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Sutton Court Care Centre is a purpose-built nursing home in Sutton in Surrey for 63 residents, spread across three and a half levels. All rooms are easily accessible via a passenger lift.
There are several communal lounges for residents to enjoy, as well as a pleasant conservatory area.
Highly motivated and well-trained staff are on hand to provide 24-hour nursing care to residents, and the home received an overall 'Good' rating by...
Care Provided by Sutton Court Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutton Court Care Centre for full pricing details and T&Cs.
Contact Sutton Court Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Clearstone Care Ltd
- Private Owned
Person in charge
- Marie Bannister(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (1)
Sutton Court Care Centre Reviews (104)
Sutton Court Care Centre has a Review Score of 9.8 (9.768) out of 10, based on 28 reviews in the last 2 years.
Over all time Sutton Court Care Centre has 104 reviews.
I was a resident at Sutton Court Care Centre after suffering an accident. My care was then based on convalesence. This is a little different from the usual resident at this establishment, having said that, my care was professional and effective. The staff are fantastic, always prepared to attend to all your requirements. I have no hesitation to recommend Sutton Court Care Centre.
Staff extremely helpful and friendly.
Nothing was too much trouble, day or night.
Two weeks respite care while daughter away.
Mum was looked after extremely well by everyone at the home. Throughout her stay, she was treated with dignity and respect and felt like she was part of the family at the home. Communication regarding any issues was addressed, and the care was outstanding. Mum recently passed away at the home, and I would like to thank everyone involved with Ma for making her comfortable and keeping us informed at all times throughout. Thank you to you all.
A wonderful care home which should be a model for everyone. Staff are caring and efficient, and nothing is too much trouble. I cannot praise the owner, managers and staff enough. A truly superb place - spotlessly clean and run beautifully. A place where loved ones will feel well looked after. Top class!
Our dear sweet mum was a resident for only seven months. During that very sad and awful time of Covid-19 allowing no visitors, she was cared for beautifully. Due to Mum's dementia, she was never left alone for very long; she always had company of the supper carers to attend to all her needs. Mum was as happy as her illness would allow, but she was made to feel at home and comfortable by the cheerful and caring staff.
Covid rules prevented the family to look at areas and limited outside visits in the hub.
Our 91-year-old mother was discharged from the hospital to Sutton Court Care Home with Covid four weeks ago. We obviously could not visit, which was very stressful. However, the nurses on the Covid floor were very kind and were happy for us to call frequently and talk and see Mum on Whatsapp or Skype. They looked after her like their own family until the end and treated her with dignity.
Everyone at Sutton Court Care home was absolutely wonderful. They were friendly and very professional. Mum really enjoyed herself at this care home. I felt very happy for Mum to be here.
My father passed away only two weeks after moving in to Sutton Court Care Centre but during his time there he was treated very well. On the day of his death, the staff were amazing. I would like to mention one person especially, the senior carer, who is a credit to Sutton Court.
My father was only in Sutton Court a short while, but whilst he was in there he was treated with the utmost care and respect. We were informed on a daily basis about his condition and the staff were friendly and very professional at all times during our visits. When it came to the last few hours of Dad's life, I will never forget how kind the nurses were towards my family - they were very respectful, caring, and highly professional. It gave us peace of mind that Dad ended his life with the dignity and kindness he deserved.
Staff at the third floor were extremely kind and took special care of my mum. Though her stay turned out to be very short, my family and I felt like mum was been looked after well. She received very personal care. I am thankful to the staff.
You could not have had a greater caring people than the staff at this home. The staff treated the clients and their families as if they were related. They made you feel welcome when you went in and nothing was too much of an effort. It was the best home for my mum and I looked at a few before I chose this one.
Our mum was very well looked after by a dedicated team of carers, they were always polite and caring towards us and our mum right up till the end.
My husband was cared for beautifully. The nurses and the care assistants were lovely. He was treated with affection and respect. He was very comfortable and I believe despite his worsening condition he was happy. We, his family which is quite large and his many friends who visited often were treated with kindness. This is a lovely place and I was fortunate that my husband could be here. It made our last weeks together wonderful. I could not have cared for him like this at home and I really appreciate you all.
My aunt was cared for in the final months of her long life by the staff and management at Sutton Court. She was fortunate to be cared for by people who loved her, they treated her with the same compassion and humanity my aunt had extended to others in her own lifetime. We are grateful to everyone at Sutton Court for their devotion to their jobs and the people in their care.
My father has been here for two and a half years he is looked after very well and he is very happy here. All the staff are very friendly here and I go home knowing my dad is looked after.
My husband is very challenging and the carers have a lot of patience with him. I am happy with the team and the service.
My mother went into Sutton Court Care Home on 17th September 2019. She had lung cancer and was very frail. The support she was given by every member of staff was amazing. Even when she couldn't walk anymore, the staff on Floor 2 (who were incredible) took her by wheelchair to the lounge so that she could eat, converse with other people and watch TV! They treated her with care and respect and we can't thank them all enough.
Lots of activities and always something going on to keep residents amused and active.
Their response time to problems is very good as soon as there is a problem they try to sort it very quickly and create a solution for it
I feel that when I first came to Sutton Court I thought I came to end my days and fortunately bounced back to life thanks for the care that I received. It has made me feel like I am alive again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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