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Sutton Court Care Centre

486/488 Sutton Common Road, Sutton, London SM3 9JL
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Sutton Court Care Centre, Sutton
Sutton Court Care Centre, Sutton
Sutton Court Care Centre, Sutton

Sutton Court Care Centre is a purpose-built nursing home in Sutton in Surrey for 63 residents, spread across three and a half levels. All rooms are easily accessible via a passenger lift.

There are several communal lounges for residents to enjoy, as well as a pleasant conservatory area.

Highly motivated and well-trained staff are on hand to provide 24-hour nursing care to residents, and the home received an overall 'Good' rating by...  

Care Provided by Sutton Court Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing Care£1,600 - £2,300£1,700 - £2,400
Nursing Dementia Care£1,600 - £2,300£1,700 - £2,400

Contact Sutton Court Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Marie Bannister(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (1)

Sutton Court Care Centre Reviews (104)

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9.8

Sutton Court Care Centre has a Review Score of 9.8 (9.768) out of 10, based on 28 reviews in the last 2 years. Over all time Sutton Court Care Centre has 104 reviews.

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Showing 104 reviews matching selected criteria
Review from D G (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card
Overall Experience

Overall mum was well cared for. Most staff treated her with care and respect. Communication was at times unsatisfactory. Many of the features of the care home detailed on our first visit did not materialise. The quality of food provided was poor and this was raised with staff. Support at the end of life was good and those staff who supported mum at this time were really invested in providing good quality care and dignity.

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Review from J S (Niece of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

I have found all of the staff to be excellent. They do care about the residents and this shows. My aunt is more responsive now than 18 months ago when she lived alone. I would highly recommend this home for dementia care.

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Review from Sheila A (Partner of Resident) published on 29 January 2025 Submitted via Website
Overall Experience

My partner was in Sutton Court Care Centre and it was outstanding and it was the best place, the care, the food, the management the staff, the cleanliness the activities, the parties and barbecues etc are amazing. I would certainly recommend this care home to anyone, even when it was my partners funeral quite a few of the lovely carers and management came out in the cold to wave as the coffin went past. I think these people deserve medals for all the care for the elderly. It was just a fantastic home and my partner loved it and the staff. Well done Sutton Court all of you.

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Review from Simon A (Brother of Resident) published on 20 January 2025 Submitted via Website
Overall Experience

My brother was in Sutton Court, from July 2023 until his sad death in December 2024, was on a self-funding basis. Overall the level of care he received was good with the staff very caring with one male carer standing out who had formed a close bond with my brother. He was very respectful, patient and considerate especially in his final days. As is the case in this sector, staff are under an enormous work and time pressures so there were times he felt that he did have to wait longer than he would of liked to receive help etc. when he rang his call bell. He was not impressed with the quality of the food and at times the temperature of it. I believe that he felt with the the very high cost of his fees that he should be receiving absolute top notch service. His room was a reasonable size with average quality fixtures and fittings. I believe there were quite a few activities arranged for residents but unfortunately due to his disabilities wasn't able to participate. Manager was very professional and caring.

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Review from Frances W (Sister of Resident) published on 13 December 2024 Submitted via Postal Card
Overall Experience
I wish my sister had been in your care for longer. For the little time she's been here it's been exceptional.
Thank you for your understanding and thoughtfulness.
It's been a very harrowing time for myself.

Thank you to all the staff, especially two in particular.

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Review from A B (Daughter of Resident) published on 25 September 2024 Submitted via Postal Card
Overall Experience

My mum was transferred to Sutton Court Care Centre directly from the hospital for end-of-life care. All members of staff were caring, friendly and respectful, not only to my mother but also to my 90-year-old father who visited Mum regularly until her recent death. A special thanks goes to the manager who was always compassionate yet professional and leads by example. Thank you.

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Review from Maria L (Daughter of Resident) published on 6 September 2024 Submitted via Postal Card
Overall Experience

We have just said goodbye to our lovely mum. She was 95. Without the care and kindness at Sutton Court, she would not have lived to this great age. She moved to the care home in 2019 as her dementia was causing her to be unsafe in her own home. The care given to Mum was kind and special and she was always clean and tidy. She was always happy and we had some lovely get-togethers there. Thank you to Sutton Court for everything.

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Review from Christina P (Daughter of Resident) published on 3 September 2024 Submitted via Postal Card
Overall Experience

I cannot praise this care home enough. The love and care the staff and carers gave our mum has been wonderful right up to her passing.

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Review from Phil R (Son of Resident) published on 8 July 2024 Submitted via Postal Card
Overall Experience

Excellent care, support and staff. My partner and our family are very happy.

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Review from Ramadan S (Respite Resident) published on 5 June 2024 Submitted via Postal Card
Overall Experience

The atmosphere was extremely pleasant. The staff were very helpful, attentive and caring. All my needs were met. I'm going to miss this place and all the friendly staff. Thank you.

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Review from Sheila D (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience

My father stayed here for nearly one year. He was very well looked after. All the staff go beyond just being staff. They are friendly and very helpful and nothing is too much trouble.

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Review from Denise R (Daughter of Resident) published on 6 May 2024 Submitted via Postal Card
Overall Experience

Very happy with the care and kindness shown to my mum. Lovely home with lovely staff.

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Review from C T (Brother of Resident) published on 6 May 2024 Submitted via Postal Card
Overall Experience

My brother is being looked after very well and the staff are polite and helpful. Thank you very much.

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Review from R W (Son of Resident) published on 3 May 2024 Submitted via Website
Overall Experience

The entire team at Sutton Court were always caring and compassionate. They completely met the needs of my mother with dignity and understanding. The home was spotlessly clean and safe. All members of staff were respectful and professional at all times. We couldn't have wished for better care for Mum.

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Review from F D (Ex Family Member) published on 22 April 2024 Submitted via Postal Card
Overall Experience

Everyone involved was full of compassion, understanding and so very kind. The premises were spotlessly clean and the rooms ideal. I have no complaints whatsoever.

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Review from Debbie T (Sister of Resident) published on 10 April 2024 Submitted via Postal Card
Overall Experience

Sutton Court Care Home was a safe haven for my brother who needed temporary care whilst awaiting extra care housing. This was a difficult time for my brother for many reasons and I have nothing but praise for the way the staff and manager treated him throughout a longer than planned stay with them. They literally saved his life in my opinion and advocated for his best outcomes. The care and empathy shown towards him was appreciated and will not be forgotten.

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Review from B H (Daughter of Resident) published on 2 April 2024 Submitted via Postal Card
Overall Experience

The staff were always kind, caring and helpful. The accommodation was very clean and the surroundings were very pleasant. Any queries were sorted out promptly. My family is very grateful to SCC for the first-class care they provided for my beloved mum.

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Review from J P (Respite Resident) published on 20 March 2024 Submitted via Postal Card
Overall Experience

Excellent service. I was so looked after in all aspects. At first, I was a bit scared, due to the pain in my leg and thought where am I? I started to feel safe and even remembered staff names! To keep things even, I have to say sometimes the food was lacking. Christmas food was awful and anything to do with pork was really terribly processed. Christmas was good! Just the food.

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Review from Jodie T (Granddaughter of Resident) published on 29 February 2024 Submitted via Postal Card
Overall Experience

The staff at Sutton Court Care Centre have been sensational! The care that was given to my nan at her end of life was everything we could have hoped for. Every single member of staff was kind, caring and considerate, not only to my nan but to us the family. I will forever be grateful for my nan's care home for their love and attention (and coffee!) to my nan and us family in the most difficult time. Thank you, from the bottom of my heart for all that was done for my nan.

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Review from Gilly H (Daughter of Resident) published on 26 February 2024 Submitted via Postal Card
Overall Experience

We have found Sutton Court to be wonderful. Staff amazing, I cannot commend them enough. The night staff were amazing! Such love, kindness and compassion. There are several members of staff in particular who are wonderful! Rooms spotless, food fab, what else can I say? 10 stars out of 5! Will miss you all.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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