactory standard, she was treated with care and respect. She was admitted to the care home in March 2024 and was greeted by the staff in a friendly manner. Due to dementia she, by now, had no communications skills other than facial
expressions. This meant that initially the family had to frequently intervene to ensure staff were aware of her preferences. The permanent staff soon became aware of these but communication with the agency staff was often difficult which caused issues.
29 April 2026
The staff were very friendly and helpful. They went out of their way to make sure everything was ok for the patient and myself- they listened to his problems with the food and changed things to please him- very well looked after and the manager listened to all of the requests and made sure
everything was seen to.
28 April 2026
My Grandfather was transferred to Sutton Court from hospice with a prognosis of weeks and we ended up having another 7 months with him. The team do a wonderful job and as much as they supported our relative, they also supported us right up to the end. The communication was excellent, we were able to
stay with him until his last breath. He had negative experiences prior to this with community and residential care, we are so grateful that he had such a positive experience here in his final months. He had capacity til the end and would tell the staff he loved them, those who shared faith prayed with him, even those that didn't did sweet things such as bringing him a rosary back from their holiday. Marie, the team and the community services that visit all work brilliantly together and welcome collaboration with families to solve any issues. I wouldn't hesitate to reccomend to others.
17 April 2026
A very good care home recommended by my local ASC team in Sutton. Environment generally v good, always clean and smart. Staff almost always very caring, some exceptional. Management very good. Activities team excellent, so caring. Trips out very limited during mums time there which was a downside.
Physio opportunities appeared limited- staff member very good but probably overstretched. Organised activities such as Christmas, various religious days etc- lots of effort from all staff. Mum's room a bit small but had everything needed and v close to staff, staff always called if an issue/ to report health etc and could speak to mum at any time. Very compassionate at time of mum's death.
09 March 2026
This care home provides good quality care. My fathers needs are fully met. All staff are approachable at all times and are reassuring with any concerns family members may have. Good quality meals, activities and entertainment very clean environment. Staff are very welcoming and ensure you have a
pleasant visit with your loved ones. No hesitation in recommending this care home.
30 December 2025
My mum resided at Sutton Court Care Centre for nearly 3 years before she sadly passed away. Putting mum into a care home was one of the most difficult decisions I have had to make. But my mum's alzheimer's was progressing and she needed 24 hour supervision/care which I was not in a position to
provide, so it was important to find somewhere that met my mum's needs and my own. I needed to know that she was being cared for properly, that those caring for her would be kind, patient and understand her needs and I found this with Sutton Court Care Home. Mum appeared happy for her time there, the staff are approachable and professional and I was always made to feel welcome when visiting mum. There are plenty of in-house activities for the residents as well as outings. During mum's last few weeks of life the staff did their utmost to encourage her to eat and drink, never giving up on her. Mum was treated with dignity and respect until the end.
17 December 2025
My partner has been at Sutton Court for 3 months, and I'm very happy with the care he is receiving.
04 November 2025
Sutton Court Care Home was recommended to us by a friend when it became clear dad could no longer manage at home and when we visited we knew this was exactly the place where we wanted dad cared for. Every aspect of the place can only be described as excellent and we knew dad was in safe hands. We
sadly lost dad recently but the kindness and comfort towards us has continued for which we are so grateful and we will definitely recommend Sutton Court to anyone who like we were is needing a wonderful caring environment for their loved one.
06 June 2025
An amazing experience, husband in for rehab after 6 operations abroad, 2 air ambulances and 2 months in local hospital. The staff & Managers Respectful, kind and friendly. My husband was unable to walk or manage to lift up from the bed independently. After wonderful staff effort and the best physio
ever he left this nursing home walking with a stick after dressing himself and going by car with my daughter back to our home, after Six and half months, the day. before my birthday, With Thanks to them all, with Love.
06 June 2025
All staff including physio have been extremely kind and caring.
I would recommend Sutton Court Care ensure to all my family and friends.
16 May 2025
Sutton Court Care Home looked after my dad during the final 18 months of his life. I'm very grateful for the care they provided. His Alzheimer's was quite advanced when we moved him and I lived the other side of the world. The staff and manager were fantastic at keeping in touch with me, quick to
reply to emails, happy to answer questions and understanding of the distance. They set up video calls to speak to them or just see my dad. This meant a lot when I visited. I was made welcome and knowing he was well cared for gave me huge peace of mind.
04 February 2025
Whilst my mother was being cared for by the team at Sutton Court Care Centre, we had a transparent and open dialog throughout. Clear communication regarding end of life care plan and always providing updates about change in care needs.
03 February 2025
Overall mum was well cared for. Most staff treated her with care and respect. Communication was at times unsatisfactory. Many of the features of the care home detailed on our first visit did not materialise. The quality of food provided was poor and this was raised with staff. Support at the end of
life was good and those staff who supported mum at this time were really invested in providing good quality care and dignity.
30 January 2025
I have found all of the staff to be excellent. They do care about the residents and this shows. My aunt is more responsive now than 18 months ago when she lived alone. I would highly recommend this home for dementia care.
29 January 2025
My partner was in Sutton Court Care Centre and it was outstanding and it was the best place, the care, the food, the management the staff, the cleanliness the activities, the parties and barbecues etc are amazing. I would certainly recommend this care home to anyone, even when it was my partners
funeral quite a few of the lovely carers and management came out in the cold to wave as the coffin went past. I think these people deserve medals for all the care for the elderly. It was just a fantastic home and my partner loved it and the staff. Well done Sutton Court all of you.
20 January 2025
My brother was in Sutton Court, from July 2023 until his sad death in December 2024, was on a self-funding basis. Overall the level of care he received was good with the staff very caring with one male carer standing out who had formed a close bond with my brother. He was very respectful, patient
and considerate especially in his final days. As is the case in this sector, staff are under an enormous work and time pressures so there were times he felt that he did have to wait longer than he would of liked to receive help etc. when he rang his call bell. He was not impressed with the quality of the food and at times the temperature of it. I believe that he felt with the the very high cost of his fees that he should be receiving absolute top notch service. His room was a reasonable size with average quality fixtures and fittings. I believe there were quite a few activities arranged for residents but unfortunately due to his disabilities wasn't able to participate. Manager was very professional and caring.
13 December 2024
I wish my sister had been in your care for longer. For the little time she's been here it's been exceptional.
Thank you for your understanding and thoughtfulness.
It's been a very harrowing time for myself.
Thank you to all the staff, especially two in particular.
25 September 2024
My mum was transferred to Sutton Court Care Centre directly from the hospital for end-of-life care. All members of staff were caring, friendly and respectful, not only to my mother but also to my 90-year-old father who visited Mum regularly until her recent death. A special thanks goes to the
manager who was always compassionate yet professional and leads by example. Thank you.
06 September 2024
We have just said goodbye to our lovely mum. She was 95. Without the care and kindness at Sutton Court, she would not have lived to this great age. She moved to the care home in 2019 as her dementia was causing her to be unsafe in her own home. The care given to Mum was kind and special and she was
always clean and tidy. She was always happy and we had some lovely get-togethers there. Thank you to Sutton Court for everything.
03 September 2024
I cannot praise this care home enough. The love and care the staff and carers gave our mum has been wonderful right up to her passing.