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Sutton Court Care Centre is a purpose-built nursing home in Sutton in Surrey for 63 residents, spread across three and a half levels. All rooms are easily accessible via a passenger lift.
There are several communal lounges for residents to enjoy, as well as a pleasant conservatory area.
Highly motivated and well-trained staff are on hand to provide 24-hour nursing care to residents, and the home received an overall 'Good' rating by...
Care Provided by Sutton Court Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutton Court Care Centre for full pricing details and T&Cs.
Contact Sutton Court Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Clearstone Care Ltd
- Private Owned
Person in charge
- Marie Bannister(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (1)
Sutton Court Care Centre Reviews (104)
Sutton Court Care Centre has a Review Score of 9.8 (9.768) out of 10, based on 28 reviews in the last 2 years.
Over all time Sutton Court Care Centre has 104 reviews.
I am so happy that I chose Sutton Court Care home for my mum as she has settled down so well and has told me how content she is it makes me at peace when I leave her knowing she is being well cared for. The staff are so caring and make sure all the residents ate kept well and happy. There is a lot going on that all the residents can join in. I highly recommend Sutton Court.
Dad spent his last 2 months at Sutton Court and they were very happy days for him. The staff are genuine, the level of care is very personal. These are people that have genuine lovely humanity. I would definitely recommend this care home to anyone considering aged care.
Care, staff, management, rooms, cleanliness, food, security and value for money excellent.
I feel this is the best care home.
Very well run. Excellent staff.
I put my friend into this centre whilst her husband was in hospital and am pleased that we used Sutton Court. They looked after her very well. I am very pleased.
Sutton Court has been like a second family. It is very comforting to be able to go to sleep at night knowing that Mum was being cared for so brilliantly. The whole team at Sutton Court, from the nurses, care assistants, the wonderful people that looked after the laundry and kept Sutton Court clean, they are a superb group, and the management office staff and event/activity arranger.The team always kept me informed. Whenever I visited I was always made very welcome. The professionalism of all the staff made me feel very confident that Mum was being very well cared for. The staff were always so enthusiastic and I know they gave 100% to the residents of Sutton Court.
I look forward to my visits to see my mum. The staff are always having a laugh and a joke with her. When she first came here in Dec 2017 she would hardly say anything and would not eat. Now she has put on weight and is looking like her old self thanks to the dedicated staff who look after her.
Wow - what amazing staff are here. They looked after my mother-in-law extremely well, right until the end. The team are all very professional and sensitive to all her needs - we could not have asked for a better team to be with her.
The staff were compassionate, thoughtful and caring. They made my father's end of life comfortable at all times. I would recommend the care home to anyone in the future.
I cannot fault the care given to my mother. The staff definitely go above and beyond. They are all knowledgeable regarding the care and understanding of the elderly and dementia.
My family and I can't praise the staff and management for all they have done for us. So kind and thoughtful.
My nan, unfortunately, passed away in March this year and up until this time my nan was incredibly well looked after. The care she received was exceptional and her needs were always met. We had to travel quite a way to get to see her but the staff were always accommodating with us. The funeral was obviously upsetting but the care home was excellent with the wake. The food was delicious and the hosting was sympathetic and very helpful. On behalf of myself and our family, I would like to say a huge thanks for everything you did for her and helped make her time with you as comfortable as possible. We miss her terribly but I know that she was well cared for and she was always very complimentary towards the staff. Thank you, if we lived closer I would definitely recommend you to friends and family. Thanks again.
My aunt appeared comfortable with the staff. She liked the open lounge and garden and bedroom. On every visit, we noted she and other residents appeared clean and groomed. Staff presented as caring and we appreciated their hospitality.
The level of care provided was excellent. All the staff we met, whatever their role, were friendly, helpful and courteous and contributed to creating a welcoming and supportive atmosphere within the home. The Manager and care staff demonstrated sensitivity, kindness, compassion and efficiency in the way they undertook their duties. We are immensely grateful for the care and support they provided and the way in which they enabled our relative to spend the last weeks of her life with dignity and respect.
The management and staff who looked after my darling wife were of the top notch. Wonderful is the word, they were very kind and caring. It felt to me as a home. I asked my wife once if she was scared, she said no. I can't thank all of them enough they are truly wonderful.
The lady on reception has always been very kind to me, will help me in any way. If I've had any problems she would sort it out. Thank you for looking after mum.
Our Mum passed away on the 1st of March 2018. She had been living here for 3 years, almost. The care was excellent. The carers very kind, considerate and hygienic. All of the team cared about our Mum. Some went out of their way to help her. Thank you all. (Open, downstairs windows could be a security risk.)
Our father has been resident here for 2 and a half years. The care is good. Sometimes communication is difficult due to language difficulties, however, it's not a major problem. The food is generally good. The suppers however we think need reviewing.
Thank you for your feedback, Gillian. It is always useful for us to receive praise as well as suggestions as we are always trying to improve. We have discussed your comments with the Chef and have taken on board your comments regarding communication. Thank you
My nan came here on end of life care from another home. Six months on she is still with us and eating well. The staff are very friendly and there is always someone available to talk over any concerns.
Thank you for your kind words Tania. We really appreciate your comments!
Lovely staff, excellent care centre. Thank you so much.
Thank you Denise! We are very happy with your words of kindness!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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