Sutton Court Care Centre

The caring attitude of all staff during my fathers last days was wonderful. In particular on the day that he died, nothing was too much for any member of staff, The last 24hrs were very upsetting for us as a family, but this was made so much easier by the kind, considerate attitude of everyone at Sutton Court.

I have always appreciated the care which mum receives in the home and feel that the staff go the extra mile to keep her content.

Care Home and facilities are good. The staff are very friendly and helpful. There is a nice calm atmosphere and a lovely garden. The Management is informative and act very quickly to any concerns or worries.

Most of my Mother's care is good. However, in certain instances, it is not as good as it could be, e.g. meals provided, laundering, loss of clothing, cultural issues.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Many thanks to everyone that was involved .

I attended the Summer BBQ on 22 June. All staff were very attentive and the whole event went very well. Special shout out to the kitchen staff for a super spread. Thanks to everyone for a lovely afternoon.

Mum has been in Sutton court for a year now and does not wish to come out of her room ,however staff ask her daily to join the daily activity and each day the same response "maybe next time ,but care staff and activiy staff continue to try and include her (i know how hard this is ),on the 23rd of June 2026 I was delighted to see that mum had finally said yes and attended the bbq, all staff were genuinely happy to see her and could not have done enough for her , it was a lovely afternoon with good food ,friendly atmosphere,. Many thanks to all staff,management

Sutton court could be one of the best homes in the London borough of Sutton and the whole of south London.

Overall the care that my sister received was of a very satisfactory standard, she was treated with care and respect. She was admitted to the care home in March 2024 and was greeted by the staff in a friendly manner. Due to dementia she, by now, had no communications skills other than facial expressions. This meant that initially the family had to frequently intervene to ensure staff were aware of her preferences. The permanent staff soon became aware of these but communication with the agency staff was often difficult which caused issues.

The staff were very friendly and helpful. They went out of their way to make sure everything was ok for the patient and myself- they listened to his problems with the food and changed things to please him- very well looked after and the manager listened to all of the requests and made sure everything was seen to.

My Grandfather was transferred to Sutton Court from hospice with a prognosis of weeks and we ended up having another 7 months with him. The team do a wonderful job and as much as they supported our relative, they also supported us right up to the end. The communication was excellent, we were able to stay with him until his last breath. He had negative experiences prior to this with community and residential care, we are so grateful that he had such a positive experience here in his final months. He had capacity til the end and would tell the staff he loved them, those who shared faith prayed with him, even those that didn't did sweet things such as bringing him a rosary back from their holiday. Marie, the team and the community services that visit all work brilliantly together and welcome collaboration with families to solve any issues. I wouldn't hesitate to reccomend to others.

A very good care home recommended by my local ASC team in Sutton. Environment generally v good, always clean and smart. Staff almost always very caring, some exceptional. Management very good. Activities team excellent, so caring. Trips out very limited during mums time there which was a downside. Physio opportunities appeared limited- staff member very good but probably overstretched. Organised activities such as Christmas, various religious days etc- lots of effort from all staff. Mum's room a bit small but had everything needed and v close to staff, staff always called if an issue/ to report health etc and could speak to mum at any time. Very compassionate at time of mum's death.

This care home provides good quality care. My fathers needs are fully met. All staff are approachable at all times and are reassuring with any concerns family members may have. Good quality meals, activities and entertainment very clean environment. Staff are very welcoming and ensure you have a pleasant visit with your loved ones. No hesitation in recommending this care home.

My mum resided at Sutton Court Care Centre for nearly 3 years before she sadly passed away. Putting mum into a care home was one of the most difficult decisions I have had to make. But my mum's alzheimer's was progressing and she needed 24 hour supervision/care which I was not in a position to provide, so it was important to find somewhere that met my mum's needs and my own. I needed to know that she was being cared for properly, that those caring for her would be kind, patient and understand her needs and I found this with Sutton Court Care Home. Mum appeared happy for her time there, the staff are approachable and professional and I was always made to feel welcome when visiting mum. There are plenty of in-house activities for the residents as well as outings. During mum's last few weeks of life the staff did their utmost to encourage her to eat and drink, never giving up on her. Mum was treated with dignity and respect until the end.

My partner has been at Sutton Court for 3 months, and I'm very happy with the care he is receiving.

Sutton Court Care Home was recommended to us by a friend when it became clear dad could no longer manage at home and when we visited we knew this was exactly the place where we wanted dad cared for. Every aspect of the place can only be described as excellent and we knew dad was in safe hands. We sadly lost dad recently but the kindness and comfort towards us has continued for which we are so grateful and we will definitely recommend Sutton Court to anyone who like we were is needing a wonderful caring environment for their loved one.

I would recommend Sutton Court Care ensure to all my family and friends.

An amazing experience, husband in for rehab after 6 operations abroad, 2 air ambulances and 2 months in local hospital. The staff & Managers Respectful, kind and friendly. My husband was unable to walk or manage to lift up from the bed independently. After wonderful staff effort and the best physio ever he left this nursing home walking with a stick after dressing himself and going by car with my daughter back to our home, after Six and half months, the day. before my birthday, With Thanks to them all, with Love.

Sutton Court Care Home looked after my dad during the final 18 months of his life. I'm very grateful for the care they provided. His Alzheimer's was quite advanced when we moved him and I lived the other side of the world. The staff and manager were fantastic at keeping in touch with me, quick to reply to emails, happy to answer questions and understanding of the distance. They set up video calls to speak to them or just see my dad. This meant a lot when I visited. I was made welcome and knowing he was well cared for gave me huge peace of mind.

Whilst my mother was being cared for by the team at Sutton Court Care Centre, we had a transparent and open dialog throughout. Clear communication regarding end of life care plan and always providing updates about change in care needs.