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Sutton Court Care Centre is a purpose-built nursing home in Sutton in Surrey for 63 residents, spread across three and a half levels. All rooms are easily accessible via a passenger lift.
There are several communal lounges for residents to enjoy, as well as a pleasant conservatory area.
Highly motivated and well-trained staff are on hand to provide 24-hour nursing care to residents, and the home received an overall 'Good' rating by...
Care Provided by Sutton Court Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutton Court Care Centre for full pricing details and T&Cs.
Contact Sutton Court Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Clearstone Care Ltd
- Private Owned
Person in charge
- Marie Bannister(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (1)
Sutton Court Care Centre Reviews (104)
Sutton Court Care Centre has a Review Score of 9.8 (9.768) out of 10, based on 28 reviews in the last 2 years.
Over all time Sutton Court Care Centre has 104 reviews.
The caring attitude of all staff during my fathers last days was wonderful. In particular on the day that he died, nothing was too much for any member of staff, The last 24hrs were very upsetting for us as a family, but this was made so much easier by the kind, considerate attitude of everyone at Sutton Court.
I have always appreciated the care which mum receives in the home and feel that the staff go the extra mile to keep her content.
Thank you for your kind words and for taking the time to share your feedback. We are delighted that you enjoyed the barbecue and appreciate your recognition of our team's efforts, particularly during the recent warm weather. It means a great deal to know that you value the care and support your mum receives, and we will continue to go the extra mile to keep her happy and comfortable.
Care Home and facilities are good. The staff are very friendly and helpful. There is a nice calm atmosphere and a lovely garden. The Management is informative and act very quickly to any concerns or worries.
Your...
Most of my Mother's care is good. However, in certain instances, it is not as good as it could be, e.g. meals provided, laundering, loss of clothing, cultural issues.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Lovely day , I'm sure all that attended , residents and family all had a lovely afternoon.
Many thanks to everyone that was involved .
Thank you for your lovely feedback. We are delighted that you and your family enjoyed the Summer BBQ and appreciated the effort that went into organising the event. It was wonderful to see residents, relatives and friends coming together and enjoying the afternoon. We will be sure to pass your thanks on to everyone involved.
I attended the Summer BBQ on 22 June. All staff were very attentive and the whole event went very well. Special shout out to the kitchen staff for a super spread. Thanks to everyone for a lovely afternoon.
Thank you for your lovely feedback. We are delighted that you enjoyed the Summer BBQ and that the event was such a success. Your kind words about our staff and special recognition for the kitchen team are greatly appreciated and will be shared with everyone involved. Thank you for joining us and helping to make it such a wonderful afternoon.
Mum has been in Sutton court for a year now and does not wish to come out of her room ,however staff ask her daily to join the daily activity and each day the same response "maybe next time ,but care staff and activiy staff continue to try and include her (i know how hard this is ),on the 23rd of June 2026 I was delighted to see that mum had finally said yes and attended the bbq, all staff were genuinely happy to see her and could not have done enough for her , it was a lovely afternoon with good food ,friendly atmosphere,. Many thanks to all staff,management
Thank you, Debra, for your lovely review and for sharing your mum's experience. We were delighted to see her join us for the BBQ and are so pleased that she enjoyed the afternoon. Our team remains committed to gently encouraging residents to take part in activities while always respecting their...
The care is first rate along with the food and all the staff are friendly and helpful.
My mother has dementia and needs compleat looking after and I know she is always being well taken care of there.
Sutton court could be one of the best homes in the London borough of Sutton and the whole of south London.
Thank you for your wonderful review and kind words about Sutton Court. We are very pleased to hear that you are so happy with the care, food and support your mum receives from our team. Providing high-quality, compassionate care for residents living with dementia is at the heart of what we do, and...
Overall the care that my sister received was of a very satisfactory standard, she was treated with care and respect. She was admitted to the care home in March 2024 and was greeted by the staff in a friendly manner. Due to dementia she, by now, had no communications skills other than facial expressions. This meant that initially the family had to frequently intervene to ensure staff were aware of her preferences. The permanent staff soon became aware of these but communication with the agency staff was often difficult which caused issues.
Thank you, for taking the time to share your feedback. We are pleased to hear that your sister was treated with care, dignity and respect during her time with us and that our permanent staff were able to get to know her preferences and needs. We also appreciate your comments regarding communication...
The staff were very friendly and helpful. They went out of their way to make sure everything was ok for the patient and myself- they listened to his problems with the food and changed things to please him- very well looked after and the manager listened to all of the requests and made sure everything was seen to.
It is wonderful to know our staff and management team were able to make a positive difference by responding to his needs and preferences. Your kind words will be shared with the whole team. Thank you again for your support.
My Grandfather was transferred to Sutton Court from hospice with a prognosis of weeks and we ended up having another 7 months with him. The team do a wonderful job and as much as they supported our relative, they also supported us right up to the end. The communication was excellent, we were able to stay with him until his last breath. He had negative experiences prior to this with community and residential care, we are so grateful that he had such a positive experience here in his final months. He had capacity til the end and would tell the staff he loved them, those who shared faith prayed with him, even those that didn't did sweet things such as bringing him a rosary back from their holiday. Marie, the team and the community services that visit all work brilliantly together and welcome collaboration with families to solve any issues. I wouldn't hesitate to reccomend to others.
Your kind words about our team,...
A very good care home recommended by my local ASC team in Sutton. Environment generally v good, always clean and smart. Staff almost always very caring, some exceptional. Management very good. Activities team excellent, so caring. Trips out very limited during mums time there which was a downside. Physio opportunities appeared limited- staff member very good but probably overstretched. Organised activities such as Christmas, various religious days etc- lots of effort from all staff. Mum's room a bit small but had everything needed and v close to staff, staff always called if an issue/ to report health etc and could speak to mum at any time. Very compassionate at time of mum's death.
Your kind comments...
This care home provides good quality care. My fathers needs are fully met. All staff are approachable at all times and are reassuring with any concerns family members may have. Good quality meals, activities and entertainment very clean environment. Staff are very welcoming and ensure you have a pleasant visit with your loved ones. No hesitation in recommending this care home.
Your lovely comments about our staff, meals, activities, and welcoming environment mean a great...
My mum resided at Sutton Court Care Centre for nearly 3 years before she sadly passed away. Putting mum into a care home was one of the most difficult decisions I have had to make. But my mum's alzheimer's was progressing and she needed 24 hour supervision/care which I was not in a position to provide, so it was important to find somewhere that met my mum's needs and my own. I needed to know that she was being cared for properly, that those caring for her would be kind, patient and understand her needs and I found this with Sutton Court Care Home. Mum appeared happy for her time there, the staff are approachable and professional and I was always made to feel welcome when visiting mum. There are plenty of in-house activities for the residents as well as outings. During mum's last few weeks of life the staff did their utmost to encourage her to eat and drink, never giving up on her. Mum was treated with dignity and respect until the end.
Thank you for sharing such a heartfelt review. We are truly honoured to have cared for your mum and are grateful for your kind words. Knowing she was treated with dignity, compassion, and respect means a great deal to our team. Our sincere condolences to you and your family.
My partner has been at Sutton Court for 3 months, and I'm very happy with the care he is receiving.
Thank you for your kind feedback. We're pleased to hear you're happy with the care your partner is receiving at Sutton Court.
Sutton Court Care Home was recommended to us by a friend when it became clear dad could no longer manage at home and when we visited we knew this was exactly the place where we wanted dad cared for. Every aspect of the place can only be described as excellent and we knew dad was in safe hands. We sadly lost dad recently but the kindness and comfort towards us has continued for which we are so grateful and we will definitely recommend Sutton Court to anyone who like we were is needing a wonderful caring environment for their loved one.
I would recommend Sutton Court Care ensure to all my family and friends.
An amazing experience, husband in for rehab after 6 operations abroad, 2 air ambulances and 2 months in local hospital. The staff & Managers Respectful, kind and friendly. My husband was unable to walk or manage to lift up from the bed independently. After wonderful staff effort and the best physio ever he left this nursing home walking with a stick after dressing himself and going by car with my daughter back to our home, after Six and half months, the day. before my birthday, With Thanks to them all, with Love.
Sutton Court Care Home looked after my dad during the final 18 months of his life. I'm very grateful for the care they provided. His Alzheimer's was quite advanced when we moved him and I lived the other side of the world. The staff and manager were fantastic at keeping in touch with me, quick to reply to emails, happy to answer questions and understanding of the distance. They set up video calls to speak to them or just see my dad. This meant a lot when I visited. I was made welcome and knowing he was well cared for gave me huge peace of mind.
Whilst my mother was being cared for by the team at Sutton Court Care Centre, we had a transparent and open dialog throughout. Clear communication regarding end of life care plan and always providing updates about change in care needs.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sutton Court Care Centre.
There are no upcoming events for Sutton Court Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Sutton Court Care Centre.
Accreditations
There are no accreditations posted yet for Sutton Court Care Centre.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Sutton Court Care Centre
What types of Care is Sutton Court Care Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sutton Court Care Centre have?
There are 63 Single Rooms.
What are the Facilities & Services at Sutton Court Care Centre?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Sutton Court Care Centre to the centre of Sutton?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Court Care Centre to verify any information. View our terms and conditions. Sutton Court Care Centre has an Enhanced Service -more info.